Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

We were in a bus travelling from hubli to hyderabad we are frequent travellers in this route and by ksrtc buses. Every time the bus stops at some remote village dhaba for dinner. The hotel is in pathetic stage with broken roofs, rats running around the food and kitchen. Any one who is councious of his health and food would not eat at this place. When asked the driver and conductor they said it is the order from his higher-ups to stop at this hotel. I request the authorities to take action on this and stop the lobby as it would affect passengers health in a very bad manner. Surprisingly none of the passengers are at this hotel apart from driver and conductor then you can imagine the poor state of the hotel.

Pnr :j74747219, on 26-01-19, number :ka57f1726, crew no:[protected]. Your staff/ crew were angry at me for not boarding chennai and didn't take our calls for close to an hour when we had to emergency board at wallajah toll.in a service industry like yours, be ashamed to have staff like vijayakumar (D/c 5941) the driver who don't help your pasengers

I am travelling from kr puram to begum mall he taken 20 and he won't give ticket. Abd he said like this is my bus what u will do.. Bus number is ka45f 0024. Today only i travelled and he is behaving like unprofessional and taliking like rowdy
I will take him against if court i[censored] are not any action. He will do loss if givement and hi is hot suitable for profession job

Dear sir/ma'am,
I am travelling from bangalore to vellore on 24/01/2019 and bus number is ka 57f 790, my depart time is 16:15, but bus reached st. Johns (My boarding place) by 15:00. And the driver was driving in very high speed, and it's very scary.

The way he drives, everybody in bus was not comfortable. And he was speaking in mobile throughout the journey.

Please take an immediate action on this, it's a kind request from a passengers.

We were travelling by AC bus from bengalore to puttaparty vide ticket no 47406322 Dt 22.1.18 pnr no. J74693596
The AC was not working properly but the passengers adjusted the situation. But after sometime the AC stopped entirely. The driver discussed the situation with his superior and under the instructions of his superior he assured us that the bus have to drive without AC and the difference amount for non AC journey in place of AC bus journey will be refunded from the ksrtc counter of puttaparty.
We have to go more than 100km with tremendous pain having insufficient air circulation for closed all around.
We have approached the kart counter at puttaparty but the person at the counter refused to refund the same as per
assurance.
So kindly take the necessary action so that I may get refund of difference amount.

I am travelling in hubli - hyderabad bus (Rajahamsa executive seater) on 22.01.2019. The bus started at exact 7.30pm from hubli. When the bus reached raichur, the driver has stopped the bus for 40 min unnecessarily. The actual destination (Hyderabad) reaching time is 6.30am and bus driver is delayed and is about to reach at 8.30am. Please inform the drivers to reach the destination on time.

Conductor behaved very badly on me when boarded at manyatha tech park.
Post boarding gave rs 100 and asked tkt till hoodie circle. Immediately said no change for ticket cost of rs 63. When i said it is rs 100, he started scrolding me rudely that he just started duty how he gets change but the way of his communication is totally disappointed me a lot. He is not stopping rude talk even requested by other passenger including driver to stop. Hence am complaining on him to take corrective action on his approach with passengers.

Ticket details are below,
Depot: 28
Dt:[protected] time:13:19:49
V-335e/37
T. No:1
Tkn no:8906
Vajra
[protected]
Ka01 9094
D[protected]
To: 2071
Veerannapalya to graphite india towards itpl
Passenger denomination=100
Cost= 63

Finally is very arrogant, rude, harsh and not at all should be in service industry especially public transportation.

Sincere request to take serious action on him and i don't want to have such bad and horrible experience to any other passenger.

Am traveling in a bus which is of too salem... There is no proper space to keep the luggages and the seat which i had sat was terrible... When the bus is moving am also moving forward not fixed the seats... As a passenger why i need to come in ksrtc... Instead i can travel in local buses which is far better than this bus... Bus number :- ka19f2956 seat number is also 38...

Dear sir / madam,

Daily i am travelling from sagara to sirsi morning time students, teachers, bank employees will travel much more than other passengers, in this time we have very old bus facility it will take near about 2hrs timing for reaching 75kms comparing to other bus they will take 1.5hrs if we asked to driver / conductor they will tell from department only we got very old bus and out dated bus so we can't go so early sir, we are facing so many problem here kindly provide new bus facility and staff.
Bus num - ka 17 f 1639

ಮಾನ್ಯರೆ

ಈ ಹಿಂದೆ ನೀಡಿದ್ದ ದೂರಿನ ಬಗ್ಗೆ ಯಾವುದೇ ರೀತಿಯ ಕ್ರಮ ಕೈಗೊಂಡಿಲ್ಲ ಏಕೆ ಎಂದು ಪ್ರಶ್ನಿಸುತ್ತವà...⇄ ಹಾಗೂ ಸರಗೂರು ನಿಲ್ದಾಣದಲ್ಲಿ ಯಾವುದೇ ರೀತಿಯ ಸುಧಾರಣೆ ಕಂಡುಬಂದಿಲ್ಲ ಬಸ್ ಗಳು ಸಮಯಕ್ಕೆ ಸರಿಯಾಗಿ ಬರುತ್ತಿಲ್ಲ ವಿದ್ಯಾರ್ಥಿಗಳು ದಿನ ನಿತ್ಯ ಶಾಲಾ ಕಾಲೇಜಿಗೆ ಹೋಗಲು ಪರದಾಡುತಿದ್ದಾರà...⇄ ಆದಷ್ಟು ಬೇಗ ಪರಿಹಾರ ನೀಡಬೇಕು ಎಂದು ಈ ಮೂಲಕ ನಾವು ವಿನಂತಿ ಮಾಡುತ್ತೆವೆ ಇಲ್ಲ ವಾದಲ್ಲಿ ನಾವು ksrtc ವಿರುದ್ಧ ಪ್ರತಿಭಟನೆ ನಡೆಸಲು ನಿರ್ಧರಿಸಲಾಗಿದ�...⇄

I was travelling from davangere to bangalore on 12th of january 2019 in airavat clubclass. On reaching bangalore i found out that my backpack along with my mobile phone (Redmi note 5pro) is missing. I tried to complain in the bus station but these people pay zero attention.. My trip code is 2344dvgbng.. Pnr no. J74473973 and seat no. Is 20 please help me find my belongings.in my backpack there were other documents too like my voter id amd my adhar card..

ಮಾನ್ಯರೆ

ನಾನು ಪದವಿಯ ವಿದ್ಯಾರ್ಥಿಗಳು ಹಾಗೂ ನಾವು ಹೆಚ್ ಡಿ ಕೋಟೆ ತಾಲ್ಲೂಕು ಕಾಲೇಜಿನ ವಿದ್ಯಾರ್ಥಿಗಳು ನಾವು ದಿನ ನಿತ್ಯ ಸರಗೂರಿನಿಂದ ಹೊಗಬೆಕು ಆದರೆ ಸರಗೂರಿನ ನಿಲ್ದಾಣದ ನಿಯಂತ್ರಣ ಅಧಿಕಾರಿ ಸಮಯಕ್ಕೆ ಸರಿಯಾಗಿ ಬಸ್ ಸೌಲಭ್ಯ ಕಲ್ಪಿಸಲು ನಿರಾಕರಿಸುತ್ತಾ�...⇄ ಹಾಗೂ ವಿದ್ಯಾರ್ಥಿಗಳ ಸಮಸ್ಯೆಗೆ ಸ್ಪಂದಿಸಿಲ್ಲ ಹಾಗೂ ವಿದ್ಯಾರ್ಥಿಗಳ ಜೊತೆ ಅಸಭ್ಯ ರೀತಿಯಲ್ಲಿ ನಡೆದು ಕೂಂಡಿದ್ದಾರೆ ಈ ಬಗ್ಗೆ ಸೂಕ್ತ ಕ್ರಮ ಕೈಗೊಳ್ಳುವಂತೆ ಆಗ್ರಹಿಸುತ್ತವà³�...⇄

Ksrtc bus : pnr :j74315652, journey date :15-jan-2019 20:30, trip code :2030kksbng, bus number :f0055, depot :b c road, crew mobile no:[protected].

Reserved for 1, 2, 3 seats purposly..
But conductor is not providing those seats and giving other seats..

Because they want to sleep in those 1, 2, 3 seats..

This is not fair and correct... Then what is the meaning of reservation???

