Claimed

Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

1.1
Updated: Nov 20, 2025
Complaints 3248
Resolved
687
Unresolved
2561
Contacts

File a complaint to Karnataka State Road Transport Corporation [KSRTC]

Having problems with Karnataka State Road Transport Corporation [KSRTC]?

File a complaint and get it resolved by Karnataka State Road Transport Corporation [KSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 95

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ram vm
from Dharwad, Karnataka
Dec 30, 2018
Report
Copy

Address: Anantapur, Andhra Pradesh, 515765

Hi,

I am traveling from pavagada to mulakanur. I told to give ticket to mulakanur. But conductor given ticket to kalyandurg with additional fare total of 54rs. Why these kind of people putting more charges on public people. I don't want to travel to kalyandurg but he punched the ticket to kalyandurg.

Please accept my query and please put fine on bus conductor

Bus no: ka42-f2167.
Ticket no:060613.
Dec 30, 2018
Updated by ram vm
Please find the attached ticket
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Parvathaneni Ravi
    from Bengaluru, Karnataka
    Dec 29, 2018
    Report
    Copy

    Address: Belgaum, Karnataka, 590010

    To day we traveling from Raichur to belgaum bus has stopped for dinner @ pariwar daba, this was very bad & no any toilets for women's, i dont know who is that cheap fellow that given contract to this type of third class daba, & very expensive also.
    Is any responsible for this or is any one to take care, pls save common man.
    bus no is
    KA-22- F-2235.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ravindra B Hegde
      from Bengaluru, Karnataka
      Dec 28, 2018
      Report
      Copy

      I have booked tickets from bangalore to [protected]@ 14.00 hrs by airavat club class @ ₹ 695/- on 28.12.2018, seat no is 28 & bus provided is normal old airavat bus & seats push back is not functioning properly. Request to refund the excess amount collected. Pnr j74245466

      This has happened second time & on 15.12.2018 12.00 noon bus. Bus booking was airavat club class ₹ travelled on normal airavat. Pnr is j73968245

      Please respond on priority
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saloni Ad
        from Mumbai, Maharashtra
        Dec 28, 2018
        Report
        Copy

        I proceeded to book the 3pm bus from kempegowda airport to mysore today (28/12/2018). During the process, my money got deducted (Rs. 800) however, i have not received the ticket. This seems to be a technical issue from ksrtc's systems. I have a reference number - ob34828912 that i received on my email id. Please suggest the way forward for claim of refund.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anwar anu
          from Bengaluru, Karnataka
          Dec 28, 2018
          Report
          Copy

          Address: Chamarajanagar, Karnataka, 571440

          Today i have booked 2 tickets for mysore to dharmastala by phonepe payment amount deducted by my account but ticket is not confirmed so please refund the amount to me, how can i get the refund amount for my account please inform the details to me, what is the procedure for refund and how to get the amount from your side? I don't have any idea for this issue
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            venky6919
            from Mau, Uttar Pradesh
            Dec 26, 2018
            Report
            Copy

            Sir,
            I boarded the bus no. Ka-36 f 1182 by online booking with pnr h74153522 from siruguppa on[protected] at 21.30.
            Driver stopped for urinals at unknown place at around 3.50 am i also got down to answer natures call to my shock the driver and conductor were not even bothered and they left the place leaving me in the mid night all alone. I was panic, tried to stop the vehicles for help but no one stopped to help. I stood on the highway risky my life screaming for help. I was not even aware at which place i was standing.
            I tried to contact the mobile no.[protected] almost for 45-60mts mobile was switched off. I tried even ksrtc control room no.[protected] but was useless.
            I came back on my own and collected my luggage from the conductor who switched on his mobile only at 7.00am

            Ksrtc has made good name but this type of negligence is not good for the ksrtc
            Hence request the authorities to take appropriate action in this regard.
            I have cancel ticket, but amount is not refund

            negligence of ksrtc bus crew while I got down for natures call - Comment #3308098 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Javed Bijalikhan
              from Bengaluru, Karnataka
              Dec 26, 2018
              Report
              Copy

              I'm traveling from nargund to gadag (Non stop) bus number: ka-42 f-1294, this is a matter of concern there is no single seat which is clean the whole bus is dirty with mud settled, lady conductor is cleaning the seats when i raised voice regarding the issue the conductor was abusive and there is no such non-stop service available in with this bus this is an open fraud with public
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                devkmc2015
                from Kollegal, Karnataka
                Dec 25, 2018
                Report
                Copy

