Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

On 2nd September 2019 bus number KA 57 F 1637 was extremely rash and dangerous he was literally threatening people on the road by driving rashly. He almost banged us from the back and side twice. This happened at 5 10 pm on Sriperumbudur high road towards chennai. I managed to get a pic of the bus when he stopped at the toll as it was impossible when he was driving. We were out on a family trip and want to make sure that actio is taken on thay driver as he needs to be suspended for a while to realise that people's lives in the bus and in other vehicles on the road are precious even of he doesn't care about his life. Hope some action is taken on him and soon.

The hotel where the bus stops for lunch is an horrible location, with the worst service ever. Takes more than 30 mins to even take the order. And cannot eat completely because of the time delay in serving. Request the concerned officials to immediately do the needful and change the location for lunch with immediate effect. Very very poor conditions of washroom as well.

Respected authority,
I am a female passenger travelling today morning 4.55 am (2/9/2019) on ksrtc bus no:kl-15 7388 from kulathupuzha to palayam.. Unfortunately the conductor of above mentioned bus is behaving rude.. And not giving balance amount.. Because of that i am not able to step out from bus where is my exact destination.. When asking balance to his he is using abuseive language please do futher action sincerely,
Sabreena sain

Had tickets for an adult and two children for travelling to mysore on august 31, 2019 evening. The supervisor at the platform insisted that we have to travel only in the bus that was about to leave the seats being available dispersed, the driver was asking one child to sit in the back, one in the seat next to the engine in the front and with the parent somewhere in the middle. We requested that we be allowed to travel in the next bus, but faced with brutish behavior and was not allowed to do so resulting in loss of money.

Hi ksrtc service.
We are really disappointed to get poor service from you.
We are travelling from ksrtc vehicle no :
Ka 40 f 1130 yellburga bus on date 31st aug 2019 from bengular to kudlagi
While on-boarding bus in majestic.
Conductor asked our lagguage in back side of luggage cottage.
We kept 2 bag (One military color)
One traveller bag (
Both bag contains almost worth of 25000 valuable branded cloths and 3000 silver bracelet.
When we get down bus from at destination. We cannot see our luggage bags, many people bags are theft from same on same day
Other people are luggage contains gold asset worth of 70000
Other one of member luggage contains worth of 40000
Our details as follows

Ksrtc journey reminder alert: pnr:j78279513, tripcode:2231bngylb, doj:30/08/2019, deptime:22:31, "org"bengaluru, "to" desn:kudlagi, boardingpt:kempegowda bs terminal1 majestic, class:non ac sleeper, seat:7, 8, 10, passname:shruthi j.
Kindly request you do some about this

Respected sir / madam. My wife travelled on by ksrtc bus : pnr :t78128960, journey date :30-aug-2019 20:11, trip code :2011bngkmt, bus number :f 1439, depot :kumta, crew mobile no:[protected].
She had e-ticket in mobile which is the forward message from my mobile, as i have booked the ticket. She had valid identity card as proof.
As ticket is in message which is forwarded by other mobile, conductor insisted for printed ticket, inspite of having id proof. Conductor was rude with her on this, inspite of she telling goverment is forcing not to use paper, but you are insisting.
Kindly help in this regard & give us justice.
Thanks & regards
Rajesh
Mob. [protected]

Try to booked the ticket for bangalore to konandor, on 30.08.2019 amount of rs.431/- amount has been deducted from account but ticket is not booked.

Ob38951545, kindly refund. My email id:[protected]@gmail.com.

Try to call the customer care of ksrtc but nobody picking up the call and also mailed the grievance at ksrtc refund section, but no reply till

I am traveling in ksrtc mysore to ballari bus since 3 years, below are the issues that we are having now a days:
1. Bus is not in good condition
2. Luggage carrier is small
3. Bus reaches late to the destination when compared to the timings mentioned in the website
4. Curtains are not in good condition
5. Window handles are broken and are too dirty
6. During rainey season seats will not be in good condition, seats will be wet and will get bad smell
7. No blankets are provided

Bus details:
Bus number - f 1234 and f 1235
Bus code - 2132blrmys and 2202mysblr

I am traveling in ksrtc mysore to ballari bus since 2 years, below are the issues that we are having now a days:
1. Bus cleanliness is very bad
2. Luggage carrier facility is not at all good
3. Bus reaches 1 hour late to the destination when compared to the timings mentioned in the website
4. Curtains are not in good condition
5. Window handles are broken and are too dirty
6. No handles to hold for upper seats.

