Kenstar Complaints & Reviews

Hi team, I registered a complain regarding some timer issues in my microwave oven (KJ20CSL3) with the customer care on 27th December 2013 which was addressed by the technician of the concerned service center on 31st December 2013. I was charged Rs. 1500 for the spare part and Rs. 350 as service charge, totalling to Rs. 1850, whereas the message that I received from the customer care quoted only Rs. 1741.58. As told by the technician,...

This is to bring to your notice that ur authorized service centers should be inspected by your companies i guess you have a brand to uphold and only then be give your authenticity after knowing the actual motive of theses service centers is it to give after sales service or only to stalk and swindle their customers. I had purchased a kent Purifier 2 years back and after my complementary service where done i got a call from one of your service...

Hi I have taken a new Geaser from vijya laksmi shop near krishna chouk Pune, but after sixth month its got damage. when i tried to complaint about this the shopkeeper totaly refused. please let me know the process of recovery. Thanks, Pankaj Mo: [protected]...

I have purchase the Kenstar microwave(Model No - Kenstar KJ23CSL4) on 5th Jan 2013, but in last 9 months this is a 2nd time Microwave have stopped working. I am not at all happy with the product and the quality of servicing, this is disgusting, I think I have wasted my money on Kenstar. This is a manufacturing defect and Kenstar should replace the product. I have also register the complaint in Feb 2013 and again on 25th Oct 2013 through...

I had purchased a Kenstar microwave from Vedoms showroom Nagpur. Currently out of warranty. Few days back The input pad was not working hence I had lodged a complaint to the service station, of Kenstar in Badkas Chowk, mahal Nagpur (ph no.[protected] on last saturday. The service engineer Mr Chandu had come to our place and took the PCB for repairing. He told me that it would cost Rs 650 and Rs 250 for repair and service charges respectively....

sir, I had dreamt for having a food processor for many years. Fortunately it was fulfilled and I preferred for Kenstar which I purchased few months before. But during the first use the blade for grating broke.I had to visit 10 to 15 times to the service center for its replacement. Now for the second time the knob for speed is cracked . This has disappointed me a lot. Kindly need your help for the replacement...

My Ken star iron is not working, When i have take it your retailer SHIPRA mall then he committed me its service will be onside in the warranty period. Now i called customer care then he raised complain and committed me engineer will be call you after one hour.Complain no. GHA[protected]. Today your engineer call me and he told me onside service not now you come to my service center with iron then we will be repair it. But my problem is when...

Hi Sir,

I bought a Kenstar Water heater on 27/11/2011 from eZone Kormangala Bangalore, this geyser is failing repeatedly and the Kenstar servicing team takes some 2 months (or even more) to service this.

First time, it failed on - around 25 June 2012 and it was repaired on 4/8/2012 (40 days)
Second time it failed on - 27//1/2012 and it was repaired on 12/12/2012
Third time it failed on - 29/1/2013...

we have purchased microwave owan on dated 30.03.2012, but in this duration still date i am successfully working only 2 months instead o[censored]nder repaired many times complain at 1st dealer he suggest me you have consult to customer care but not responding responsibly in present condition since last 3 months over owan is under repair.
ome detail as below for product...
delear.....nobal enterprises 11 tilak marg alirajpur dist alirajpur...

SIR,
I had purchesed kenstar little coolar at Rs.3900..with 1year voranty period.,but with in 8 month the blower fan of cooler not working...
i had given complent to survice provoider before 2 month of expir..of vorenty period...complaint no.THA[protected],and also i had got phone call of surviceprovider that he will coming for repairing...but not reching till date...

so pls do the needfull in this complaint case.....

Sir / Madam;
I, Mr. Inacio Pereira, a regular customer of Naaptol. I had order Induction Cooker Top on 10/06/2013 at 18:39, Kenstar-Queen K1Q16BP3-RF. Order No. 6600322. and delivered on 15/06/2013 at 17:32. it was a faulty piece that is not getting hot, I had call to Naaptol on No. [protected] spoke to Abhi which he gave me A/C Code 113260 to tell the Blue Diet on 17/06/2013 then my complaint is Register on same...

I am not concerning about money but the company and its customer service.I lodged complaint with kenstar[protected] for requiring service for my unfunctioning cooler.Service person came and replaced the battery.He said battery cost is 750 and service 250 i gave that and asked for receipt.He didnt give that and left the home same thing i informed to customer care but they said its my mistake so they cant help it.My request is if customer...

i had purchased a microwave oven (kenster)from anandamela, parcus road burdwan, on 4.6.2008. but ater that my family started to use that oven.later on after few days the microwave oven was repeatedly out of order. the service centres were very much irregelar regarding their services.for examples 13/8/08,11.8.08, 23.12.08, 9.02.09, 8.1.10,30.1.2010, 16.7.2010, 15.7.2011. as the set became repeatedly out of order, i requested anandemela. after...

Hi, This is regarding the Kenstar aircooler. The Complaint has been registered on number # [protected]. The Kenstar support so pathetic that I have logged the complaint 15 days back and i have not got a response till now.. I keep calling Kenstar support everyday. They keep me hold on line for long and never respond. I would like to escalate this to high level and take action against the Customer care agent and his supervisor Chanti babu. br...

Your after sales service is pathetic, lousy, I had raised a complaint on April 17th 2013,BAN [protected] but till date April 29th, 2013 nobody has attend to the complaint despite repeated call to your/videocon customer care. I have been regularly following up with the centre every second day. I have decided that I will never buy Kenstar product and will make sure tell every known person that your service is lousy....

Dear Sir,

We bought a Kenstar Geyser in October'12. In the month of January'13, it stopped working because it's temperature sensor failed for which we lodged a complaint which took 1 month to resolve after multiple follow ups with the site engineer who kept giving us reasons that part is not available. Now in the month of April'13, it again stopped working, we have lodged a complaint on 4 April'13 and...

I have lodged a complaint for my kenstar climatizer air cooler to their service center [protected]. I received my complaint no. HYD[protected]
through SMS on 27.03.13 and it is to be serviced by Aslam ( Mobile no. [protected] ). So far , nobody has come to attend my complaint....

Hi,
I am Ranjan,I had bought electric rice coker(MODEL NO:-KRC18W1P-RCS) on 24-feb-2013.When I cooked rice in cooker then rice burns at bottom of rice cooker.
I visited the shop from where I had bought the cooker but he told in all electric rice cooker this will happen and didn't repair .
I tried to contact kenstar service center using numbers[protected] and Local Call[protected]STD code 06542), but both numbers...

The complaint raised on 28/01/2013 ref no. SUR[protected] is still not attended on top of their area manager based at SURAT does not bother to revert back on repeated calls in order to update the status. I has been a horrible experience, please do not go in for the product ever, very poor after sales services....

my father purchased 3 litres instant geyser from amar stores bhusawal (dist Jalgaon) Maharashtra.. The geyser was bought on 23/12/2011 with two years warranty.the sl.no is[protected] and the model no is KGT 0343/P. The geyser was found not working on 30th/12/2012. The complain was lodged online but it is really sorry to say that Amar stores sent a person and gave the persons mobile No [protected].This person came but was not knowledgeable....