This complaint is regarding the bus service from hosur to attibele. The conductors doesn't allow the passengers to travel from hosur to attibele they give a lame excuse of getting a tnstc bus.
I asked a conductor of bus ka 42 f 1721 but he denied (15/01/2019 12:45) which was ready to depart from hosur
They aboard passengers from attibele without a miss showing they only work for money.
They only take passengers when the bus is empty. Treating the passengers as a varied class.
Those who travel from hosur to bangalore as 1st priority and hosur to attibele as the last priority.
I kindly request the concern authority to look into the matter and make it clear that they allow people to travel from hosur to attibele

I have to photo proof which i would like to attach with it

I wanted to bring your attention to the fact that the above mentioned bus is traveling to banglore without headlights (13 jan 2019).
As a result bus is delayed by 2 hrs and more importantly safety of passengers are at huge risk.
Please resolve asap.
Kerala rtc bus : pnr :k530271, journey date :13-jan-2019 22:15, trip code :1805ekmbng, bus number :atc 87, depot :ernakulam, crew mobile no:[protected]. Happy journey.
I am surprised to see that ksrtc doesn't have a single bus to spare to ensure safe and punctual journey.

Respected sir/madam,

I booked a ticket in ksrtc. I’m a female and had to take the journey alone. The reservation details are as below.

Date of journey: 11-jan-2019 21:35.
Boarding pt : iti main gate.
Destination : tirupathi.
Trip code : 2102.
Bus number : ka 57 f 2479.
Depot : dodda ballapur.
Crew mobile no: [protected].
Class : karnataka sarige.

The bus had to reach by 21:35 to iti gate. But it did not reach as scheduled because of huge traffic. I called to the driver more than 10 times. He told the bus not yet reached the iti gate. After many times i called at 00:30 am also. He told the bus is on tin factory fly over and would reach iti gate in 10 min. I called him again at 00:40 am also. That driver/conductor told the bus already crossed iti gate and now at kr puram bus station in front of ganesha temple. That irresponsible diver did not even call me even though i called him many times before the bus leaving iti gate. Still i told i would come kr puram and requested him to wait there. I took an auto and reached kr puram. He told he would wait but left kr puram also with in 10 minutes. He did not even call me that time also even though he had my number. One of the passengers waiting for bus at kr puram told me that his friend also went by the same bus and the bus left kr puram just now. He called his friend in the bus and asked him to request the driver to wait for 10 minutes. The driver did not even consider the request. That driver told me to go and meet tc at kr puram. First of all how can i roam in a new place in search of tc at 00:50 am almost mid night it was? Still i went and searched for him but he was also not there. I was not having money in wallet that time and no atms were there. My mobile has no charging. I faced so much struggle that time because of the carelessness of that irresponsible an shameless driver/conductor that cannot be ignorable.
That driver and conductor should be punishable.
Requesting you to take immediate action on him. Awaiting reply from you.

Thanks and regards,

Tickets numbers 132031 and 132032. I along with my wife boarded the from nittur to bangalore at 15.24 hours today. This bus belongs to ksrtc, hirekerur division.

The driver was rash in driving the bus all along. He picked up a quarrel with a truck driver who was passing by around orion mall. I requested conductor to stop the bus at navrang bus stop in rajajinagar. He didn't stop. After reminding he whistled in front of rajerajeshwari choultry. The driver stopped the bus in the middle of the road.

I some how got down. While my wife was getting down, the driver moved the bus consequently, my wife fell down. Fortunately, at the back of the back wheels. Both conductor and driver responded very arrogantly knowing that my fell down from bus.

I request the concerned authorities to take appropriate action immediately.

Hurt passengers

Cma. Prasanna kumar

Hi team,

Ka 63f 0105 airavat vehicle on hosur border toll hit my vehicle and made a big scratch on left side of the vehicle. On toll when we are waiting for toll a bus overtook from left and then made a scratch. If this was caused in high-speed then it would have been a death scenerio. Driver should respect life instead of overtaking. Please take necessary action against driver

Date of incident : 13 jan 2019 at 8:20am near hosur to electronic city toll bus colour white

I didn't receive the message from bus operators regarding bus details. When i was travelling to boarding point i got a call from bus driver twice when i tried calling back his number is not reachable and i was waiting at my boarding point, and bus driver left me and took the bus. My money is wasted and all work got spoiled. I request ksrtc to refund my money back.
My pnr no. J73360483
Contact me at [protected]
Trip code : 0931bngpoc

Just i want to say one thing. See we were standing in tin factory we stopped that bus but he did not stopped that bus and suddenly we opened the door then suddenly conductor and some staff came and scrolled our colar and pushed out of bus. And bus number number is ka18-f-0815. And i'm requesting you that kindly take serious action on them. If you people's will not take action see we will put in media defentaly. And one more thing see this conductor don't have common sense. Kindly do the need full.