Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Today morning, I was travelling in Karnataka SRTC bus. The bus number was KA 57 F 2113 and the conductor was a lady.
I gave her a hundred rupee note as I didn't find any change in my pocket.
And the conductor(which was a lady), asked me to give change. I politely replied I didn't have any. Then she rudely said I "Either you give the change or you get out of the bus." She made it sound like I was intentionally trying to travel for free.
I felt greatly insulted in front of all the other travelers. She made me look like a thief in front of all the travelers.It was very embarrassing. I feel like my whole day is ruined. She have no respect for others.
Out of luck I just happen to have one 10 rupee note somewhere in my bag.
What happened to customer is king? At least they shouldn't treat customers like dogs.
Please take necessary action against her. Ask conductors to behave.
Hoping for a good response.

The driver of bus no: ka 06 0892 is being acting rudely towards the passengers as he has been given the duty of both driver n conductor and he is telling that the depot manager of tumkur depot will harass him if he don't pay certain revenue and also put in some charges of penalty.. So he is telling that till he gets the seats filled up he won't get ride us to bamgalore... Is this the way the corporation works? Or in which rule of your corporation u have stated this rule? Please take the necessary action to the driver and concerned people... He is also trying to scare away the people by overspeeding and rash driving please check the gps of the vehicle regarding this issue... And i need a copy of the action taken of this regard to the mail i'd [protected]@gmail.com or else it will be taken to the next level

I, sujit aiyappa am writing this complaint as this ksrtc bus travelling on the madikeri highway has been driving very dangerously and has been putting others at risk, bus number is ka.41. F.2198
I shall be attaching the video.
Please take strict action as he is over speeding and overtaking unnecessarily, putting everyone at risk.
Also it has been raining quite heavily which makes the situation even more dangerous.

I was travelling from kumta to honnavara on 04-july-2019 at 9.30pm on official duty.

On reaching the honnavara bus stand as i was alone passenger to be get down i reached door as bus conductor without seeing at the door he gave the whesle to go bus when i told to stop. As it was difficult for me to jump from the moving bus. He miss behaved with me saying are sleeping etc.

The bus was going from hubli to mangalore. As per the ticket issued it is shown as yellapur depot. Ticket no 055292 04/07/19 @ 21:23;11

It is mentioned down as

151798 a01717 a[protected]n

Kindly take action against this conductor

Regards
Vishwanath shrikhande
[protected]

Volvo bus conductor ln ramesh bus no 1836
I had given 100rs he wrote remaining change on back of ticket from eco space to tinfactor stop
47rs change he has to give. While getting down
He asked change to me i told i don't have then he give me 40rs and told remaining i don't have go and do whatever you want to do
And i told i will lock a complaint. He is laughing and used bad words and told. He is telling no department can do anything
I left the change to him only he did not give it

Its ka 09 f 5370.10.40 am 03/07/2019. I was travellinng in this bus and driver about to hit a two wheeler near lic circle mysuru. Just they got miss. And they scolded driver and went. This driver not even bother. Again he was driving in the same way. I was worried that why i got this bus. Please concerned people take a action about this before he take someones life.

Dear sir/madam,

Mysore to kanakapura and malavalli to kanakapura both buss are not given stop in thorekadanahalli (T k halli) stop even bus was fully free and passengers are requested for stop. They are least bother about the passengers. 8:00 am 8:15 am these two buses passes the stop. Their behaviour like they are the owners of public transport.

Because of these people many passengers, students and employees are troubled like anything, hope this complaint ksrtc will take seriously and take action on these ksrtc employees.

Hope further these kind will not repeat.

Thanks and regards,
Sushma

I was supposed to board the bus from electronic city at 10 pm on 28th june. Bus was running late, (Friday traffic can understand).

But the crew wasn’t picking up the calls, sometimes phone is switched off. Service we get from the crew is really bad.

