Kaunsa.com / Mify Solutions Complaints & Reviews

I had purchased a Samsung mobile phone model : i9070 Galaxy S advance through the website vide order id:KA/44020/7N32CX0Q in Dec'12.

The company cheated me by sending a refurbished phone even though I was charged for a new phone, also the phone has come without the specified memory card of 16GB.

The company is not replacing the phone and I want to file a consumer complaint against this portal ie.,www.kaunsa.combr...

I had order for a purchase of Micromax HD Canvas 2 A116 from Kaunsa.com, run by Mify Solutions Pvt. Ltd. I booked the product on 08.04.13 and paid full amount. The product had to reach me with 7-10 days. They did not send me the product even after 10 days. I sent several communication, but they are buying time each time, I sent them a communication. It is over 50 days and they are still telling me that the order is dispatched but not providing...

I have booked a Cell Phone Model - Micromax Canvas HD A116 on 21/04/2013 from www.Kaunsa.com vide Booking Ref. No. KA/114274/9B5P7ZC6 for Rs.14,740/- (photo attached). Their booking form was showing 06/05/2013 (Photo attached) as the delivery date but unfortunately I have not received the product till date. I have sent an email through their website for Cancellation of the Order on 11/05/2013 (photo attached) as the product was not shipped....

hi my name Sunil i had ordered to Casio EFR 501SP from Kaunsa .com i had place order on 1st May i had paid full amount through my credit card Rs 4999. they had told me by 15 day i will get the product but they didnot met timeframe ,i call up call center they told me i will get on Thursday .but product was not dispatched ... this is getting repetitively happening..week by week
please help

my email id [protected]@gmail.combr...

I ordered the mobile phone Samsung Galaxy S4 (Order ID - MOB/SAM/SAM/82738 ) on 8th May, 2013 and i was told by Customer care executive of the company that you would recieve the product within 7 days and last date to deliver the producat was 22nd May, 2013 but i haven;t recieved the product yet. Tried calling the customer care, but they are not picking up the call.

Please help.

Thanks,
Rajan
[protected]...

Dear Sir,

I ordered a Micromax Mobile on kaunsa.com. They have to delivered the product in 15 to 20 days but they simply told me product is not in stock , we will send you your product very soon. But about after 1 month they told me that, they can not deliver the product as its not in stock again. Then I ask to return my money but did not ready to return and issue me a voucher to purchase an other product. Then I ordered a...

On 13.04.2013, payment of Rs 19390.00 made through net-banking for purchase of "Samsung Galaxy Grand" mobile handset. Payment received by "kaunsa.com" [online shopping portal] same day and order number 109662 booked. It was promised that the same will be delivered to the undersigned by 28.04.13. But, they are not shipping the said handset nor giving any refunds till 25.05.13.
Their address is :
kaunsa.com;br...

Respected sir, I am Arunkumar from Puducherry, I was ordered Kaunsa.com Dated;[protected] Order No; KA/115106/C3EJ4COQ, Model; K21 Plus Duel Sim Phar, Idem code; MOB/MOB/KAR/74312, Total Amount Rs: 1299/- (One thousen two hundreden ninety nine only) through SBI Net Banking, They is promised last date of receiving is[protected] but i am not received above item to till date so please help to refund my money total amount is 1299/- through my...

I bought a pair of shoes of Puma and paid 1200 using net banking. it was supposed to be delivered after 15 days on 26th April 2013 but on 26th when i called them, they informed me that the product is not available and offered me to go for some other product. I however refused the offer and requested for refund. They promised that i'll get my refund in 15 days but to my surprise its already 25 days and no sign of refund. No one picks...

on 18th of april, i order a samsung grand phone tru kaunsa.com which is based in up,and was suggested by junglee.com.
order no is KA/112789/QVXD0QMU, and delivery date was 3rd of may.
its 22 may now and till date i haven't received my phone nor have got any response about the same from them.
i have been calling there customer care every 2nd day and they keep telling me that i will get it tomorrow, day after, and...

I have placed order with kaunsa.com on 18/04/2013 order no. ka/112276 on 18/04/2013 products name Micromax A116 (MOBILE PHONE ) but products not delivered till now(22/05/2013) the stat us showing is " deliverd " but no information of courier . i have many times call in customer care but no satifaction answer given me by customer care they gives always new dates if they can't sent our products. I have paid for the product...

I had place an order for Xolo A700 from KAUNSA.COM and made the full payment through my Standard Chartered Credit Card. I got the confirmation from the Web site on the same but there was no shipping information regarding the same. After 2-3 days I called up customer care of KAUNSA.COM (
+[protected] and CC replied that the shipping and delivery date will be confirmed soon. I wrote a mail to support team regarding the delivery...

I have booked a Samsung Galaxy Chat GT B5330 mobile phone on Kaunsa.com on 11th April'13. My order ID is kaun/107593 but still they have not delivered my product after one and a half month. Therefore on 11th May'13 after discussing with their customer care person I did all procedure for cancellation & refund on their website but still they have not refunded my money after 10 days. They are also not replying to any of my online...

I have online ordered a Nokia Lumia 720 worth Rs. 15990 on 25th April . Nokia Lumia 720 Order No. KA/116636/56U3UO4B There was no option for cash on delivery or credit card EMI. So we have to pay the full money while ordering . The delivery date was 15th May . When it was not delivered I gave them a call and they confirmed it will be delivered within 15th.Now today on 20th they are not responding to the customer care number and if we mail...

I ordered a Micromax A116 canvas model mobil on Kaunsa.com and paid Rs. 15,000/- on 03/April/2013 (order#KA/103170/VF0QB9UQ ). The order was supposed to ship by 18/April/2013. However, it was not shipped until I followed up with Kaunsa.com customer care. Apparently reply is product will be deliver with in another four days. its already more than one month over till there are giveing same reply.

I posted the complain on their...

Dear Sir,

This is to bring into your notice about a fraud done by online e-commerce company - Kaunsa.com. On 11th April Kaunsa.com was showing a Micromax canvas HD A116 mobile phone on there website as in stock with order delivery in 7-10 days. I ordered the same product on 11th April and post payment i was send a order delivery date as 26th April. On calling again and again the customer care executive either tell me that...

I have online ordered a xolo A700 Black worth rs 7324 on 21th April . we have to pay the full money while ordering . The delivery date was 07th May . When it was not delivered I gave them a call and they confirmed it will be delivered within 11th.Now today on 15th they are not responding to the customer care number and if we mail at their support website also , we are not receiving any response. For getting acknowledgement we have raised...

I have online ordered a micromax canvas 2 worth rs 14740 on 25th April . There was no option for cash on delivery or credit card EMI. So we have to pay the full money while ordering . The delivery date was 10th May . When it was not delivered I gave them a call and they confirmed it will be delivered within 11th.Now today on 13th they are not responding to the customer care number and if we mail at their support website also , we are not...

I have placed an order(mobile) from www.kaunsa.com on 5th may. Before placing order it was showing that the delivery time will be within 7-10 days. But after placing order it is showing that the delivery time will be on or before 21st May. After calling so many times finally the customer care executive picked up the phone & she confirm me that the delivery date will be on or before 23rd May & not within 21st may. Even they do not...

I place order for HTC Desire V in Kaunsa.com on 28th March,after followup for them for many times i have cancelled my order from them on may 26th,they are very bad in product delivery,whenever i call them i will recieve it in 4 to 5 days,its been 15 days that i cancelled my order but i have not received the refunded amount
My Oreder Num is :kaun/99643...