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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 71

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P
Pûñîth Kùmáŕ
from Ottappalam, Kerala
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bus driver and the conductor are not stopping near the proper hotel

As, i have mentioned above.
Dear, sir /madam the bus number ka-57-f-357.
From trinalaur to bangalore.
Iravatha bus these driver and coducutor are not parking at a good hotels.
So please say them to park at a good hotel. Main thing is we want to care the ksrtc to the top level by being the banglore citizen. But these plp are not following these conditions.
Thanking you....
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G
Gowtham0514
from Bellary, Karnataka
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bus is not stopped in bus stop

Hi,

I'm complaining against bus (328h).in kannamangala bus stop at 12:20pm on 27th december, bus is travelling from hoskata to attibele.

My complaint is that bus is not stopped in kannamangala bus stop at 12:20pm. Driver is seeing me in standing in bus stop but he is not stopped and traveling very fast.

Please take action against him or let me know the reason for that....
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M
Maruthi P
from Mudigere, Karnataka
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improper baggage penalty

Address:662, 16th main, m e I layout, bagalgunte, 560073

Today i. E 27th december 19, travelled from ittigi to kogali. And i have carried 24" tv, for that conductor charged 2 units luggage charge but in your website it shows max 1unit for 25 ltr box, but my box not that much, at tv unit box itself they specified 20ltr capacity and 4.5 kg. For asking that conductor was behaved rude and collected 2units charge. I request you to train your staffs about there behaviour and company rules....
+1 photos
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S
Shahaan
from Udupi, Karnataka
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complaint registration reg cleanliness of bus

Address:Chikkamagaluru, Karnataka, 577132

Hi,

Myself a resident of Mudigere (Tq), Chikmagalur (Dist). I am working in Bangalore hence I used to travel Bangalore to Mudigere often by KSRTC.

Every time I used to travel I found many cockroaches in all the buses, it is very irritating and disgusting to travel. Requesting you to maintain hygiene and cleanliness.

Reverting back and rectification is highly appreciated....
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C
Chnagbabu
from Hubli, Karnataka
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ksrtc bangalore city bus conductor misbehaviour

Address:Bangalore, Karnataka

I am an elderly person and new to the city. I enquired the conductor to guide me to get down at hal then his reply was very rude. He was telling... Do you think this bus is your own go and sit. I asked to sit next to him which is vacant but he doesn’t have the manners but told me to go back and sit. His body language verbal language is very rude. Please correct him if possible....
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P
Prathyush Pulla
from Bengaluru, Karnataka
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I lost a box which contains saree

Address:Chittoor, Andhra Pradesh, 517501

I lost a box which contains saree in this bus. It was placed on the rack above the seats inside the bus. I forgot it while getting down. I have furnished the relevant details as may be required for u.

Bus no :f1720

Travelling from tirupati to bangalore on 20th december 2019

Time :10:45 am

Bus type : karnataka state road transportation

My seatno:29

Name:prathyushbr...
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Address:Thrissur, Thrissur, Kerala

I returned from thiruvananthapuram and alighted at thrissur rly station at about 0130 am on 15-12-19 and reached ksrtc bus stand to catch a bus to go to pudukkad. Driver of super fast bus bearing regn no. Kl-15 - 515 started the bus and was about to move out. Learning that the bus is to proceed towards south, i tapped on the automatic door to signify the driver to open it. The passengers sitting in the front side also pleaded the driver to...
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A
Adarsh Salian
from Bengaluru, Karnataka
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ka 57 f 1717 - journey dated 19th dec 2019

Address:Bangalore, Karnataka, 560100

I had boarded ksrtc airavatha bus on 19/12/2019 from udupi ksrtc bus stand to bangalore. The bus registration number bearing ka 57 f 1717. The ticket amount was rs. 870 towards my journey to bangalore. I had given rs. 1000 and the bus conductor (I don't know his name) told me that he would give me the balance change rs.130 later and i agreed to that. Even though i had remained him about the balance change of rs. 130 he tried avoiding and...
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A
Arun Anoop
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted, ticket is not confirmed.

Address:SOURINGAL HOUSE, PATHAIKKARA POST, PERINTHALMANNA, MALAPPURAM-679322, Kerala, 679322

To whosoever it may concern,
I tried booking ticket in ksrtc.in from Bangalore airport to Mysore and I was taken through phone pay as payment option where 801 rupees was deducted but seat is not booked. I didn't receive an confirmation/failure message on booking but money was deducted. To check on this, i called the customer care, took the number from ksrtc portal. i was kept waiting for more than 15min in the call to be answered...
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A
Aalokindi
from Nagpur, Maharashtra
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rash driving and physical abuse

Address:(KSRTC)Karnataka State Road Transport Corporation, 413001
Website:ksrtc.in/pages/contact-us.html

I was travelling by my private car on 14 december 2019 from vijaypur to solapur and faced rash driving (Road rage) from bus ka 16 f 0029. His driving was careless and was taking full risk while overtaking. He even was about to hit my car from behind. He misbehaved with me as well when he stepped out of bus and started abusing me. Please take actions against careless driving. Thank you....
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U
Umesh.k
from Ankola, Karnataka
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giving bus parcel taking huge amount of parcel

