KFC India Complaints & Reviews

We never ordered Dips but they have included to our bill and have charged Rs 47

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Address: Engineering crossing, lucknow

Today(12 june 2022) I have placed an order on kfc official website but my order not get placed but the payment was successful on the website. I have also get payment successful message from my bank account and the money deducted from my bank account. I have used paytm app for payment. The paytm app also showing that my payment was successful. I have first added money to the paytm wallet then do the payment.

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Address: KFC CENTER SQUARE MALL, MG Road ernaklum

I order from kfc mobile app and i paid the full amount but i did not receive any order. Where did my order go?

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Website: Kfc

On 26th April 2022, I placed an order via KFC App of about Rs655/-.But the order was not processed upon which I call them up .The customer executive said because of some technical problem the amount was deducted and will be refunded within 12 to 15 days. i t is going to be almost a month since no refund has been initiated.
I have been calling there customer care end nos of times and they are replying that some one from the store will call up and the amount will be refunded. But till now call . Please Help me. I have personally visited the shop but no help.
Its been almost 2 months

Oct 29, 2022

Complaint marked as Resolved

Finally in October, i decided to approach the consumer court and informed the restaurant, they immediately give me a delivery worth Rs 655/-

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Oct 29, 2022

Updated by Moramee Das Finally in October, i decided to approach the consumer court and informed the restaurant, they immediately give me a delivery worth Rs 655/-

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Address: Surya Treasure Island mall,smriti nagar,nehru nagar,bhilai

It has been 8months since this outlet in (Bhilai, Chhattisgarh) the putelt doesnt provide more counters to order always there is a long queue and customers are not attend well. When ever being asked why one has to wait for 20-30 mins to just to order, they respond that they arent responsible for that. The waiting and irritation to wait for such long kills the hunger, please be responsible and take immediate action for this outlet in Surya TI mall, Smriti nagar, nehru nagar, bhilai.

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Address: Brookfields mall, coimbatore

Money deducted but order not placed it's almost one month please try to solve this

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Address: JYOTIR NIKET, MOHAPUR,PUNAICHAK, BALDEO BHAWAN ROAD NEAR St. KAREN;s PRIMARY SCHOOL

An order was placed last evening around 6 PM on line at Patna Outlet located at Near Rajapurpul Boring Canal Road, Metro Mall for an amount Rs 769.01 including taxes. The details of the transaction attached. Till now I am yet to get the delivery.
I do not want delivery any longer. But have the amount returned plus transaction changes involved therein.
Manoj Jha, Patna

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Address: 203- zolo most, near yes bank, vasant utsav society, hinjewadi, pune

Today I order two kfc zinger chicken burgers and large popcorn and chicken wings, but the burger having bad smell and bad taste, the entire food is not fresh very stale, I had vomiting after eating.

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Address: Sapphire Foods India Ltd, MAH PUN Chikali-KFC, Sector No-17, Plot No 1/1, Spine Road

I ordered a take away from Mah Pun Chikali kfc branch, my order number was 14508. My order contained 2 burgers with cheese. The staff there didn’t add cheese to my burgers, I realised it when I opened the package back at home and returning was not possible. I had to have my burgers without cheese and the experience was awful. I hate my burgers without cheese and worse I had paid for the extra cheese. Please resolve my issue or I’d prefer not to order from KFC ever again.

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I ordered from kfc on 8 june 2022, But my order was not delivered and kfc app shows order completed i tried to make call many times but they didnt connect the call, said they will arrange a call back but didnt recieved any call.They have scammed me
Order details are below:
N6465D[protected]
Order time Jun 8, 2022 AT 8:40 PM

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I have placed an order at kfc. Amount was deducted but order was not placed.I tried to contact the outlet but call was not transfered to the outlet and no action was taken from their end.

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puran js

Jun 10, 2022

I visited Kriti Nagar Branch of KFC IN delhi . With out noticing that lead time of delivery is more than 30m they denied delivery . Unit Head Ms Vandana and delivery girl Ms Mohini had no courtesy to explain delay n were in hurry to refund .

This behaviour of staff is not acceptable and showing hurry to get things billed without knowing delivery time

Kriti Nagar Outlet
Near Kirti Nagar Metro station
Manager : Vandana

From
Puran
[protected].

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Address: SATYAM CINEMA COMPLEX JANAK PURI DELHI

I had placed an order to kfc satyam cinema complex janak puri (tel. [protected]) yesterday night dt.08.06.2022 bearing order no. N5306d[protected] at 10.28 pm amounting rs.494.99 paid through paytm which was supposed to be deliver by 11.10 pm but after passing one hour order has not been delivered and when i was trying to track my order on their website it shows some error and my order history shows no order mentioned there. I also try to call them but no phone call has been receivable from their end. After some time i got the miss call message from one number when i talk to them on that number ([protected] ranjeet malik) they informed me that my phone was not reachable so that they cancelled my order without visiting my premises. Also them didn't intimate me about the cancellation. On the above basis i required a compensation from them for being cheated to me.

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Address: Ettumanoor in Kottayam, Kerala

Website: online.kfc.co.in

Hi,
KFC didn't deliver the order and I have no confirmation regarding the refund status.Hello KFC Lover! Your Order No.K451W15145 amount Rs. 1597 will arrive in approx. 45 mins. For easier ordering, download the KFC APP https://goo.gl/V8d81k
So Please try to get my refund of Rs. 1597 back to my account.
Thanking you

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At 10:41 am, 08th june 2022 I placed order from KFC official application by Debit card.

Details of transaction:
Order number: N6771D[protected]

The amount got deducted but I received only part of my order any acknowledgement of order not delivered was not received.

I submitted a complaint on their feedback portal, but again no acknowledgement.

Desirable solution:
1. Refund the amount.

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I placed order on kfc website, money was deducted but order was not placed.kindly do the needful

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Address: Outlet- KFC Garuda mall , Bangalore

Kfc india
Garuda mall, Bangalore

I completed my payment through UPI but my order wasn’t confirmed at the store. I called the customer care executive and they said that there was some technical issues due to which your order was cancelled. It has been 10-12 days I’m calling the customer care everyday but there is no response or any action being taken my them . Literally they are providing the worst customer support. The refund policy takes maximum time of 10-15 days but there is no action taken yet
My total amount was 523 INR. Please issue my refund as soon as possible.

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Address: Dlf mall of india noida KFC foodcourt

Salesperson smartly added the dips in my bill without asking me.height of sales pitching wherein you arent giving a damn about how customer react to it, this is the third time it happened to me at Dlf Mall of india

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Address: Pragathi Nagar, Hyderabad

They refused to explain the combo offer and forced to go for Individual items. I had no other choice and paid the amount. I realised are 10more eligible items with the combo with the same amount I paid. I was ready to pay the difference amount and requested to update the order but they literally rejected it. I lost the money because of them.

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I placed an order 5 June 2022 around 1:23pm from the KFC app. I chose the online payment option and paid through UPI app Google pay. My payment was successful but when I got redirected to the KFC app my order disappeared and when i contacted the restaurant and customer care they said no order is placed from my phone number. One customer care executive said the team will call you in 15 mins to talk about the issue and refund. But no one called. This is very disappointing and I feel like I've been cheated

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I ordered from the kfc app and paid through paytm. The money was deducted but I received no confirmation from the kfc app. I tried to contact the customer care but there was no response. I have all the necessary transaction details with me if needed.

Jun 14, 2022

Complaint marked as Resolved

I RAISED A COMPLAINT ON THEIR FEEDBACK WEBSITE AND THREATENED THEM I WOULD TAKE LEGAL ACTION IF THEY DID NOT SOLVE MY PROBLEM. WITHIN 2 HOURS, I GOT A PHONE CALL, AND THEY TOLD ME TO SHARE THE TRANSACTION DETAILS ON A WHATSAPP NUMBER. I SENT THEM THE DETAILS, AND AFTER TWO DAYS, I GOT THE REFUND.

KFC India Complaints & Reviews

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KFC India reviews & complaints page 40

We didn't take Dips but it has been included in our bill

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Order not placed and money deducted from bank account

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Paid the cash but did not receive the order

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No refund since 26th April

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Only one order counter and late service

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Money is deducted but order not placed

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Non Delivery of the items paid order

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Two Zinger chicken burger and large chicken popcorn and chicken wings

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Take away order missing

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Order scam done by kfc

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Amount refund not initiated

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Non deliver of my order

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Kfc payment done but order not received or refund

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Paid for order Online but not only part of the order was delivered.

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Money deducted and order unplaced

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Refund for Order

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Dips added in my bill without asking me

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Refused to explain about combo offer and update the order

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Money debited and order not placed

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Deduction of money

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