Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Booking date - 29/08/2019
Amount - 212/-
Payment mode - axis upi
Booking id - shruthi. [protected]@gmail.com
The payment was debited but booking was not completed.
I had book again as there was no ticket in my 'booked history' of account section.

I have been sending emails to [protected]@ksrtc.org but did not receive any response. Usually they respond but this is quite a delay this time.

Bus no ka57f356, from thirunallar to banglore is actually have to come at 22:00hrs to neyveli. But it is not following it's time and comes by more than one hour late. This effect my office time and made me shame at my boss and my colleagues. 2 times i was forced to put leave because of your poor service. This is my worst experience in ksrtc and this is about 5th time it was happen to me. Please ksrtc take my complaint as priority and take action on the point put young drivers to this service. So that we can thankful to you

I had made booking on ksrtc system on 22nd august 2019. The transaction failed twice and the money was deducted at both instances (Approx inr 3800). I have written to the ksrtc team for refund of the money last week, but they have not acknowledged the email. [ob number - ob[protected]Transaction 1) and ob[protected]Transaction 2)]

Hoping to see some response from the ksrtc team.

Vehicle no ka 26 f 1020
Above mentioned vehicle no conductor on date 09th september 2019 time 2:35 pm has not given stop, at davanagere bye pass. I requested him before while starting the journey at chitradurga even after requesting he gave more than unwanted stops to others he didn't gave me the stop. So please take an action against him. So i kindly request you to take action on this issue.
I too lodge fir against him.
Thank you

On 09.09.2019 i was travelling from k s r t c bus kolhapur to surpur bus no. Ka 23 f 943 on 10.00 am. I was travelling from kolhapur to hatkanangale. The bus ticet is rs.30/- i gave rs.30/- to the conductor & get the ticket. But afterwords one another passenger getting ticket & conductor returns her rs.10/- note which was torn. The conductor arguing with me saying the torn note was given by me. He is talking with no respect. He said don't travel by bus again. He has no rights to talk such an disrespectful manner. Few months earlier the same conductor arguing for loose notes. Please take note of this. Please revert me back about action taken against said bus conductor.

I have non stop ksrtc bus pass which iam paying more than an ordinary bus pass...

Keeping this in mind i'm writing this complaint.
As there was lot of space where around 10 to 15 passengers could have fitted in that bus..

Conductor intimated driver that not to stop.

We people what should we do. We have lot of commitments. We need to travel daily to bangalore for our work. If these guys don't stop the bus what we should do..???
This is a question to ksrtc who have issued express pass taking lot of money...

Bus number:1395

Rajahamsa executive bus bangalore sirsi route with no f-1228 is worst, dirty smell, not clean, bedbugs n cockroaches are there. Same bus since yrs. Kindly rectify issues... It's high tym bus has to be changed...
Cockroaches...

Already asked many tyms. People are not travelling free. Fare is increased during weekends. Why can't u provide gud buses???

During rainy seasons one can't even travel in this buses..

Think bus is not washed for years.

Stop eating people s money providing worst service.

Respected ksrtc authority,
Iam a women who works from ernakulam, i request to the authority of ksrtc there are only a minimum number of buses available from aluva town to keezhmadu (Aluva). Itz a circular bus there are no bus to travel from aluva to keezhmad after 9.00 clki there are so many persons who are suffering like this many are reaching at aluva bustand after 9.30, itz very hard to get to home. Women's are suffering a lot of problems due to this non availability of buses from aluva to keezhmadu. A humble rqst to the government please take it as a serious issue and further make solutions for this big problem. Thankyou!

I have booked bus ticket in ksrtc.in from sagara to banglore.
Money has been deducted
But ticekt was not booked.
Its been 1 hour and i did not get any refund of amount.
When i checked in website for ticket en query by entering my mobile number it is saying there is no ticket booked.
The upi of address where amount got credited is [protected]@axisbank.
Ob refrence number of ticket is 0b39055045.

When we were tried to travel from shimoga to tarikere on 3rd september which included one senior citizen and a lady passenger around 8:45 pm at shivamogga bus stand. Conducter of bus number ka 17 f 1681 which was going from shimoga-mysore was very rude and was allowing only long route passengers to sit and made us to get down from the bus giving silly reasons with rude and bad language. We also made a complaint at bus stand enquiry wing but nobody showed a responsible reaction towards him. We were very much disappointed from carelessness, never expected such a bad language and behaviour from ksrtc staff so called public servents. Please do take action.

Thank you

Pnr no.: t78727631

My 8pm bus (Karnataka sarege) reserved from karwar to bangaluru dated: 03-sep-2019 did not arrive at its pick-up point as scheduled.

Its ironical, this bus karwar-mysuru arrived at 8:05 pm which i an travelling right now being the only bus i could see at the stop i have boarded and i am in it right now.

1. Importantly pls note, i have never received either sms or call alert from conductor till now.

2. Furthermore, customer care number mentioned on the reserved ticket never ever responsive.

Why is this so and whose miss is this? Ksrtc operations or passengers? To add on to the chapter, the conductor seems clueless and of any assistance.

