Kenstar Complaints & Reviews

I have purchased a Videocon Kenstar Geyser (KENSTAR HOT SPRING 25L GE) on 11/08/2012 from METRO Survey No. 26/3, A- block, Ward No. 9, Subramanyanagar, Bangalore 560055.
On January 5th 2013 I had registered a complaint to KENSTAR CUSTOMER CARE ([protected]) regarding WATER LEAKAGE FROM MY GEYSER. Complaint No: BAN[protected]. After that one fellow came and opened the tank and its accessories and informed me that the main tank is leaking,...

sir,

I am mahesh pol i have purchased a Ken star water heating geyser of 6 liters on 15/1/2013 its just worked for 2 days and now it is not working so i have called to service centre of realted company i have made a complain about my product the first complain no is HYD[protected] 15 days complited they unable to solve my problem till now and another complain no is Hyd[protected] is complain i made on 30 jan 2013.
br...

The worst service I have ever got. I lodged a complaint on 11/01/2012 and after 7 days also I didn't get the service. When I called the call centre [protected], a Team Lead Mr. Rajesh said that they are no more supporting Kenstar product are they are from videocon. I have not yet received any service yet. I regret on my decission to buy a kenstar product.

Complaint Number: BAN[protected]...

I bought a Water heater on Nov 12, 2012. On Nov 30, 2012 it stopped working. I have registered a complaint on Dec 1 (complaint number is PUN[protected]) and the problem is not yet fixed. I would like to ask for a replacement since its been not even a month after I purchased when the thing stopped working. I have the warranty card with me. Please look into this at the earliest.

Mr Nabajit Das; Phone [protected]...

Hello,

Our food processor was purchased on 1/6/12. We opened it now on 23/11/12 but it is not starting at all, the motor itself is not working. I am trying to call since 24/11/12 on the local Ahmadabad numbers ie [protected] & [protected] but I m only been welcomed by the IVR but after that the bell keeps ringing on the reception desk but no one receives the call.

Need your help.

Regardsbr...

I purchased a kenstar mixer grinder which is warranty period. last time i logged a complain regarding motor of mixer the service man brought a motor which was not a box packing of kenstar and now after a month again the mixer grinder is not working. so now we need a replacement. we have already log a complain to customer care and the service man came on 22nd november and told that they will change the motor. but the company dont give any...

Dear Sir,

I purchased a Kenstar KJ25CSL4 Convection Microwave Oven-Silver through online from next.co.in vide their order no.[protected] dtd. 05/11/2012 ( 5th November 2012). Delivery terms as given by them on net was 5 to seven days but they have not shipped the material so far. I tried to contact them several times through phone but they did not responded on phone no. [protected]. After several efforts to approach them through...

we did not demonstration of how to use
how to cook
so we can't use properly
i want...

Dear viewer I m using a product of videocon Kenstar Geyser,
for thee last 10 day my Geyser is not working I have already complaint regarding theis matter, a company engineer came and checked my Geyser according to him its working properly and he closed thee complaint.
But it is not still in working when I again complain to customer care on 30the oct he says my problem has been closed and theey cant open or register my comlaint...

DEAR SIR/MADAM,
I have a request i[censored] can help me i will be thankful to you.I am having a kenstar food processor which i have bought a year ago.
It has worked once and its motor failed.After which i lodged a complaint to kenstar service center sagar after 2 months they received my complaint an after than they provide me the product after 4 months which was in broken condition.I started it and again...

I had Purchased a Grinder cum food processor and the Product Name & Model No.:(KENSTAR) MF0808 KARISHMA, Serial No.[protected] this product is out of order/ not working last 15 days. I had contacted M/s. P.K. Trading (Authorized Service Centre) Tel no.[protected], they told me it will take 15 to 20 days to repair your Grinder, You contact our service centre tel no.[protected], accordingly I contact them and the told me come...

Hi,

I hv purchased a kenstar water geyser of 25 lt from singla electrical, sarai, faridabad on 23/10/2011. Now, I think that was my biggest mistake because it make my life hell. There product is useless, within a year i hv to repaire it 4 times. And everytime their engineer says it will work fine now but after some time it starts giving the same problem. Now, I refused the engineer to repaire this product and ask him to replace...

Sir, I had purchased one kenstar fully automatic washing machine since 12 years back. The machine gave us a satisfactory service since long. When I was at cuttack one person named Mr. Chitta came for repair my washing machine as and when required. One day he told that the service center of kenstar has abolished from Odisha. I remain for maintenance of kenstar on payment basis, but he cheated us a lot. last one month the machine has gone out...

REQUEST U TO FORWARD THIS COMPLAINT TO KENSTAR HEAD OFFICE

Dear Sir,
My name is ANIL AGARWAL from Risia Bazaar, District- Bahraich……
I have registered a complaint on[protected] about my kenstar 2 sets cooler which is out of warranty in which cooler clamp is broken( I HAVE READY TO PAY AS IT IS OUT OF WARRANTY SO U THINK THAT WHEN I HAVE PAYING THEN NO ONE IS COMING THEN WHAT THEY WILL COME IN...

my micowave oven model no.OM 31 DCF, is not working, heating starts and immediately it stops and fuse is demaged. so please if possible give circuit, beause there is problem in wiring.,
i m residing at 17- Ashwamegh bungloses part -2, satellite, my contact no. is m- [protected], you can send me circuit by mail too.
my email address is [protected]@gmail.com. please treat this urgent and send the circuit as early as possible and...

I have purchased kenstar microwave oven from sagar crockry store dt 26 june 2012, faizabad (up). Ihave logged first complaint on 11july 2012 ( complaint no luc [protected]) but after one month when I talk to customer care he replied your complaint is settled after that he again issue a fresh complaint no luc [protected] dt 11 august 2012 but still my complaint not resloved
please do help
thanking you sir
sp tiwari
[protected]br...

Dear Customer,




We acknowledge your mail and really appreciate your effort for sharing your concerns with us through our web services.




Further to Your Concern we have forwarded the Issue to the Concerned Branch.

And Assure You That an immediate Step would be taken in this Regard.




Our Branch Service Engineer Would...

Dear Whomsoever it may concern,

This is a complaint regarding the trouble, Theft and misbehaviour caused by a very rude shopkeeper.
- I bought Cooler of brand KENSTAR AIR COOLER 9924 with Model Code: COOLER9924 worth 5,500 Rs./- on 03/June/ 2012, From KOHINOOR ELECTRONICS, Maitri- Ramakeshav CO-OP Housing Soceity, Subhash Road, Vishnu Nagar, Dombivali (West), Tel:[protected], Fax[protected], Mobile - [protected]....

I have purchased a Kenstar washing machine (model - LF-690 Dlx) from Jamal Electricals, Palakkad on[protected]. Serial number of machine is K7H0000469. Machine got complaint from March 2011. We called Kenstar's authorised service technician and found that the IC is malfunctioning. He suggested for panel replacement. But panel for this model is not available in the market since Kenstar stopped the production of this model. Usually, a...

I Ranajit Ray Chaudhuri logged a complain (KOL[protected]) on 4th July 2012 to repair my Kenstar Microwave. Service Engineer Soumen Banerjee ([protected]) from Serampore Service Center took off the PCB without any written document confirming to replace that with a new one. The appliance is out-of-order and nobody from Kenstar Service center is ready to listen this complain.
This is a clear case of cheating by Kenstar. Please advice...