Kenstar Complaints & Reviews

I bought videocon kenstar food processor (model name: karishma) 2y back from home town mall, punjagutta hyderabad. It was working fine however I just used the mixer. All of sudden in march it stopped working.
The product is under warranty which is 5y.
I tried my best by reading manual to wake this dead product, however no luck. Then I called up service center fellow and raised a complain no "hyd[protected]" on 25th...

Hi Team,

I Purchased Kenstar Microwave on date 18/11/2010, Model number: KF20CBGT-MGA, Serial number:[protected]. I used the same few time, now it is not working I registered many times complaints on customer care number ([protected]), my last complaint number is GHA[protected].

Purchasing details:

Khanna Trading Co.
112, Railway Road, Bazaria,
Ghaziabad, Ph. 2850365; [protected]br...

To.
The manager



I purchased kenstar cooler model no CD2008 on 08/05/2011 From Birla distributor ,ETah My complaint no is AGR07062011 which i complaint on 07/06/2011 on call center ([protected]) due to non working of Fan .On 08/06/2011 a service engineer Called Amit (phone no [protected])visited and reported that capcitor of fan is not working ,it has to be replaced.After that he nither visited nor attented...

I have purchased one kenstar AIR COOLER,
AIR-COOLER's NET fitting is not proper so, I complain in kenstar toll free no.
they registared my complain. but nobody come my home to solve AIR-COOLER problem. i face this problem last 12 days.After 12 days they can't solve my complain.

this company is bogus & third class...

Dear sir,

My name is : Pankaj Suresh Jadhav

contact no :- [protected] ,[protected]/72/73 ext :- 738

I bought this kenstar cooler at around end of march this year.
but the day i bought it it is frequently giving me a lot of trouble in this two months it has hardly worked for 5 days. kenstar india pvt ltd service person comes and does his servicing, after servicing it works for 2-3 days...

I am using Kenstar Double Cool since last one year. I would like to state that the product quality is sub standard. Already I had 2 servicing and the swinging motor is out of order now. My query is why do you use iron arms and supports inside the air coolers. Air coolers deal with water, as a result within one year my cooler have started to rust pathetically and even the motor is catching rust. I don't think that it is a good idea to...

I have purchased Kenstar Vibrant cooler from Snehanjali, Kalyan on[protected]. After two days, Kenstar cooler not working. I have lodged complaint at their customer care on 22-04-11 and replied me that their technican will visting within 24 hours. After so many phone calls to customer care and visit to Snehajali, no body bother to take care of consumer complaint.

I had once again lodged complaint for problem vide complaint...

I had purchased a KENSTAR KARISHMA MULTI PROCESSOR *Sl No[protected] model MF0204 PRODUCT Sr No.V8C 098787* on 30-09-08 which have only very limited usage as we only Two in our house and both were employed .The machine found not working on May 2011 ie; after only two and a half years. The service center at Thrissur, Kerala says that the armature of the motor is faulty and to be replaced and costs around Rs1500/-.It is not justified,...

Dear Sir/Madam,

The following purchase has been made by us from the NEXT showroom in GUNTUR.

Product: Kenstar cooler

Product Code No: [protected]

Product Description: ACO-KEN-45 LT-CL-CW-0121

Invoice Date: 28.04.2011

Invoice Number: 32957

Showroom Name: NEXT RETAIL SHOP

From the day 1, the delivered kenstar cooler...

R/Sir,
I had purchased Kenstar Microwave of 29 Litre from M/s Manoranjan Electronics, Near Ghodewala Chouraha, KOTA. At the time of selling the items, the shopkeeper is promising for prompt after sales service. But since I had purchased the items from him, whenever the items get faulty, We had to wait for months to get the Appliances Rectified.
Sir, I had informed the shopkeeper many times, but since last 5 months, my Microwave...

respected sir / mam
it is intimated to u i have buy a KENSTAR
electronic water heater HOT SPRING 25 liter from the Kamlesh Trading
CO. Gurdaspur Punjab Code -143521 , on dated 13th jan - 2011, after
use of two & half month it began to leakage fromthe bottom of it , i
was lodged a complaint under complaint no JAL[protected]at ur customer
care center [protected]...

