Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

We students with student bus passes have been facing a lot of problems because of the buses and bus drivers as they are not stopping the busses in the given stops... We bought the student passes so we can travel with ease... But the drivers and conductors are not stopping purposefully as they don't get tickets from us... It is a large scale problem and hundreds of students are suffering from this... Please look into this and take necessary action to see that the problem is rectified... This problem is most seen between banglore and kanakapura busses

We are persuing our btech at jain university near jakkasandra post, kanakpura taluk many people of our college are traveling by ksrtc bus, many buses of ksrtc were not stopping at our requested stops many o[censored]s are facing severe problem with this by missing the colleges... And ksrtc conductors not even cares us because of we are student pass holders its really disgusting...

I was traveling from whitefield to marthalli..in ka57
F633.. I am very new to bangalore.. I thought it's private bus so no need of tickets.. But i saw him giving tickets to others.. Upon asking for tickets the conductor shouted at me and said no ticket i have given check.. His behaviors was very rude and he keep on filling up the bus.. Upon requesting also he did not gave me the tickets and as it was so embarrassing that's why i as well left it and did not asked for it.

This is to inform you that in evening while going from thandya industrial area we will walk upto paper mill and wait for bus, for the past 10 days no buses from nanjangud towards mysore bus not stopping we have informed incharge at nanjangud he informed us to notedown the number of bus which are not stopping, please help us to make the buses stop in the bus stop and it will be convenient for the commuters to get the bus in time.

Hyderabad to bangalore bus did not stop and come inside jedcherla bus stop even though the boarding point is jedcherla bus stop.. And they charge full amount from hyd.. And bus is always late and the tell us to wait near flyover in night, we have to wait with family near flyover even though we have bus stop. Which is very bad service by ksrtc... Please take action and resolve this issue.

The bangalore to kanakapura busses, kalasipalya to kollegal and malavalli busses... Don't not give us stop at jain college. Even after the harohalli station head order them to.. Pls drag a solution for this problem soon as possible.. We can't waste our time getting down at harohalli and waiting for auto to move.. As we will get late for our classes (Ksrtc busses)

Hello,

This is to bring to your attention that below said bus was in pathetic condition. The bus was very very old, dirty seats, semi sleeper seats not working, bus having very dangerous engine noise. No curtains, bad tyres. No side mirrors. Who would be responsible if something goes wrong. The details of the bus is here and my journey is ksrtc bus pnr: h80125630, doj: 17-nov-2019 23:57, 2357glbhyd, bus no :f 1808, crew mobile no:[protected]. All the passenger are very unhappy about this. Please contact the depo manager ask him what was the reason he gave bus so bad in condition for the night journey. Please refund my amount and also for all the passengers and also please take strict action on depo manager.

Regards,

Yesterday (16/10/19) we booked a bus a wide the onr number j80089705 thrissur-thiruvananthapuram boarding time @ 1:15 am.
The bus had met with a breakdown so we had to look for another medium to reach the destination before 8:00 am in order to attend a job interview.
So i request you to remit the refund of rs 1126 as soon as possible

Hoping towards a positive resiponse
Yours truly
Jose joseph

I boarded ksrtc bus in kr puram to hoskote which cost 17 rs but the conductor asking to buy ticket from majestic to hoskote which cost 35. He gave stop in krpuram which implies public can get in. I daily travel in same route and daily i pay same 17 rs. But today he took money and dint issue ticket on top that
Rudely behaved with women.
Bus no:ka 18f 880
Time :3:30
Date:15/11/2019
Ksrtc bus - tirupathi route.

We travel from Davangere to Harihara daily. I agree if I traveled in non state bus..but
Bus from davngeere to Shimoga Won't allow student pass and ask us get a ticket..
We have taken bus for that only not to pay daily.
Every buses in this route won't tell tell anything Few conductors rush on us..
Sometimes they rudely talk to female also.
Bus pass are taken by paying 1000 rps being general category one.
Then also Why should we pay for state buses within limits of 60km...
It's not fair.
Not only me many are suffering from this..
Conductors won't allow to sit sometimes if we show pass they will be like you are having pass na then stand...Only Ticket paid passenger are allowed to sit..
We are also human and we paid for what is our right too..
Then who are to talk rudely in front of everyone to insult students..

If such things happen again we won't tolerate and will complaint in PM's complaint box...
Please remember To alive such things student are suffering when they show pass...

Dears
Bus from chittoor (Ap) to bengaluru
Bus last stop or one of the stop should be majestic bus stand but conductor stopped in between near ton factory and started saying as last stop which was not communicated while boarding the bus. It was my mother and other co passenger who experienced unfortunately she couldn't get his name. Any how ticket attached. Expecting for sincere action.

I travelled to bangalore (Huskur gate) from chennai koyambedu on 12/11/2019 at 12.00am in ksrtc ac bus seating. I carried laptop bag and placed in top area above my seat number 11. While getting down, my bag was there but laptop alone missing. Bus number is 075332. So i want to complaint for that and please take action to get my laptop. I attached the ticket for your reference. I didn't booked i boarded direct bus from bus stand. Please do the needful.

