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Kerala Water Authority Complaints & Reviews

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Updated: May 26, 2026
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Kerala Water Authority reviews & complaints page 2

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G
govind.s899
from Trivandrum, Kerala
Feb 5, 2023
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Address: Prem nivas pettah thiruvanthapuram

Moonamanckal road pettah thiruvanthapuram good conditioned new flexible payment road was demolished for pipe line laying and made it unconditioned and difficult for travelling. I don't know why govt revenue is wasting like this, and now the road is in a stage to be retarred and the authorities are not taking any action, and after pipe laying now we are facing difficulty in water supply than before.
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    T
    ThomasLester
    from Kochi, Kerala
    Jan 13, 2023
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    No water supply for las couple of weeks in our area

    Area details
    NKS road - North end
    Vaduthala
    Kochi
    Kerela

    we are depending on private water suppliers and having huge financial burden.

    Kindly do the needful
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      S
      Soorya Subramanian
      Dec 7, 2022
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      The Biller came to take reading opens our tap and leave it open, and left. We lost lots of water due to this behavior. The reading as per bill is 2013 and reading at the time we arrive at home is 2044(difference 31 kl). The water was continued to be wasted till we arrives at home. We got less in our bill this time is because we depend on bore-well for washing purposes a lot last months. Kindly takes necessary action, not to repeat this and adjust our bill next time by the difference in kl. Kindly Find the Details below:
      Consumer Id: [protected]
      Land Mark: waterland road, near jayalakshmi theater
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        S
        Siva Parthipan
        from Kangayam, Tamil Nadu
        Oct 7, 2022
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        Disconnected and Reconnection Reg.

        Address: Thiruvanandhapuram

        Good day,

        My connection have been disconnected by water authority, Customer no:[protected], around 27 Aug 2022
        Consumer number: MDD/24707/D, I went to my water authority office on the same day and completed the "disconnection and reconnection" process. They process were completed and the amount is not updating into the server (https://epay.kwa.kerala.gov.in/quickpay) . Regarding this issue I have emailed to [protected]@gmail.com,...
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        F
        Farhan chemmaden
        Aug 22, 2022
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        You damaged good condition roads you not repaired the road into before condition now the peopls suffering to move by vehicles its. By ths activity of your careless we need immidiate action
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          P
          Pankajakshan
          from Alappuzha, Kerala
          Aug 12, 2022
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          Address: Parijath house, Erezha South, Chettikulangara, Mavelikara PO Box: 690106.

          Dear Madam/ Sir,

          I Meera Nair, would like to lodge a compliant regarding the faulty meter at my residence. My Electricity Consumer number -CT2/303/D with area code. My address Parijath house, Erezha South, Chettikulangara, Mavelikara PO Box: 690106.

          As per your instruction, we called up your Licensed technician Mr. Ashokan, Mob:[protected], came and change faulty meter and install new meter and take new water reading for your reference.

          my contact number:[protected].
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            U
            Unmesh99
            Jul 21, 2022
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            Address: Unmesh Kumarapuram Parapayil house thamallakal, north. P. O.

            ആലപ്പുഴ ഹരിപ്പാട് മണ്ഡലത്തിൽ കുമാരപുരം പഞ്ചായത്തിൽ 1ആം വാർഡിൽ കാട്ടിൽമാർക്à´�... 3 ദിവസമായി വെള്ളമില്ലാതാ�... കാട്ടിൽ മാർക്കറ്റിൽ കുടിവെള്ളം ഇല്ലാതാകുന്നത... സ്ഥിരം ആണ്. maintenance work ചെയ്തു പോകുന്നതിലൂടàµ�... കുടിവെള്ള ക്ഷമം അനുഭവിക്കുന്à´�... à´ˆ പ്രദേശത്തെ ജനങ്ങൾ ആണ്.അടിയന്തിരà´�... ബന്ധപ്പെട്ട വകുപ്പ് നടപടി സ്വീകരിച്ചു പുതിയ മോട്ടർ സ്ഥാപിക്കുന്ന... തീരുമാനങ്ങൾ ഉണ്ടായി കുടിവെള്ള ക്ഷമം പരിഹരിക്കണമെà´�... അപേക്ഷിക്കുനà�...
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              D
              Dhanyapr
              from Thrissur, Kerala
              Jul 14, 2022
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              We live in plot 363, MG nagar 4 th lane Punkunnam, Thrissur
              The water we get through municipal connection is very poor and full of dirt.
              Rarely we get clean water.
              For drinking, we must use filter to clean the water.
              For other purposes we are forced to used this direct water.
              Often we get body itching after using this water for bathing.
              All white clothes washed in this water turns pale yellow.
              Water being basic need, request KWA do the needful for the supply of clean water.

              Yours faithfully
              Anupama
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                A
                Anjanaparru18
                Jun 26, 2022
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                Address: Thirumala

                Dear team, complaint given too many time no response regarding the pumping issues.
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                  B
                  basheer km
                  from Alappuzha, Kerala
                  Jun 22, 2022
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                  Sir, Now I am not able to make online payment of my water charges.