Finally boarded the bus at 11.45, was hoping the driver would compensate the lost hours by gaining a little more speed in open highways. But no luck, the bus was going like a snail. The co-driver was sleeping on the berth 1 and berth 2 lavishly. For some reason he wasn’t awake the whole journey and the other driver was driving the bus like it was a fully loaded truck.

Highly disappointing

Bus details -
Ksrtc bus :
Pnr :j77603798,
Journey date :28-jun-2019 22:00,
Trip code :2130bngekm,
Bus number :ka01f-9278,
Depot :bengaluru 2

Dear sir/madam,

I have been observing from long time that ksrtc bus's stop for dinner somewhere outside city even for short distance.

I can relate to stop for dinner at hotels which are outside city that if the distance between 2 bus stands are long and if it is late night.

Right now i am travel to kushtagi from hospet. Bus started from hospet at 8pm and next bus stand is at kushtagi which is about 60kms. Hotels where still open in bus stand at hospet.
Now they have stopped at hotel sagar just around at 20km from hospet.

Why is this happening for long time for wasting passengers time even when it is for short distance?
What bus drivers and conductors are not encouraging hotels which are in bus stand?
If the employees of ksrtc does encourage then who will?

If you guys are not able to solve this issue or not in your hands then please let me know to where to reach out?

Bus details :
Ka 35
F310

Thanks and regards,
Karnataka citizen.

I have KSRTC bus pass valid for upto 11-07-19 but photo ID card date expire on 26-06-19 expired I'd no is mentioned on pass 1) is it mandatory to have new I'd card in order to travel.
2)wheather other photo id card acceptable
If yes for 01 why adharcard copy req to get new I'd card & 2no photo. Which. I not carry while travel.
If no for 02 why?

Bribe-daily ritual of what I call bribe taking in short routes. It deprives state of significant amount of funds. It is been 6months in banglore, I am travelling on a very short route from naghrabhavi to Chandra layout. I don't say all but most of them will try to give me back 2 rupees if I give 5 rupees.And very less people demand tickets when conductors are itself behave like this. Conductors used to fight when I ask for ticket instead of their ritual of bribe taking...they often site unnecessary reasons to forgo ticket culture in shortest routes...one of them is 'No change' .It is not about single citizen or single route...but in most of shortest routes, it is daily happening.So I request authorities to go for checkups in shortest routes frequently than in longer routes.Because, in longer routes conductors tend to give tickets but that is not in shortest routes.

This complaint is regarding the stop in tumkur, there is a hmt stop in tumkur, but drivers reject to stop the bus in the stop and give unwanted reasons and starts fighting with passengers, this is done by few drivers,
We need immediate resolution on thsi as we travel daily from bangalore to tumkur and it will be late night hmt stop is very useful for us

This incident was occurred on tuesday night at 11.40pm

Please consider this as request also and provide us the feedback asap

Bus. Number ka: 40. F:1071 chintamani. Depot bus the driver is too bad it is an ordinary express it is not a non-stop bus he says that if he live in hoskote he will give give stop in chintamani. If we ask why he will say note bus number an complaint he doesn't have any fear about higher authority he is too worst ksrtc driver so i request the highest authority of ksrtc to resolve this issue and take action against the driver.
I hope the incharge authority to consider my request seriously. Ideot driver he will raise voice against students

Today, myself along with my parents were traveling in KSRTC bus no. KA-57, F-766 from Pavagada to Bengaluru. We had a luggage bag consists of Ragi weighing 40kgs. For this conductor has changed Rs. 42/- and said that it is for 2 units of luggage. I tried to explain her that each person can carry 30kgs. If the luggage is above the limit, then they can change for the extra luggage. But she didn't accept my Attunement. I showed the rules of carrying luggage from the official website of ksrtc. https://www.ksrtc.in/pages/luggage-rates.html
But she didn't convinced. So I'm hereby requesting you to resolve this issue and repay me the excess charged amount. Else I may need to raise this issue in "consumer court"
Pls do needful.
I have enclosed the photo of the tickets and screen shot of the website for reference.