                Address: Tumkur, Karnataka, 572102

                Respected sir/ madam

                I travel daily between tumkur and bangalore. I got in to ksrtc bangalore to tumkur flyover bus (Ka 57 881) which started at 8 am on 25/12/2018. When bus reached yeswanthpur i got a call from my hospital regarding one emergency so i had to get down and go back to hospital. So i got up and stood near bus driver cabin to get down at goreguntapalya where bus usually stops for more passengers. Suddenly conducted rushed and asked will you get down, yes i told. Then he said you should not come like this untill goreguntapalya from majestic with raised tone with out even checking my pass and asking me the details. I asked him i have an emergency and so getting down, what was his problem. He checked my pass and remained calm. Then driver started yelling at me in abusive manner in foul language, and was shouting to go and sit back. I told him to speak politely, but he became more furious and said "what will you do?? I will speak like this only", and continued his foul language. I asked his name, but he didn't tell me and scolding me that shut "your mouth and get out from bus". This is very sad and thousands of people are are travelling daily, drivers like this guy is not at all suitable for these kind of government services, they damage the harmony of relationship between passengers and ksrtc. Please take necessary action.
                Thank you.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shobhi Kolari
                  from Kollam, Kerala
                  Dec 24, 2018
                  Report
                  Copy

                  I was travelling from mangalore to kumbale around 3.40pm in bus # ka 19f 3408. Bus driving was too rash and the driver was trying to overtake almost all the vehicles and at times the bus almost hit other vehicles. They should remeber that there are aged people in the bus and keep in mind the safety of the passengers travelling in the bus. At first i thought that the driver was trying to overtake another ksrtc bus travelling in the same route. But that was not the case as i realised it when the other bus driver let the driver to go first. I hope you take this complaint seriously and take action against the driver.
                  In mejestic to kolar buses are shortage. the buss is not coming to corporation rute so its dificult for going to kolar.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Z
                    Zahur Shaik
                    from Bengaluru, Karnataka
                    Dec 23, 2018
                    Report
                    Copy

                    Dear sir,
                    I have travelled bangalore to challekere on 22nd december 2018 fare was 176 rupees and again i travelled from challekere to bangalore on 23rd december 2018 but the fare was 204rs. I was surprised why there is difference of 28rupees. Could please help me on this as both bus are same i don't understand why they are charging higher 28 rupees per ticket.

                    Thanks in advance.
                    Zahur
                    Dear sir my name is Anitha n s my complaint no is 330022, am booked two tickets from Jalahalli cross to Chitradurga, my pick up time was 12:30 pm I am waiting 12:10 pm at Jalahalli cross, but buss was not came so I issued complaint but still not cleared...so please refund me ...thank you ..yours Anitha ns

                    difference in fare - Comment #3308073 - Image #0
                    difference in fare - Comment #3308073 - Image #1
                    Conductor in bus from C S Pura to Gubbi doesnt return due change and uses filthy language.
                    This is a repetition and he should be punished.
                    He always keeps the amount and doesnt return the change.
                    Bus No 873
                    Conductor's name Badiger
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Joseph Saga
                      from Bengaluru, Karnataka
                      Dec 23, 2018
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560037

                      Sir, 23rd december 2018, bus no ka57f2472. Bus root whitefield to marathahalli. I bought daily pass rs.70. I gave 500 but the conductor returns 400 change only. He refused to give 30rs. I asked but he said that is for gst. Also he pushed me outside the bus and dropped at 2 stops after crossed. I am daily using bus transport in ka i never faced this kind of problem. Please please take strict action on the conductor. Thank you
                      My phone number [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        Yogesh Krishnan
                        from Bengaluru, Karnataka
                        Dec 23, 2018
                        Report
                        Copy

                        Address: Bangalore, Karnataka, 560078
                        Website: About timing and behaviour

                        Yesterday 22/12/08 i booked a ticket from coimbatore to bangalore. Pnr numberj74122553.
                        I booked this bus because. It will start at 9 pm reaches at 5 am

                        But i came for pickup at 9.10 pm and started at 9.55 pm. At it is still in madur (6.55 am) and as per conductor information it will reach 9am to majestic

                        I have work at 6 am that's why i booked this bus. Now who is responsible for this.

                        Conductor is fighting with all pessongers. Pathatic trip and 390 km 12 hours??.

                        Yogesh krishnan
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Atendra Kumar Tomer
                          from Belgaum, Karnataka
                          Dec 19, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110006

                          Bus ka01 f 8849 (271 r) 19 dec 18 20:13 hrs. Depot 08.

                          I was on a short visit to bangalore from delhi. Boarded the bus for a very short distance from kamagondahalli stop.

                          As i paid money to conductor, he was unwilling to give the ticket. When i insisted, he gave me wrong ticket. When
                          I questioned, he got annoyed.

                          He compelled me to get down mid way. When i demanded my balance, he again started shouting in kannada.

                          Ksrtc is a well organised institution but such type of indiscplined behavior need to be dealt with severely to maintain sanctity of ksrtc.

