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Kenstar Complaints & Reviews

2.5
Last updated Jan 27, 2024
Complaints 739
Resolved
363
Unresolved
376
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Kenstar reviews & complaints page 23

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A
Arunav_Sanyal
from Mumbai, Maharashtra
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Lack of customer service

Address:Maharashtra

Sir

I have a Kenstar Microwave oven. on 27th June 2102 I lodged a customer care complaint regarding defect in one of its components. I had posted a previous complaint and it was handled by an agency called TekCare India Pvt. Ltd. I believe Kenstar outsources its complaint to this agency. My complaint numbers for this grievance is MUM[protected] and MUM[protected](they registered it as two separate complaints as we called them...
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T
tcreddy
from Kakinada, Andhra Pradesh
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micro oven and mixer juicer not yet delivered

Address:Andhra Pradesh

Respected sir,
i Tamalam pudi chinna reddy, booked a Miro oven of Kenstar company on 30th may and my product code is :EMT 1802633.
and another one is Mixer Jucer of Kenstar company on 31st mayand my product code is :EMT 1819605 these transactions are done through "EMART "
ONLINE SHOPPING . so please kindly observe above situation and take an action on EMART INDIA ....
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A
asharamthapliyal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no authentic demonstration

Address:Dehradun, Uttarakhand

Sir,
I was looking forward to the person who was being sent to my place for the microwave demonstration , after I bought the product. But after waiting for two days I was attended by some person who was not authenticated for the same. No demonstration as such was given, the person does not seem to have enough knowledge about the product and could not explain the working of the appliance....
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S
smajumder019
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST SERVICE

Address:North 24 Parganas, West Bengal

Hello,

My Name is Shankar Majumder from Kolkata,West Bengal.I purchased your product (Model No. CP0118H) on 26th May, 2012.My experience was altogether bad -

The dealer namely SUR SANGEET(Address : P-343 C.I.T Road,Scheme VIM,Phulbagan,Kolkata-700054)charged me Rs.5,400(Bill No.1935,dated 26.05.2012).Whereas the box was showing MRP.Rs.5,289 including VAT.Unfortunately it went wrong.

After that...
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A
anwar ali shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT DEDUCTED FROM ACCOUNT & NOT RESPONDING

Address:Mumbai Suburban, Maharashtra

emartindia.in Complaints & Reviews - emartindia.in Complaints & Reviews - Amount deducted & Not Responding
View all emartindia.in complaints
emartindia.in

Location: MAHARASTRA, India


ANWARALISHAH on May 29, 2012


Amount deducted & Not Responding
Hello,
I ordered a KENSTAR = INDUCTION COOKER on Emartindia.in on 28/5/2012 ,...
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B
bnr_raju
from Chennai, Tamil Nadu
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Worst Customer Service

Address:Chennai, Tamil Nadu

We bought Kenstar Food Processor 11 months back and now it is not working properly. We have logged complaint and did 5 followup calls over 7days but till date no one responded to the compliant. This is clearly utter disappointment with regard to customer service. Neither Call center nor Authorized Dealer directed by them are capable of handling the complaint. Without attending I got SMS saying that the complaint is closed & when contacted...
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S
soma chowdhury
from Mumbai, Maharashtra
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parts to be changed

Address:Bardhaman, West Bengal

my kenstar microwave oven bought in january 2005 had stopped functioning(rotating but not heating) some 15 days back. after lodging complaint through toll free number [protected] one service engineer came and found few parts(2 fuses and the magnetron) not working and have to be changed.the very next day a lady from the office of the local service centre called up to inform that my work will be done the very next morning and the service account...
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K
KAJU1610
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service in warranty period

Address:Raigad, Maharashtra

I purchase kenstar food processer thru star cj in the month of nov 2011, kenstar staff do demo on time.last weak my food processer not working properly. I complain the kenstar toll free no .the complain no is THA[protected] dated 11 may 2012. on 12 may one person (name - Inder mob no [protected]) visit my home and tell that Moter of food processer not working properly and locking part also not work . Mr inder tell i will come on 14 may and...
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S
scbhoisbp
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE

Address:Sambalpur, Odisha

My Kenstar Mixer Grinder is not working which is in warranty period. When I visited the service centre for repair at Sambalpur he refused to repair and told me to go to the place where I have purchased the product. Kindly look into the matter.
My address is C/O-Thandaram Dutta,
Near Radha Krishna Temple, Malipada,
Sambalpur, Odisha-768004.
Mob:[protected]
E-mail: subodh.[protected]@rediffmail.com...
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M
Mungamuru
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting Huge Noise in Blower

Address:Rangareddy, Andhra Pradesh

Dear Sir,

I have given complaint through SMS but without coming and checking your personal are closing the call. I have got it repaired for the same problem and at that time replaced the New Blower. The same has repeated again after one year. Normally the Air Cooler will be used for 03 to 04 months in a year, I brought your branded cooler based on a good name in the Market, but the service is not up to the mark.
br...
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R
reeteshb
from Hyderabad, Telangana
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Non responsive service center or hoax

Address:Gautam Buddha Nagar, Uttar Pradesh

There is customer care using the call center number[protected]. They are complete hoax as they would visit your house on the complaint and take a part of your appliance and then vanish. I need somebody's help to trace these people down as the customer care is now only telling me that it will take further time to address your complaint....
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G
gayathri teekay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken and noisy Air cooler

Address:Bangalore, Karnataka

I bought a Kenstar Air cooler at JP nagar Croma on 16th April. Bill number SDF 02A[protected], amount paid by my son Ketan Tilak Kumar.

Complaint: At Croma, they said they did not have the Air cooler in stock and that they would deliver the next day. We had no option of checking out that piece which we will be buying. They delivered a faulty piece of Air cooler. (It was either Croma or Kenstar people). It was making...
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K
khaz_mn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fan Not working

Address:Bangalore, Karnataka

Hi,

I had purchased new Kenstar Air Cooler from Pai International on 8th April 2012 and aftetr using over night morning my Air cooler fan stopped working, i lodge the complaint with their Customer care center on 10th April Call no :BAN[protected], but till today no one came for servicing, on daily basis i am calling customer care but no use, they will give service center number which is switched off

Please let...
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A
awasthikartik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unavailability of Service

Address:Maharashtra

My Kenstar Water Purifier is not working properly, due to the chocking of the candle of it. I want to replace this candle on my cost. But the Kenstar company unable to provide me the service( regarding replacement of this candle). This Purifire's candle is not available in open market.

I call to service center several time from 04/03/2012. But Kenstar is not able to provide me service.
My complaints No. are tha...
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P
Poduval
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Material

Address:Ahmedabad, Gujarat

My one and half year old KENSTAR air cooler stopped working and I
approached the dealer for service/repair, but the dealer told me that
they will not attend complaint and
asked me to contact customer care. First reason for avoiding branded cooler. On 11/04/12 I
made a complaint and on 13/04/12 at about 4 pm one person introduced
him as service Engineer from Kenstar and I shown him the cooler. He
tried...
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M
Mistry Kishor
from Surat, Gujarat
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not working , service not provided

Address:Navsari, Gujarat

Kishor N.Mistry
Mob. No. [protected] & [protected]
Tel.[protected]
Res.Sir.,
Sub. ; No dealer"s service.
I.purchased your small water cooler , Model No. I don"t know ?
It is not working & Your"s service is not provide in our city.
Pl.do need full.
Yours
KISHOR N. MISTRY....
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bhush_444
from Visakhapatnam, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cooler not working properly and post sale service is worst

Address:Hyderabad, Andhra Pradesh

I have bought a Kenstar air cooler (Slimiline) on 24th March 2012 from dealer Swan Soni Appliances R.P. Road Secunderabad (Receipt No. 4004). To my utter surprise I noticed at home that the cooler is not at all working properly. The wool wood pad that surrounds the cooler are not getting wet therefore we could not enjoyed the cool air as proclaimed by the company. Moreover oil is spilling from the cooler.

After trying very...
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P
PrashanthKP
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper Response, Worst Service

Address:Bangalore, Karnataka

I'm writing this feedback.review with great pain to share that your Kenstar service is pathetic. I have a Water geyser which is still under warranty, my family is facing a problem of electrical grounding & water is not getting hot because of the product. There are 6-7 complaints registered against the same those are as follows

Not even a single person bothered to answer or to respond these complaints. I wonder how...
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S
satip
from Angamali, Kerala
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stopped abruptly with loud noise

Address:Ernakulam, Kerala

The complaint no 2637 dated 03 mar has been registered with NEWSTAR SERVICES authorized service center, and the mechanic evaluated the defect next day with assurance that he will complete the repairs in a day or two latest by08 mar .However since then repeated phone call there has neither been any response /feedback and the washing machine remains unserviceable. The staff of the repair center now says that it will take another one week to...
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K
krprashant
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint closed 2 times without attending

Address:North Delhi, Delhi

On date 27.03.2011, I had bought a Kenstar product, mixer grinder from Garg Electricals, Pkt. D14/ 207, Sec- Rohini, Delhi-110085. The product details are as below:

Kenstar Senator ( MG-0120)
S.No.[protected]

On 15.02.2012, I registered my complaint on [protected] for replacement of Chutney Jar (stainless steel 400 ml) vide complaint no DEL[protected]. To my surprise, this complaint was closed without...
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