KFC India Complaints & Reviews

Address: Brookfields mall, coimbatore

Money deducted but order not placed it's almost one month please try to solve this

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Address: JYOTIR NIKET, MOHAPUR,PUNAICHAK, BALDEO BHAWAN ROAD NEAR St. KAREN;s PRIMARY SCHOOL

An order was placed last evening around 6 PM on line at Patna Outlet located at Near Rajapurpul Boring Canal Road, Metro Mall for an amount Rs 769.01 including taxes. The details of the transaction attached. Till now I am yet to get the delivery.
I do not want delivery any longer. But have the amount returned plus transaction changes involved therein.
Manoj Jha, Patna

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Address: 203- zolo most, near yes bank, vasant utsav society, hinjewadi, pune

Today I order two kfc zinger chicken burgers and large popcorn and chicken wings, but the burger having bad smell and bad taste, the entire food is not fresh very stale, I had vomiting after eating.

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Address: Sapphire Foods India Ltd, MAH PUN Chikali-KFC, Sector No-17, Plot No 1/1, Spine Road

I ordered a take away from Mah Pun Chikali kfc branch, my order number was 14508. My order contained 2 burgers with cheese. The staff there didn’t add cheese to my burgers, I realised it when I opened the package back at home and returning was not possible. I had to have my burgers without cheese and the experience was awful. I hate my burgers without cheese and worse I had paid for the extra cheese. Please resolve my issue or I’d prefer not to order from KFC ever again.

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I ordered from kfc on 8 june 2022, But my order was not delivered and kfc app shows order completed i tried to make call many times but they didnt connect the call, said they will arrange a call back but didnt recieved any call.They have scammed me
Order details are below:
N6465D[protected]
Order time Jun 8, 2022 AT 8:40 PM

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I have placed an order at kfc. Amount was deducted but order was not placed.I tried to contact the outlet but call was not transfered to the outlet and no action was taken from their end.

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puran js

Jun 10, 2022

I visited Kriti Nagar Branch of KFC IN delhi . With out noticing that lead time of delivery is more than 30m they denied delivery . Unit Head Ms Vandana and delivery girl Ms Mohini had no courtesy to explain delay n were in hurry to refund .

This behaviour of staff is not acceptable and showing hurry to get things billed without knowing delivery time

Kriti Nagar Outlet
Near Kirti Nagar Metro station
Manager : Vandana

From
Puran
[protected].

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Address: SATYAM CINEMA COMPLEX JANAK PURI DELHI

I had placed an order to kfc satyam cinema complex janak puri (tel. [protected]) yesterday night dt.08.06.2022 bearing order no. N5306d[protected] at 10.28 pm amounting rs.494.99 paid through paytm which was supposed to be deliver by 11.10 pm but after passing one hour order has not been delivered and when i was trying to track my order on their website it shows some error and my order history shows no order mentioned there. I also try to call them but no phone call has been receivable from their end. After some time i got the miss call message from one number when i talk to them on that number ([protected] ranjeet malik) they informed me that my phone was not reachable so that they cancelled my order without visiting my premises. Also them didn't intimate me about the cancellation. On the above basis i required a compensation from them for being cheated to me.

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Address: Ettumanoor in Kottayam, Kerala

Website: online.kfc.co.in

Hi,
KFC didn't deliver the order and I have no confirmation regarding the refund status.Hello KFC Lover! Your Order No.K451W15145 amount Rs. 1597 will arrive in approx. 45 mins. For easier ordering, download the KFC APP https://goo.gl/V8d81k
So Please try to get my refund of Rs. 1597 back to my account.
Thanking you

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At 10:41 am, 08th june 2022 I placed order from KFC official application by Debit card.

Details of transaction:
Order number: N6771D[protected]

The amount got deducted but I received only part of my order any acknowledgement of order not delivered was not received.

I submitted a complaint on their feedback portal, but again no acknowledgement.

Desirable solution:
1. Refund the amount.