                          The staff' need to be taught basic attiquates and honest behavior.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Athiratm
                            from Bengaluru, Karnataka
                            Dec 19, 2018
                            Report
                            Copy

                            Dear sir,

                            I had booked ticket from bangalore to kozhikode online on 19/12/2018 for the journey on 22/12/2018.

                            My ob no is 14619939.

                            Date of booking 19/12/2018

                            Date of journey 22/12/2018

                            The transaction failed but my amount of rs 1520 was deducted from my debit card.

                            Requesting to refund the same at the earliest.
                            Kindly look in to this issue on priority

                            Thanks,
                            Athira
                            Dec 19, 2018
                            Updated by Athiratm
                            Dear Sir,

                            I had booked ticket from Bangalore to Kozhikode online on 19/12/2018 for the journey on 22/12/2018.

                            My OB no is OB34652043.

                            date of booking 19/12/2018

                            Date of journey 22/12/2018

                            The transaction failed but my amount of Rs 1502 was deducted from my debit card.

                            requesting to refund the same at the earliest.
                            Kindly look in to this issue on priority

                            Thanks,
                            Athira
                            Dec 19, 2018
                            Updated by Athiratm
                            i have mentioned OB reference number wrong in the firstdescription.
                            Correct one in the second description.
                            Transaction reference number : OB34652043
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nageshwar7
                              from Panaji, Goa
                              Dec 18, 2018
                              Report
                              Copy

                              Address: Dharwad, Karnataka, 580002

                              Hi sir this is nageshwar i works in the goa i use to often visits dharwad from 4years but now i and passangers from the dharwad facing too much problem because you are not providing stop to the jubilee circle before you were to stop but now you are not i don't know why. Same toll gate price you are going to pay in the bypass same money also you are going to pay when you passed through the toll naka by bypass by jubilee circle so pls help the passangers and from new bus stand to jubliie circle we have to pay around 60 rs we are roaming in the buses so we are not that much rich to pay
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ayama Architects
                                from Mulki, Karnataka
                                Dec 18, 2018
                                Report
                                Copy

                                Address: Shimoga, Karnataka, 577432
                                Website: m.facebook.com/story.php?story_fbid=10156127224811538&id=752501537

                                ಎಲ್ಲೆಲ್ಲಿ ನಾವು ಆಡಳಿತದ ತೂತುಗಳನ್ಧು ಮುಚ್ಚಲು ಸಾಧ್ಯವೋ ಗೊತ್ತಿಲ್ಲ.

                                ಬೆಂಗಳೂರಿನ ksrtc ಬಸ್ ನಿಲ್ದಾಣದಲ್ಲಿ ಇರುವ ಶೌಚಾಲಯದಲ್ಲಿ ನಡೆಯುವ ಹಣ ವಸೂಲಿ ಕ್ರಮವೊಂದನ್ನು ಇಂದು ಎದುರಿಸಬೇಕಾಯ್ತು.

                                ಮಹಿಳೆಯರಿಗೆ ಆರು ರೂಪಾಯಿ ಕಡ್ಡಾಯ ಅಂತ ಅಲ್ಲಿ ವಸೂಲಿ ನಡೆಯುತ್ತಿತ್ತು. ಕೊಡದಿದ್ದ ಪಕ್ಷದಲ್ಲಿ ಅನುಮತಿ ಇಲ್ಲ.

                                *
                                ಇದನ್ನು ನಾನು ಹಾಗು ಸೂರತ್ ಕಲ್ಲಿನ ಡಿಸೋಜಾ ಅವರು, ನಿಯಂತ್ರಣ ವಿಭಾಗಲ್ಲಿ ವಿಚಾರಿಸಿದ್ವಿ.

                                ಬರಲಾರದ ಮನಸ್ಸಿಂದ ಅವರು ಬಂದು ಆ ಹೆಂಗಸನ್ನು ಗದರಿಸಿದ್ರು. ಆಕೆ ಕ್ಷಮಿಸಿ ಸರ್ ಅಂತ ಅವರೆದರು ಹೇಳಿದ್ರು.

                                ನಾವು ಆ ಗುತ್ತಿಗೆದಾರರು ಯಾರು ಅಂತ ಕೇಳಿದಾಗ ಅವರನ್ನು ಕರೆಸಿದರು.

                                ಸಾವಿರಾರು ಜನ ಪ್ರತಿನಿತ್ಯ ಓಡಾಡುವ ಇಂತಹ ಸ್ದಳದಲ್ಲಿ ಈ ರೀತಿಯ ಹಣ ವಸೂಲಿಯಿಂದ ಉತ್ಪತ್ತಿಯಾಗುವ ಹಣ ಎಷ್ಟು ಅಂತ ಕೇಳಿದ್ವಿ.
                                ಈ ಹಣವನ್ನು ಅಧಿಕಾರಿಗಳಿಗೆ ಹಂಚಬೇಕಾಗಿದೆ ಅನ್ನೋ ವಿಚಾರ ತಿಳಿಯಿತು.

