Claimed

Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

1.1
Updated: Nov 20, 2025
Complaints 3248
Resolved
687
Unresolved
2561
Contacts

File a complaint to Karnataka State Road Transport Corporation [KSRTC]

Having problems with Karnataka State Road Transport Corporation [KSRTC]?

File a complaint and get it resolved by Karnataka State Road Transport Corporation [KSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naveena M 116
from Maradihalli, Karnataka
Feb 7, 2021
Report
Copy

Address: Chitradurga

Bus No. KA-17 F-1929, When I asked bus conductor and saw board it was clearly stating that it's Non stop bus and above only Bypass it's mentioned. And Conductor told it's non stop bus from Davangere to Chitradurga, so I get in with my mother but it stopped in between Chitradurga and Davangere that is Bharamsagara bus stand, so it's violated the rules, I am really unhappy with Ksrtc service on this cheating. And in bus ticket it's also added a promotional fare and clearly it mentions Express.
Kindly refund my amount and take strict action that bus.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    harishdravid19
    from Bengaluru, Karnataka
    Feb 4, 2021
    Report
    Copy

    Address: Bangalore

    Respected KSRTC,

    I have travelled from Bangalore to Tirupati on 1st Feb, 2021 with trip code 0630BNGTPT.

    I left my luggage in the Bus in a hurry and couldn't collect.

    I would request you to Kindly help me with the missing baggage.

    You can contact me [protected].

    Regards,
    Harish D
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Salman Baxi
      Feb 1, 2021
      Report
      Copy

      Sivayogi Restaurant Bijapur Road National High way,
      Food is very bad and expensive and behavior is very rude i was traveling in the Bus No KA 29 F1502
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rizwan Taj Humnabad
        from Hirekerur, Karnataka
        Feb 1, 2021
        Report
        Copy

        Address: ILKAL BAGALKOTE DISTRICT KARNATAKA

        Hello, The complaint is regarding taking luggage without passenger,
        The bus moves from ilkal to kalburgi,
        I have asked the driver as well as conducter of bus to take my luggage but both of them refused my request by explaining new rules as no luggage is allowed without passenger, i asked them i will make it registered as luggage parcel in terms o[censored]nit even though they refused, but MEANWHILE THEY TOOK OTHER PEOPLE LUGGAGE WITHOUT ANY FORMAL DOCUMENTATION.
        I HAVE BEEN BETRAYED, A GRAVE INJUSTICE BY THE OFFICIALS AND EMPLOYEES OF KSRTC.
        Dated: 01/02/2021.
        BUS NO : KA 42 F 1004.
        I request you to kindly enquire the bus and its driver and conducter.
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shrinivas Hegde
          Jan 31, 2021
          Report
          Copy

          Address: Abbigadde post Hegdekatta, Sirsi , Uttara kannada

          Please restart Sirsi to Abbigadde route bus. It is very necessary for students and so many passangers . We request a dignified DC sir please restart and help us to travel daily for education centres. Hope you will do the needful.
          Thank you sir
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            F
            Fasi Ur Rehman
            Jan 29, 2021
            Resolved
            Report
            Copy
            Resolved

            1100 rupees price of 2 tickets booked on 27/11/2021 around 4:37pm using ksrt app, by using phonepe as payment gateway option.

            The suprising thing is payment was successful from phone pe. But didn't got any confirmation from ksrtc 's bill desk. This is the first time i faced this issue.

            It would be grateful if you refund the amount please help me out to resolve this issue
            +2 photos
            Feb 1, 2021
            Complaint marked as Resolved 
            Money refunded
            I have paid the ticket amount of Rs 452 through paytm and didn't get the ticket. When I checked my PNR status, it showed as transaction failed. But money is deducted from my bank account. Please check it.

            Money deducted for billdesk and ticket not confirmed - Comment #3907640 - Image #0
            Money deducted for billdesk and ticket not confirmed - Comment #3907640 - Image #1
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chandrushekar Pratheek
              from Mysore, Karnataka
              Jan 27, 2021
              Report
              Copy

              Address: Kb cross kattigenahalli road Tiptur tq tumkur dis
              Website: KSRTC

              The bus no KA57 F0713 of banglore depo 5 on date[protected] and ticket number 113477 the conductor has not not returned me change of rs 440 please make it rechable
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ronson Rudolph
                Jan 25, 2021
                Report
                Copy

                Address: Mangalore

                Dear Sir,
                I am a daily passenger from BC Road junction to Mangalore bus station. The bus fare in your ordinary bus varies for the same route. In Puttur to Statebank it is Rs.25 and in Dharmasthal to Statebank it is Rs.26. Why the fare is more for the same route and for the same bus?
                So I request you to kindly solve the bus fare and make all the passengers happy in the route we travel.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vsnmurthy
                  Jan 24, 2021
                  Report
                  Copy

                  Dear sir,
                  kolar is the district head qurtres. Daily from bangalore, hosakote, chikkanahalli, narasapura thousands of people travelling to kolar. But now a days maximum buses not going kolar bus stand, conductor directly telling as per instruction we are not going in side kolar, we are going bye pass to kgf, . Date 19.01.2021 tuesday evening nearly continous five busses stopped in chikkanahalli but not allowed to kolar. Conducters told us " sir, this is bye pass to kgf . We are giving stop in narasapura, bangarapet but not going kolar. This is order " lot of peoples hegutated from that. I am in urgent in that time .Like me lot of poor people. What they can do. Who are ordered they are safe but, finally conductor getting bad words from people. Who are responsible for this ? immedietly solve the issue. Tyo satisfy some body please dont give troubles to all.

                  Sir, i hope you people solve the issue.

