Kerala Water Authority — Unfair water charges as previous adjustment

Address:695024

I am a regular online payer of water usage charges as per the bills provided by the authorities. But in the bill provided on 06/06/2017 an amount of rs.6876/- is seen included as previous adjustment. On further inquiry, it is revealed that two previous readings are not taken and the reason mentioned is door locked. And after that two lapsed tenures, they entered a reading which showing that, during that period i had used that much water, that can be more than to fill a huge swimming pool. And based on that reading they calculated my consumption for the non readed period. This is quite unjust. Since the occupancy of the building, i never kept the gate locked till the date. There is not a leakage in the pipe line till date... And if i consumed the quantity as mentioned by the authorities, mu house will be under water... So the matter should be looked in to and i the unfair calculation should be rectified.
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Jul 29, 2017
tpkavalam's response
Immediate attention
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In Kanhirapuzha area we have water scarcity due to dam maintenance activity. Kindly provide some alternate solutions to resolve the issue. We are not getting water from last 10 days.
Hi..

My name is Juzer from customs road Calicut 673032 near Tata DoCoMo office..

There is pipe leakage in the lane, drinking pipe is broken and frm past 2 days water also not coming...
Consumer no c04/345/d in the name of ka ahammed koya..

Request you to take action and resolved the matter as soon as possible
I am residing at Kanjiramkulam Village. All residents of our area fully depend Kerala Water Authority for water. For the last one week, there is no water supply through the Kanjiramkulam-Poovar route. We are suffering a lot because of the absence of drinking water. Please do the needful. Thanks
Water leakage in CSI Rekshapuri road, parottukonam, kesavadasapuram.Just 50 meter above CSI Rekshapuri church.Kindly repair at the earliest.
I am a regular online payer of water usage charges as per the bills provided by the authorities. But in the bill provided on 16/10/2017 an amount of rs.5548/- is seen included as previous adjustment. On further inquiry, it is revealed that two previous readings are not taken and the reason mentioned is meter is not clearly visible . And after that two tenures were paid of there assumed amount which was on the bill on the correct date. Today I went to water authority for Enquiry, but I didn't get any proper response from the authorities. As middle class citizen, I cannot bear this huge amount. After that, they responded that, they entered a reading which showing that, during that period i have used that much water And based on that reading they calculated my consumption for the non readed period. This is quite unjust. Since the occupancy of the building, i never kept the gate locked till the date. There is not a leakage in tank too and main thing is that, the which they told not visible clearly is new meter which replaced before 6months as per the instruction by water authority. I believe that Kerala water authority will take necessary action on this and do the justice. Please do the neefdful.Thank you
CONSUMER ID: [protected]
CONSUMER NO: KPD/873/D
Veena Aneesh's reply, Jul 6, 2021
Did u get any answer

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