Kaunsa.com / Mify Solutions Complaints & Reviews

Dear sir,
I had purchased a phone from Kaunda.com but they never sent it to me because it was not min stock, I have been asking for my refund for months but they are not sending it to me... Please help me
Birju patel




Dear birju patel
Thank You For Placing Your Order on kaunsa.com
Your online payment has been received successfully. Your order is being processed and will be...

Dear sir,

I am awaiting for the mobile from many days.But even I didnt get any information regarding that.I paid such a big amount but they are not even in contact with me. Everytime when I call people are saying still one week.Please take a immediate action as soon as possible.my order details are given below.

My Order Number Is KA/138356/K4285PNR

My Order Summary:
Sony Xperia Go
(Item...

An online order for Nokia 720 was placed with advance payment of Rs. 16259/- dt. 10/6/13 through order no. KA/128128/FQVXJEB7, Rf no. MOB/MOB/NOK/37039. At the time of order the rate flashed was Rs. 16259/- up on satisfying the rate i put the order for the same with advance payment done. The time given for delivery was 15 days. After 15 days when delivery not received, I inquired about the status and i was informed to my shock that the vendor...

Dear Sir,
I am very afraid to inform to you, that i ordered a Samsung Mobile (Samsung Primo Duos) on Kaunsa.com on dt. 30.06.2013 and my order No. is KA/142252/5HP5R9QT I paid money by HSBC Credit Card as a advance Rs. 5008/- by PayU. And they committed to deliver my mobile on dt. 15.07.2013. Till the date 05.08.2013 one month 5 days has completed from committed date but i has not received. after all i contacted to Kaunsa.com by their...

Subject : Dispute over transaction made online by credit card on Kaunsa.com
Dear Sir,
I have made a transaction of 11th July 2013 through my sbi online bankin my transaction ref.no – Rs.1400- from (kaunsa.com)MIFY Solution PVT LTD, but there were no update from seller from 2 weeks so I called their customer care, and got to know that the they will delieverd my product after 1 week but till that they havnt deliverd my product..br...

I had placed an order for Sony Xperia L smart phone (Rs.15138) on 15 Jun 2013 from Kaunsa.com - order no. kaun/T132946/OUIQAERPG. They said the product will be delivered within 15 days from the date of order. I dint receive the mobile until 30th June. On 1st July I had contacted customer care to complain that the product was not received and they said that I need to pay an additional amount as the rate were revised without any notice. I asked...

Subject : Dispute over transaction made online by credit card on Kaunsa.com
Dear Team,
I have made a transaction of 9th July 2013 through my ICICI BANK Credit card my transaction ref.no 74766513190327358262770 – Rs.9110/- from MIFY Solution PVT LTD, but there were no update from seller from 2 weeks so I called their customer care, and got to know that the price is changed and they cannot gave me on same price, I also agreed...

i payed money of Rs 7105 for a mobile model korbaon a111, they are supposed to deliver the item in 5 days but after 20 days regurous follow up they told product is not available so purchase another we wont give the money back, again i have to order another again they say we wont deliver till 20 -8-13, , but as per order which i see is i should be delvered in four days, after making a call i surpried to hear they send only by 12-8-13, i request...

i had placed an online order www.kaunsa.com on jun 15th(order number KA/134288/RSNZ2TZ2 )
,my online payment of Rs.999 was done on same date for the product.But they didnt send the product till now ,and there is no response from them about the issue.
So guys please think before purchasing on this website....

I booked a LG LED TV on Kaunsa.com on 14th June 2013 and the product was supposed to deliver on 28th June 2013. But the product was not delivered even after delivery date. Finally I got the reply from them saying the product is out of stock and they will give me a cache voucher instead. I requested them to refund my money as I was not interested in any other products on kaunsa.com. Finally on July 4th I got a message from them saying that...

Hi,

My self Avakash Malaviya, i have ordered a mobile (Karbonn Smart A7 Star) on 21st june and order number is KA/138080/UHBCQCQ6 .
Expected delivery date was 6 th july.When I called customer care (+[protected] they told product is not available.

