Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I daily travel from double road bus stop to mysore bank circle bus stop in the morning, today[protected], the conductor in the bus i travelled didnt come and ask for ticket till 2 stops and later when he came, took the money and didnt issue me the ticket even after asking him.

In the evening i daily travel from corporation bus stop to double road bus stop after office. Majority of the conductors doesn't issue me the tickets since it is just 5 rs and 2 stops. Daily i have to ask them for tickets, still some conductors do not issue the same.

Because of the language difference i cant talk to them properly.

It should be the duty of the conductor to issue tickets irrespective of which stop it is and how much ever is the price of the ticket.

Dear sir/madam, i am anupama narayanan i do daily up and down from bangalore to vijayapura. The number of buses are not only few, moreover none of the buses follow timing. Moreover there is an understanding between ksrtc bus employees and private bus owners, only after private bus goes ksrtc bus will come that too with a delay of more than half an hour. Please look into the matter and do the needful. Thanks and regards anupama narayanan

Hi i'm abhishek, i booked a ticket from bangalore to kukke for 20th jan 2020 on 10th jan 2020 at 9:40 am. I have contacted the customer care and escalated the same. They said to book again and the amount will get refunded with in 7 days.
Again i tried to book the ticket on 13th jan 2020, but again amount got deducted but ticket not booked. Totally 1188 rs has got deducted from both the transaction. Please refund the amount so i can book again.

Requesting a immediate reply. If not i'll take necessary action through consumer court.

Please find below the details:
Transaction 1
Ob reference number : ob4160527
Total ticket amount.: 594
Transaction date: 10th january 2020 at 9:40 pm

Transaction 2:

Transaction reference no.: ob41650410
Total ticket amount.: 594
Transaction date: 13th january 2020

Hi
We are booked our tickets to hubli from raichur for non ac sleeper journey date is on 12/1/2020, which was delayed for one hour at boarding point i. E raihur bus stand itself.. When enquired the same is under repair.. Delay replacement was not made. Nor detected earlier..
Sitting in the bus stand with kid and family with full of mosquitoes.. Think this and do take proper action on the same. The same will be escalated to minister of road and transport state and central..

Regards
Prakash mugali
Hubballi

Hi this is to inform you that,
Yesterday night i had a journey between bangalore to mangalore in airavat multiaxle.
But i had a bad experience with conductor that he behaved rudely while get off and that too luggage issue he didn't take it off myself i taken and it was damaged.
He charged the bill of 140rs also.
Since many years i have been travelling in ksrtc airavat vehicles and i didn't feel bad experience.
All the service was good& safely.
My request is please consider this review and take further action on coming
Services

Bus details :-f268
Journey:-bng mng :22:29 mejestic
Date:[protected].

Thank you.

Ksrtc bus route sigandur - chinthamani which is supposed to start from bus starting point sigandur at 7pm everyday. But on 11 jan 2020 when i wanted to come to banglore due to some emergency and reached sigandur bus stop by 6.45, i came to know that bus already left busstop by 6.15. My place is remote village, i traveled to busstop with lot of difficulties. And this kind of irresponsibility from bus driver is causing lot of trouble to local people. I request you to take strict action on bus driver or who ever is responsible and instruct all bus drivers to maintain the proper time.

I am travelling to tiruvannamalai from bangalore had booked a bus pick up point from (Kmf crist university) at 2:45 pm. As i had not received with bus number or contact number had to call ksrtc helpline and got the number.. To confirm on the pickup and bus had call conductor and enquiry.. Conductor by named ram mohan phone number[protected] was very rude and said will be little late due to traffic at 2:45 pm, and next call to him was at 3:15pm spoke very harsh and rudely says can't u wait we are struck at traffic and stand there only untill i come and disconnected then phone.. I was with my wife and 8yrs kid standing on the road for 1 1/2 hr. At last i boarded the bus at 4 pm. Was about to shout on him on his way of talk to passengers.. As soon i get into the bus saw him fighting with other passenger and this went on with every passenger who got into the bus later.. Really very bad behavior and worst conductor i ever saw till date..