                  Consumer No. CGM/359/D
                  Consumer ID [protected]
                  Mobile No. [protected]
                  Name BASHEER KM

                  Please do the needful as early as possible.
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                    M
                    Mx. Daniel Jose
                    Jun 18, 2022
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                    Address: Para, Thodupuzha - 685584

                    A water leakage on the side of the Thodupuzha - Adimali Road has been causing hindrance to the commuters as well as wasting gallons of water meant for public use.
                    Please adhere to this issue as soon as possible.
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                      S
                      Shanavas shanu
                      Jun 16, 2022
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                      Address: Perinthalmanna pattambi road near Indian oli petrol station

                      Water leak main road perinthalmanna to pattambi road
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                        S
                        Shahulraj
                        from Kannur, Kerala
                        Jun 12, 2022
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                        Address: Melur, Andaloor Kavu - University road, near Jaya quarters, near electrical transformer, palayad, thalassery

                        Whater pipe broken.
                        Nearest people already raise the complaint to all authority and there is no response.

                        Location: Andaloor Kavu - University road, near Jaya quarters, near electrical transformer
                        [protected]
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                          E
                          ESurendran
                          Jun 1, 2022
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                          Near C H Vayanasala in Kadirur, Thalassery, Kannur. Pipe was broken and hence wastage of drinking water. Pease take necessary steps to stop the wastage of water.
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                            P
                            PATHROSE PAL
                            May 24, 2022
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                            Address: 683576

                            Location : Besleham Church Neerolippara Road, Karukutty PO 683576
                            Attached picture is the leak source

                            There have been a leak formed under the concrete tile almost 2 months ago, and no action has been taken by the irrigation department. The soil has erupted from the source of leak, which causing the concrete tiles to settle downwards. And there is a big hole which has made it an accident prone area, any accidents which may cause will be reported as responsibility of the irrigation department.

                            Kindly do the necessary to prevent it from further leaking, as the monsoon is nearby this will get worsen and will become costly for human life as well as the irrigation department.
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                              S
                              sudhitex
                              May 16, 2022
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                              Address: Karakkunnath House, Mankkakad, op masjid, Near Amal public school kuttamassery Aluva-5, Eranakulam Dist, Kerala State, India
                              Website: kwa.kerala.gov.in

                              Today 16 May 2022, 3 persons came to my house and forcefully disconnected and cut the water connection. Didn't hear our request ( My pregnant wife and children are only there in the house and we told them that today itself we will pay all the dues. They did it forcefully and now the connection is lost as well.

                              In fact, this happened because we never received an invoice /bill from the authority in time and no email or anything. So couldn't pay the amount of time. However, we visited the AE office today and already paid the complete amount and the receipt is attached herewith.

                              We are not aware of the staff details who did this in an unmannered way.

                              We are requesting to consumer complaint forum to do necessary action immediately as we don't have the connection right now
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                                H
                                hbu
                                from Trivandrum, Kerala
                                May 5, 2022
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                                Address: TC 23/892 vyasa 81 valiachalai street trvandrum

                                This is regarding the water bill for the month of april which was paid twice
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                                  G
                                  Ghe Varghese
                                  from Kottarakkara, Kerala
                                  May 3, 2022
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                                  Address: Geetha bhavan chengamanadu kottarakkara kollam 691557

                                  Water is not coming since one week. Actually with in two days intervell water will come. Now water not coming since one week. Consumer ID [protected].Customer name GHE VARGHESE
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                                    R
                                    Rajan54
                                    from PATHANAMTHITTA, Kerala
                                    Apr 25, 2022
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                                    Address: Vattamparampil house,Kumbanad. P. O., Nil

                                    15th April 2022 received two months bill added Rs 10/- fine. Why
                                    Who is responsible for late billing
                                    Cons no:[protected]
                                    Con no: KOP/406/D
                                    Clarify matter issue credit Rs 10/-
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                                      S
                                      sanu peter
                                      Apr 3, 2022
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                                      Address: Kerala Water Authority, Jalabhavan, Vellayambalam Thiruvananthapuram, Kerala, India 695033

                                      The is regarding Kerala water authority being billing an excess amount of bill for nonconsumption of water. We are not residing in Kerala since we got the connection last year. Every month we are being charged Rs 17000 as a water bill.
                                      After reaching out multiple times to the Kerala water authority they registered our compliant #377552 but did not take any action upon it. We reached out multiple times but they are not taking us seriously. Now the total bill has been reached Rs 52, 234.

                                      Please sort this out for the below consumer:

                                      Consumer Name - Marykkutty
                                      Consumer Number - MNN/1619/D
                                      Route Number - 219
                                      Office - Mavelikkara Section
                                      Cons ID [protected]
                                      Connection: KOP/406/D
                                      ഈ മാസം ബില്ല് കിട്ടി. Rs. 102/-
                                      പഴയ ബില്ല് കിട്ടിയില്ല. ഇപ്പോൾ രണ്ട് മാസത്തെ ബില്ല് ഒന്നിച്ചു വന്നു Rs 10/- fine. എന്താണ് മനുഷ്യനെ കൊള്ള അടിക്കുന്നത്.
                                      എല്ലാം മാസവും ബില്ല് തരിക
                                      എന്റെ ബില്ല് ഫൈൻ തരികയില്ല.
                                      അധികാരികൾ മറുപടി തരിക.
                                      Rajan54's reply, Apr 25, 2022
                                      എന്റെ കംപ്ലയിന്റ് റിപ്ലൈ തരിക
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