Dear sir/madam,

We have a bus stop in hmt for ksrtc buses but few drivers are opposing to stop by given some reason but the same driver stop in multiple location even after the bus is non stop to tumkur. I travel late night and it is difficult to come to home from others stops due to safety. I need corrective actions on this immediately and ensure future all tumkur bangalore are stopped in hmt

Thanks
Chavan

Today around 4.30 madgoan sirsi bus ka 31 f 1472 was driving on left lane as i was on overtacking lane i was on my lane... Suddenly he came in to my lane suddenly he came to my lane... It was almost on verge of deadly accident ass i was with my family... As i went forward he tired to block us.. Plz i request u to suspend the driver so he should learn reason
Date : 24-06-19
Bus number : ka 31 f 1472
Place : karwar

The stoppage time is more then 10 mins in each and every bus stop from hospet to shimoga. There is no responsibility and they won't care for any one. They stop whenever they require. Please do take this issue seriously. The bus leaves from hospete to dharmasthala. It took more than 6 hours to cover a distance of 198km from hospete to shimoga. Please take this matter seriously. Thank you

Respected sir /madam
Hi am chetan, i going to give complaint on conductor who miss behaviour to words to me, u should take action on them bcz should be behaviour should be properly, rising voice towords me, i can also rise voice, stupid fellow rascal, # off of his behaviour, bus nor ka-42, f-324
On date[protected]. From ordinary bus from gajendragad to ron on time 2.30pm, please make strict rules to all the conductor should accept handicap pass and don't behaviour like them own bus, it's government bus keep in mind, we also right to ask and make utilisation of government facilities, that bus was not his father's uselessfellow, for the reason not to me for others also they doing like that kindly i requesting to gadag dept please make solve such mis behaviour towards passengers
Thank you
From
Social reporter

Hi sir iam a passenger traveling in ur department bus from gulbarga to lingasugur which has the bus no ka 32 f-2330 departing from kalagi to ba isngalore so useless department i am so angry and disappointed by the way mr so called conductor (Denied giving his name) have miss conduct and miss instructed about stopping the bus in shapur taluk for about almost an hour so he can cleverly (Not have that much talent by even any ias officer's) fill all so called bangalore tickets in order to just to get profit to him so he misguided not only me many people to take the tickets to shapur so he can fill up all the seats to bangalore so waste tats y this worst department and government is not going forward wen iam a student who is preparing for civil service can experience this much of madness can't imagine the situation facing by other people's so if the problem is not solved or cleared now iam writing complaint in consumer complaint i go further to consumer court and will share these kind of service by ksrtc to media also don't take it lightly i need we need justice from the department strict action should be take to the route conductor i hope my problem will be solved or else i will see to it further

Der Sir/Madam,
I am karthik here i want to goto mysore to srirangapatna on 23/060/2019.
This bus strating point from cbs to srirangapatna (Ramaswamy circle) is also a stop to pickup or drop stand, i am waiting for 10:55 for this route bus 307 he came but didn't stoped on Ramaswamy circle, i call him and raise my hand didn't stoped so, i am 28 year old, if grand person if there on my situation or outstation person is there what should they do, like this irresponsible employee(driver/conductor) i want to dismiss that driver and conductor as per rules and regulations. I visit to main branch they not ready to give that bus no, we can't able to find out. You just go outside take one a4 ablank sheet write down on that give me they told like that not respond correctly. KSRTC management doesn't have a single sheet to write a compliment on that. We never give sheet. I[censored] write a compliment you buy it from outside, i never belive on if they take action so help me, any one doesn't face like this problem in feature so. I call to my srirangapatna friend and take that bus number, he gave that number please take some action on them as per government rules.
Vehicle no is -----KA09F5219
If i call to customer care also phone number not valid. In online also doesn't update correct phone numbers. Government services happen like this what they will do ther simple jobs.

Each and every person doesn't burden like me.

Thanking you

Regards,
Karthik k r
Mysore
[protected]