Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Vayu vajra bus route no kias-7a bound to hsr bda complex does not stop at military dairy farm bus stop. Instead the driver mr ramzan stopped the bus in middle of a 4 lane bellary road highway and expects commuters to cross roads in busy traffic to get into bus. The bus conductor mr ashok justifies this by stating busy traffic for not coming to bus stop.. Today a senior citizen couple almost risked their lives crossing traffic to get into bus before it started moving. On being questioned the conductor was rude and unapologetic. This happens daily at military dairy farm bus stop especially with vayu vajra buses. Request the concerned officials to address the complaint with due attention. Thanks

My son and i traveled to coorg in ksrtc - airavat club class 8 am bus from bangalore to kushalnagar on saturday, 15th feb 2020.
This was one of the most scariest bus ride of my life as we found our driver falling of asleep while he was driving.
My son noticed this as we were sitting in front seat 3 & 4. I was so scared i immediately asked the driver to stop the bus and wash his face. He said he did not even have water to wash his face. When i said i can give him, he said there is a hotel close by and he will stop there.
I kept talking to him after that and asked him how he can be so irresponsible and can kill us all. He said the department is over working him, he is not given enough time to sleep well as his duty ends late midnight and starts at 7 am.
The funny part is, it was a one man show. He was the only man collecting tickets, loading the luggage and driving the bus. He had lots of advantage due to this as i could see he was making money from some passengers who wanted to get down in the middle of the journey. He was also letting fruit sellers in ramanagara to enter the bus and sell so that he gets free packets of pineapple and cucumber to munch on.
He was driving the bus at 40 and 60 as he was feeling sleepy. Bus left the station on time at 8 am but i reached kushalnagar only at 4.15 pm, yes there was a traffic jam till kumblagode as there was a minor accident and we wasted 1 hr 20 mins.
He even rammed into a scooter near hunsoor as he could not apply breaks at the right time as he was falling asleep. Luckily nothing happened to the lady in the scooter.
Kindly look into this matter very seriously and remove this driver from this route and never put him alone as he takes advantage of it. At first he was constantly on the phone talking to his family members about some money lending problems. Talking on the phone is also dangerous. He is too old to do a one man show too.
If this is not resolved and i see him again in that bus, i am taking up this complaint to the next level and will be using other social media too.

Bus number was : ka57f1823
Crew mobile number [protected]

I am from sira - 572137 and frequently travel to bangalore. It is really hard to get a bus to bangalore and tumkur on monday mornings. 100s of students travel every day but still bus facility is so bad that students have to miss classes sometimes exams. Controller is rude and receive no response when asked about any service.

This improper and rude behavior of ksrtc sira bus stop controller is making everyone to suffer and especially students. Students have done many strikes but no results ☹️. There is no proper person to whom people can reach out to. Looking for proper action from you!.

Thanks in advance!

Bus number - f4129 bus route from bangalore - kasargod (Non ac sleeper)
Seating layout changed...19 seat number while booking was 2nd row upper berth. While boarding, the conductor pointed out to a seat which was 1st row and was already occupied by another person. The conductor misbehaved and was not courteous to inform passengers the seat numbers have changed.
We as customers pick a a seat on various needs, be it a senior citizen or a single lady and with this number changes at the time of boarding, makes it inconvenient to the passengers.. For example if alloted a double seat for a single lady (Where is the safety??) or making a child to sleep in a single seat separately in case of a mother and child travelling together...
This is not right. When you take the money, please value the customer and their needs and comfort has to be the first priority. Ksrtc needs to keep a check.

Bus number ka57 f3114
This bus was taken bus fair frim majestic to marthahalli 35 rupes after 4 o clk if we ask to conductor he told go to next bus we can understand bus fair was depending on time r conductor flexibility,
Please resolve this issue this was second time happening to me in the same bus.
When we ask conductor he told to get down from bus go to next bus.

Sir i was travelled from madagi road tollgate to doddabommasandra bus stop on 07.02.2020. My conductor taken ticket up to vidyaranyapura bus stop. I seen this not only in this bus almost 80% conductors are doing the same. So many time i agruged with this practice but they simply following this. So kindly do the needful. Because people are scare to question them in the recent scanerio.

Non working of ac in ksrtc volvo bus from hassan to bangalore on 7.2.2020 by ka 01 f 8531 left hassan bus stand with 20 passengers. Passengers started vomitting, some with headache, nausia feeling. The driver stopped the vehicle to do with his limited knowledge, but couldn't succeed. This is the maintenance of our corporation vehicles. It is a very horrible journey we were undergoing, then the driver drove the bus with front door opened. With hefty charges paying we have to go with traumatic journey. There are no vomitting bags nor water provided in the bus. Kindly reimburse back my amount paid.

Im student traveling from bagepalli to chickballapur. Every day we are facing lack of bus facility. About 50+ students were waiting for bus from 7:30am when i went and ask for operate bus which is chickballapur depot bus. he replied very rudely. From morning 7 am to 8am only one bus is coming from bagepalli depot no of students traveling from bagepalli to chickballapur are more we need more than 4 buses. Requesting you to take corrective action.

Bus no. Ka 42 f 1004
Ilkal - bagalkot

I was sitting window side. Passenger sitting next to me slided the glass to feel air flow. After that i was just touched the glass and the broke into pieces. It hurt my palm. There was no blood.
Driver straightaway start bursting on me with rude manner. Accusing me for the broken glass. He harassed me saying pay 500 rupees or let's go police station. I dint mind going to police station because i dint do it.

Main thing this driver dose'nt have manner to check what happen. Dint even bothered to check if anything happened to my hand.