They send voucher code (NY7I-4ADF-1R6R-H1WZ) for that money.I purched another mobile(Karbonn A9 Plus) from kaunsa.com on 5th july order number is KA/138080/4TDRV2YZ...

Dear Sir,
I had booked a product through Kaunsa.com on 10of July 2013. and i was assured that i will get the delivery of the product on 25th july2013.
I am following with them since 15th July 2013 for getting the delivery of the product. Till today 31st July 2013 morning they were informing that the product will be delivered in 3-4 working day and suddenly today the cus. care executive informed me i will have to pay an aditional...

I purchased nokia mobile phone X202 online through website www.kaunsa.com on[protected] and my order id is KA/147095/KGIX87W9 and they promised to deliver me the product in 10-15 days . but even after 15 days , they are not giving any satisfactory answers regarding the shipping of product and now they are cutting my calls or ignoring my calls. till date , I have not received any information regarding my order delivery and I have also not...

ON 5TH JULY,THEY TOLD I WILL GET REFUND IN 10-12 DAYS.
AND ON 26TH JULY THEY TOLD THAT IT WILL DONE IN 7 DAYS.
NOW,THEY ARE TELLING THAT IT WILL DONE IN NEXT 7-10 DAYS.
WHY..??
I WANT MY REFUND IMMEDIATELY.
HELP ME.YOU CAN SEE BELOW CONVERSION FROM THEM.


From: Escalations Kaunsa.com <[protected]@kaunsa.com>
To: Tejas Patel <tejas_[protected]@yahoo.in>
Sent:...

Kaunsa Not Delivering Ordered products
I have purchased Lava Xolo Q 800 in Kaunsa.com on 10 th July 2013.
My Order Number:KA/143581 Product:Lava Xolo Q 800 Order Date:[protected]
Delivery Time:7-10 Days as in the product order page. I have not received the product even after 15 days.
I have contacted the customer care so many times regarding my order.I have mailed them so many times.
Also i have requested...

Dear Sir,

I have paid to kaunsa.com for SONY XPERIA J mobile phone Rs.11,612/- by Debit Card (Order Ref:KA/126263/RDVRC2SV ) on 1/06/2013 and got confirmation from kaunsa.com that my item will be delivered to me by 16/06/2013. I was in continuous contact with the customer care executive to track the delivery of my product on time as they were saying that they have already dispatched the product on 10th june and it will reach...

I purchased Nokia 101 from Kaunsa.com online shopping.
Order no: KA/145009/S1LGW5XE
Order Date: 08/07/2013

After waiting long time I contacted customer care regarding delivery of the order, I was given delivery date as 22/07/2013.
Even this date is passed and I have not got any communication further when I will get my ordered Item.

It is really pathetic experience buying with this site,...

I ordered a karbonn a21 in kaunsa.com on 15th july payment done thru net banking the phone has not yet been delivered and the shipping details also has not yet been sent to me.I have emailed kaunsa.com twice but no response from them.The emal received is
Thank You For Placing Your Order on kaunsa.com
Your online payment has been received successfully. Your order is being processed and will be delivered on time as specified....

My Order Number Is KA/138552/PCY8R6D9 (ORDER details attached as attachments)


I have placed an order for Micromax Q80 ref no KA/138552/PCY8R6D9 and when i placed the order it was clearly mentioned 7 to 10 days but now it says delivery date 7th July, after 7 days they send me a reply saying i have to pay 2388 extra as the vendor has entered the price wrongly and said else they will only give me a voucher and i have...

I had ordered a mobile handset via Kaunsa.com and was due to receive the mobile on 29th June, 2013. However, the seller failed to deliver as he was out of stock and inturn promise to repay my money in 10 to 15 days timeframe.

It is now more than 20 days and i still havent received my money back. Each time i am trying to speak to their representative they are giving me different different excuses. To me it is simply escaping...