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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 73

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H
haranhari123
Nov 27, 2019
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Address: 4th Main billekahalli, 560076

Hi airavat team.

I am hariharan from bangalore, i booked a ticket today at 6:16 am from shanthi nagar to gudalur for a business trip. I almost paid 5 times and the amount got deducted, however, the online ticket was not generated due to which i lost my huge amount.

I request the team to refund my amount.

Below are the details

Complaints reference number
=
178327 - rs -735*3 = 2205
178328 - rs -1242.

Total = 2205 + 1242 = 3447 (Refund)

Transaction reference no.: ob40739512
Transaction reference no.: ob40740211
Transaction reference no.: ob40740213
Transaction reference no.: ob40740215

Please take the necessary actions.

Thanks,
-hariharan.
Nov 27, 2019
Updated by haranhari123
Hi Airavat Team,

Do we have any update on the complaints raised? I got a call from the number [protected], however, I was not able to reach you back.

Let me know what is the status.

Thanks,
-Hariharan
Dec 02, 2019
Updated by haranhari123
Hi Team,

Do we have any update, not sure why your team is not responding?
Thanks,
-Hari
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    N
    naresh solo
    from Bengaluru, Karnataka
    Nov 26, 2019
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    Address: Kolar, Kolar, Karnataka, 560036

    The bus number ka.40, f-1061
    Ticket number-135411
    Bus depo-bagepalli
    I boarded bus in the kr puram bus stop towards to kolar, conductor had collected rs, 67 instead of 52 and arguing with passengers like there is no kr puram stage included, tickets will starts from majestic only.
    Please requesting you to look into this concern and try to solve the issue,
    Because not only this bus many busses runs to tirupathi has been doing same thing.
    Passenger
    This is regarding uniformity of Bus fare. Some of the buses charged Rs 51 for Hiriyur to Chitradurga. Example Koppal depo Bus which is arrived at 700 AM.Bengaluru to Yalburga. Most of the Depo Buses charged only 50
    Concerned competent authority to do needful action for uniformity Bus fare.
    We have student bus pass but many buses which allows passes are not stopping in our stop.we are not able to reach our destinations
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      V
      Vinaya Naganooru
      from Sulya, Karnataka
      Nov 25, 2019
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      Address: Flat 202, no.157, Padmashree residency, channasandra, R R nagar, Bangalore, Karnataka, 560098

      I travelled from hubli to bangalore on 24.11.2019 by rajahamsa ka25 f 3051. The bus was in pathetic condition suspension system was fully gone and driver was arrogant. He was not at all bothered.in smooth roads he used to drive slowly and in bad road condition he drive with full speed the back seaters especially elders complained him more than 15 times slowly at least during humps go slow. He didn't listen that. Finally he drive so slowly. I reached 2.5 hr late majestic that is at 7:15 than original arrival of 4:45am. I am fan of our ksrtc buses felt very bad in this tavel
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        H
        hamsa natraj
        from Delhi, Delhi
        Nov 24, 2019
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        Address: Hassan, Hassan, Karnataka, 573201

        I had booked a bus from hassan to bangalore. The bus number is f799. Trip code is 1201ckmbng. It was airavat club class.
        1. The first seat do not have a proper handle.
        2. The bus got into trouble from kunigal and moved at 20kmph speed.
        3. This is the same bus i am travelling for the second time and it is high time that ksrtc does proper servicing
        4. I had booked a flight at 7.30 p. M. The bus was supposed to reach at 5.15. But it was still at kunigal at 5.00
        5. And there are no proper services for the bus.
        6. The seats had got rusted and the movement of the seats were very tight.
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          P
          Punith Punith
          from Bengaluru, Karnataka
          Nov 23, 2019
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          Address: virajpet, Kodagu, Karnataka, 571218

          Respected sir/mam,
          In virajpet bus depot yesterday (22 nov 2019) afternoon at 12:45 that is bus route of virajpet to chikamangaluru i went to climb the bus then conductor standing in bus steps pushed me outside nd by holding the door he said that no passes are allowed so i agreed to pay bus fare but again he didn't allow me to climb the bus nd he used varglur words nd so i kindly request you to take some action towards him plzz

