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KFC India Complaints & Reviews

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Updated: May 5, 2026
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KFC India reviews & complaints page 41

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S
Sammidi Pranavi reddy
Mar 17, 2022
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I placed an order on kfc application from my registered number [protected] at kfc online wtp hyd
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
KFC India customer support has been notified about the posted complaint.
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    K
    KPriyanshu09
    from Patna, Bihar
    Mar 16, 2022
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    Address: Madhukunj, bank colony, near canara bank atm, mithapur farm area, Patna, 800001
    Website: Www.kfc.in

    I ordered from kfc and the money is being deducted from my account and it's been 2 days and still no responce from that order.
    KFC India customer support has been notified about the posted complaint.
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      8
      82 Aniket Kumar
      Mar 16, 2022
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      Website: online.kfc.co.in

      I tried to place order on kfc application onnthe 3rd of march. I made the payment of 1615 twice but the order was not confirmed but the money has been debited i still haven’t received my refunt it has been 14 days
      Total refund amount 3230
      KFC India customer support has been notified about the posted complaint.
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        K
        Kumar969302
        Mar 15, 2022
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        As i was ordering on 14 march 2022, i choosen paytm wallet for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

        i didn't got refund for this. Kindly help

        UPI reference no.[protected]

        I placed order again with different mode of payment that order placed

        Kindly refund it soon. I m attaching screenshot of txn page from paytm
        KFC India customer support has been notified about the posted complaint.
        Mar 19, 2022
        Updated by Kumar969302         today is 4 days go but not been any response regarding my complaint. please resolve my problem.
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          G
          Garimilla
          Mar 14, 2022
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          I need An invoice dated on[protected]
          KFC India customer support has been notified about the posted complaint.
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            A
            AkshayaKeerthi
            from Hyderabad, Telangana
            Mar 14, 2022
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            Address: Lb nagar hyderanad

            The food was not provided as per the itenary and mayonice ginger chicken etc is also not provided more over the amount is not mentioned on the bill...this is the second time iam facing the issue at kothapet hyderabad brach...i have ordered 4smoky and four crispy leg chicken @ 529 they have collected 535...but not mentioned on the bill even... I have noticed after reaching home...i got four smoky chicken not as shown in the itenary and 2 crispy leg pieces and 2 wings...its pathetic experience ordered at 6 54pm the billing was done by sai kumar @ 324 number today
            KFC India customer support has been notified about the posted complaint.
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              L
              Linda Xavier
              Mar 14, 2022
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              Address: Habitat mall, Vijayanagar, Mysore

              I have placed an order on March 3rd 2022 through KFC app, money got debited but order was not placed. I've contacted customer service and send them the details of bank statement and payments details through whatsApp ( Habitat mall, Mysore) . No response.. I haven't expected such behavior from this team.. I'm truly disappointed. .

              THEY HAVE TOLD ME THAT IT TAKES 40 - 45 DAYS TO PROCESS THE REFUND.. WHAT KIND OF POLICY IS THAT.. I AM TRULY DISAPPOINTED
              KFC India customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2022
              KFC India Customer Care's response               Hi Linda, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
              Mar 21, 2022
              Updated by Linda Xavier               How can this be resolved?
              View replies
              I want my money back.. It seems like a scam.. YOU ARE DOING THIS TO SO MANY PEOPLE.. WE TRUSTED AND ORDERED.. BUT FULL OF DISAPPOINTMENT... I thought might be the KFC associate from the concern location might help.. But they were really RUDE AND LITERALLY SHOUTING AT ME..

              MYSORE - KFC AT HABITAT MALL
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                N
                Nimithas
                from KOTHAMANGALAM, Kerala
                Mar 14, 2022
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                Address: RKV Arcade, Thodupuzha Rd, Muvattupuzha Kizhakkekara Ernakulam - 686661
                Website: online.kfc.co.in

                I have ordered from KFC online site on 27-feb-2022 using kfc gift card of worth 1000/-.
                Due to some technical issues my order was not placed and money was deducted from the gift card.

                I have called kfc customer care multiple times and they asked me to wait for 10-15 days.
                Now it is more than 15 days and still I didn't recieve the refund.
                Still the customer care executives are giving false promises.
                I want my refund asap.
                KFC India customer support has been notified about the posted complaint.
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                  K
                  kashish mehta603
                  Mar 13, 2022
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                  Address: KFC, Sirsa @ OHM Sirsa

                  ❌❌👎👎👎👎👎This place is a big ❌disappointment❌. Although the name means, The guy making servings burger looked very unhygienic. His hands very very dirty. Couldn't eat anything there. The way they check the burger is hot and fresh or its cold is highly disgusting and they will give you returned orders from the existing customers. Fresh burgers are being surved where 1st are eaten by someone else. ❌❌❌❌❌ I visited this place few times but I did’nt liked the atmosphere and staff there. I am a type of guy for whome cleanliness and hygiene means alot at a restaurant and at this place it was completely missing.❌❌❌❌❌❌❌❌👎👎ðŸ�...⇄
                  KFC India customer support has been notified about the posted complaint.
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                    S
                    Shashipriya Kishorkumar
                    from Gokak, Karnataka
                    Mar 13, 2022
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                    Address: KFC Bengaluru Majestic

                    I didn't receive my order with # K417W04762 dated 13th March 2022 Bangalore
                    KFC India customer support has been notified about the posted complaint.
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                      R
                      Rogger0487
                      from Thrissur, Kerala
                      Mar 13, 2022
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                      Unethical Behavior & Insult from order taking Staff.

