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KFC India Complaints & Reviews

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Updated: Sep 17, 2026
Complaints 2794
Resolved
513
Unresolved
2281
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KFC India reviews & complaints page 40

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M
Muskan_Ahmed
from Kolkata, West Bengal
Jun 14, 2022
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Address: City centre 2, Newtown, Kolkata

So on 11th June I went to my nearest KFC(cc2 kfc) and I've ordered from kfc app using Paytm UPI and I've opted for dine in. The payment request came from KFC and I've completed my payment using Paytm. The amount of 681 rupees got deducted from my account but the order was not confirmed. The manager of KFC assured me that the money would be refunded within 3 days. And it's been three days but I didn't receive the refund. I've tried contacting kfc and also the branch I've visited but no response.
So all I ask for is my refund of rupees 681.
KFC India customer support has been notified about the posted complaint.
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    N.Kaur
    Jun 13, 2022
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    I got this text messages from kfc visit which I have never visited and never placed any order ..
    Is it any kind of fraud or any error from kfc.

    Following are the Two text:
    1. (Thanks for your recent visit at KFC Jalandhar DT. Please share your feedback at https://tinyurl.com/4mv5ayny & avail 10% discount on next visit. T&C)

    2. Yay! KFC Order no. 18017 is confirmed. Food will be ready for Express Pick Up in 7 min. Share feedback & view e-invoice at https://tiny.one/2ch5phvj
    KFC India customer support has been notified about the posted complaint.
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      L
      Lohith Suresh
      Jun 13, 2022
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      We never ordered Dips but they have included to our bill and have charged Rs 47
      KFC India customer support has been notified about the posted complaint.
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        C
        Chinmaya06
        Jun 12, 2022
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        Address: Engineering crossing, lucknow

        Today(12 june 2022) I have placed an order on kfc official website but my order not get placed but the payment was successful on the website. I have also get payment successful message from my bank account and the money deducted from my bank account. I have used paytm app for payment. The paytm app also showing that my payment was successful. I have first added money to the paytm wallet then do the payment.
        KFC India customer support has been notified about the posted complaint.
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          F
          Febaregi
          from Ernakulam, Kerala
          Jun 12, 2022
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          Address: KFC CENTER SQUARE MALL, MG Road ernaklum

          I order from kfc mobile app and i paid the full amount but i did not receive any order. Where did my order go?
          KFC India customer support has been notified about the posted complaint.
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            M
            Moramee Das
            from Guwahati , Assam
            Jun 12, 2022
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            Resolved

            Website: Kfc

            On 26th April 2022, I placed an order via KFC App of about Rs655/-.But the order was not processed upon which I call them up .The customer executive said because of some technical problem the amount was deducted and will be refunded within 12 to 15 days. i t is going to be almost a month since no refund has been initiated.
            I have been calling there customer care end nos of times and they are replying that some one from the store will call up and the amount will be refunded. But till now call . Please Help me. I have personally visited the shop but no help.
            Its been almost 2 months
            Oct 29, 2022
            Complaint marked as Resolved 
            Finally in October, i decided to approach the consumer court and informed the restaurant, they immediately give me a delivery worth Rs 655/-
            KFC India customer support has been notified about the posted complaint.
            Oct 29, 2022
            Updated by Moramee Das             Finally in October, i decided to approach the consumer court and informed the restaurant, they immediately give me a delivery worth Rs 655/-
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              V
              vaibhav Sahu14
              Jun 11, 2022
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              Address: Surya Treasure Island mall,smriti nagar,nehru nagar,bhilai

              It has been 8months since this outlet in (Bhilai, Chhattisgarh) the putelt doesnt provide more counters to order always there is a long queue and customers are not attend well. When ever being asked why one has to wait for 20-30 mins to just to order, they respond that they arent responsible for that. The waiting and irritation to wait for such long kills the hunger, please be responsible and take immediate action for this outlet in Surya TI mall, Smriti nagar, nehru nagar, bhilai.
              KFC India customer support has been notified about the posted complaint.
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                K
                Kg dm
                Jun 11, 2022
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                Address: Brookfields mall, coimbatore

                Money deducted but order not placed it's almost one month please try to solve this
                KFC India customer support has been notified about the posted complaint.
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                  M
                  manoj.jha
                  from Patna, Bihar
                  Jun 11, 2022
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                  Address: JYOTIR NIKET, MOHAPUR,PUNAICHAK, BALDEO BHAWAN ROAD NEAR St. KAREN;s PRIMARY SCHOOL

                  An order was placed last evening around 6 PM on line at Patna Outlet located at Near Rajapurpul Boring Canal Road, Metro Mall for an amount Rs 769.01 including taxes. The details of the transaction attached. Till now I am yet to get the delivery.
                  I do not want delivery any longer. But have the amount returned plus transaction changes involved therein.
                  Manoj Jha, Patna
                  KFC India customer support has been notified about the posted complaint.
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                    S
                    Shivuy
                    Jun 11, 2022
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                    Address: 203- zolo most, near yes bank, vasant utsav society, hinjewadi, pune

                    Today I order two kfc zinger chicken burgers and large popcorn and chicken wings, but the burger having bad smell and bad taste, the entire food is not fresh very stale, I had vomiting after eating.
                    KFC India customer support has been notified about the posted complaint.
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                      S
                      Swaraj Choudhari
                      Jun 11, 2022
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                      Address: Sapphire Foods India Ltd, MAH PUN Chikali-KFC, Sector No-17, Plot No 1/1, Spine Road