          Punith
          Many KSRTC BUSES which r going from bangalore to Tirupati are not passing through VIa" CHiTTOOR TOWN". they are grup and down trip r via OUT OF CHITTOOR TOWN.all passenger's in chittoor town effect this problem. please take necessary action sir. Thanking you. Yours obediently CHITTOOR TOWN.
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            S
            Soma Shekar P
            from Mumbai, Maharashtra
            Nov 23, 2019
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            Hello sir/madam i booked airavata from bangalore to tirupathi at 10.00 am from majestic, it has been clearly shown the upades about at the arrival time about 2pm to 3 p. M. But the driver has diverted the bus to a village to his any luggage buisness and even running the bus according to his timing, today in this bus most passenger got upset along with me, i asked him to go at least the minimum speed but he rashly telling me to give complaint, now i get down from the bus and travelling from delux ksrtc now, plz take this complaint seriously bcoz i came to know that the conductor is also not happy with that driver even he is scolding him.
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              C
              Charu vaish
              from Bengaluru, Karnataka
              Nov 23, 2019
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              This incident happened with me on 18 nov 2019 at 3.20 pm near bhatrahalli signal. Many traffic police were standing near the signal. This ka-07f-1737 bus came from wrong side and dashed into my car which was standing in the correct lane and damaged my car. Instead of taking action against this bus, collecting the dl of the driver the traffic police allowed this bus to go
              I have booked one bus on 10th of November from ERNAKULAM to Mysore and it got cancelled. I did not receive the refund till now. It have been more than 2 weeks. I will sent u the screen shot of one number. And I have booked a bus on 17th November from ERNAKULAM to Mysore and the bus got breakdown on ERNAKULAM and I didn't get refund
              I travelled from kolar to Bangalore in[protected], Ticket taken15:44 pm, I taken ticket at correct amount...But conductor asked me extra 50rs to give passengers change and promised to return the amount while arriving junction...but he forgotten, I also gone...so please verify it and return my money...BUS NO :KA 07-F1742
              Veeragowtham's reply, Nov 25, 2019
              KSRTC also not responding, pls respond
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                M
                Mahesh ramayanam
                from Mumbai, Maharashtra
                Nov 23, 2019
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                Address: VIKAS nilaya house no 05 Vijay nagar extension harihar, Bellary, Karnataka, 577601

                Bus was stopping unnecessary at enroute and bus badly detained and not reachable in time. I have reserved the ticket bellary to harihar by the pnr details is ksrtc journey reminder alert: pnr:h80210527, tripcode:2000blrdsl, doj:22/11/2019, deptime:20:00, "org"ballari, "to" desn:harihar, boardingpt:ballari b. S., class:karnataka sarige, seat:5, passname:mahesh r. No crew details received through sms i was in confusion to catch the bus due to name boad of mantralaya to dharmastala was stencil on the bus
                Nov 23, 2019
                Updated by Mahesh ramayanam
                Bus badly detained
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                  M
                  Mansoor Patel
                  from Mangalore, Karnataka
                  Nov 22, 2019
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                  Windows of the seat no l11 and l12 of ac bus is broken informed to conductor of the bus he is not helping and not listening to customer queries.
                  Conductor behaviour is very rude towards the passengers.

                  Ksrtc bus pnr: h80179857, doj: 22-nov-2019 19:00, 1900smgglb, bus no :f 2013, crew mobile no:[protected]

                  Please look after the issues and repair the bus.
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                    P
                    Prithvi Narayana
                    from Delhi, Delhi
                    Nov 21, 2019
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                    Address: Bangalore, Karnataka, 56002

                    We students with student bus passes have been facing a lot of problems because of the buses and bus drivers as they are not stopping the busses in the given stops... We bought the student passes so we can travel with ease... But the drivers and conductors are not stopping purposefully as they don't get tickets from us... It is a large scale problem and hundreds of students are suffering from this... Please look into this and take necessary action to see that the problem is rectified... This problem is most seen between banglore and kanakapura busses
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                      A
                      Akshay Karna
                      from Delhi, Delhi
                      Nov 21, 2019
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                      We are persuing our btech at jain university near jakkasandra post, kanakpura taluk many people of our college are traveling by ksrtc bus, many buses of ksrtc were not stopping at our requested stops many o[censored]s are facing severe problem with this by missing the colleges... And ksrtc conductors not even cares us because of we are student pass holders its really disgusting...
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                        B
                        Bhawana Chhettri
                        from Mumbai, Maharashtra
                        Nov 20, 2019
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                        Address: Public transport Bangalore, 560037

                        I was traveling from whitefield to marthalli..in ka57
                        F633.. I am very new to bangalore.. I thought it's private bus so no need of tickets.. But i saw him giving tickets to others.. Upon asking for tickets the conductor shouted at me and said no ticket i have given check.. His behaviors was very rude and he keep on filling up the bus.. Upon requesting also he did not gave me the tickets and as it was so embarrassing that's why i as well left it and did not asked for it.
                        I have booked the ticket but I haven't received a confirmation message to my phone no:[protected]
                        pnr no:H80045253
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                          A
                          Ashok M E
                          from Bengaluru, Karnataka
                          Nov 19, 2019
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                          Address: Thandya Industrial area, Mysore, Karnataka, 571301

                          This is to inform you that in evening while going from thandya industrial area we will walk upto paper mill and wait for bus, for the past 10 days no buses from nanjangud towards mysore bus not stopping we have informed incharge at nanjangud he informed us to notedown the number of bus which are not stopping, please help us to make the buses stop in the bus stop and it will be convenient for the commuters to get the bus in time.
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                            A
                            Ali_arsh
                            from Ramapuram, Andhra Pradesh
                            Nov 18, 2019
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                            Hyderabad to bangalore bus did not stop and come inside jedcherla bus stop even though the boarding point is jedcherla bus stop.. And they charge full amount from hyd.. And bus is always late and the tell us to wait near flyover in night, we have to wait with family near flyover even though we have bus stop. Which is very bad service by ksrtc... Please take action and resolve this issue.
                            Hi Team,

                            I have booked 2 tickets from Bangalore to Hyd. Can you please edit one ticket gender from female to male. Manohar Reddy.