On the way to kr nagar, ksrtc bus ka09f5182, hit our car, our window mirror cover came out.. Though it was a minor accident, the behaviour of driver and conductor was bad. Inspite of their mistake they kept on arguing. Since there was a language barrier they took maximum advantage. Few people who passed by reqested us to leave the matter saying it will cost you only rs 1000, leave the matter. The issue is not just about money. The bus was going at overspeed, forget about compensating us, instead they asked us to register complaint at nearest police station knowing that we were from kerala. Iam also a public servant. These people think that they work in govt service so nothing can happen to them. I kindly request you to give them atleast a warning for this highly irresponsible and rude behaviour. If not resolved at your end, this issue will be escalated further.

We are the daily passengers between tumkur and jalahalli cross for the office purpose we are facing a difficulty where the buses from tumkur depot and other depot are stopping for coffee/tea at some unofficial ksrtc stop between tumkur and dabaspet (Siddaganga idli hotel) no passangers are benefitted with this stop since they will be reaching their destination (Bengaluru) within a half an hr time. Officials are getting late to their offices due to this unwanted stop, since even we cant takeup tumkur-benglur flyover buses since they wil not go to jalahalli cross we are purely depending on these route. The concerned authority to release strict orders not to stop any buses over there. Please do the needful.

From bengaluru to gulbarga morning we don't have any proper buses like suhas or any other comfortable buses. For other we have luxurious buses why can't with in our state, morning so many people are traveling from traveling from bengaluru to gulbarga like other citys, why can't we have at least one classic bus. There is no booking also, at least one bus suhas or other bus people can travel comfortably

This is about the bus ka13f-2241 (Hasaan depot) which comes to kukke subramanya bus stop at 12.30 pm.. When we asked where the bus is going now.. Driver shantappa or. Whatever his name is and conductor asks who asked to climb the bus.. Conductor also says dont get inside the bus.. By the way who r these ksrtc ppl to ask us this question.. Does he own the bus.. U ppl ride bus for us.. Not for your self.. So have basic respect to talk to ppl.. Pathetic and 3rd class people..

Today i. 3rd january travelled from konanur to hassan and i have carried 24" tv, for that conductor charged 2 units luggage charge but in your website it shows max 1unit for 25 ltr box, but my box not that much, at tv unit box itself they specified 20ltr capacity and 4.5 kg. For asking that conductor was behaved rude and collected 2units charge. I request you to train your staffs about there behaviour and company rules.
Before this i arrive from konanur is different bus but this bus conductor didn't ask laguage money and this bus was had starting issues so we all passengers claim another bus from arakalgud
Ka13f-1956
Ramanathapura gataka

I have booked the seat number 16 which is a double seat. As a single lady while travelling from raichur to hyderabad. Conductor has allocated the seat beside me to a male which is offline booking!! And when i asked for my seat he behaved very rude and joining him was the bus driver shouting at me!! This is really annoying for any single lady travelling!! I expect the strict action against them!!! They cannot do this to anyone single lady travelling. And pleas note my travel time was 12 am and i had no other option to choose as alternative!!! I expect and trust you to take some measures against them so that no one else faces this in future!! Bus travel date 2nd jan 2020 at 11 53 pm from raichur bus stop