                      I ordered a take away from Mah Pun Chikali kfc branch, my order number was 14508. My order contained 2 burgers with cheese. The staff there didn’t add cheese to my burgers, I realised it when I opened the package back at home and returning was not possible. I had to have my burgers without cheese and the experience was awful. I hate my burgers without cheese and worse I had paid for the extra cheese. Please resolve my issue or I’d prefer not to order from KFC ever again.
                      KFC India customer support has been notified about the posted complaint.
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                        D
                        Dhiraj Chaudhari 123
                        from Pune, Maharashtra
                        Jun 10, 2022
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                        I ordered from kfc on 8 june 2022, But my order was not delivered and kfc app shows order completed i tried to make call many times but they didnt connect the call, said they will arrange a call back but didnt recieved any call.They have scammed me
                        Order details are below:
                        N6465D[protected]
                        Order time Jun 8, 2022 AT 8:40 PM
                        KFC India customer support has been notified about the posted complaint.
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                          B
                          BEETC 301_Abhishek
                          Jun 9, 2022
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                          I have placed an order at kfc. Amount was deducted but order was not placed.I tried to contact the outlet but call was not transfered to the outlet and no action was taken from their end.
                          KFC India customer support has been notified about the posted complaint.
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                          I visited Kriti Nagar Branch of KFC IN delhi . With out noticing that lead time of delivery is more than 30m they denied delivery . Unit Head Ms Vandana and delivery girl Ms Mohini had no courtesy to explain delay n were in hurry to refund .

                          This behaviour of staff is not acceptable and showing hurry to get things billed without knowing delivery time

                          Kriti Nagar Outlet
                          Near Kirti Nagar Metro station
                          Manager : Vandana

                          From
                          Puran
                          [protected].
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                            U
                            U Punjabi
                            from NEW DELHI, Delhi
                            Jun 9, 2022
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                            Address: SATYAM CINEMA COMPLEX JANAK PURI DELHI

                            I had placed an order to kfc satyam cinema complex janak puri (tel. [protected]) yesterday night dt.08.06.2022 bearing order no. N5306d[protected] at 10.28 pm amounting rs.494.99 paid through paytm which was supposed to be deliver by 11.10 pm but after passing one hour order has not been delivered and when i was trying to track my order on their website it shows some error and my order history shows no order mentioned there. I also try to call them but no phone call has been receivable from their end. After some time i got the miss call message from one number when i talk to them on that number ([protected] ranjeet malik) they informed me that my phone was not reachable so that they cancelled my order without visiting my premises. Also them didn't intimate me about the cancellation. On the above basis i required a compensation from them for being cheated to me.
                            KFC India customer support has been notified about the posted complaint.
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                              A
                              anuppvg
                              from KOTTAYAM, Kerala
                              Jun 8, 2022
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                              Address: Ettumanoor in Kottayam, Kerala
                              Website: online.kfc.co.in

                              Hi,
                              KFC didn't deliver the order and I have no confirmation regarding the refund status.Hello KFC Lover! Your Order No.K451W15145 amount Rs. 1597 will arrive in approx. 45 mins. For easier ordering, download the KFC APP https://goo.gl/V8d81k
                              So Please try to get my refund of Rs. 1597 back to my account.
                              Thanking you
                              KFC India customer support has been notified about the posted complaint.
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                                K
                                Krish8
                                Jun 8, 2022
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                                At 10:41 am, 08th june 2022 I placed order from KFC official application by Debit card.

                                Details of transaction:
                                Order number: N6771D[protected]

                                The amount got deducted but I received only part of my order any acknowledgement of order not delivered was not received.

                                I submitted a complaint on their feedback portal, but again no acknowledgement.

                                Desirable solution:
                                1. Refund the amount.
                                KFC India customer support has been notified about the posted complaint.
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                                  S
                                  sundeepraju dadala
                                  Jun 8, 2022
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                                  I placed order on kfc website, money was deducted but order was not placed.kindly do the needful
                                  KFC India customer support has been notified about the posted complaint.
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                                    T
                                    Tushar1013
                                    Jun 7, 2022
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                                    Address: Outlet- KFC Garuda mall , Bangalore

                                    Kfc india
                                    Garuda mall, Bangalore

                                    I completed my payment through UPI but my order wasn’t confirmed at the store. I called the customer care executive and they said that there was some technical issues due to which your order was cancelled. It has been 10-12 days I’m calling the customer care everyday but there is no response or any action being taken my them . Literally they are providing the worst customer support. The refund policy takes maximum time of 10-15 days but there is no action taken yet
                                    My total amount was 523 INR. Please issue my refund as soon as possible.
                                    KFC India customer support has been notified about the posted complaint.
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                                      X
                                      Xoakh
                                      from Noida, Uttar Pradesh
                                      Jun 6, 2022
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                                      Address: Dlf mall of india noida KFC foodcourt

                                      Salesperson smartly added the dips in my bill without asking me.height of sales pitching wherein you arent giving a damn about how customer react to it, this is the third time it happened to me at Dlf Mall of india
                                      KFC India customer support has been notified about the posted complaint.
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                                        Sudheer081
                                        from Hyderabad, Telangana
                                        Jun 5, 2022
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                                        Address: Pragathi Nagar, Hyderabad

                                        They refused to explain the combo offer and forced to go for Individual items. I had no other choice and paid the amount. I realised are 10more eligible items with the combo with the same amount I paid. I was ready to pay the difference amount and requested to update the order but they literally rejected it. I lost the money because of them.
                                        KFC India customer support has been notified about the posted complaint.
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