                            PNR: J80137267.

                            Send updated one to [protected]@gmail.com
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                              Tharun Janakiram
                              from Bengaluru, Karnataka
                              Nov 18, 2019
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                              The bangalore to kanakapura busses, kalasipalya to kollegal and malavalli busses... Don't not give us stop at jain college. Even after the harohalli station head order them to.. Pls drag a solution for this problem soon as possible.. We can't waste our time getting down at harohalli and waiting for auto to move.. As we will get late for our classes (Ksrtc busses)
                              Nov 18, 2019
                              Updated by Tharun Janakiram
                              As we are ksrtc bus pass holders, we have given till our college(i.e yadavanalli stop I guess), and that means every ksrtc bus going through must and should stop.. Hoping will ensure a good solution. Not tempting to make a big issue
                              Nov 18, 2019
                              Updated by Tharun Janakiram
                              Also while back to bangalore they do not stop or pick us up from the same... Jain college or yadavanalli
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                                R
                                rizwanbecs
                                from Mangalore, Karnataka
                                Nov 18, 2019
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                                Address: Mecca colony gulbarga, Gulbarga, Karnataka, 585104

                                Hello,

                                This is to bring to your attention that below said bus was in pathetic condition. The bus was very very old, dirty seats, semi sleeper seats not working, bus having very dangerous engine noise. No curtains, bad tyres. No side mirrors. Who would be responsible if something goes wrong. The details of the bus is here and my journey is ksrtc bus pnr: h80125630, doj: 17-nov-2019 23:57, 2357glbhyd, bus no :f 1808, crew mobile no:[protected]. All the passenger are very unhappy about this. Please contact the depo manager ask him what was the reason he gave bus so bad in condition for the night journey. Please refund my amount and also for all the passengers and also please take strict action on depo manager.

                                Regards,
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                                  A
                                  atmaya
                                  from Guruvayur, Kerala
                                  Nov 17, 2019
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                                  Address: Matheikal House Olari Pulazhi Road, Olarikkara, Thrissur, Kerala, 680012

                                  Yesterday (16/10/19) we booked a bus a wide the onr number j80089705 thrissur-thiruvananthapuram boarding time @ 1:15 am.
                                  The bus had met with a breakdown so we had to look for another medium to reach the destination before 8:00 am in order to attend a job interview.
                                  So i request you to remit the refund of rs 1126 as soon as possible

                                  Hoping towards a positive resiponse
                                  Yours truly
                                  Jose joseph
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                                    S
                                    Shwetha Manjunatha
                                    from Delhi, Delhi
                                    Nov 15, 2019
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                                    I boarded ksrtc bus in kr puram to hoskote which cost 17 rs but the conductor asking to buy ticket from majestic to hoskote which cost 35. He gave stop in krpuram which implies public can get in. I daily travel in same route and daily i pay same 17 rs. But today he took money and dint issue ticket on top that
                                    Rudely behaved with women.
                                    Bus no:ka 18f 880
                                    Time :3:30
                                    Date:15/11/2019
                                    Ksrtc bus - tirupathi route.
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                                      K
                                      Kavyajsohi
                                      from Mumbai, Maharashtra
                                      Nov 14, 2019
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                                      Address: Harihara, 577601

                                      We travel from Davangere to Harihara daily. I agree if I traveled in non state bus..but
                                      Bus from davngeere to Shimoga Won't allow student pass and ask us get a ticket..
                                      We have taken bus for that only not to pay daily.
                                      Every buses in this route won't tell tell anything Few conductors rush on us..
                                      Sometimes they rudely talk to female also.
                                      Bus pass are taken by paying 1000 rps being general category one.
                                      Then also Why should we pay for state buses within limits of 60km...
                                      It's not fair.
                                      Not only me many are suffering from this..
                                      Conductors won't allow to sit sometimes if we show pass they will be like you are having pass na then stand...Only Ticket paid passenger are allowed to sit..
                                      We are also human and we paid for what is our right too..
                                      Then who are to talk rudely in front of everyone to insult students..

                                      If such things happen again we won't tolerate and will complaint in PM's complaint box...
                                      Please remember To alive such things student are suffering when they show pass...
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                                        N
                                        nanudhilip
                                        Nov 14, 2019
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                                        Address: 560010

                                        Dears
                                        Bus from chittoor (Ap) to bengaluru
                                        Bus last stop or one of the stop should be majestic bus stand but conductor stopped in between near ton factory and started saying as last stop which was not communicated while boarding the bus. It was my mother and other co passenger who experienced unfortunately she couldn't get his name. Any how ticket attached. Expecting for sincere action.
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