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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 91

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C
CHANDRA SAGAR
from Chennai, Tamil Nadu
Feb 25, 2019
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Address: Double Road, Bangalore, Karnataka, 560027

Ref: ksrtc journey reminder alert: pnr:j75244747, tripcode:2244hydbng, doj:24/02/2019, deptime:22:45, "org"hyderabad, "to" desn:bengaluru, boardingpt:hyderabad mgbs, class:airavat club class, seat:47, passname:d chandrasagar.

And

Ksrtc bus : pnr :j75244747, journey date :24-feb-2019 22:45, trip code :2244hydbng, bus number :f9260, depot :bengaluru 2, crew mobile no:[protected]. Happy journey.

Dear sir/madam,

With reference to the above i am travelling in airavat club class bus from hyderabad to bengaluru and allotted seat number 47 which is located last line and middle seat here
1. There is no proper push back facility.
2. There is no foot rest.
3. No a. C

Here i could not able to sit so i requested to crew to arrange the seat number 1 or 2 to atleast sit which both seats are occupied by him and sleeping, but i arrogant and irresponsible reply from him he is shouting like anything on me.

Since i am a passenger facing difficulty to sit in semi sleeper bus by paying around 1000/- (Thousand rupees) without having facilities which are guaranteed by corporation kindly imagine my situation when i requested crew to arrange other seat which is vacant.

Full night i travelled without rest and i need to attend office today how can i survive.
Please note the whether is full hot and closed bus without a. C. How i can sit inside the bus and crew is not supporting instead he is shouting on me.

Considering with above facts i requsting you to take appropriate action and do the needful.

I would be thankful for your kind consideration.

Regards,

Chandrasagar d
We hv raised this issue so many times still we are not having any sort of resolution on this.

Can you look into this or shall we escalate it?
Need to change my address there is minor mistakes done from your end.
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    Ateeq Rahman
    from Hyderabad, Telangana
    Feb 25, 2019
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    complaining about selling of unreserved seats

    Dear sir below is my reserved ticket details,

    Ksrtc bus : pnr :t75262879, journey date :24-feb-2019 23:55, trip code :1845bgkhyd, bus number :f 1142, depot :bagalkot, crew mobile no:[protected]. Happy journey.

    I have travelled from raichur to hyderabad my seat number was w23, beside me for the passenger with seat number 24 ticket collector has charged extra amount over the ticket for him.
    Outside the bus,...
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    ranjithvk123
    from Bengaluru, Karnataka
    Feb 24, 2019
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    Address: 560095

    I on board city bus from koramangala 5th block and asked ticket for koramangala 1st block which was 17 rupees. I have given the change 17 rupees but the conductor didn't accept it. I don't know kanada language so tried to get help from other passenger why he is not accepting coins. Conductor seems said that he could only accept notes. Then i gave 20 rupees and he had to give back 3 coins. I could not argue much due to language issue. Why he is behaved like that. Here's the but details. Please check on the data and the timing, you can find out the conductor who is that? This seems to be simple issue but this is taken care then big issue will not be happened.

    Timing: 3.30 pm
    Date: 24th feb 2019

    Bus no: ka 01 f4771
    Feb 24, 2019
    Updated by ranjithvk123
    I on board city bus from Koramangala 5th block and asked ticket for Koramangala 1st block which was 17 rupees. I have given the change 17 rupees but the conductor didn't accept it. I don't know kanada language so tried to get help from other passenger why he is not accepting coins. COnductor seems said that he could only accept notes. then I gave 20 rupees and he had to give back 3 coins. I could not argue much due to language issue. Why he is behaved like that. Here's the but details. Please check on the data and the timing, you can find out the conductor who is that? This seems to be simple issue but this is taken care then big issue will not be happened.

    TIming: 3.30 PM
    Date: 24th Feb 2019

    Bus No: 171 and board no KA 01 F4771
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      Pushkal Rao
      from Hukeri, Karnataka
      Feb 24, 2019
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      Date: 24.02.19
      Time: around 7am
      Bus number: ka 07 0858
      Karnataka sarige
      The incident happened when i was on the way to chamarajanagar from mysuru. There was a bus coming from the opposite side, so i slowed down the car as the road was little small. But another bus (Ka 07 0858) overtook rashly and bumped into our new car leading to damages on the back. I parked my car in the side and asked the driver to stop. However the driver didn't stop to check on us and also abused us with songs. I demand strict actions against the driver for this act and also an apology from that #.
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        R
        Ramu Patil
        from Bengaluru, Karnataka
        Feb 24, 2019
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        Address: H/ No-1284, laxminagar, Ganeshpur Hindalga, belgaum., Belgaum, Karnataka, 591108