Bus details:
Bus number - f 1234 and f 1235
Bus code - 2132blrmys and 2202mysblr

I am traveling in ksrtc mysore to ballari bus since 2 years, below are the issues that we are having now a days:
1. Bus cleanliness is very bad
2. Luggage carrier facility is not at all good
3. Bus reaches 1 hour late to the destination when compared to the timings mentioned in the website
4. Curtains are not in good condition
5. Window handles are broken and are too dirty

Bus details:
Bus number - f 1234 and f 1235
Bus code - 2132blrmys and 2202mysblr

Sir, i was booked a one way ticket from bangalore to chennai journey on 30.8.19 through my sbi debit card on 28.8.19 for rs.621/- vide pnr no. J78634418. By mistake the bank people sent amount twice to you transport. Kindly refund the same as at earlier. Online booking done by me on 28.8.19 vided txn. Password :7794. Kindly refund excess (Twice the ticket amount of rs.621+621) amount sent to your organization from sbi, iihr, hesaragatta branch, bangalore - 560 089. Also i inform you i am a regular passenger of ksrtc for past 3 years i. E. From 2016 to till date.

I'm punekar travelling from ksrtc karwar-thane bus, the driver named mahantesh (Don't know his full name) was very rude and doesn't know how to behave with ladies, he was very arrogant. Taking misuse of civil uniform is not tolerable request you to please take serious action on such people, waiting for a quick reply from government side. Thanks in advance.

I tried book bus ticket from bangalore to kolhapur for two times but for both the times money got debited and didn't show any status, when i checked with the ob reference number then i got to know that the booking is failed.
I want my money refund
Very poor response from ksrtc helpline. No id or refund id generated.
How will the users get to know whether the ticket gets confirmed or not, just after the money got deducted their website redirected to the homepage and sent one mail to my email with ob reference, the user has to manually check the status
The ob reference numbers are ob38928782 for 1236 rs and ob38928442 for 796 rs

The bus driver for bus ka09f4819 started the bus while i was getting down. I was about to fall. He didn't even stop the bus after that. This is not the first time. I was there in bus driven my the same driver several times. Every time he does the same thing. He is always in such a hurry.

The bus i took was going from cbs to infosys in mysuru.

Please take appropriate action against him.

Dear sir/madam

I am mrs. Renee furtado, a regular traveller to and fro, between honavar and mangalore. The only buses that are available to take us to our destination are long distance buses such as to gajendragad, guddur, gadag, raichur, bagalkot, ilkal, guladgud etc.
Being a regular traveller i normally take buses between 5.30 to 7.30 from mangalore to reach honavar by 12.00 midnight. However every sunday i face this problem. The minute i enter these buses, the conductor either says there is no seat (Even if there are) or say that they are reserved or we travellers from bhatkal,, honavar or kumta should take other buses. They even say directly you can get down, we are going to take lot of time to reach etc. So many times i, a single female traveller have been made to get down from moving buses, just because i am a short distance traveller.

