Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I booked a ticket from bangalore to davanagere through google pay app but transaction failed and my amount of rs. 509 has also deducted. I have not received any refund till now and accounts section also not answering any calls. It's been 10 days no refund is came.
Please make sure i get my refund as soon as possible
Transaction ob number: ob39163661...

The subject issue happened on today morning 9.50. Ksrtc bus registration number is ka09f 5062. Spot is courters stop ramnagaram, opposite jilla panchayath, ramnagar. Bus stopped the place and dropped many customers. While i m entering after waited 1 minute conductor informed that not possible to pick up why because ticket charge will be from bidadi. I informed that i m ready to pay extra charges also. Then he explained that from bidadi checking...

ನಾನು ಕೆಲಸ ಕಾರ್ಯಗಳ ನಿಮಿತ್ತ KSRTC ಬಸ್ ಗಳಲ್ಲಿ
ಬೆಂಗಳೂರಿನಿಂದ ಓಡಾಡುತ್ತಿರುತ್ತೇನೆ.

ವಾಪಸ್ ಬರುವಾಗ, ಬೆಂಗಳೂರಿನ ಅನೇಕ ಸ್ಥಳಗಳಲ್ಲಿ ಪ್ರಯಾಣಿಕರು ಇಳಿಯುವಾಗ ಕಂಡಕ್ಟರ್ ಮುಂದೆ ಕುಳಿತು...

Hi,
Tried to book ticket from Gonikoppa to Bengaluru on 4th sep 2019 through UPI through 'https://ksrtc.in/' portal. Money(1062 rupees) got deducted but, seat was not booked. Got transaction failure voucher too.
Did wait for 7days for refund, but didnt happen.

Emailed about this to '[protected]@ksrtc.org' but no response.
Neither they pick the call (Phone # [protected] and [protected])
Booking...

Hello,

The bus number ka-09f-5113 travelling from hassan to bangalore almost hit us when the driver tried to overtake us in a very narrow road. Travelling with family and we were scared for our safety looking at the way he was driving.
Being a public transportation vehicle these drivers need to be more careful since they drive so frequently. It was one of the scariest experience of our lives. Please take necessary...

Primarily i tried to call every customer care number, none of these get connected. Few are not valied itself. Its should be the primary concern of the customer care. The bus numbered ka06-f1164 baddihalli is inconvenient. The main reason for this is negligence of conductor towards his work for which he is paid for, he dint even tell the bus number so that i could not complain. Many people are suffering because of him. It has become a problem...

I departed from angamaly on 15th sep 2019 to bangalore in ka 57 f 1722 ksrtc. Due to some technical reasons i reached bangalore by 11am, since i was intended to reach at least by 7am. I had to take leave for a day and could not get off to office. I was in leave and i had to join by monday but that day also i had to take leave because of this late arrival. It was not a safe travel and felt scared while drving thorought wayanad churan. It was...

Sir / madam

Volvo bus services from mangalore to manipal and vice versa are not well maintained.

All the buses have water leakage through air conditioning ports which makes all the seats wet and unable to use.
If complained to the incharge, they say they have repaired it.
It becomes really difficult as students and patients going to manipal have to stand during the whole journey in a speeding bus....

Date:[protected]
I gotten in to the bus numbered
Ka.19 f.3182 which is subrahmanya-mangalore express at alankar,,, my ticket amount was 60 rupees and i gave 200 rupees and waiting for the change. The conductor gave 40 rupees back and went to front of bus and seated the empty seat... I thought of ask the rest 100 rupees later and i asked when i reached uppinangady... But the behaviour of the conductor was completely different,...

Sir,
My wife is a dialysis patient. Wife and me travelling in your airavet bus which started from ernakulam at 7 pm. There was block in trichur side. I told your bus driver that my wife want to go to urinal. But he told that he can't stop bus. It will take one hour to reach at kozhikode bus stand. So please do needful. My wife is a dialysis patient. Rajagopalan. My phone no.[protected]...

