Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I had booked tirupathi-kalahasthi package through ksrtc website in which there was an option to book for kstdc package.
Trip was cancelled by kstdc since there was no minimum number of passengers for the trip scheduled on nov16.
Its been almost one monthe they have not issued refund whenever i call them they are saying its processing but still i haven't received the amount 7700

After calling n number of times and emailing them there is no response from ksrtc or kstdc.

My id no. Y-14/156724
Name kt narasimhamurthy issued by ksrtc.
I traveled from nagamangala to bangalore jalahalli cross vide t no.019289 dtd.10.12.19, bus no ka11f0106
The conductor not issue ticket with respect to above id issued by ksrtc, but conductor issued ticket to some body is., id no.8542.
I asked the conductor to issue ticket to my id no. They refused to issue,
So give proper instruction to the conductor & make a copy to me
Conductor making money while molepractising by way of issue ticket

I had booked a bus from tirupathi to bengaluru on dec 7th 2019.
Pnr#j80484612
Bus no: f 3596.

Due to traffic jam near tirupathi bus stand i could not reach on time and was delayed by 15 mins. My schedule reporting time was 18:15 but i reached 18:40. I requested the driver to wait, unfortunately he was abusive and did not wait for picking up the passenger.

I understand that i was not on time but being abusive is not acceptable. Also, i'm a regular traveller in ksrtc bus from hubballi to bengaluru and vice-versa.in many cases, i have seen passenger coming late and we waited for him to board the bus.

It is really unacceptable to not wait for devotees who visit spiritual places like tirupathi and shirdi and are delayed by unforeseen circumstances.

I would like you to take corrective action against the conductor and also request you to refund my bus fare.

Hello sir/madam,
It's bus no. Ka19 f3208, i boarded bus at tiptur on 8/dec/2019 at 7:30pm to gubbi. The conductor having more than sufficient change in his hand but he is not giving change back to passengers, he is looting from all passengers, for me he is not given rs.5 change but he is having handful of change. He is fully corrupted and looting public. Please check the chart which conductor is on duty on above mentioned date&time and please take strict action on him and please make cash less transactions in ksrtc&bmtc buses. Hope you take action as soon as possible

Dear sir /madam,

I mithunkumar s have tried to book ticket with
Transaction reference number[protected]
&
Ob. Ref. No. Ob39078954
On 05th september 2019.

The seats are unconfirmed but the amount of 950 ₹ got deducted from the bank account.
Bank support team has confirmed (Via email) that the amount is successfully deposited into the ksrtc account (Photos of the email attached).
But, ksrtc support team is telling that they have not received any amount (Refusing to send email for the same) & are not refunding the amount.

It's been 2 months since the amount got deducted and i didn't get the refund yet.

Please help me to get the resolution.
Thanking you.

Hi,
I wanted to report of rash driving of ksrtc bus of number ka57f1617 on date 1st december 2019 near chittor bypass. The road is under construction and narrow, there is no scope for overtaking. But your driver is doing very seriously rash driving and it's a very narrow escape from accident. I have followed the bus for 2 kms and all through the way he was very rash. Please take feedback from passengers of the bus as well. Within those 2kms he was about to do 3 or 4 accidnets. Every one on the raod was scolding your driver. I got respect towards ksrtc and i am a regular user of your services for long travels like pune.

Thanks and regards
Jayakumar m
Contact me through mail [protected]@gmail.com

I tried to book ticket from ksrctc website. The money 391 got debited from account but the website showed transaction error. I want a refund of this money and my ticket also didn't get booked. My ob reference number of failed transaction is ob40796344. I want a refund for this amount as soon as possible. The website holds no record of failed transaction this is disappointing.

The ksrtc bus driver didnt stop the bus on the the main bus stop in assaigoli, mudipi, mangalore, as he was overdriving other private bus and told us people (Who were in the bus stop) with a sign to hog on to that private bus! Everyone in that bus stand were pissed including me. And the worst scenario, i was late for my certain something. Very disappointed on ksrtc people and this isn't the first time this happening which is why i wanted to register this complain.

While travelling from dasana koppalu to salgame took rs 10/- as a bus ticket and gave me a ticket of other passenger who get down near aladahalli but having ticket for salgame and kept my money in her pocket this happened on 29th nov 2019, 09:46 am asked for new ticket she was fighting new ticket only by wrongly entered from hassan to salgame... Ksrtc bus belongs to hassan depot bus number ka 13 f 1914, lady conductor her name bhagya.
This is happening on regular basis, other passengers also shared same with me... Kindly take necessary action. For ur reference photo of lady conducter is added.