                                *

                                ದೂರನ್ನು ಬರೆದು ಅದನ್ನು ಎಂಡಿ. Ksrtc ಅವರಿಗೂ ಪ್ರತಿಯನ್ನು ತಲುಪಿಸುವ ನಿರ್ಧಾರ ಮಾಡಿದ್ವಿ.

                                *

                                ಶೌಚಾಲಯದ ಮುಂಭಾಗ ಹಣವನ್ನು ಕೊಡಬೇಕಾಗಿಲ್ಲ ಅನ್ನುವ ಬೋರ್ಡ್ ಅನ್ನು ಹಾಕುವ ಅಗತ್ಯ ಇರುವುದನ್ನು ದೂರಿನಲ್ಲಿ ಹೇಳಿದ್ವಿ. ವಸೂಲಿ ಕುರಿತಾಗಿ ಕಾನೂನು ಕ್ರಮಕ್ಕೆ ಒತ್ತಾಯಿಸಿದ್ವಿ.

                                *

                                ಬ್ರಂಹ್ಮಾಂಡ ಭ್ರಷ್ಟತೆಯ ಈ ಕಾಲದಲ್ಲಿ ನಾವು ಗುಬ್ಬಿಯ ಮೇಲೆ ಬ್ರಹ್ಮಾಸ್ತ್ರ ಪ್ರಯೋಗಿಸ್ತಾ ಇದ್ದಂತೆ ಭಾಸವಾಯ್ತು.

                                ಆದರೆ ಅಲ್ಲಿ ವಸೂಲಿ ಹಣ ಹುಟ್ಟುವ ಸಾಮರ್ಥ್ಯ ವು ದೊಡ್ಡಮಟ್ಟದಲ್ಲಿಯೇ ಇತ್ತು.
                                Date 17.12.2018

                                K. S. R. T. C
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ram Malgire
                                  from Mumbai, Maharashtra
                                  Dec 18, 2018
                                  Report
                                  Copy

                                  Conductor was found sleeping on arrival at bustand, passengers were sleeping on seats they were not allowing seats for others, full rush, conductor was sleeping on front long seat. He has not interfered, we requested him for seat but he didn't care, he is misbehaved with me and others. More over the bus was not in time, his arrival time is 12.30 am. But arrived after 1.10am. Due to his misbehaved i couldn't traveled to kalburgi. I missed the important meeting officials. It is for your kind information. Thanks. Vehicle no. Ka32f2423 nanded kalburgi timing 12.30 am.
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Chandana Sheshadri
                                    from Bengaluru, Karnataka
                                    Dec 17, 2018
                                    Report
                                    Copy

                                    There is no stop given for krushi college, hassan even though there is a sign for bus to stop or ask for request stop. Despite the increase in the number of students travelling from bangalore to hassan, the transport cooperation has not made effort to create a stop for us. We always pay the ticket for shantigrama and get down in krushi college, so please address this issue
                                    Bus no KA25 F3142... This bus is full of dust, felt horrible to travel. The condition of the bus is also too bad.
                                    Journey date 08/12/2018, Bangalore to Hubli
                                    Not accepting senior citizen card while boarding to Bangalore
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tanish Mutha
                                      from Bengaluru, Karnataka
                                      Dec 17, 2018
                                      Report
                                      Copy

                                      Address: 577501

                                      As a citizen of this respected country and voice of people i have issues on ksrtc. The bus dont give service to cta on sunday and but they give service to bengaluru and i am requesting you to take action on this as well the people are suffering a lot so i request karantaka govt to improve transportation facility in small town also
                                      Everyone's voice.
                                      Hi, This is Arya Sarath P, on the date of december 11th 2018, I had booked a ticket for two person from Bangalore to Calicut . Due to some unknown reason my transaction got failed but the amt Rs.1680. 00 (ON 11th december, 2018 at 15:23) got deducted from my account. My KSRTC OB numbers is OB34522469, Kindly process my refund.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vrk Brahmandam
                                        from Bengaluru, Karnataka
                                        Dec 16, 2018
                                        Report
                                        Copy

                                        Address: 560064

                                        Ksrtc not given facility to book online tickets between bengaluru and srisailam and back. When busses are operated on these routes why don't you extend facility of online booking. All other routes on andhra pradesh and telangana are available for online ticket booking. But for srisailam this facility not there. People depends on bus only as train facility not there to reach srisailam and people are ready to pay for luxury/ac/sleeper busses if ksrtc ready to provide facility. Requesting you provide online tickets booking facility to srisailam and also please provide luxury busses.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit