[Resolved]  Kelvinator — delay service

Address:Thane, Maharashtra, 400612

Dear sir,
I register a copmplaint in[protected] for kelvinator single door complaint not cooling technician come next days he told me he come 2-3days a with parts but till now no techinician come a home my new freeze is dead, pls arrange a techincian and solve my problem.

Compaint no: [protected], mum[protected]

Sushil muknak: [protected]/[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Kelvinator customer support has been notified about the posted complaint.
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Dear PRAVESH JAISWAR,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team
I bought a Refrigerator on date 3/7/2015, during two years it has not been working two times, and called the technician two times. perhaps there is manufacturing fault in the product and i wants to change my product as soon as possible. otherwise i want to go for court case.

Thanks & Regards
Sarajudeen Ansari

Videocon Industries Customer Care's response, Aug 16, 2017
Dear Sarajudeen Ansari,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team
Dear Pravesh Jaiswar,

We request you call back us when you return back.For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team
Dear Sarajudeen Ansari,

We request you file a complaint.In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kelvinator Customer Support Team

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