        I travel today belgaum to kolhapur bus number ka23 f 747 morning 6.30 o clock. My son and me travelling conductor came my seat i told ticket particular one full one half, conductor repeat me how much year old your son, i say 12 years he will be running in 12 years but i told toconductor 12 year complete to full charges but he will get nothing response. Not refund or cancelled your ticket. L what will do. My contact number [protected]. Rama patil.
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          S
          Subhash Murthy DS
          from Bengaluru, Karnataka
          Feb 23, 2019
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          Address: Shivaramaiah, Dinnahalli, masthi hobali, malur taluk, kolar phNo9590038244, Kolar, Karnataka, 563139

          The complaint is about the bus running in route no 50 bangalore to masthi via sarjapura.

          Bus timings was 10.30 departure from masthi but the bus had departed at 10.13 am on 23rd february 2019. Since we could not travel as planned due to this early departure, we faced immense trouble at the age of 63 to reach bangalore today.

          Due to this, we had to pay more to other conveyances to reach b'lor and this caused us immense trouble at this age.

          Also, the bus was supposed to run in the afternoon from bangalore to masthi via sarjapura as per approved route commutation schedule. We have been regularly noticed that the bus is not running in the afternoon from quite a long period of time. Due to this we are not able to utilize the approved services from the gok ksrtc.

          We would request you to take action on this and also facilitate us with regular bus as per approved route schedule. Kindly help us to sort this issue by taking appropriate immediate action.

          Thank you.
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            A
            Anbu Srini
            from Bengaluru, Karnataka
            Feb 23, 2019
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            Address: Bangalore, Bangalore, Karnataka

            Dear respected ksrtc director,

            Ac sleeper f 2085 bus suddenly got break down at dharana gare dippo due to battery problem, passengers are changed to normal bus without refund... How we can believe this... This is full and full cheating by ksrtc, please carryout preventive maintenance ontime or stop the service.. We all got suffered today by your imperfectness and carelessness,

            Kindly arrange for refund to all... Or we will put this issue in social media and government

            More elders are got suffered.. Please take care on your service as good.

            Anbu
            [protected]
            Feb 23, 2019
            Updated by Anbu Srini
            Dear respected KSRTC director,

            AC sleeper F 2085 bus suddenly got break down at dharana gare dippo due to battery problem, passengers are changed to normal bus without refund... How we can Believe this... This is full and full cheating by KSRTC, please carryout preventive Maintenance ontime or stop the service .. We all got Suffered today by your imperfectness and carelessness,

            Kindly Arrange for Refund to all... Or we will put this issue in social media and government

            More elders are got Suffered.. Please take care on your service as good.

            Anbu
            [protected]
            Feb 23, 2019
            Updated by Anbu Srini
            Dear respected KSRTC director,

            AC sleeper F 2085 bus suddenly got break down at dharana gare dippo due to battery problem, passengers are changed to normal bus without refund... How we can Believe this... This is full and full cheating by KSRTC, please carryout preventive Maintenance ontime or stop the service .. We all got Suffered today by your imperfectness and carelessness,

            Kindly Arrange for Refund to all... Or we will put this issue in social media and government

            More elders are got Suffered.. Please take care on your service as good.

            Anbu
            [protected]
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              R
              Revansiddeshwara v
              from Bengaluru, Karnataka
              Feb 22, 2019
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              Address: Kolur, 583102

              I am, lecturer in ballari. I am new to this city. So i went to controller to ask about buses from ballari to kurogodu in city bus terminus (Newly built), dated 22/02/2019, at 8:45pm. The respective controller has responded in such way as that he knows well about the things. He degraded and insulted me in public. I can understand his frustration but that is not the way to behave with public. Its looks worst. So i request you to take action or else public will.
              If not let me appeoch for consumers court of justice. Please consider it and action taken to be known to me through mail or msg to my contact.
              Revan
              [protected]
              [protected]@gmail.com
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                S
                sachin n p
                from Chennai, Tamil Nadu
                Feb 22, 2019
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                Address: Gadag, Gadag, Karnataka, 582201

                I have travelled in ksrtc bus no
                Ka 42 f 903 on 22/02/2019 at 6.40pm
                A lady conductor spoke with me very bad manner for giving seat. I am observing since many days that this lady makes quarrel for silly reasons like for change and seats don't give respect to the passsenges. Totally unsatisfied with behaviour o[censored]r staff sorry to say this
                Kindly take necessary action on this matter

                Thanking you
                Yours truly
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                  A
                  Arjun Matail
                  from Chelakara, Kerala
                  Feb 22, 2019
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                  Resolved

                  Address: elathur p.o., 673303

                  Suffocated travel due to not functioning ac in ac volvo low floor bus from kochi to calicut. Kindly requesting for a refund for my ticket. And proper actions against the officials

                  Details of travel :kerala rtc bus : pnr :k733161, journey date :22-feb-2019 11:00, trip code :1100ekmkkd, bus number :jn 503, depot :ernakulam, crew mobile no:[protected].