But what happened on sunday, august 25th, 2019 around 5.30 pm, was a little way beyond. There was some competitive exam, so there was a special bus arranged from mangalore to hubli - kushtagi. I got into the bus, the conductor politely told me to get down as it is a direct bus with no stop, i agreed got down and tried getting into the next bus which was waiting. It was a bus going to bagalkot, the conductor said it is full and not leaving immediately. I went to the enquiry counter and he showed me the guddur bus, no. Ka 19, f3371, the moment i entered, the bus conductor asked me which place am i going to, i answered honavar, he yelled at me saying, we are going to be late, we are going to stop at udupi, and for dinner again, then you all irritate us that it is going to be late, so please dont come. I ignored him and got into the bus. He issued tickets to everyone and left me out and in a few minutes sent me out of the bus saying cant you hear the announcement that there are other buses for honavar kumta. I got down aand went into the next bus going to gadag. The conductor despite of so many seats being available said that there is no place for me and 5 others travelling to kumta (Speaking hindi & malayalam). I got down very irritated and went to the enquiry counter. There i asked for help and the staff told me it is my right to sit wherever i want and travel. But when i explained to him about guddur conductors beheaviour in front of the same conductor, he again yelled and spoke rudely.
However as per the staff direction, i went and sat in the gadag bus and then travelled safely.

I am a person who prefers ksrtc buses because i am comfortable, but again and again, repeatedly, along with other passengers, we travelling to kumta are made to get down and move from bus to bus. So this is my request
- is it possible to introduce new buses for us short distance travellers or
What remedy can you suggest so that we are not harassed by the conductors. Who prefer long distance travellers.

Waiting for your reply

Thanking you
Ms. Renee furtado
[protected]

Today while travelling from hosanagar to sivamogga by bus numberka 40f 1442 ticket number054416 isuued on26/8/19 time 08:34:21 to senior citizen document number626 for rs.45/- i paid 105/- he dis not pay the change. Said he don't have 50/ note. And wrote 60/- due on back of ticket. After riponpet he paid back 160/- who gave him rs.200/- he had some 50 notes in his hand i demanded my change but he refused. He did not enquire change due if any at destination. Which clearly shows he will pocket the change not claimed. I appeal to the management and vigilance officer of the corporation to initiate investigation and avoid such looting by the conductors of the corporation. Incidentally the bus has the saying by dvg.in kannada meaning "ensure that the water you use for cooking your food is the swat of your labour and not the weep drops of others what a contrast.

When us 2 ladies were travelling via a mangalore-mysore route ksrtc sarige bus at 7:30am, 26th august, 2019, there were only 3-4 seats available and seeing the ladies reservation seats, we asked the male occupants to kindly shift to those free seats and let us occupy our reserved seats. The three men just sat in the reserved ladies seats shamelessly and ladies were just standing throughout the bus ride. They denied us 2 ladies from occupying those seats. When we asked the conductor to intervene, the conductor also refused to say anything to them and said "adjust". We have proof via a video recording of the conductor denying us our rights to reserved ladies seats, the original ticket and photos.
Kindly tell us why ksrtc has even printed 25% seats as "women's" seat if there is no value to those words. Deeply disappointed. Attached video of conductor, photos of all the ladies standing and the reservation printed on the side of the bus.
Bus number is ka19-f3200

I have been travelling from kalaburagi to aland for over 2 years now and never have i ever got a seat. Nobody seems to follow 25% reservation for ladies. Conductors are rude and of no use. Women stand in the bus while men sit on the reserved seats. It is pathetic as the women are not always in the best of health. People put handkerchief from the windows on the seats as a "reservation' and those who squeeze their way through the crowd of people just have to stand waiting for the 'intellectuals" who had brains enough to put their handkerchief because apparently that's all that is required to secure a seat in a govt. Vehicle.

Bus stand : channapatna.
Some o[censored]s who got down from krstc bus to use toilet. The person who collects money was harrassing with bad words uncultured man. He is doing roudism. He has big stick in his hand.
Why do you people encourage such kind of man. Many small kids were around and got scared by his actions and his rowdies. We are paying for nature's call in karnataka is it really going for government. Are women and children safe to use toilets with these kind of people around. And he has big stick in his hand and he was about to hit someone.
What kind of staff do you have

Conductor very rude behaviour with female and intentionally giving long journey passenger seat.. When a respected seat passenger drop for nature call... Driver and co-driver supporting conductor.. And saying short route passengerto get down from bus.. My question is we short route passenger what to do by these bus staff rude and harsh behaviour.. Long rout bus is meant only for long journey passenger means plz change board.. And don't make public too face embedding..
I request you to do imidiate action on these conductor.. So the girls and public face these