PNR - J78254022 journey date 02-sep-2019, trip code 2115HAOBNG, Bus number 1113, Org Kottigehar to Desn Benagaluru. dept time 23:00.

As route was closed, bus has taken Balehonoor - Aldur - Chikmaglore route. But i was not notified about route change . I receive msg at 7.30 PM saying dept point is kottigehara at 111:00 PM and when i reach there I do not see any bus operating. Later called conductor who asked me to come to aldur...

Booking date - 29/08/2019
Amount - 212/-
Payment mode - axis upi
Booking id - shruthi. [protected]@gmail.com
The payment was debited but booking was not completed.
I had book again as there was no ticket in my 'booked history' of account section.

I have been sending emails to [protected]@ksrtc.org but did not receive any response. Usually they respond but this is quite a delay this time....

Bus no ka57f356, from thirunallar to banglore is actually have to come at 22:00hrs to neyveli. But it is not following it's time and comes by more than one hour late. This effect my office time and made me shame at my boss and my colleagues. 2 times i was forced to put leave because of your poor service. This is my worst experience in ksrtc and this is about 5th time it was happen to me. Please ksrtc take my complaint as priority and take...

I had made booking on ksrtc system on 22nd august 2019. The transaction failed twice and the money was deducted at both instances (Approx inr 3800). I have written to the ksrtc team for refund of the money last week, but they have not acknowledged the email. [ob number - ob[protected]Transaction 1) and ob[protected]Transaction 2)]

Hoping to see some response from the ksrtc team....

Vehicle no ka 26 f 1020
Above mentioned vehicle no conductor on date 09th september 2019 time 2:35 pm has not given stop, at davanagere bye pass. I requested him before while starting the journey at chitradurga even after requesting he gave more than unwanted stops to others he didn't gave me the stop. So please take an action against him. So i kindly request you to take action on this issue.
I too lodge fir against him. br...

On 09.09.2019 i was travelling from k s r t c bus kolhapur to surpur bus no. Ka 23 f 943 on 10.00 am. I was travelling from kolhapur to hatkanangale. The bus ticet is rs.30/- i gave rs.30/- to the conductor & get the ticket. But afterwords one another passenger getting ticket & conductor returns her rs.10/- note which was torn. The conductor arguing with me saying the torn note was given by me. He is talking with no respect. He said don't...

I have non stop ksrtc bus pass which iam paying more than an ordinary bus pass...

Keeping this in mind i'm writing this complaint.
As there was lot of space where around 10 to 15 passengers could have fitted in that bus..

Conductor intimated driver that not to stop.

We people what should we do. We have lot of commitments. We need to travel daily to bangalore for our work. If these guys don't...

Rajahamsa executive bus bangalore sirsi route with no f-1228 is worst, dirty smell, not clean, bedbugs n cockroaches are there. Same bus since yrs. Kindly rectify issues... It's high tym bus has to be changed...
Cockroaches...

Already asked many tyms. People are not travelling free. Fare is increased during weekends. Why can't u provide gud buses???

During rainy seasons one can't even travel in this...

Respected ksrtc authority,
Iam a women who works from ernakulam, i request to the authority of ksrtc there are only a minimum number of buses available from aluva town to keezhmadu (Aluva). Itz a circular bus there are no bus to travel from aluva to keezhmad after 9.00 clki there are so many persons who are suffering like this many are reaching at aluva bustand after 9.30, itz very hard to get to home. Women's are suffering a lot...

I have booked bus ticket in ksrtc.in from sagara to banglore.
Money has been deducted
But ticekt was not booked.
Its been 1 hour and i did not get any refund of amount.
When i checked in website for ticket en query by entering my mobile number it is saying there is no ticket booked.
The upi of address where amount got credited is ksrtc@axisbank.
Ob refrence number of ticket is 0b39055045....