                  Seat no 17
                  Name : arjun
                  Email address : [protected]@gmail.com
                  Feb 22, 2019
                  Complaint marked as Resolved 
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                    K
                    kumar242011
                    from Erode, Tamil Nadu
                    Feb 22, 2019
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                    Address: Bangalore, Karnataka

                    Namaste dear ksrtc officials
                    This is kumar, a govt gazetted employee from bangalore, i daily travel from bangalore to tumkur for work... Actually we facing problems in some busses not allowing passengers to travel.. 90 percent north karnataka buses not allowing passengers to travel in their buses.. Today also same thing happened.. Bus no ka31 f 1154 not allowed and asked me to step down from bus.. It's a serious allegation... Now my questions are
                    1) why these buses not allowing tumkur passengers..
                    2) is legally allowed to these buses to cross over tumkur and go in by-pass by not entering tumkur city...
                    3) now what we tumkur passengers has to do regarding dis issue..
                    4) i think it's department duty to ensure that all the buses running in correct route and way.
                    Thank you
                    Awaiting urs reply
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                      Santosh Muragod
                      from Bengaluru, Karnataka
                      Feb 21, 2019
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                      Address: Ksrtc depo, Belgaum, Karnataka, 591102

                      Dear team,
                      My self santosh. I am doing up and down through bailhongal and dharwad.
                      We are having low buses, passengers are heavy on daily basis, ksrtc depo is not maintaing bus timing there is no buses in night time.. Shortage of buses.
                      We already request about this issue
                      No one is take care.
                      Kindly do the 5 more extra busess.
                      Here ksrtc people not doing anything careless people

                      Pls take action and help to daily passengers.
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                        shahidmbr
                        from Delhi, Delhi
                        Feb 21, 2019
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                        Address: Davanagere, Karnataka

                        Hello ksrtc team,
                        This is shahid ali from davangere residence professionally an engineer working in hyderabad
                        I am a regular traveller from davangere to hyderabad. I have seen that many people from davangere are regular travellers to hyderabad only one ksrtc bus is operating from davangere district to hyderabad.
                        Rest of buses from shimoga district.
                        We dont have train facility to davangere district from hyderabad.

                        Private operators transporter are running like anything why governnment is not coming forward to serve the public.
                        Private buses looting with rasing price day by day and there behaviour also not good.

                        Request -
                        Please assign two or three buses from davangere to hyderabad (Rajhamsa or volvo multi axle buses)
                        Or
                        All shimoga district buses extend to davangere (So that people of davangeere local no need to go all the time to harihar for catching the bus).
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                          N-DROID mandya
                          from Bengaluru, Karnataka
                          Feb 21, 2019
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                          Address: Mandya, Karnataka, 571401

                          Hello sir/madam
                          I have to talk about today's incident in mandya at 10:20am, after waiting 2 hours bus no ka-41f-2017 came but didn't give stop, because another bus came behind but 2nd bus give stop but didn't open the door and conducter rudely say"go for another bus"and gone what is that mean he is talking like his own bus finally two buses gone, me and some elders and student waiting for another bus please take action they both have racing fever in govt bus
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                            PrabhathShetty
                            from Puducherry, Puducherry
                            Feb 20, 2019
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                            Me and my wife are regular travellers between mangalore and kundapur. Today we intended to go to kundapur from mangalore by mangalore - bhatkal volvo bus which starts from state bank at 7.15 am. We were waiting at the bus stop in front of t. M. A pai hall, m. G road. Though the bus arrived at the said stop at 7.25 am, we couldn't get into the bus because the volvo bus did not stop and directly moved ahead. We couldn't even cross the road or signal for the bus to stop since our way was blocked by other private buses. This has happened several times with us as well as other travellers around us. Though lots of seats are available in the bus, due to this problem, volvo is loosing the business and we are unable to avail the facility provided by the government. We know that ksrtc buses are run with tax payer's money and public should be allowed to utilise it properly. So the drivers and conductors should stop the buses at important bus stops in the city and allow the passengers to get into the bus. Then ksrtc can also make profit and the very purpose of these volvo buses will be fulfilled. Kindly instruct the concerned drivers and conductors so that such incidents don't repeat in future
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                              Monish R
                              from Bengaluru, Karnataka
                              Feb 20, 2019
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                              Address: Kolar, Karnataka, 563133

