Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Sir I booked ticket Tirumala package on 8-6-2019 PNR no.J76920525 in that package. breakfast and lunch are not good and arranged in cellar of hotel bulg. is very dirty place. very very imp. in the morning arranged for both and wash up room is also very dirty. somebody used rooms not in clean bed cloths are not good. bathrooms are also not in good condition.

Sir today I. e. On 17-6-19, I was not allowed to board two ksrtc buses bearing numbers KA09 F5009 and KA21 F0217 for Ramanagara from MCTC bus station, Bangalore by the conductor and driver being ordinary buses (not non-stop). They were lying that the buses are non-stop and they were asking rs.100 extra for Ramanagara.
If this is the situation, tell me what about poor people to give bribe and travel in a government bus.
I urge you to suspend the driver and conductor of the above buses or else I will take the matter to higher authorities.

Please confirm, what are the charges applied to use washroom for 'urination'?

At all toilets, as I understand, use o[censored]rinals is free but if it is always kept closed by people managing toilets locally and evn after requests, it is never opened for use. Mentioning about Majestic bus stand, at all toilets, specifically for women, it is charged Rs 5/- only by people sitting/ guarding toilets.

I really want to know why do we need to pay for basic body needs? I can also imagine what kind of money handling is involved right in open by taking advantage of women decency.

I boarded in this sleeper bus from Hyderabad to bangalore the bus driver/conductor were so rude asked me to keep my own luggage in Avery abruptly rude manner like I’m his slave! I would like to bring it to your notice that I’ve been using ksrtc services from about 15 years it’s never happened like this! He being a driver has the duty to keep the luggage in the cabin below the bus! I’m going to take this forward if there is no action against this particular driver. He looked at me in a very disgusting and spoke to me very rudely I want to take serious action against this particular driver!
The journey details are as below!
KSRTC Bus : PNR :J77363781, Journey Date :15-Jun-2019 19:30, Trip Code :1930HYDBNG, Bus Number :f 790, Depot :BENGALURU 2, Crew MoKSRTC Bus : PNR :J77363781, Journey Date :15-Jun-2019 19:30, Trip Code :1930HYDBNG, Bus Number :f 790, Depot :BENGALURU 2, Crew Mobile No:[protected] . Happy Journey.

Hello Sir\Madam,

I had booked a ticket from Bengaluru to Sindhanoor on 8-June-2019 at 9:44 PM (Price : 802 rs).Later they clubbed my bus with another bus that leaves at 8:15 PM i.e 1 and 1/2 hours early. And the message for change in seat transfer was sent after 7 PM.I stay in whitefield and how can you expect us to reach the destination on time. I missed my bus.

They could have at least called and informed a bit earlier so that i can leave early. He called me at 8:15 that is when the bus was about to leave.When i told him that i can't reach immediately, i am in Ricmond circle and would take few minutes. He said see if you can come in next bus and dropped the call. Its not like i stay next to k.s.r.t.c bus stand so that i can be there in 5 minutes. I almost reached bus stand and can't go back either. and i didn't even get refund at least.

We book tickets in advance because we can select the time that is convenient for us and we can leave office accordingly. But if this is the case why would we even book a ticket in advance and loose our money.

Please let me what action you are going to take regarding this issue.

Sir
Im travelling from Belagavi to sankeshwar.i asked him with respectly plz stop on KLE so he got angry on me apart from the matter he is tried to ask me other questions and making foolish in public. Then I given him 500 rs the charge is 54rs then asked for remaining he told me that with angrily you have to bring tha chage.with keeping cahnges in his hand he is telling me that don't have change so I told him to write remaining at the back side of ticket so he was approved for that. Sir his behaviour is totally rude not only for me all public's are suffering this same. One more thing Maharashtra people's are traveling from our KSRTC bus because of well cleaned and good service of our government... So plz warn him as soon as possible

Dear sir we regret to inform you The KSRTC driver driving negligible we must accept the govt buses for traveling for going jobs and Colleges etc., the driver are driving not good because they're need more urgent anybody to have anything they're died thy don't care one of the lady getsdown in the bus the driver moves the bus towards the lady had accident knee wound I'm asking to the conductor the conductor response very rudely and I said them to complaint to ur head of the department and he said "go and tell anybody" like this the bus number KA 09F 5226 evening 5:46 the incident done

Hi,

This is to complain that Bus 365 -Bannerghatta national park doesn’t stop at Maharani college bus stop even though lots of seats are empty and lot of people are waiting for the same bus at the stop.

Frequency of the bus is less and when the bus comes, it goes off without stopping.

I have experienced this situation during 5-6:00 pm everyday.

The Conductor should the penalty for misbehaving with me without issuing ticket for my luggage...He was asking for extra more money for my package...when I demanded for ticket he made the vehicle to move without giving time to pick my luggage...
Are we slays to these people...we are public's
Even we have rights
I have my GST paid bill for confirmation of weight.
Give me justice..

