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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Updated: Nov 20, 2025

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Karnataka State Road Transport Corporation [KSRTC]

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 89

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Hi Team,

KSRTC ticket from Chennai to Bengaluru. It has been more than 10 days that the ticket booking failed and refund was not provided yet. Please do the needful and initiate the refund at the earliest. Find the details below. The customer support is not active and not refunding the amount too.

Name : Shreenithee

Journey Date : March 10, 2019

Reference No : OB35814172

Amount : 634.00

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P

Prateek Gondkar

from Pandavapura, Karnataka

Mar 21, 2019

Bus no. KA25 F3264 from Hubli to Bhatkal journey date 16th March, 2019. This driver is rash driving and overspeeding putting life in danger of passangers and other road users. Request your action immediately..

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Address: #141-1a, patelshetappa street, ward no 4, devanahalli, 562110

I taveled from devanahalli to kolar on 19 the march 10:30 am by bus bearing reg number ka40 a770 with my family members, i am new to the town so before i boarding i requested conducter to stop at snr circlle which is in regular way of bus, but driver refused to go through the way even though more than 15 passengers have to get down driver refused the stop and take different route from the church circle to the kolar ksrtc bus stop and abused the passengers and told them to take autos from bus stop we are not happy with driver altitude, please take action against this kind rude behaviour

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Hi,

I have booked the KSRTC Airavat bus on 8th March 2019 from Bangalore (Boarding point- Marathalli A2B ) to Chennai. The money was deducted from my bank account. But the ticket was not booked.

Trip Code: 2219BNGCHN
OB. Ref. No. OB35839862
Seat No. 1
Total Fare: Rs 577.00 (Five Hundred and seventy seven) only
Bank Transaction num: QSBI[protected]IGAFOBNAC4

Kindly help me to get my money for the ticket as the seat was not booked on my name but the full money of Rs. 577 is deducted from my account.

Thanks,
Benson

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Address: Mysore, Karnataka

The following person has refused to get up from the reserved seat for ladies in my journey to virajpet from mysore inspute of having seat in general category. And he also failed to get up from the seat when ladies where standing.. I am not a feminist but such persons can be harmful to the indian law as well. Kindly take action.. I warned him so many times and he behaved to me badly. Even the conductor and public in the bus had an indifferent behaviour inspite of this dirty attitude by him. The rights for women has to be preserved not done like this

+1 photos

Mar 19, 2019

Complaint marked as Resolved

not yet resolved

Mar 18, 2019

Updated by zafna hope the same does not repeat

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Address: Koppal karnataka, 583231

The conductor of ksrtc bus no KA 31F 1556 is misbehaving to me stating that you have to talk in kannada only otherwise get down from my bus as this is NAMMA KARNATAKA NAMMA RASTRA NIVU KANNADA NE MATADABEKU
He is very rude towards the people of other state how come other people know kannada .As we live in India I spoke in our Rastra basha HINDI
The date happened is 15 03 2019 time 1930hours at Kopam bus Station.

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Address: Mysore, Karnataka, 570023

Today i was waiting at rto circle in mysore. As there was lunch break and there were no buses i waited for about 2hours and all of a sudden 4buses just moved without giving stop and im still standing right here in the bus stop. This shows bad management instead they could have done batches for lunch hour and made the buses more frequent. So I'm requesting you to bring any changes to improve the system.

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Address: Kolar, Karnataka

Dear sir my name is ranjith reddy i am an manager in an company i was travelling from boikonda to mulbagal, yester day (Thursday) by the time i was seen he was driving too much rash driving bus number k a 07 f 1646 he did not blowing horn in turnings if the accident happens all the people will die for sure that much of rash driving. And he suggested me to travel in private bus he engaged with private travels bus people he encouraging passengers to go in private buses. But the conducter is honest she is trying to load the bus the driver making this black bussines, dear sir you should have to take the action against him... To save ksrtc...

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Address: Thiruvananthapuram, Kerala

Sir/mam,
Myself and two of my friends boarded a bus at kazhakootam today at around 8:05. We asked the conductor whether the bus will stop at infosys three times and he said yes. We gave rs.100 for ticket but he was asking for more and charged us rs.114, we we're confused because infosys is not so far then we saw the ticket and he has issued it to attingal.. Then we told him to give tickets to infosys, he said the bus won't go and told us to get down at some unknown road without giving our money back.
"bus no - kl 15 a 525." and also the driver asked us to get down when we were asking for our money, since we did not get down he started the bus and stopped only in next stop. We had to walk for 3 kms from there to reach the main road!