Please take action against this. His eruptive behaviour. And least bothered to care what exactly happen

I always travel from bangalore to chennai every friday by ksrtc bus code :2045bngchn. Recently have found out that bus has been removed from the booking app and the service is not available. So please bring back that service as it is causing great inconvenience since that bus goes through marathahalli where i stay. Since it's unavailable i have to travel all the way to electronic city to catch bus.

Hi sir,

Bus number : ka 17 f 1957
Time : 2:20 pm at davanagere
Bus route : bng to shivmogga
Still that bus is travelling towards shivamogga.

Me, my 9 month old baby along with my mother got into bus at davanagere. We wanted to get down in harihara.

As soon as we got into bus, i paid ₹100 for 2 tickets (Actual price for 2 tickets is ₹30). He started shouting at me saying he will take bus to side, and we must get down there itself. I was shocked. On questioning he says he doesn't have change to pay. He behaved so rudely.

That was so painful for us. He had to collect ticket from whole bus, he could have waited till everyone gave amount or atleast he could have said that he doesn't have change. He directly asked us to get down the bus that too when we are carrying baby. We said him not to give any change initially. Later we managed to pay ₹30 some how and managed to travel.

He also said he got instructions that if travellers are not paying change, they should be made to get down the bus. Is this true??

We were carrying baby. He behaved without any humanity.
Please respond to our pain by taking necessary actions immediately.

Bengaluru to tumakuru road route ksrtc buses regularly going to basaveshwara satellite bus terminal, peenya, but there is no use for public, this is waste of time, waste of fuel, because no one get in or get down in that bus in terminal. It is strain for passengers, driver and conductor also.
These buses are going only tc entry purpose so please check and stop buses going there bus stop from tumakuru main road.

Today on 30th january i was travelling from mysuru to koppa, i noticed that many students were standing on the road for buses, but their was heavy rush in the bus so driver couldn't stop the bus. Students stopped the bus for a while and started quarreling. So sir/mam please send another 2 buses in k. R. Nagar to holenarasipura road. Students have to reach their college by time.
I request u to reply to my message.

Thanking you

Your's faithfully
Dr. Vidyashree

It is regrettable to note that the bus fecility between channapatn and honnayakanahalli which hosts ranikittur channamma residential high schoolschool, morargidesai minority high school and government high schoolthere is no bus fecility between 11.50 am and 1.30 pm. This irregularity has to be set right by introducing schedules at least one bus for every half an hour to help students and customers

Dear sir
I have booked ticket from shimoga to vidyanagar jindal on 27-1-20. The bus was reaching shimoga at 1- 30am but still not reached. I called the conductor to ask the time. After 10 minutes bus reached the stand. Wen i came to get in the bus the conductor harshly told that why u people cal us and destroy our sleep... Is this kind of service you ksrtc servants serving.. If we are not supposed to cal then why you providing the no??? I believe you will take the action on him.
Bus details:. Ksrtc bus pnr: h81357835, doj: 27-jan-2020 01:30, 1930mngsdu, bus no :f 381, crew mobile no:[protected].

I tried to book a ticket from bengaluru to hyderabad. I paid through phone. After the payment i got transaction successful message but ticket is not booked. Money got deducted. I already complained about this yesterday afternoon. Till now i haven't got a single message from their side regarding this.
Ob41847681 this is the ob transaction reference number
[protected] is my mobile number that i provided during the ticket booking as a guest user.
Kunjavinodh. [protected]@gmail.com is the mail id.
At least let me know the status of my complaint and resolve this fast.

Bus no-ka 40 f-959 (Thursday on 23/01/2020 at 1:00pm)
When i was going to collect the percel of medicine that time the conductor was asking to give me money 100rs and the percel valuable price is 50rs only then i was give 70rs the conduct lady will talking in roundly manner she is not a employee... Her contect number was
[protected]
Thanking you...

You’re faithfully

Meher medical
Doddaballapura.

Ksrtc bus limited stop state bank to puttur. Timings :6.10 evening. Bus reg no. Ka 21 f 0102. The bus conductor in an urgency left children's of family where as pickuped only two ladies of that family when travelling from statebank to puttur. Even after shouting he travelled and at another stop they get down. Please take action against conductors irresponsibility behaviour.

I traveled recently in Karnataka ksrtc bus, from ernakulam to Iritty. But my bus stop is after iritty, so I asked to conductor whether there is stop in Madathil or not. He want me to give Rs 30 extra from actual ticket to stop there. So I give hime the demanded rupees.
But when the bus reached in Madathil conductor didn’t here me, he acting like very cruel. He drop me in another stop, that’s very far from my location. That’s happened in 3AM in the morning and driver is smoking while driving. I didn’t get any vehicle and I afraid about thieves.
Please do the needful Sir. I am attaching the ticket copy along with this complaint.
Thank you.

My brother had booked a ticket from lingusgur to bangalore @lingusgur ksrtc counter (21st jan 2020 09.15 pm bus), he had lost the ticket printout but had the m-ticket with me. Before boarding the bus (15 mins) when to spoke to the person of in-charge at the ksrtc counter and the bus conductor both said that we have to pay again and book ticket for the same seat since there is no other option. Where as we have an option of guest user to login and take another print by giving the pnr number, this option was not known to the person of in-charge at the counter nor the conductor. Kindly refund 740 rs and please educate people properly so that they give correct guidance to the customer.

We understand that we asked them just 15 mins before departure, if we had got the right info at right time we would have logged in as guest user and got the print out by ourselves and it would have saved us 740 rs. It is important that the person of in-charge should guide the customer in the right way.

We need refund of 740 rs and please guide the customer in the right way.

Pnr no: h81297628