Dear KSRTC member, The Conductor by vehicle number KA 13 F 2312 having phone number [protected] belongs to Konanoor depot, Hassan district. He didn't issued ticket to my luggage instead he took 450rs from me for 40kg package.
I want my ticket for the luggage with respect to my luggage...
I need a copy of my ticket within 3 days from 10 June 2019.,
If you didn't respond to me..I ll give a lawer notice to Mr.conductor as mentioned above.
Thank you

Sir/madam
I travelled ksrtc bus from Hubli to Bagalkot on 10th June 2019. From Hubli to Bagalkot ticket fair is 125 Rs (vidyagiri ) but I have given 220 Rs then i enquire for remaining amount 95 Rs, he replied i will give u later and written Rs 5 at the back of the ticket .when my stop comes I get down to vidyagiri asked for remaining amount he rudely misbehave with me and return the remaining amount. So I kindly request you to take necessary action for especially this conductor bcoz he is looting money from the passenger.

Thanking you
Kumar nayak

Bus driver Shekhar of bus no. KA25F3012 was driving rash and suddenly applied breaks and changed the direction of bus because of which I had to hit the divider and my car was damaged...the back side of the bus indicator was broken and there was no indicator shown while changing the direction...attached is photo of bus and driver licence copy ..request you to take strong action and cancel his driving licence..

Dear sir,

I have booked one ticket through KSRTC Online booking, but the transaction got failed one time and my money got deducted from debit card of Rs.598. Online transaction reference number is OB37554189 Date of booking is 10/06/2019. My ksrtc login id is [protected]@gmail.com. Please help me to get refund amount to my acount.

Thanks & Regards,

Raghu M
Mob : [protected]

Conductor is misbehaving and misguiding the passenger with the stops. Arguing with the passenger once they board.ask them to get down in the middle of the road after issuing the ticket.

It's from Bangalore to Hubli on Sunday 9th June 2019. The board is mentioned Nonstop in the front of bus. Conductor also misguiding it non stop only after Chitradurg it gives stop for cities. But he gave stop @ Katsandra. If we ask he started shouting on passenger.

Even he started driving the bus from Tumkuru.

He is threating

Bus no is F1027, Depot : Sirsi and Bus code was 2229BNGSRS, Rajahamsa Executive.
My seat no was 32 and seat was in worst condition as seat was not able to lean behind and it use to come back to normal position whenever we push back .
I am unable to sit or sleep ..
Worst condition
I need a refund for this reservation fees .
And KSRTC should see the seat condition before offering the seats...

I need a full refund for this reservation fees and seat .

Bus no. KA11-F0485.. Bangalore to Tirupati.. on 07 June 2019 - Friday - 8.50 PM
I have climbed this bus with the ticket to Mulbagal...conducter is saying that bus will not go to mulbagal stop and it goes on bypass..

This is very inconvenient to the passengers staying in places like mulbagal, Kolar etc...

The aforesaid bus being stage carrier, it should ideally stop at every place where ticket is being issued..

Request you to punish these staff of KSRTC

As I have been travelling to muddebihal at evening time regularly I found people are travelling by standing on the foot stare which may cause danger to them .I have also facing the bus unavailability, if available insufficient space as large no of people are travelling in this route ..I request the official to look into the matter and increase the no of buses in this route especially in the evening time

I rajesh davare traveling from bangalore to pune on date 02/06/2019 18:00 pm with my wife rajeshree davare and two childrens in ksrtc from shanti nagar bs double road bangalore with
class:airavat club class
seat no: 33, 34, 35, 36
ksrtc bus:
pnr :j77148167
trip code: 1904bngpna,
bus no: f 3594
crew mobile no:[protected]
from my wife rajeshree wallet in the traveling night time lost my two debit cards and cash of rupees[protected]*3=6000)...
I have a dought behind passengers why means again in the morning arround 10:25 am 0n 3/6/2019
i got a message from vishweshwar bank that rupees 5500 has been debitted in area mukund nagar pune with mhin-scvdl379 adn another card with bank name bank of maharashtra with mhin-scvdl379 amount 1500 debitted at 2:12 pm on 03/06/2019 with same atm center
. I have a dought theif is in bus only and belongs to near by area mukund nagar pune.. Why means 1 transaction is in the morning and another transaction is on afternoon so i have clear dought that the person stay in mukund nagar pune..
My request is to raise a complaint on ksrtc bus passenger who travelled on 2/06/2019... Who belongs to mukund nagar pune do enquire in list of passenger who travelled to pune on 02/06/2019 bangalore to pune ..For futher details you can contact me on my mobile

thanks & regards
rajesh davare
[protected]

Sir, i had booked a seat to coimbatore by pnr :j77205873. I had contacted her on the the number sent to me ([protected]) via a text message. During my boarding as no body was available at doorsteps, i entered and got seated.
Later she was calling me from from another number which was in waiting since i was on another call..
For this she started to abuse and shout on me.
Is this the way u treat ur passengers? Do the saying of ghandiji "customer is a god" really mean this? Aren't they trained how to behave wit passengers?
Kindly take some action on such employees or else the department's reputation will get spoiled because of them..

Dear sir/madam
With reference to above subject i am writing this mail to bring your kind notification that, today morning i travelled from hospet to siruguppa (Nadavi) in ksrtc bus ka34f1087. Driver and conductor has given everywhere stop in out of village for rest and both.2 times.1 times for tiffen. May be bus timing is 7clk as to dispatch from hospet to siruguppa, bus as dispatch 5m before...32km journey driver has taken 8;25am (1;25m). I asked to conductor he said ordinary bus, after that driver as drive rashly, during travel everyone afraid. Someone told they have catch other root bus. This types driving how we reach destination. Plz look into the matter. Thank you