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Address: Bidar, Bidar, Karnataka, 585401

I would like to inform you that, the ksrtc bus is not running in time from bidar to bhalki. Bidar bhalki udgir bas has to move from bidar bus stand at 7.45 am towards bhalki past two weeks it is not running in time and there is not alternate bus for that time and we asked the depot person he replayed the bus is allready moved but there is no bus move from past two weeks, we are not reaching intime to office every day. Morning session all most all are employees to reach the office in time and we have to reach before 8.45am to bhalki, because we catch the godvadi bus from bhalki to reach our school in time. This bus dispatch bhalki godvadi via to humnabad 8.50am from bhalki station. So kindly request you to arrange the bus for 7.45 am

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Rajashree shree

from Bengaluru, Karnataka

Mar 15, 2019

I have tried booking a ticket from ksrtc during which transaction failed but money got deducted from my account OB REFERENCE NUMBER-OB35802329.Please help in Refund immediately.I paid using below upi id [protected]@ybl on March 2nd 2019. Please help me on how to take this forward.

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When i was traveling from shimoga to udupi on[protected] by the government bus vehicle registration number ka 17f1735,

The operator (Conductor) in the vehicle also disturbed the passengers and created their own rules and communicated the words of disrespect to the passengers.

So that you would need to take disciplinary action on the employee.

Thanks and regards,
Yours faithfully

Disturbed passenger

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It was around 9pm and i was waiting for bus to mankuzhi. Then a fast passenger bus came after a long wait. I enquired the conductor to stop whether it stops at mankuzhi,. He then replied very rudly in a bad manner... And he was teasing me badly, telling everyone that "we should stop there as a girl is asking, we are asked to obey"... I was feeling very bad..

Am attaching bus details

Kl.15 a1304 rpc530

Please take an immediate action against that conductor... Driver was such a nice man.. He agreed to stop there.. And this conductor was coming in between and teasing..

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H

Hariharanm089

Mar 14, 2019

I request to make majestic to Tumkuru bus gives a stop in dabaspete kindly please make it

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Just because i travel using student pass does not give the conductors to insult me.
I take the bus daily from ksrtc bus stand mangalore.
But today the conductor said he cannot accept my pass saying it has wrong route.
When i told i travel daily by this route and no other conductor has denied my pass
He resolved to insult me
I think if this continues in ksrtc you are just going to lose your reputation and lose your passengers.
I know complaining is a waste as before i lodged a complaint there was no response

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I travel from jain university to kengeri daily. On the day[protected] evening i took a bus from bidadi to kengeri (Ka 42 f 1724). Conductor of that bus misbehaved withe regarding his pass he further argued this route in pass has large km limit. He teased me irritated me further warned he would take my bus pass away.. I too have self respect i can't take disrespect without my mistake i don't think this should be there in ksrtc i believe u people please do something.

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Hemendra Srinivasalu

Mar 13, 2019

Dear sir please do the need fully I have missed in bus my laptop bag along with laptop and accoresers bus details mangalore to udupi date 7/3/2019

misbehaving and insulting - Comment #3375063 - Image #0

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Address: Majestic busstand, Bangalore, Karnataka, 560001

Respected sir, 12/03/19 time : 12:15 from majestic busstand... I asked bus conductor wheatger bus will go to chennapatna or not, so he said noo..in a bad manner.. Then i went and asked bus driver.. He said the bus is going through chennapatna only and he wil stop... When i enterd to bus, suddenly conductor came inside a and he told me to get down from the bus.. Nd bus is not going to chennapatna and there is no any stop.. Then driver said he don't know anything... Conductor was telling driver don't know about the route and all.. Later i asked conductor name and i clicked a pic of buss number... Then conductor came and he was telling something and all..

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K

Kavyashree Gurung

Mar 14, 2019

I Pragyan Sharma report the Loss of my mobile phone Redmi 4(golden), blue phone cover with black earphones attached while boarding on bus no. KA F13 0900 seat no 08, 09, 10 on our way from Chikmagalur to Bangalore (10pm to 3am) on 4th March 2019.I have my important data in the phone please help me to find it .

