Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

On June 4 2020 at 5..00pm, conductor of bus KA-07 F-1871 mislead all passengers saying bus will goto kolar . When all got into the bus and left the base KGF, while taking tickets, he said bus will not go to kolar, but only til bangarpet . Bus charge from KGF to kolar is Rs.37/-, from KGF to bangarpet, it is 17/-, rs28 from bangarpet to KGf. So it costed Rs.8/- extra per passenger.
What was that conductor's intention. How he can misguide people when they all totally believe in him. He is trying to get KSRTC profit out of public by cheating.

I went to kolar ksrtc bus stand at 8.30 today and there is no buses to kgf for 1.5 hours where as for other places there are enough buses. How can a people going for work who are suppose to report to duty at 10am can rely on government amidst lockdown? Please arrange sufficient buses to kgf

Due to the so called non availability of staffs, our bus passes from Sira to Tumkur are not getting renewed in Sira station, Tumkur Dist.

Hi ma'am/sir,

Hoping that i have reached the right person if not direct to the right one.

I have booked 2 seats to travel from bangalore to kochi on april 15. And as the lockdown extended i cancelled the tickets on april 12. I got one message from the authorities saying that they have initiated the refund process and i will get the fund within 5 business days. And i haven't received any till date. Here i am attaching my details:

Pnr: j82227420

Trip code : 2035bngekm

Date of journey : 15-apr-2020

Class of service : rajahamsa executive

Seat no (S) : 21, 22

I am attaching the screenshot of the same below along with the cancellation message i received.

Kindly do the needful

Thanks and regards

Susmitha

Hello team,
I booked two tickets on 15 april 2020. But due to knockdown tickets has been cancelled. But money is not refund to my account. I raised complaint. Solve this issue as soon as possible. I will mention pnr below.
Mobile number : [protected]
Email : [protected]@gmail.com

Service cancellation alert: ksrtc regrets to inform you that for journey date:15-apr-2020 20:00 tripcode 1905gknbng with pnr:t82229036 is cancelled. Inconvenience regretted.

Your pnr no.:t82229036 from: kmt to: bng (Tripcode: 1905gknbng) is cancelled for journeydate: 15-04-20, the refund of rs. 1742 has been initiated from ksrtc and amount will get credited to your account within 5 working days. Reach us [protected]

Your pnr no.:t82229036 from: kmt to: bng (Tripcode: 1905gknbng) is cancelled for journeydate: 15-04-20, the refund of rs. 1742 has been initiated from ksrtc and amount will get credited to your account within 5 working days. Reach us [protected] help me to get refund amount to my acount.

Hi,

I have parked my Bike at mysur road satellite bus stand pay parking on March 13th. I am in kerala now and won't be able to take the Bike until the lock down is over.

Do I need to pay full amount for all days?

Please suggest.

Shafi

H82228709
Sir above is my pnr number
I have mistakenly wrote rasheeda begun age and sex wrong

Enter age 31- actual age 72
Enter sex male- actual sex femle

I have cancelled my ticket for 14th march 2020 on 13th March. I haven't recieved my refund even after 13 days. I have sent multiple emails and tried calling in the customer support number but no response.
PNR NO.-J82117375

Hoping for your response soon

Regards
Aneetta

Hello,

I made a booking from bengaluru to pondicherry on 5th march and finally cancelled the booking from my end. It's been more than 3 weeks but still now i have not got my refund amount. I want ksrtc to refund the amount as soon as possible. I have attached the necessary screenshot for your reference.
I have also mentioned the pnr number and registered mobile number.

Pnr no. J81998649
Registered mobile no. [protected]

Amount to be refunded : rs. 512.00

Bus no KA42F1732 bus was allotted for KUNURU village,
On the road, (Today around mrng 09:00am) in front of KStrc bus ther was a tractor coming I am going way to Kanakapura side near T Bekuppe circle ther is a party hall and dangerous Truning also, alrady ther is lots of accident gone and so many of death there. Same place I situvated. Suddenly krstc driver over track the tractor he not HORN AND GIVE DIMAND DAP ALSO, I am Horning but he not listed I was shocked and can't control the bike, about to 80 miter I put a Sudden Break, still driver in rang of rush I get down near path, he starched my bike.. JUST A MISS TO DIDE.
Then go back to attack the driver.
He give me a silly reason.
"BELLAGE YARAPPA DIMANDDIP KODTHARE KELU DRIVERS NA ANTHA, SATHIDRE ENAYYA MADTHIDE ANDRE ENU ANSWER ILLA" DURAHANKARI DRIVER
Mrng Dimanddip kodbardu truning nali horn odibeku antha gothagalva andre avar padige bus odiskondu odru.
Take a action plz.
Today I missed by death.. other day if any body Dide wht will be going to do..

Hey my wallet slipped from my pocket in ksrtc bus no[ ka 18f 700 ] sakaleshpur bus at around 2.15pm on 12/3/2020.

Co passengers had handovered my wallet to the lady conductor of the same bus...

But when we confronted her she denied and shouted at us, which was very rude and uncivilized.
We had around rs. 1500 and yearly student bus pass.. Which is really important for us.. We request you to kindly look into this matter and help us
Thank you...

Dear sir,

I have travelled from sira to tumkure dated 3.3.2020 at 13.39.21 from bellary ksrt. And i have 200 rs given to conductor for issuing ticket and conductor issued ticket rs.66 and he write balance amount on the ticket. When i asked balance amount while getting down bus, he said you have travelled 100 mtrs extra without ticket hence, you need to buy one more ticket 30 rs. He said. I said just near to bus stand not required to buy ticket but he didn't agreed, than i said ok to issue the ticket and asked remaining amount but he refused to issue ticket and didn’t return my amount, than i asked many times but he didn't returned my amount and ticket.

