Kenstar Complaints & Reviews

on26062014 g.k.eletronics visited &inspected th.e cooler. said that thecooling pad costing rs900 was to be replaced collected rs 200. .as service charges but without rendering any service at all. g k elctronics replaced the cooling pad on29062014 on payment of rs900 when water was filled&started the cooler it was leaking.till dated the bottom outlet cork was not replaced toprevent leak pray early intervention to rectify defect. .leeladhar...

I have a kenstar geyser in my house.It got repaired on June 19.I raised a consumer complaint with the help of my house owner.Complaint ID- BAN[protected].They visited my house on next day and told they will replace the geyser in one week. After a week I gave a call to them, they told it will take one more week, Today(July 3) I called them it will take 3 more days. They are giving very poor response and there is no clue when they will do this....

I have made a complaint at your service centre, Relliable service centre, Durgapur(WEst Bengal) on 23/06/2014 for my Kenstar Washing Machine which is not working. They assure me that technician will go today whenever I ring them.But that 'today; has not come yet.My washing machine is remained not working till today. What a horrible service do you have at Durgapur! I have to think a many time to buy a product of your company becuase of your...

I am inexplicably sad and in a state of anguish while writing this E-Mail to you regarding the horrible and unacceptable after sales service experience, which I encountered with your call center service through Phone No[protected] here in Chandigarh. I lodged my complaint No-CHA[protected] on[protected]. The system was quick enough to send me the details of the service engineer along with his phone No. After waiting several days I called...

I have purchased air cooler from bhartpur. my kenstar cyclone super is not working properly so I would like to you that I have complaint lodge to kenstar customer service center jaipuron 29.05.2014 com no[protected] that my air cooler model cyclone super was not working from last month. one service person also came to my home on next day lodging complaint and said that motor was not able to performed work. therefore after receiving new...

i got tired to complain ur customer service care engineers. i had purchased a cooler worth rs9000 in23/4/14 but it got failed to woking automatically after 10 days.i complaint it more than 1month but nothing solve my problem.solve my problem else i'll go to consumer forum. ph no.-[protected]...

I am extremely frustrated at the poor customer service that is offered by your service agent in Chennai. My complaint ticket is CHE[protected]. This was closed even without the problem being addressed, The service agent has come and collected the board for checking the status and indicated 2 days for a response. It has now been 2 weeks and your agent is not responding and I have no idea of the status of my complaint. This is absolutely pathetic...

have purchased a mixer grinder in dec 2012 of kenstar with a warranty of 24 months of repair or replacement. i have faced problems 5 times in last 1.3 years. there repair is bad and not ready to give replacement eithr. this brand is tottal waste of money. i want my money back plus the expenses done on the machine...

I WAS USING KENSTAR MIXER / GRINDER FOR LAST 10 YEARS. I AM REALLY SATISFIED WITH THE KENSTAR PRODUCT. IT'S TRULY WORTH THE PRICE. TILL NOW I HAVE NO COMPLAIN. BUT RECENTLY SOMETHING HAPPENING WITH ME WHICH IS DISSAPOINTING. ALMOST 40-45 DAYS BACK I HAVE GIVEN MY MIXER/GRINDER TO KENSTAR SERVICE CENTER FOR SERVIVING. BUT TILL NOW I DIDN'T GET BACK MY MIXER. AS PER THE INFORMATION FROM THE ZONAL SALES MANAGER THE SERVICE CENTER IS CLOSED....

sir i have purchased kenstar cooler from kharagpur glebhazar on 30 th june 2013 last year and fan is not working properly since last 5 months i had raised a complaint in the shop where i purchased and they visited and solved the same for a short period of time but since last month cooler is almost dead and reported the same in shop where i purchased but still got no response .

so i request u to repair my cooler on a permanent...

Dear Sir, This is damodar. We have purchased a Kenstar Air cooler. Its stopped working. It had a warranty for 1 year. this is last day of warranty date and i have tried so many times to contact kenstar customer service, but i am not getting proper reply from them....

Dear team, I have purchased a Kenstar cooler on 27th April 2014 Model slim line super and its warranty is 1 yr. Sir actually what I have seen in this cooler that the air flow is very less and due to that my office cabin is not cooling. I have complained regarding this matter to Patna the complained no PAT[protected] and also I have contact whit the dealer of Bhagalpur Shubham Enterprises Tel no.[protected], Mob-[protected], [protected]...

I would like to you that I have complaint lodge to kenstar customer service center on 11.04.2014 com no. AHM [protected] that my air cooler model 9704 was not working from last month, which was purchased in may-13 under warranty period. one service person also came to my home after six day lodging complaint and said that motor was not able to performed work. therefore after receiving new motor will able to repair this air cooler....

The Kenstar cooktop has been purchased from SHOPCLUE.COM vide order no #98559551 in Jan 14 01:27:57 AM . On receipt the item was having minor chipping/defect on plastic body. howver not so fatal . The worst thing happened was that the new cooktop never worked properly. It shows heat signal just after 2-3 minutes and switches off.
The matter was taken up with the item provider shopclue.com for replacement/repair however, the prompt...

Dear Concern, I have Kenstar Slimline air cooler which is purchased from Next Aurangabad. In last week in cooler some sparking is happened and its not working now. I am trying to reach kenstar service station via phone but i couldnt reach. You are requested to support Thanks, Santosh [protected]...

dear sir, i have lodged compliant about my geyser through call centre on 13/04/2014 vide complaint no-lud[protected]. ken star engineer has visited my home and advise me to change the rod in geyser. i gave him mandate to change the rod and he changed the rod on 15/04/2014 and my mother paid him RS 850/- rod cost and service charges RS 200 + S.T. He has not given us any receipt against the payment. When the ken star engineer changed the...

I called kenstar service center on 08-04-14 requesting for rectifying my air cooler model number CL-KCHVSF3H-FCA. I got a message on my mobile with complaint reference number BAN[protected] and assured that technician will visit within 48 hours. i called again on 9-4-2014 to confirm whether any action had been taken on my complaint, they told that plz wait for 48 hours sure technician will come. i waited and called back on[protected]...

I called your call center on 02-04-14 requesting for service of my air cooler model number KCN18V3H-CFR. I got a message almost instantly on my mobile with complaint reference number BAN[protected]. On 03-04-14 I got another message stating "Dear customer comp no. BAN[protected] serviced by Naveen -[protected], SVC Center [protected]" I was at work and was very impressed thinking the service took place the very next day. Sounds good...

Kenstar is not providing service and not getting any response on service complain. Very bad service. After called customer care never got response from technician. My kenstar coller has problem from last year 2012 and called kenstar customer care lots of time but no response and finally i dropped plan to repair last year. Again I called to customer care not same problem. Purchase from Kenstar product is waste of money. I will not suggest...

I have purchased Microwave oven model- KJ 25CSG 150-MGZ on 17th Dec, 2013.from S.R Electronics, Nagole, Hyderabad. From the day of purchase its not working. The dish was overheat on top but its not getting cooked. Complaint registered on 25th Dec, 2013.(Code- HYD [protected]). service man had come to home and checked for two hours he is inefficient for the service couldnot understood the problem finally he pressed all the buttons and said...