ದಿನಾಂಕ 1/1/2020 ರಂದು ಮಧ್ಯಾಹ್ನ 2 ಗಂಟೆ ಸುಮಾರು, ಹಾಸನ ಜಿಲ್ಲೆಯ ರಾಮನಾಥಪುರ ಬಸ್ ನಿಲ್ದಾಣ ದಲ್ಲಿ ಬೆಂಗಳೂರು ಬಸ್ ಇದೆಯೇ ಎಂದು ನಿಯಂತ್ರಕರ ಕೊಠಡಿ ಯಲ್ಲಿ ವಿಚಾರಿಸಲು ಹೋದಾಗ ಕೊಠಡಿ ಯಲ್ಲಿ ಲಲ್ಲೆ ಹೊಡೆಯುತ್ತಾ ಇದ್ದರು . ನಾವು ವಿಚಾರಿಸುವ ಕಡೆ ಗಮನ ಇಲ್ಲ ದೆ ನಮ್ಮನ್ನು ಅವಾಚ್ಯ ಶಬ್ದ ಗಳಲ್ಲಿ ನಿಂದಿಸಿ, ಅಲ್ಲಿಂದ ಹೊರಗೆ ಹೋಗಿ ಎಂದು ಅವಾಚ್ಯ ವಾಗಿ ನಿಂದಿಸಿರುತ್ತಾರೆ. ಅಲ್ಲಿನ ಮೇಲಧಿಕಾರಿಗೆ ಈ ವಿಷಯ ತಿಳಿಸಲಾಗಿ ನಿಯಂತ್ರಕರು ಮಾನಸಿಕ ರೋಗಿ ಎಂದು ಬೇಜವಾಬ್ದಾರಿ ಉತ್ತರ ನೀಡಿರುತ್ತಾರೆ. ಪುನಃ ನಮ್ಮನ್ನು ಇಲ್ಲಿ ನಿಲ್ಲಬೇಡ ಹೋಗು ಎಂದು ಅವಾಚ್ಯ ಶಬ್ದ ಗಳಿಂದ ನಿಂದಿಸಿರುವ ನಿಯಂತ್ರಕರ ವಿರುದ್ಧ ಸೂಕ್ತ ಕಾನೂನು ಕ್ರಮ ಜರುಗಿಸುವಂತೆ ಈ ದೂರು.

During my travel from hubli to mumbai, i experienced the worst.
After 2 hours of my journey, i found bed bugs all over my seat.
When i put this to the notice of the driver, and staff in the bus they conveniently ignored by saying the pest control has recently been done.

He just did not agree to even stop at a medical store to pick up a repellant spray so that my family can atleast spend the night journey to reach mumbai.

We were travelling to mysore by ksrtc bus ka09f5140, since for few of the seats it was written as reserved for ladies. I told conductor to help me get the seat for my mother, share most of the men were sitting in all the reserved seats. Conductor did not listen to my words and rude. Please take appropriate action on this. If required i can submit my ticket issued. If any information required you can call me @[protected].

As, i have mentioned above.
Dear, sir /madam the bus number ka-57-f-357.
From trinalaur to bangalore.
Iravatha bus these driver and coducutor are not parking at a good hotels.
So please say them to park at a good hotel. Main thing is we want to care the ksrtc to the top level by being the banglore citizen. But these plp are not following these conditions.
Thanking you.

Hi,

I'm complaining against bus (328h).in kannamangala bus stop at 12:20pm on 27th december, bus is travelling from hoskata to attibele.

My complaint is that bus is not stopped in kannamangala bus stop at 12:20pm. Driver is seeing me in standing in bus stop but he is not stopped and traveling very fast.

Please take action against him or let me know the reason for that.

Today i. E 27th december 19, travelled from ittigi to kogali. And i have carried 24" tv, for that conductor charged 2 units luggage charge but in your website it shows max 1unit for 25 ltr box, but my box not that much, at tv unit box itself they specified 20ltr capacity and 4.5 kg. For asking that conductor was behaved rude and collected 2units charge. I request you to train your staffs about there behaviour and company rules.

Hi,

Myself a resident of Mudigere (Tq), Chikmagalur (Dist). I am working in Bangalore hence I used to travel Bangalore to Mudigere often by KSRTC.

Every time I used to travel I found many cockroaches in all the buses, it is very irritating and disgusting to travel. Requesting you to maintain hygiene and cleanliness.

Reverting back and rectification is highly appreciated.