Address:Tarikere, Chikkamagaluru, Karnataka

Dear sir

We will receive the small box from tiptur to tarikere .driver asking 150 rs to this travel km .he is telling give 150 after give the box so we are give the this amount to driver . and telling will complaint this rude behaviour and taking more money. is telling go and give the complaint . So we are sending complaint please take this complaint to action and reply for this complaint

I need clarification...
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A
Ambika Prathap
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refund amount not credited

Address:Karnataka, 560064

I had booked tirupathi-kalahasthi package through ksrtc website in which there was an option to book for kstdc package.
Trip was cancelled by kstdc since there was no minimum number of passengers for the trip scheduled on nov16.
Its been almost one monthe they have not issued refund whenever i call them they are saying its processing but still i haven't received the amount 7700

After calling n number of times...
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K
KT Narasimhamurthy
from Bantval, Karnataka
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issue of ticket reg.

Address:#737, 14th Cross 3rd Block HMT Layout Nagasandra Post Bangalore, 560073

My id no. Y-14/156724
Name kt narasimhamurthy issued by ksrtc.
I traveled from nagamangala to bangalore jalahalli cross vide t no.019289 dtd.10.12.19, bus no ka11f0106
The conductor not issue ticket with respect to above id issued by ksrtc, but conductor issued ticket to some body is., id no.8542.
I asked the conductor to issue ticket to my id no. They refused to issue,
So give proper instruction to the...
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Address:560037

I had booked a bus from tirupathi to bengaluru on dec 7th 2019.
Pnr#j80484612
Bus no: f 3596.

Due to traffic jam near tirupathi bus stand i could not reach on time and was delayed by 15 mins. My schedule reporting time was 18:15 but i reached 18:40. I requested the driver to wait, unfortunately he was abusive and did not wait for picking up the passenger.

I understand that i was not on time but...
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S
sateeshn22
from Mumbai, Maharashtra
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corrupted ksrtc conductor looting customers by not giving change

Address:Tumkur, Karnataka

Hello sir/madam,
It's bus no. Ka19 f3208, i boarded bus at tiptur on 8/dec/2019 at 7:30pm to gubbi. The conductor having more than sufficient change in his hand but he is not giving change back to passengers, he is looting from all passengers, for me he is not given rs.5 change but he is having handful of change. He is fully corrupted and looting public. Please check the chart which conductor is on duty on above mentioned date&time...
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M
Mithunkumar S
from Mumbai, Maharashtra
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amount not refunded for unconfirmed ticket even after 2 months

Address:Bangalore, Karnataka

Dear sir /madam,

I mithunkumar s have tried to book ticket with
Transaction reference number[protected]
&
Ob. Ref. No. Ob39078954
On 05th september 2019.

The seats are unconfirmed but the amount of 950 ₹ got deducted from the bank account.
Bank support team has confirmed (Via email) that the amount is successfully deposited into the ksrtc account (Photos of the email...
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J
Jaya437
from Delhi, Delhi
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rash driving of bus ka67f1617

Address:Whitefield ITPL, 560066

Hi,
I wanted to report of rash driving of ksrtc bus of number ka57f1617 on date 1st december 2019 near chittor bypass. The road is under construction and narrow, there is no scope for overtaking. But your driver is doing very seriously rash driving and it's a very narrow escape from accident. I have followed the bus for 2 kms and all through the way he was very rash. Please take feedback from passengers of the bus as well. Within...
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R
Rakshitha Hathwar
from Nagamangala, Karnataka
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refund for online failed transaction

I tried to book ticket from ksrctc website. The money 391 got debited from account but the website showed transaction error. I want a refund of this money and my ticket also didn't get booked. My ob reference number of failed transaction is ob40796344. I want a refund for this amount as soon as possible. The website holds no record of failed transaction this is disappointing....
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P
Phantom619
from Mumbai, Maharashtra
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drivers not stopping bus on bus stop while over driving other the bus

Address:Near xavier ITI road ,Assaigoli, mudipu, Dakshina Kannada, Karnataka, 574199
Website:www.consumercomplaints.in

The ksrtc bus driver didnt stop the bus on the the main bus stop in assaigoli, mudipi, mangalore, as he was overdriving other private bus and told us people (Who were in the bus stop) with a sign to hog on to that private bus! Everyone in that bus stand were pissed including me. And the worst scenario, i was late for my certain something. Very disappointed on ksrtc people and this isn't the first time this happening which is why i wanted...
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S
Sowram
from Noida, Uttar Pradesh
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not given ticket by collecting money

Address:S/O GANGADHARA MURTHY, #52/1A, 2ND CROSS, GANESHA NAGAR B-BLOCK, N.R.MOHALLA, Hassan, Karnataka, 573201

While travelling from dasana koppalu to salgame took rs 10/- as a bus ticket and gave me a ticket of other passenger who get down near aladahalli but having ticket for salgame and kept my money in her pocket this happened on 29th nov 2019, 09:46 am asked for new ticket she was fighting new ticket only by wrongly entered from hassan to salgame... Ksrtc bus belongs to hassan depot bus number ka 13 f 1914, lady conductor her name bhagya. br...
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