Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

When i was travelling from hebbal to vijayapura today (30th october), conductor dint even get up from seat and dint come to issue the ticket. Checking people got into the bus in yelahanka and issued fine to the passenger (Me) for not asking ticket. How this government employees works is really pathetic towards public. Really this is the worst service providing to public. Give proper training to the conductors on how to perform their duty.....

Hello sir/madam, i have booked my ticket from pondicherry to bangalore on nov 4 (21:30) ac sleeper, seat no: 20, passenger name: thamizarasan k and mobile number: [protected]. The amount of rs. 735 got deducted from my account but the transaction was failed... I haven't got my refund amount yet.
Ob reference number : ob40192952
I have attached the screenshot of the transactions...

Why all scrap busses are being run on this route? Sometimes drivers struggle with undermaintained busses, for example brakes are not braking properly, seats are out of date, cushion you have to search, lot of vibrations, why udupi depot is not opting for new saarige busses, are we people considered has dubai returned, sir i am travelling in your busses right from my childhood, find of your kempu bus,
Kindly provide new busses in this...

I was trying to book a bus ticket from Bangalore to Hyderabad on 1st October 2019 for my travel on 14th October 2019. The onward and return fare costed totally INR 1896/- I tried payment through Google Pay UPI but the transaction failed: Transaction Reference No. OB40135314. After the failed transaction through GooglePay, I had to book the ticket using SBI Net Banking.

Upon contacting KSRTC helpline thrice also, they have...

Route no:6869 from chikkamagaluru to mudigere, badge no:1113 and 3889
Conductor and driver names:ganesh n hakki & umesh reddy, busno:ka.18. F.0696
Dateofincident:22/10/19 at 10am.
The driver and conductor played with passenger telling them to change several bus by telling them to climb from one bus to another. When passenger asked the conductor and driver they misbehaved by responding in bad words.. And when the passengers...

I lost my laptop bag at shantinagar bus stand. The bag was stolen from the bangalore to coimbatore ksrtc bus (Ka 31 f 931) between 8:45 pm and 9:25 pm at shanti nagar on 24th october 2019. The bag is black, wildcraft make and has a neudesic logo on it. The bag had a laptop and its charger, purse, a night lamp and some clothing in it.
Please help me find it....

About:
The conductor of the following bus details is involved in traversing the same ticket given to one passenger, and is cheating the government or public property in terms of money or bus tare.

I was traveling from kolar to bangalore, i asked the bus conductor for ticket (From kolar to bayyappanahalli metro station).
Actual tare from kolar to bayyappanahalli metro station is 62/-, but the bus conductor generated...

Dear sirs/madams

Please note in the internet you have put up
The following email address for your customer complaints
On your operational areas.:

[protected]@ksrtc.org: ksrtc customer care email

This email is not working.

This is the reply i have received after sending an email to this address.

Your message to [protected]@ksrtc.org couldn't be delivered.br...

On 1st october i tried to book two tickets for which the payment was made through upi amounting to rs.2112. The money was deducted but booking was not confirmed. For refund of this amount im following up with ksrtc from last 20 days. I also dropped email to [protected]@ksrtc.org and raised two complaints. Even after all these ksrtc didnt refund the money back. I want to raise a consumer complaint on ksrtc for not refunding my money. As per...

My name is siddharth bharadwaj k. V. I am 14year old. I was travelling from underbridge to beml nagar which is in mysore. When we reached vb bakery which is before beml stop, there was no one in the bus except me. Since i'm a boy that idiotic driver and conductor decided to stop in vb bakery and have breakfast in the hotel which was right next to the bus stop. The driver told me to get down and walk all the way to my home. I argued with him....

I tried bus booking through online ksrtc official website for hyderabad to bijapur journey for 25th october 2019. I paid the amount through phonepe app. The transaction appears to be successful and amount got deducted from my account but there is no booking confirmation from your side.
The ksrtc website after payment appears to be errored out but transaction was successful.

Please let me know if i can get my money...

I am a daily commuter from kalur cross to mysore. I used to get bus within gap of half an hour maximum. But from past 1 week 5:30 pm bus or 6:15 pm bus or 6:30pm bus are not coming. Daily i wait for 2 hrs and there is no fix time. I have been waiting for more than 2 hrs daily from past 1week. Ksrtc bus service needs to keep passengers updated whether bus timings have changed or what is the reason for delay. Because we are facing a lot of...

Dear sir,

Greetings!

Today[protected] i tavel from east fort to kazhakuutom saji hospital, rac898 kl15 8051
At 12 pm. I thought that driver feel hungry he didn't stop any stop after kulathoor, my friends also waiting for me in mukolokkal junction bus stop and another friend wait at techno park stop, they show the hand to stop bus, but driver didn't stop bus. Conducter also not respond properly, br...

My name is shekar. I am traveling from hiriyur to karur on 11/10/2019 night. At 11pm when the bus stopped in shanthinagar, bangalore i went to the free rest room there. One staff from ksrtc demanded ₹5 for using urinals. When i argued with him for collection money illegally, he blamed me with bad words which hurted me very much.
So i'm complaining you to take action against the staff collecting money and i'll treating and abusing...

16/10/19ന് 3.45PMന് ഞാൻ കൊല്ലം കരികോഡ് enginering college busstopil നിന്നും RSC705 പുനലൂർFP busൽ കയറുമ്പോൾ conductor bell കൊടുത്തതനുസരിച് AutomaticDooril എന്റെ വലതു കൈയുടെ പകുതി ഭാഗം കൈ വലിച്ചെടുക്കാൻ കഴിയാതെ കുരുങ്ങിപോകുകയും...

Dear sir,

I have booked two ticket through ksrtc online booking from mysore to mangalore, but the transaction got failed and my money got deducted from credit card of rs.816. I had given complaint to ksrtc online refund department. Online transaction reference number is ob39675891 date of booking is 06/10/2019. But when ever i call to them they are telling it will refund in another three days. Almost 10 days completed my amount...

Dear sir,

I have booked 4 tickets through ksrtc online booking, but the transaction got failed and my money got deducted from phonepe rs.2372. I am a guest user. Online transaction reference no. Is ob39682676. Date of booking is 06/10/19. My amount not yet refunded. My emailid is [protected]@gmail.com.

Thanks & regards,
Preeti punam mohapatra...

On sept 9th i have booked ticket but Rs 342 amount deducted from my account but ticket not confirmed OB reference no OB39151010. i have called more than 10 times ksrtc accounts team telling lie about refund is done sent one mail regarding refund with no transaction id and kindly please check and refund and kindly find attached document for proof for refund from your team

thank you
deepak kathare...

I have done my transaction on 10 september 2019. My money has been debited but ticket was not booked. I have been waiting since 35 days for my refund but no money has been refunded yet. Your customer care executives are now not attending my call. I have sent a mail also and daily i have to call atleast 15 times but still they are not attending. Ksrtc is harassing me like anything for such a small amount. I will wait for another 3 days and...

I have booked one ticket through ksrtc online booking website and the transaction got failed but the money got deducted from bank account. I tried to book ticket from soraba to bengaluru. Date of booking is 06/10/2019. The amount deducted is 277. I had given complaint to ksrtc online refund department by email but till now no refund is processed. It's been more than 8 days.

Transaction reference number - ob39683863
Date...