                  Thanking you

                  yours

                  v s n murthy
                  [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    PARTHI14
                    from Dhariwal, Punjab
                    Jan 23, 2021
                    Report
                    Copy

                    Dears,
                    I am parthiban . My number is [protected]
                    I travel bus from Bangalore to chamrajnagar KSRTC bus . Bus number KA10F0493, ticket number is 104566. Driver using mobile phone while driving time ( I took video also ) and he not responded not good . And driving also too poor . And driver asked to me do driving you self.Now time is 8:10 it's not yet reached thalakadu, and he answer too bad things, I got depo manger [protected] number from customer care, depo manager not respond my call and candator also support to driver only he tell don't ask to driver he mentioned . He making call on driving time mean problem for all passangers, If it's not reached proper time mean I have face lot of problem. And
                    Jan 24, 2021
                    Updated by PARTHI14
                    No update given .how with in one 1 hours resolved . I think not taking care of it
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Priya Rodrigues
                      Jan 23, 2021
                      Report
                      Copy

                      Address: St John's medical College hospital

                      I have booked the ticket, from Bangalore to Mangalore on 23/1/2021. I had confusion about timings, because the website didn't mention the AM or PM. Usually passenger books night buses only right? So I too thought it was night bus. So I made the payment of Rs. 406/-. But the bus was today morning at 10.16am. Hence I kindly request you to refund the money.

                      Thank you
                      Jenitha Wilma
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chandrashekhar p
                        Jan 23, 2021
                        Report
                        Copy

                        Address: 197,2nd floor,2nd block,3rd stage, Carmel high school road,, Basaveshwarnagar, Bangalore

                        Dear sir
                        KSRTC bus number KA13 F 2270 . Today 23-1-21. At 10 am on Nelamangala high road. This bus tryed to accident and som I managed but again after 200 feet he again touched my innova car on left end corner slightly dump and paint scratches. As been done he is very rude and talks voulgar words. Kindly get my vehicle repaired and warn your staff to drive property on road . He is playing with public life. I kindly as you to take action against him and get my vehicle repaired.
                        Thanking you
                        Chandrashekhar.
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chinninti
                          Jan 23, 2021
                          Report
                          Copy

                          Hubli to Hangal morning 8:15 bus.. driver named Swamy rude behaviour with passenger and stopping the bus away from the stop. Good service only to his known passengers
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shrikant Awati
                            Jan 23, 2021
                            Report
                            Copy

                            Address: H hipparagi

                            Ther is no bus transport from morning 6 o clock to 9 o clock from vijayapur to talikot and customer care isn't responding
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pramathesh bhakta
                              from Bengaluru, Karnataka
                              Jan 22, 2021
                              Report
                              Copy

                              Address: KSRTC BANGLORE

                              My bus was resheduled one hour late, and i wasnt even informed prior, i received the msg at earlier departure time.My seat no 13, 14 was changed to 36, 37 without informing us prior, this shows the customer concerns, such irresponsibility is not appreciated institution like KSRTC.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Chetan ingale sadalga
                                Jan 22, 2021
                                Report
                                Copy

                                Address: Sadalga

                                Sadalga ksrtc bustand
                                Subdivision chikkodi

                                Sir,
                                Please request sir open new bustand public toilet daily 1000 to 1200 people use this bustand and mejor bustand this conting two state karanatak and maharashtra and daily root bus and Long root bus is running and college grils and boys and mejor old woman so problem in toilet please open this public toilet and
                                Sadalga bustand new hitak bustand only one 6 month but not open public toilet please open toilet
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  naikbn
                                  from Delhi, Delhi
                                  Jan 22, 2021
                                  Report
                                  Copy

                                  Respected Sir / Madam
                                  Like me there are many weekend travelers from Bangalore to Kukkesubramanya and back. We are very much used and comfortable to travel with RAJAHAMSA buses. But after resumption of Covid 19, there is NO RAJAHAMSA buses during night. Request to REINSTATE these buses again.

                                  Best regards
                                  B N Naik
                                  [protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    poornima nagraj
                                    from Jaipur, Rajasthan
                                    Jan 20, 2021
                                    Report
                                    Copy

                                    Address: Kollegal

                                    There is reduced number of buses from kollegal to chamarajanagar during morning time.as travellers include students and teachers and office going people during morning time .it creates problem in reaching respective workplace on time.if we ask incharges at bus stops.they reply in a rude manner.this problem is continuing since many months before covid also.so kindly do needful🙏
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Suma Rani B C
                                      Jan 20, 2021
                                      Report
                                      Copy

                                      On 20/01/2021 we where travelling from Hubli to Bangalore in Airawata club class. The Departure time was around 3.30, , , in this bus was filled with there friends & no dencency and silence was maintained. When we where asked to keep silence conducter friends ignored & started talking some triggering words.
                                      Not even a single word conducter instructed to there friends who where 8 members from Hubli to Bangalore.

                                      Veh no is Ka63F0167 M13 Depo
                                      Our seat no 13 & 14
                                      Ticket no 124540 & 124541

                                      We are the regular passenger of KSRTC & we are proud of it.

                                      But this time experienced very bad situation.
                                      As we can take rest we choose this bus, but v v v disappointed.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Tejaswini Mukundraj
                                        from Mumbai, Maharashtra
                                        Jan 20, 2021
                                        Report
                                        Copy

                                        Ladies seat reservation

                                        Twice this has happened to me that initially while booking ladies seat, single lady option you people show yellow seat and the seat next to it will be blocked later after I get into the bus male passenger will be sitting next to me inspite the fact that I would have booked ladies seat. Kindly don't do this scam, we ladies especially during night travel prefer ladies seat... Please solve the issue. Use proper technology n technicians to handle...
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy