Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Bus driver Shekhar of bus no. KA25F3012 was driving rash and suddenly applied breaks and changed the direction of bus because of which I had to hit the divider and my car was damaged...the back side of the bus indicator was broken and there was no indicator shown while changing the direction...attached is photo of bus and driver licence copy ..request you to take strong action and cancel his driving licence..

Dear sir,

I have booked one ticket through KSRTC Online booking, but the transaction got failed one time and my money got deducted from debit card of Rs.598. Online transaction reference number is OB37554189 Date of booking is 10/06/2019. My ksrtc login id is [protected]@gmail.com. Please help me to get refund amount to my acount.

Thanks & Regards,

Raghu M
Mob : [protected]

Conductor is misbehaving and misguiding the passenger with the stops. Arguing with the passenger once they board.ask them to get down in the middle of the road after issuing the ticket.

It's from Bangalore to Hubli on Sunday 9th June 2019. The board is mentioned Nonstop in the front of bus. Conductor also misguiding it non stop only after Chitradurg it gives stop for cities. But he gave stop @ Katsandra. If we ask he started shouting on passenger.

Even he started driving the bus from Tumkuru.

He is threating

Bus no is F1027, Depot : Sirsi and Bus code was 2229BNGSRS, Rajahamsa Executive.
My seat no was 32 and seat was in worst condition as seat was not able to lean behind and it use to come back to normal position whenever we push back .
I am unable to sit or sleep ..
Worst condition
I need a refund for this reservation fees .
And KSRTC should see the seat condition before offering the seats...

I need a full refund for this reservation fees and seat .

Bus no. KA11-F0485.. Bangalore to Tirupati.. on 07 June 2019 - Friday - 8.50 PM
I have climbed this bus with the ticket to Mulbagal...conducter is saying that bus will not go to mulbagal stop and it goes on bypass..

This is very inconvenient to the passengers staying in places like mulbagal, Kolar etc...

The aforesaid bus being stage carrier, it should ideally stop at every place where ticket is being issued..

Request you to punish these staff of KSRTC

As I have been travelling to muddebihal at evening time regularly I found people are travelling by standing on the foot stare which may cause danger to them .I have also facing the bus unavailability, if available insufficient space as large no of people are travelling in this route ..I request the official to look into the matter and increase the no of buses in this route especially in the evening time

I rajesh davare traveling from bangalore to pune on date 02/06/2019 18:00 pm with my wife rajeshree davare and two childrens in ksrtc from shanti nagar bs double road bangalore with
class:airavat club class
seat no: 33, 34, 35, 36
ksrtc bus:
pnr :j77148167
trip code: 1904bngpna,
bus no: f 3594
crew mobile no:[protected]
from my wife rajeshree wallet in the traveling night time lost my two debit cards and cash of rupees[protected]*3=6000)...
I have a dought behind passengers why means again in the morning arround 10:25 am 0n 3/6/2019
i got a message from vishweshwar bank that rupees 5500 has been debitted in area mukund nagar pune with mhin-scvdl379 adn another card with bank name bank of maharashtra with mhin-scvdl379 amount 1500 debitted at 2:12 pm on 03/06/2019 with same atm center
. I have a dought theif is in bus only and belongs to near by area mukund nagar pune.. Why means 1 transaction is in the morning and another transaction is on afternoon so i have clear dought that the person stay in mukund nagar pune..
My request is to raise a complaint on ksrtc bus passenger who travelled on 2/06/2019... Who belongs to mukund nagar pune do enquire in list of passenger who travelled to pune on 02/06/2019 bangalore to pune ..For futher details you can contact me on my mobile

thanks & regards
rajesh davare
[protected]

Sir, i had booked a seat to coimbatore by pnr :j77205873. I had contacted her on the the number sent to me ([protected]) via a text message. During my boarding as no body was available at doorsteps, i entered and got seated.
Later she was calling me from from another number which was in waiting since i was on another call..
For this she started to abuse and shout on me.
Is this the way u treat ur passengers? Do the saying of ghandiji "customer is a god" really mean this? Aren't they trained how to behave wit passengers?
Kindly take some action on such employees or else the department's reputation will get spoiled because of them..

Dear sir/madam
With reference to above subject i am writing this mail to bring your kind notification that, today morning i travelled from hospet to siruguppa (Nadavi) in ksrtc bus ka34f1087. Driver and conductor has given everywhere stop in out of village for rest and both.2 times.1 times for tiffen. May be bus timing is 7clk as to dispatch from hospet to siruguppa, bus as dispatch 5m before...32km journey driver has taken 8;25am (1;25m). I asked to conductor he said ordinary bus, after that driver as drive rashly, during travel everyone afraid. Someone told they have catch other root bus. This types driving how we reach destination. Plz look into the matter. Thank you

(Ka-56-f-2912) this bus driver has lost his mind please check his mental status. He would have killed us just passed by brushing elbow just to overtake a car. After this when asked him to go properly he stops at nayandahalli flyover yells back at public. Please be more responsible life is precious this happened at 11:10 pm on monday june 3 rd. This driver is not fit to drive you cant put soany people life on stack

Dear sir/madam
With reference to above subject i am writing this mail to bring your kind notification that, today morning i travelled from nargund to kerur in ksrtc bus ka33f0342, and i wanted to get down at kerur post office stop, and i told conductor that i will get at next stop, and he replied our driver won't stop at post office stop. I said request stop is there at kerur post office.
But he argued with me and one of lady co passenger and used unparliamentary words and try to manhandled with me.
As a big and reputed organization like ksrtc, this kind of behavior of your employee will damage a image of organization.

I kindly request you to take necessary action against employee and i expect personal apology from him.
I am attaching a copy of ticket and bus number for your reference.

If i didnt receive any clarification from you i will further write a letter to cm office karnataka.

Hope you will justification at your end.

Regards

Kiran h

Hi team,

I had given compliant on ksrtc on 28-april-19, i didn't get any response. I'm waiting for the response and action.

Please find below details.

Mr /mrs name :- santosh kalasagonda
Phone :- [protected]
Emailid :- [protected]@gmail.com
Bus no : 2078
Pnr no : h76267866
Ticket no :
Journey date : 04/23/2019
City :vijayapura
Complaint date :- 5/2/2019 5:46:07 pm
Catogery :- refund
Complaint about :- other
Customer complaint :- for the pnr no: h76267866 trip code:2032bjphyd passenger had travel from vijayapura to hyderabad. The departure time was 20:32, but this particular bus came to the boarding point 30 minutes late, at the time passenger asked to the crew person regarding arrival details, crew person told it will reach at 05.00 or 5.30 and again passenger told "i have to reach hyderabad airport in morning" for that crew person told "from hyderabad bus station to hyderabad airport it will take 10 minutes to reach", so i wake up at 05.30 and went to near crew persons but both the crew persons has slept and one passenger is driving the bus, if incase bus met accident who will take the responsibility for the other passengers, and then the service is reached the hyderabad at 6.30, but from hyderabad bus station to hyderabad airport passenger took to reached 40 minutes, so i missed the flight, please take strict action on the crew persons and asking for the flight ticket refund amount of $16000.

Note :given the bijapura 1 depot number [protected].

Division :- bangalore head-office
Department :- awatar department

I was travelling from ekm to mysore on[protected]. Was travelling with kid. I had 2 suitcases as luggage. First of all, when the crew message from ksrtc came tried calling the num to know the loc of the bus, but he didnt pick up. When the bus arrived, i had my relative with me to help me to keep the luggage. Then driver was so rude and started taunting for having 2 suitcases. After that, when i reached mysore, he did scold me that you should have booked a lorry to keep the luggage and threw the bags over the road, wherein i haven't asked any help from him. Have traveled by ksrtc buses since 5 years, but didn't have a bad experience like this. If he didn't want to help, it's okay, we will manage, but to ill treat the passengers is not acceptable.

This is to bring to your notice that i boarded the bus from mysore bus stand to bangalore, airvat club class at around 12.50pm the bus started at around 1.05pm from the bus stand on 30th may, but straight went to drop and took almost 20 min, when questioned the driver he said we are here to collect water bottles. It reached to nayandhalli bus stand by 4.30 pm. It would have been better to travel by sarige bus instead of volvo.

I travelled from shimoga to bangalore on 24.05.2019 by airavat bus
Leaving shimoga at 12.00. At about 3.40 pm it stopped for lunch at a place called kotenayakanahalli in front of a restaurant called sri ramanjaneya veg restaurant.
I have two points to make.
1) 3.40 is too late for lunch.
2) the restaurant and the place selected were very bad. Food was horrible
And it was self service - you have to hold your lunch plate and stand in a queue waiting for him to put rice and sambar in our plate, the owner was not polite also. I think passengers travelling on your airavat deserve a better deal.

Please instruct the driver to halt for lunch at around 2 pm and secondly let him stop in front of some decent restaurant.

Thank you,
Udayshankar nejjur, seat no.24, ref no. Ob37224476

Krstc bus driver abusing in bad language speaking rough with women and creating unnecessary problems on roads from highway till yeshwathpur he was driving rash which would lead to major accidents and stopping on flyover which is not a busstop and abusing public people who ask him please this thing should have to come to notice incident happened on yeshwathpur bridge cricle opp to metro shopping mall! Jai karnataka jai bharat

Dear sir/madam,

Dated 28 may 2019
Ka 21 f 0251
Kasaragod to mangalore
8.30 pm

The driver and conductor of the said bus misbehaved with passenger and her companion. They haven't stopped the bus on the said stop and they are not ready to accept their mistake. Instead they started arguing with us even by using some of the bad words and was about to harm us physically. But the co-passenger stopped them. They even mentioned in their statement that nobody can do anything. Even the cm cannot take any action against us.
Please take immediate action against them. Hope you will consider my complaint.

Travelling from mangalore to bangalore in ac sleeper ksrtc bus. Departure 27/may/2019...10pm

Bus number f 3033. Seat number 15

Ac duct is sealed... Unable to open it.

Even the bus conductor was unable to unwind it.

Had an experience of travelling in hot oven.

Wondering what sort of maintenance you guys do.
Please stop fooling innocent customer

Dear sir/madam,
I am a regular customer of ksrtc airavat bus service, and i travel frequently from bengaluru to kutuparamba (Kannur dist, kerala) round trip every weekend.

Yesterday, for the first time, i missed boarding the bus from kutuparamba despite being half-an-hour early to the bus stop. It looks like the driver didn't stop at the regular place due to traffic. Nevertheless, the conductor of the bus also didn't contact me on my mobile phone.

Kindly find the e-ticket details of my missed travel below:

Ksrtc bus: pnr: j76953627, journey date: 26th may 2019, 21:20
Trip code: 2031cnrbng
Bus no.: 8506
Depot: bengaluru 4
Crew mobile no.: +91-[protected]
Seat no.: 23

When i had contacted the conductor, the bus has reached irrity (25kms away from kutuparamba). I am really upset with the ksrtc service and hence, registering my grievance through this email.

I would also humbly request you to kindly refund my ticket price if possible. Also, if possible, please try to ensure that this never happens to any passenger in future.

Thanks and regards,
A upset traveller

Sir,

I am travelling from venjaramood to kottayam by ksrtc palakkad fast bus today (27/0 5/2019 at 5:45 am.) having the bus number kl 15 a -1191. The conductor in this bus is behaving very badly to all passengers. I am also a victim for this. I gave rs. 500 for rs. 116 ticket fare. I saw change in his bag, but he refused to give me the balance amount (Not to me but to many passengers)
He is asking purposefully me to collect the change from kottayam depo. Please do the needful.

Thanks