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I placed order on kfc website, money was deducted but order was not placed.kindly do the needful

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Address: Outlet- KFC Garuda mall , Bangalore

Kfc india
Garuda mall, Bangalore

I completed my payment through UPI but my order wasn’t confirmed at the store. I called the customer care executive and they said that there was some technical issues due to which your order was cancelled. It has been 10-12 days I’m calling the customer care everyday but there is no response or any action being taken my them . Literally they are providing the worst customer support. The refund policy takes maximum time of 10-15 days but there is no action taken yet
My total amount was 523 INR. Please issue my refund as soon as possible.

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Address: Dlf mall of india noida KFC foodcourt

Salesperson smartly added the dips in my bill without asking me.height of sales pitching wherein you arent giving a damn about how customer react to it, this is the third time it happened to me at Dlf Mall of india

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Address: Pragathi Nagar, Hyderabad

They refused to explain the combo offer and forced to go for Individual items. I had no other choice and paid the amount. I realised are 10more eligible items with the combo with the same amount I paid. I was ready to pay the difference amount and requested to update the order but they literally rejected it. I lost the money because of them.

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I placed an order 5 June 2022 around 1:23pm from the KFC app. I chose the online payment option and paid through UPI app Google pay. My payment was successful but when I got redirected to the KFC app my order disappeared and when i contacted the restaurant and customer care they said no order is placed from my phone number. One customer care executive said the team will call you in 15 mins to talk about the issue and refund. But no one called. This is very disappointing and I feel like I've been cheated

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I ordered from the kfc app and paid through paytm. The money was deducted but I received no confirmation from the kfc app. I tried to contact the customer care but there was no response. I have all the necessary transaction details with me if needed.

Jun 14, 2022

Complaint marked as Resolved

I RAISED A COMPLAINT ON THEIR FEEDBACK WEBSITE AND THREATENED THEM I WOULD TAKE LEGAL ACTION IF THEY DID NOT SOLVE MY PROBLEM. WITHIN 2 HOURS, I GOT A PHONE CALL, AND THEY TOLD ME TO SHARE THE TRANSACTION DETAILS ON A WHATSAPP NUMBER. I SENT THEM THE DETAILS, AND AFTER TWO DAYS, I GOT THE REFUND.

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Address: PCRA-74b Nakshatra appartments, Chattangattu cross road, Palarivattom

The fries were totally uncooked and disgusting. Even the burger was bad
Really disappointed
My phone number:[protected]

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Address: Kfc patiala in leela bhawan market

I paid for my order at kfc patiala through paytm from which money of rs 771 was transfered to kfc sapphire account still staff said tgey didnt receive and i will get my refund although it was showing to be transferred succesfully...
I had to pay through cash after that for same order but didnt receive my refund for payment done online till today..
I asked them tgey gave a no where i need to file complaint i shared everythibg there msg them frequently but didnt receive my refund till date

Jul 5, 2022

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2022

KFC India Customer Care's response Hi Humanshi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.

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Address: J. D Towers, auto nagar, Vijayawada, 520007

Dear sir,

I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.

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Address: Mani square kolkata

I have ordered Wednesday special 12 strips and 4 dips from kfc app and my money got deducted from my account and the order was not received and not even the refund
Kfc contact support is also not coordinating with me regarding the problem

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Good evening
I placed an order on kfc application from my registered mobile number +91 [protected] at new delhi.
I paid via upi mode here payment is debited but order not placed.
Attaching screenshot for your reference
Please look into it and make refund as soon as possible

Payment done but order was not placed

My contact no :- [protected]

KFC India Complaints & Reviews

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KFC India reviews & complaints page 40

Money is deducted but order not placed

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Non Delivery of the items paid order

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Two Zinger chicken burger and large chicken popcorn and chicken wings

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Take away order missing

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Order scam done by kfc

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Amount refund not initiated

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Non deliver of my order

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Kfc payment done but order not received or refund

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Paid for order Online but not only part of the order was delivered.

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Money deducted and order unplaced

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Refund for Order

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Dips added in my bill without asking me

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Refused to explain about combo offer and update the order

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Money debited and order not placed

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Deduction of money

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Complaint regarding the latest order

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Didnt receive my refund

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Amount debited and order not confirmed

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Money got deducted from wallet but order not received and not even the refund

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Payment done but order not placed

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