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Address: 581334

There is a bus conductor cum driver named as mohan naik in honnavar/kumta under sirsi depot in uttar kannada (Karnataka). He is taking photos of female passengers & college girls through his phone and he will edit the photos through photoshop tool. He will send those edited photos to passenger's husband or their brothers and asking money for it. There are lot of victims under his behavior. He is doing this quite long time. Please take necessary action. I just called depo manager both kumta/honnavar and informed them as well. His whatsapp no - +[protected] and he will use this no to circulate the edited photos and blackmail the female passengers. Please take the necessary action at the earliest.

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Address: Chettum kuzhi,kasaragod, Kasaragod, Kerala

Today i travelled in a ksrtc bus (Kl 15 8503) from kasragod puthiyastand to bekal stop. Conductor given ticket worth rd.56 (3 full ticket and 1 half ticket). I given 100 rs. He asked 6 rs change, i given coins of 6 rs. Then he didn't given balance amount of rs.50. I thought he will give balance when our stop will reach. We asked our balance amount when he came back our seat, but he arguing that we given only 50 rs not 100. He didn't given our balance amount and he spoken very rudely.
Please register complaint and do the needful.

Mar 11, 2019

Updated by Safna Diya Today I travelled in a ksrtc bus (KL 15 8503) from kasragod puthiyastand to bekal stop. Conductor given ticket worth Rd.56 (3 full ticket and 1 half ticket). I given 100 rs. He asked 6 rs change, I given coins of 6 rs. Then he didn't given balance amount of Rs.50. I thought he will give balance when our stop will reach. We asked our balance amount when he came back our seat, but he arguing that we given only 50 rs not 100. He didn't given our balance amount and he spoken very rudely.
Please register complaint and do the needful.

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V

vignesh kanna

Mar 12, 2019

I have booked ticket today 08/3/19, 7:30pm from Kalpetta to Kottayam, OB ref no : OB3614549 . Still I didn't received confirmation message

ticket balance not returned - Comment #3374126 - Image #0

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Dear sir,

I am mailing this from in side bus no. Ka 01 f 9158, service from bangalore to thirukkoilur. Date : 11.03.2019; time 14:00hrs ; location athippally toll gate.

This driver is driving so rash that it is putting the life of other road users and those inside the bus in danger. He is over speeding and overtaking from any direction at an uncontrollable speed. We had many near miss incidents on the way with many sudden breaking leading to tyre burning!

This is really dangerous and unacceptable. Is he not trained to drive a passenger transport vehicle? Does he not aware that this mode of driving could kill any at any moment?

Please take stringent action on this driver for the good of ksrtc and general public as he could kill anyone anytime.

Regards,

Pradeep

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Address: Hassan, Karnataka, 573201

Ksrtc bus no ka57f3597 bus conductor of volvo from mangalore to bangalore via hassan is very rude behaviour to women... My wife was suppose to travel from hassan to bangalore on 7/3/19. I had booked ladies seat of volvo bus around 4pm... 4pm bus had ac issues hence bus driver told us that he will arrange seat in next bus which was around 4.30pm but he did not respond after that... Than this above mentioned bus arrived around 4.45 pm and narrated story and asked for seat but he did not give to us though there was seat he gave to unreserved person and misbehaved with us and lastly gave the last row seat though front ladies seat was available...

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Address: 560037

All the times packaged drinking water becomes bitter in taste after opening the bottle in 2 hours.
First thing is packaged drinking water plastic bottle is of very low quality. So this brand bottle has to be stopped immediately as it is not good for health.
Bisleri brand water much much better than this.

Travel details:
Pnr: j75410592
Journey date: 05-mar-2019
Trip code: 2212mngbng
Bus number: f 219
Airavat club class, seat:15, 16

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Address: North Goa, Goa, 403001

I giridhar kamath travelling from panjim to bengaluru with pnr - j75424180 on 8/3/2019 bus no. Ka 57 f 1621. I have been travelling in this route since 6 months. I have observed mr. Prakash gowda on many occasions behaving very rudely. Today he has been very rude in talking to me. If such an attitude persists in ksrtc employees, the image of ksrtc is tarnished. I have been travelling in ksrtc for more than 30 years and i have never faced such a situation. I request you to kindly look into the matter. Regards, giridhar kamath, mob:[protected]

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