Please advise, before i initiate a next level escalation to the pmo office / ministry of transports.

Regards,
Guru
[protected]

I was waiting for subramanya bus at padil (Mangaluru) bus stand.
Between 3.30 pm to 4.15 pm on 3rd september 2019.

However the bus passed around 3.45-3.50 pm without stopping at the above mentioned bus stop even i signaled to driver by hand. The driver just looked at me and ignored me. I’m really disappointed for the bus service as i was waiting for the subramanya bus.

I experienced rash driving in ksrtc karnataka bus en-route to mangalore from kasaragod. The rash driving was seen entire route, which was at its peak from kasaragod to kumbala. Vehicle no: ka 19f 3404, time 10:15 (From kasaragod). I got into the bus from kasaragod and then it waited for almost 5 mins in new bus stand kasaragod. Once it took off from the new bus stand, he was driving offensively. The road was full of potholes, but he was driving as if he didn't see any of them. I was in the last seat and i was literally on air for quite a while between kasaragod and kumbala. I hope this situation is taken care off and kindly request your help in making this route safe, even though some extra time is taken for the journey between kasaragod and mangalore. I even alerted the conductor, he seems ignorant towards my request to ask driver to drive slow and safe.

On 2nd September 2019 bus number KA 57 F 1637 was extremely rash and dangerous he was literally threatening people on the road by driving rashly. He almost banged us from the back and side twice. This happened at 5 10 pm on Sriperumbudur high road towards chennai. I managed to get a pic of the bus when he stopped at the toll as it was impossible when he was driving. We were out on a family trip and want to make sure that actio is taken on thay driver as he needs to be suspended for a while to realise that people's lives in the bus and in other vehicles on the road are precious even of he doesn't care about his life. Hope some action is taken on him and soon.

The hotel where the bus stops for lunch is an horrible location, with the worst service ever. Takes more than 30 mins to even take the order. And cannot eat completely because of the time delay in serving. Request the concerned officials to immediately do the needful and change the location for lunch with immediate effect. Very very poor conditions of washroom as well.

Respected authority,
I am a female passenger travelling today morning 4.55 am (2/9/2019) on ksrtc bus no:kl-15 7388 from kulathupuzha to palayam.. Unfortunately the conductor of above mentioned bus is behaving rude.. And not giving balance amount.. Because of that i am not able to step out from bus where is my exact destination.. When asking balance to his he is using abuseive language please do futher action sincerely,
Sabreena sain

Had tickets for an adult and two children for travelling to mysore on august 31, 2019 evening. The supervisor at the platform insisted that we have to travel only in the bus that was about to leave the seats being available dispersed, the driver was asking one child to sit in the back, one in the seat next to the engine in the front and with the parent somewhere in the middle. We requested that we be allowed to travel in the next bus, but faced with brutish behavior and was not allowed to do so resulting in loss of money.

Hi ksrtc service.
We are really disappointed to get poor service from you.
We are travelling from ksrtc vehicle no :
Ka 40 f 1130 yellburga bus on date 31st aug 2019 from bengular to kudlagi
While on-boarding bus in majestic.
Conductor asked our lagguage in back side of luggage cottage.
We kept 2 bag (One military color)
One traveller bag (
Both bag contains almost worth of 25000 valuable branded cloths and 3000 silver bracelet.
When we get down bus from at destination. We cannot see our luggage bags, many people bags are theft from same on same day
Other people are luggage contains gold asset worth of 70000
Other one of member luggage contains worth of 40000
Our details as follows

Ksrtc journey reminder alert: pnr:j78279513, tripcode:2231bngylb, doj:30/08/2019, deptime:22:31, "org"bengaluru, "to" desn:kudlagi, boardingpt:kempegowda bs terminal1 majestic, class:non ac sleeper, seat:7, 8, 10, passname:shruthi j.
Kindly request you do some about this

Respected sir / madam. My wife travelled on by ksrtc bus : pnr :t78128960, journey date :30-aug-2019 20:11, trip code :2011bngkmt, bus number :f 1439, depot :kumta, crew mobile no:[protected].
She had e-ticket in mobile which is the forward message from my mobile, as i have booked the ticket. She had valid identity card as proof.
As ticket is in message which is forwarded by other mobile, conductor insisted for printed ticket, inspite of having id proof. Conductor was rude with her on this, inspite of she telling goverment is forcing not to use paper, but you are insisting.
Kindly help in this regard & give us justice.
Thanks & regards
Rajesh
Mob. [protected]

Try to booked the ticket for bangalore to konandor, on 30.08.2019 amount of rs.431/- amount has been deducted from account but ticket is not booked.

Ob38951545, kindly refund. My email id:[protected]@gmail.com.

Try to call the customer care of ksrtc but nobody picking up the call and also mailed the grievance at ksrtc refund section, but no reply till