I bought a Kenstar Convection MWO Ltrs KE CBGJ from M/s Viveks , Adyar , Chennai on 15.08.2009 , but its switch panel started malfunctioning within one month itself and once resulting in melting of the microwave safe vessel . After registering a complaint it was serviced two times and was finally replaced after a continuous follow up with a new instrument on 20.05.2010 from M/s TEKCARE INDIA PVT.LTD. ) as the malfunctioning persisted...

I am having a Microwave oven in non working condition since 10 days. I have registered for service with local service provider, GK Electronics, Vadapalani, chennai -26 Ph[protected] , authorised by Kenstar on 20-04-11 . Despite my reminder on two occasions, no service personnel turned up till this moment and the defect still remain not fixed.I find that similar complaints posted in this site on poor service after sale service by kenstar and...

Sir,

My kenstar toumble top washing machin is not working. As per service man the water input valve is not available in the market. It is not rectified and lying idle. So please help me to get that part and if possible send in in the address given bellow...

Mr Arup Kumar Sarma
Behag-21
NRL- Township
PO-Kanaighat
Numaligarh
Dist- Golaghat(Assam)
Pin-785621
br...

1) Demo is pending since 08.04.2011.
2) Phoned to toll free No. [protected] many times to send service engineer but service engineer did not come so far.
3) Food Processor shuts down after running one minute & burning smell is felt. Again the machine starts after 10 minutes cooling.

Due to above, I have not been able to use the machine in full swing. On the contrary I suffered a lot with mental tension.br...

I hd purtchased a microwave(challan number-BB/CM/04380/10-11) from Great Eastern (branch ofc-66 amir ali avenue).......AS ON 8/3/2011....it's a matter of concern that my commodity ,which i received on 10/03/11.......was found to be defective ,while giving a demo by the the person concerned of the following company....................folling the the defect ..........the company gave a disclaimer of change subject to koljkata jurisdiction...however...

Dear Sir,

I had submitted a complaint to kenstar for my Microwave not working almost a 45 days back. The complaint number given then is as follows:-

Complaint Number - BAN [protected]
Since then, it took 2 weeks for their representative to respond and make a visit to my home for checking the appliance. We were then told that they will need to take the machine for repair and that person would come back in...

I HAVE PURCHASED KENSTAR FOOD PROCESSOR ON 02.08.2010 FROM VEERANI ELECTRONICS, ABIDS, HYDERABAD. FROM THE DAY I HAVE PURCHASED I AM FACING PROBLEM WITH THE MACHINE. I HAVE COMPLAINED SEVERAL TIMES TO CUSTOMER CARE PEOPLE BUT NEVER RECTIFIED. THE TECHNICIAN SAID THE MOTOR SHOULD BE REPLACED AND EVEN THOUGH IT IS UNDER WARRANTY I TOOK THE MACHINE TO SERVICE CENTRE AT KING KOTI ON 13.04.2011 AND THEY SAID MOTOR IS CHANGED THERE WILL NOT BE...

Hi

I have purchased a kenstar food processor from Croma Centre at Vashi 15 months back which is within the warranty period. I had made a complaint regarding the motor failure of the processor 1 month back after that I have been given three complaint number (mentioned below) when ever I called at the customer centre they give the service provider name and number .After 15 days a technician visited and told that motor will required...

I had purchased a KENSTAR 23 lt Convection Microwave on 08/03/11 from Great Eastern, 66 Syed Amir Ali Ave, Kolkata.
On opening the pack,it was discovered that the product is not in proper shape. The matter was immediately reported to Great Eastern and they committed a replacement.
But since then repeated phone calls have been made by me but they have failed to replace. Now they suggest that I settle for Videocon product.br...