                              Hi sir/madam,
                              As per to the above subject am dr monish r resident of chowdadenahalli, narsapura post, kolar t & d.. Studying mbbs in mvj medical college and rh
                              I was travelling in a shuttle bus from kolar to hoskote during morning time
                              My bus boarding time was 8:00am at narsapura
                              Many students used to travel im that bus during morning time so that they can go to their respective colleges and schools...
                              But few days back ksrtc depot kolar cancelled that bus because of this many people facing problems...
                              Feb 20, 2019
                              Updated by Monish R
                              So kindly restart the bus route from kolar to hoskote during morning times at 8:00 am
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                                Sammedh Jain
                                from Tumkur, Karnataka
                                Feb 19, 2019
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                                The blue night lamps in airavatha are highly irritating & won't let the passengers sleep comfortably, these lamps are too bright & they aren't suitable as night lamps. So kindly change these lights or provide some shades for these lights so that these lights serve as night lamps & passengers can travel comfortably. these lights are the source of discomfort during a passengers journey.
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                                  Shivoham Parabramha
                                  from Bengaluru, Karnataka
                                  Feb 19, 2019
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                                  Address: Chitradurga, Karnataka, 577501

                                  Rajahamsa bus number 3803.. Chitradurga depot..

                                  My pnr j75160057
                                  Shiva kumar s r
                                  Booked for rajahamsa seat number 14, trip date 19.02.2019

                                  I called and informed the conductor about my boarding place... I. E near challakere bypass... As usual.. (In our city many will boarding here only)

                                  But even after i called them and even after i was stopping the bus... He is moved fast telling no seats... And after i came to know that they given my seat to another passenger...

                                  And shouting on me... That i am late... And that i should come to bus stand otherwise they will give seat to any person who give money..

                                  1st worst experience... With any driver for me...

                                  I was trying to explain that.. This is the place where many o[censored]s board and i also informed to conductor.. But he is not listening to my words.. And shouting unnecessarily...

                                  Anyhow finally i got my seat..

                                  Is this compliant is taken seriously?.. & is my identity kept un disclosed???
                                  I have travelled in KA57F1723, on 13th February 2019 and have faced verbal abuse and rage by the driver and have abused multiple times during the course of the journey when was asked if we could go to the loo when stopped at Ernakulam station

                                  Passenger
                                  [protected]
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                                    Pushpa Shree
                                    from Bengaluru, Karnataka
                                    Feb 18, 2019
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                                    Address: Mysore, Karnataka, 570017

                                    Hi sir/madam,

                                    Yesterday around 2 o clk we gave original dl to conductor of bus number ka 09 f 5137 from banglore to mysore. As the bus was in hurry they neither ask contact number to reach out to provide dl to nor gave contact number of their so that we can reach them. We need that original dl immediately as our vehicle got caught with police and it's still in police station. If we provide original dl we could bring back our vehicle. We tried reaching out to ksrtc sub urban and they were rude to listen our concern. Finally gave some contact number.. But it was of no use. We tried to reach all possible ksrtc bus depot in mysore to check with that mentioned bus number and we couldn't track it till now.
                                    We are still awaiting for the original dl. Hence lodging this complain. It's very disappointing that no one helped till now.

                                    Request you to help in this regard asap so that we could get our original dl and also the vehicle from the police station.

                                    If you have any concerns please reach us at [protected]. Awaiting for your response.

                                    Regards,
                                    Pushpashree
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                                      Mona Rawani
                                      from Mysore, Karnataka
                                      Feb 18, 2019
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                                      Address: Bangalore, Karnataka, 560078

                                      Good evening sir / madam,

                                      I am writing today, yesterday i. E. 16th feb 2019 i travelled from bangalore to mysore and saw many cockroaches there in the bus. Same condition of bus from mysore to bangalore. Couldn't inform conductor or driver there, so thought of bringing this to your notice so that things are solved as soon as possible. Please do pest treatment in bus and let us make buses safe for travel. As there will be may travellers, many kids who may eat food there in bus and if by chance these cockroaches fell into their food or anything may happen. Please do look into the matter soon.

                                      Thanking you.
                                      Dear Sir,

                                      I lost my new helmet which cost 1800 from the parking area. It will be great if someone can help me out with this since there is a cctv available.

                                      Thanks.
                                      Please make sure that check the pollution of the bus.
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