Travelled from Chennai koyambedu to Bangalore in AC volvo ksrtc bus on 12/11/2019 at 12.00 AM. Before getting in to the bus laptop was there in bag. But while getting down bag was there with laptop missing. Bag was placed in top. Everything was closed and everything was inside bus expect laptop. Please do the needful.

Bus Number: 075332

I have travelled kottayam to neerpara vide bus ticket no.180512 dated 11/11/19 at 19.20 and the bus has reached my stop at 9 o clock night.
I request conductor to stop the vehicle for get down. Unfurnatuly conductor hesitate to give signal for stop the3 vehicle. This kind of customer aragant step against ordinary public not get along with ksrtc survivel.

Worst experience ever i had in my life!!

Bus number - f930
Trip code - 2036bgmbng
Ksrtc airavat gold class
Departure time - 08/10/2019 11:00 pm old bus stand hubli
From hubi to banglore
Seat no 38

Am a frequent traveler to and fro to the above mentioned location via private buses and occasionally travel via ksrtc. It was tuesday night 11 pm at hubli old bus stand i showed my govt id and was let into bus. Once i got in bus i see a male passenger sitting on seat beside mine which was female seat and when asked him he said he could book seat as male passenger and booked it. Then i went to conductor explaining the situation, he made me stand in bus for some 10-15 min waiting for him so that he can make some adjustment. A alone girl in the night around 11 pm i was okay with this, though there was system mistake which shouldn't have allowed a male to book a seat beside female. I was waiting for conductor to make that adjustment, and bus started moving while i was standing. He started making adjustment with people in front and he couldn’t make it. Finally he asked me to sit beside a male passenger and travel overnight even though my booking was female seat booking and i had no mistake from my side. The bus started moving and conductor was forcing me to sit beside male and travel and i continuously denied. Finally he asked whether you will travel or no i said not like this travel sitting beside male. He asked me to get out of bus, kind of insulted in front of many people in bus and he got down of bus and went and cancelled my ticket. I had no option left to get down, a alone girl in bus stand at 11:15- 20 p. M. I lost my money i missed my meeting the next day and it was all a messed up situation.

Whosoever this is let me know how will you fix this? I don't want any girl to face this anytime..

I had emailed this issue to [protected]@ksrtc.org i have got reply:

Sir/madam,
We are in receipt of your mail and details has been examined. Your request has been forwarded to concerned authority. For more information please contact [protected]@gmail.com.

Nothing till now!!!

I was entering the ksrtc bus traveling from rampura to bellary, karnataka mid night around 11:34 clock while i'm entering bus without singal from ticket collecter bus driver started the vehicle and my one step was in bus another step at down and i was carrying two bags due to driver negligence i was above to fall down but with difficulty i struggle d three min later bus driver started the bus and i asked about this to ticket collecter about this he spoke which is not at all relevant and he orders me to get down the bus without giving respect to passenger i deeply consent for this because this should not happen to others
I request ksrtc to take inquiry and action

I booked a bus ticket to Hyderabad. The ticket did hit get booked however the money got deducted. No payment or refund has been made since then
Oh reference No: OB40083371
The money was debited from the account but the seat was not booked but later it said if money is deducted will be credited within a week it's been a month since then but no credit has happened ..1414/- was the amount deducted from account

I m travelling this route since years but the buses provided are of very low class.. But fare is the same. Fare increases during weekends and during festivals. No complaints regarding fares but please do change the buses or at least maintain them... Bus no 1229 is dirty, smelly, cockroaches are also der. I think it's not cleaned since years.
There is a airavat bus bangalore gokarna route. That is even hell.. Ac is worst, I myself acquired throat infection.
I know this will be ignored and nothing will be changed.
As the ppl are busy filling their pockets.

Pathetic situation.

Sir,
I am daily travelling from ettumanoor to mvattupuzha as i am working near muvattupuzha. We, the regular passengers are facing difficulties for more than 2 months after the rescheduling of superfast buses since this route the only ksrtc services are avilable. It is understood from the media news that super fast buses will not be there for shorter distances and instead fast passenger services will be there between destinations like kottayam to muvattupuzha. But we are facing difficulties since 3 fast passengers operating between 8.15 am to 8.45 am were discontinued and there is not a single fast passenger bus from ettumanoor to muvattupuzha during this time. Normally it is the peak time and there is an average delay of 20-25 minutes between super fast buses from 8.20 am to 9 am.
Today on 7/11/2019 a superfast bus (To sulathan bateri) which reached ettumanoor bus bay (At town stop after ksrtc bus stand) at 8.20 am and not stopped even though there was not much passengers in the bus. I request you to provide a fast passenger bus around 8.30 am on behalf of the daily passengers who are suffering lot of difficulties during these days.

Regards,
Bindu s
Pallattil new house
Athirampuzha p o
Kottayam distrrict
Mob:[protected]

Bus no ka 17 f1372 karnataka vaibhava this bus not good enough for traveling it's making heavy sound during traveling please remove this bus, i have travelled two to three times can't able to sit in the bus, i got heavy head ache, if some patients are travelling means what they can do they can't able to change the bus, if we want again we have to pay the charges,,