Application number: ka191116v3248096 — vehicle registeration no: ka51ek6832
I paid rs.200 online for termination of hypothecation. The transaction was successful, amount was debited but the transaction has failed. It shows that transaction failed in check payment status online at vahan. Online transaction no. Kay[protected]
Paid via union_khajana (Union bank of india)
Reference no.:[protected]
Utr no.: [[protected]]
Transaction date:[protected]

Sir,
I am Shivasharanappa, I booked a ticket, for journey date 27/11/2019, from Mumbai to Kalaburagi boarding time 1600hrs at Mumbai and arrival time will be 0455hrs on next day.
I have to attend an important work on 28/11/2019, I thought it's better to travel by government enterprise bus service, but it's an worst experience that the bus is operated like an city bus and not maintaining any given time schedule.
I requested the driver Mr. Mohamed Gouse sab, who is operating the bus to please maintain the time. His feedback was very worst and he quaralled with me .
But after hard talk by driver, it is understood that daily it will be operated in this fashion only.
Necessary action to be taken in this regard and compansation should be given to passengers, for wasting thier valuable time.
And also proper training to be given to driver, how to behave with fellow passengers.
Hope necessary action will be taken in this regard

Hi airavat team.

I am hariharan from bangalore, i booked a ticket today at 6:16 am from shanthi nagar to gudalur for a business trip. I almost paid 5 times and the amount got deducted, however, the online ticket was not generated due to which i lost my huge amount.

I request the team to refund my amount.

Below are the details

Complaints reference number
=
178327 - rs -735*3 = 2205
178328 - rs -1242.

Total = 2205 + 1242 = 3447 (Refund)

Transaction reference no.: ob40739512
Transaction reference no.: ob40740211
Transaction reference no.: ob40740213
Transaction reference no.: ob40740215

Please take the necessary actions.

Thanks,
-hariharan.

The bus number ka.40, f-1061
Ticket number-135411
Bus depo-bagepalli
I boarded bus in the kr puram bus stop towards to kolar, conductor had collected rs, 67 instead of 52 and arguing with passengers like there is no kr puram stage included, tickets will starts from majestic only.
Please requesting you to look into this concern and try to solve the issue,
Because not only this bus many busses runs to tirupathi has been doing same thing.
Passenger

I travelled from hubli to bangalore on 24.11.2019 by rajahamsa ka25 f 3051. The bus was in pathetic condition suspension system was fully gone and driver was arrogant. He was not at all bothered.in smooth roads he used to drive slowly and in bad road condition he drive with full speed the back seaters especially elders complained him more than 15 times slowly at least during humps go slow. He didn't listen that. Finally he drive so slowly. I reached 2.5 hr late majestic that is at 7:15 than original arrival of 4:45am. I am fan of our ksrtc buses felt very bad in this tavel

I had booked a bus from hassan to bangalore. The bus number is f799. Trip code is 1201ckmbng. It was airavat club class.
1. The first seat do not have a proper handle.
2. The bus got into trouble from kunigal and moved at 20kmph speed.
3. This is the same bus i am travelling for the second time and it is high time that ksrtc does proper servicing
4. I had booked a flight at 7.30 p. M. The bus was supposed to reach at 5.15. But it was still at kunigal at 5.00
5. And there are no proper services for the bus.
6. The seats had got rusted and the movement of the seats were very tight.

Respected sir/mam,
In virajpet bus depot yesterday (22 nov 2019) afternoon at 12:45 that is bus route of virajpet to chikamangaluru i went to climb the bus then conductor standing in bus steps pushed me outside nd by holding the door he said that no passes are allowed so i agreed to pay bus fare but again he didn't allow me to climb the bus nd he used varglur words nd so i kindly request you to take some action towards him plzz

Punith

Hello sir/madam i booked airavata from bangalore to tirupathi at 10.00 am from majestic, it has been clearly shown the upades about at the arrival time about 2pm to 3 p. M. But the driver has diverted the bus to a village to his any luggage buisness and even running the bus according to his timing, today in this bus most passenger got upset along with me, i asked him to go at least the minimum speed but he rashly telling me to give complaint, now i get down from the bus and travelling from delux ksrtc now, plz take this complaint seriously bcoz i came to know that the conductor is also not happy with that driver even he is scolding him.

This incident happened with me on 18 nov 2019 at 3.20 pm near bhatrahalli signal. Many traffic police were standing near the signal. This ka-07f-1737 bus came from wrong side and dashed into my car which was standing in the correct lane and damaged my car. Instead of taking action against this bus, collecting the dl of the driver the traffic police allowed this bus to go

Bus was stopping unnecessary at enroute and bus badly detained and not reachable in time. I have reserved the ticket bellary to harihar by the pnr details is ksrtc journey reminder alert: pnr:h80210527, tripcode:2000blrdsl, doj:22/11/2019, deptime:20:00, "org"ballari, "to" desn:harihar, boardingpt:ballari b. S., class:karnataka sarige, seat:5, passname:mahesh r. No crew details received through sms i was in confusion to catch the bus due to name boad of mantralaya to dharmastala was stencil on the bus

Windows of the seat no l11 and l12 of ac bus is broken informed to conductor of the bus he is not helping and not listening to customer queries.
Conductor behaviour is very rude towards the passengers.

Ksrtc bus pnr: h80179857, doj: 22-nov-2019 19:00, 1900smgglb, bus no :f 2013, crew mobile no:[protected]

Please look after the issues and repair the bus.