I asked him to stop bus near to the police station and they have refused and started slapping.

Then i asked why you are beating me just i have asked to return my amount than, driver came and slapped my left ear and used vulgar words.
Then conductor started driving speedy of the bus and he is saying will take you far away from tumkure and will hit you anything like that, he said.

Then, i started try to get down the bus while driver pushing me than i fell down from the buss.

1. Day after i went to ent hospital and checked my ear dr. Said drum damaged
2. He suggested it very carefully to be maintained since, it is very sensitive part and it may cause head.
3. It may take heal 3 to 4 weeks.
4. I am having only one ear and other one is not work from the birth if any thing goes wrong conductor, driver and ksrtc is responsible. Since, ksrtc is not appointed good employs.
5. Please take action against him and confirm.
6. Dr. Decryptions attached for your references.

Police complaint registered no. Po[protected]

Place : tumkure.
Bus no. Ka32 f2355
Conductor 7 driver no. 453353 a05236 a[protected]n
Date 3.3.2020

Please note: because of 134 rs change amount i have taken this much of risk it is really horrible condition
My request: please don’t recruit this kind of attitude people in the pubic place.

Regards,
Dasegowda

I travelled from pallikonda to gudiyattam on ksrtc bus no ka 07 f 1773 on 7 th february. I gave an 10 rupees for a ticket but the price of the ticket was printed in paper was 7 rupees. Like me there was 10 passengers gaven 10 rupees for 7 rupees ticket. The conductor in the bus ka07 f 1773 was told ticket was 10 rupees. I need proper explanation from ksrtc side how the ticket printed on 7 rupees the conductor told it was print mistake, how the print mistake will come from machine. Pls reply with proper explanation for consumers

Today dated 7/3/2020 at 9:30pm at fountain circle mysuru, a ksrtc bus no. Ka-09-f-5238 hit my stand still car and sped away upon chasing and stoping the bus the driver and the conductor harrassed and heckled me for their mistake and threw a 500 note and left abusing me. And the drivers mouth was stinking of alcohol. My car's whole left side and mirror is damaged. Please help me.

My husband booked ticket from sagar to bengaluru and one of the ticket's passenger's age is wronly mentioned as 6 instead of 61 due to some error in the system. We are ready to pay the extra charges for the tcked. Kindly help us to change the age. Details are as below.

Pnr number: j81803044
Trip code: 2134sgrbng
Date of journey: 08.03.2020
Seat numbers: 5, 6, 19, 20, 21
Changes required : age of passenger narasimha bhat needs to be changed from 6 to 61 yrs.

Kindly send me the updated ticket. I am unable to change it in my ksrtc login account. Kindly help.
Thanks in advance.

My husband has booked (4 elders +1 child) tickets from bengaluru to siddapur by non ac sleeper bus. Two of the ticket's gender is wrongly mentioned as male which has to be changed to 'female'.
Following are the details of the journey

Pnr number : t81785077
Trip code : 2150bngsrs
Date of journey : 07.03.2020
Seat numbers : 11, 12, 19, 20, 21
Changes required for: gender of aruna, anitha (From male to female)

I request you to kindly update and help me
My e-mail id : anitha. [protected]@gmail.com

I am traveling in 1p. M bus on 3rd of march. But the air condition in not working from the time we boarded bus. It’s been too hot inside and the bus is full. The reason we travel in airavata is because of it’s comfort and a. C but when the a. C itself is not in good state why should we pay so much for it when it feels like a normal karnataka sarige bus.
This is against the law. If there is no action taken i will have to take the next step.

I tried booking a ticket in ksrtc.in from Bangalore to thalassery, i was taken through online banking where 1039 was deducted but the seat is not booked. I didn't receive a confirmation/failure message on booking but money was deducted. To check on this, i called the customer care, took the number from ksrtc portal. i was kept waiting for more than 15min in the call to be answered by any customer care executive but my call was not taken by anyone in customer care. I could not find any way to reach out to ksrtc to get my money refunded. I want my money refunded. OB reference number of failure booking is OB42441960

I travelled from bhel circle, hyderabad to bidar on 29/2/2020. The ticket was charged with ₹140. When asked conductor shyamrao he said fare was increased to ₹170 per ticket to hyd. Then i asked in that case from fare from bhel should have raised from ₹131 to max 135 and not ₹140. Today 2/3/2020 i am going hyderabad so fare has not raised.
It’s just to raise their own collection tickets are being over charged. Best part is bus no on the ticket and the bus you travel too will be different.
My question is how you are going to stop the over charging in government buses as i have experienced. I can send you the photo copy of the ticket, please provide me mail to contact

Hi,

I'm from thyamagondlu, nelamangala taluk bangalore rural district 562132.
From past 40 days bus are not coming @08:00 am, their are so many students, workers, farmers, & tourist are facing problems and buses are not coming at morning 8 am, auto drivers and cab drivers are demanding more expenses from thyamagondlu to nelamangala. Students are makes bus passes but they have to pay amount to go colleges and schools.

Kindly check with nelamangala bus depot and instruct to came on time, others wise bmtc buses are on time but extra expenses it's not possible to travel by all (Most of all by students)

Kindly arrange buses daily on time basis.