                      Address: Selex East Mall, East Fort, Pallikkulam, Thrissur, Kerala 680005
                      Website: restaurants.kfc.co.in/kfc-pallikkulam-restaurants-pallikkulam-thrissur-35172/Home?utm_source=locator&utm_medium=googleplaces

                      On 12/03/22 me along with my family came to KFC Selex East Mall, East Fort, Pallikkulam, Thrissur, Kerala at 8.20 PM. I have ordered a Classic Chicken Biriyani, 2 Chicken Burgers, Regular Fries and a Coke. The bill was 695. I gave the staff a 2000 rupee note immediately he was arguing with me telling we don't allow you to pay in cash and you can cancel your order, he told me if you pay in cash he will not give me balance. He was totally insulting...
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                      R
                      radha08
                      from Darjeeling, West Bengal
                      Mar 12, 2022
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                      I had ordered online from kfc on 11.03.2022 and paid the amount of 434 through Paytm. The amount was debited from my account but I didn't get any confirmation message or mail for my order. When I called customer care service they said that there was some technical issues with the order. I want my refund as soon as possible.
                      KFC India customer support has been notified about the posted complaint.
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                        Naman101010
                        from Dibrugarh, Assam
                        Mar 12, 2022
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                        Address: Plot No 62 & 63, Ground Floor, Chandaka Industrial Area Patia Bhubaneswar - 751024

                        This is to inform you that I yesterday went to dine in KFC Patia where I made an online payment through Amazon Pay UPI. Due to maybe some transaction timeout, the amount got debited from my bank acc but the transaction failed at KFC's end. What am I supposed to do to get my money back? I am even attaching the screenshot for all the references.
                        KFC India customer support has been notified about the posted complaint.
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                          A
                          altha
                          from Kannur, Kerala
                          Mar 12, 2022
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                          I had a bad experience yesterday (09th Feb 2022) with my order through KFC APP. Payment to Sapphire Foods India Limited was successful for Rs 765.99, however order was not placed. Tried contacting to customer Care 8 to 10 times but had a poor experience as they promised without any effect.
                          KFC India customer support has been notified about the posted complaint.
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                            Anup1162
                            from Delhi, Delhi
                            Mar 11, 2022
                            Resolved
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                            Resolved

                            Address: Nasirpur,dwarka sector 1a,delhi 110045

                            I have called to care, lodged complaint regarding the same.I was told that I will receive refund in 4 to 90 working days and will be getting call in 15min for the same, but I didn't.

                            I was told that there is no complaint lodged.I wonder how irresponsible you are towards your customers.

                            I'm from Delhi.My nearest stores are mahavir enclave.

                            PFA of the payment.

                            Im not satisfied with your service in perspectives of App, customer service.

                            I request you to refund my money as soon as possible along with the compensation of my calling balance of 50/-(long waiting time to talk with your executive ), energy, time.

                            As a regular customer of your company, I will delete all KFC accounts in my family, if I'm not satisfied with your response.

                            In addition to that, I request you make changes in APP, as its taking 1hour to place an order.

                            Thanks & Regards,
                            Anup Kumar Jha
                            [protected]
                            Mar 11, 2022
                            Complaint marked as Resolved 
                            [email protected] 9123293713
                            KFC India customer support has been notified about the posted complaint.
                            Mar 11, 2022
                            Updated by Anup1162                             Not resolved still now
                            Mar 11, 2022
                            Updated by Anup1162                             Do not share fake resolve msg or comments...
                            Mar 11, 2022
                            Updated by Anup1162                             Still no any resolution...
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                              N
                              Naufal St
                              Mar 11, 2022
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                              Address: 417/869, Green St, Kamarajar Nagar, Nagercoil, Tamil Nadu 629001, India

                              Actually I was ordered classic zinger burger with double layer cheese to (take away) they made me a tandori zinger burger without double layer cheese and this not a first time I was warned today too and they did the same mistake, is the way they treat a customer??
                              +1 videos
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                                P
                                Patty Shannon DePhillips
                                Mar 10, 2022
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                                Address: Boise Idaho

                                KFC Case # 00875209. I was overcharged, and no one will resolve this. I love in a large apartment complex, and will begin warning neighbors NOT to go to KFC. They take advantage the elderly, as I am 68 and I feel like I was scammed.
                                KFC India customer support has been notified about the posted complaint.
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                                  A
                                  Alpha 6
                                  Mar 9, 2022
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                                  Address: KFC, Chandra layout, Bengaluru,Karnataka

                                  Me and my friend ordered a chicken zinger
                                  box and a classic chicken burger the total bill actually was Rs 350 but the employee there tried to fraud us #1 by messing the total amount to Rs 445 and #2 even after repeatedly asking for the bill, they avoided giving us the bill.Would like to submit my complain against the same. Because who knows for how long they would have been doing the same with others.
                                  KFC India customer support has been notified about the posted complaint.
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                                    S
                                    Sitholesa
                                    Mar 9, 2022
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                                    Address: 1341 manaye road pmb

                                    Having a problem with Wicodes and vouchers. Edendale PMB it's not working at all it just says invalid code. Went to town commercial same and also the stuff does not know how to use these benefits you have to explain to them all the time. This is also money we need to use these points at some stage.
                                    KFC India customer support has been notified about the posted complaint.
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                                      S
                                      Sachin4035
                                      from Motihari, Bihar
                                      Mar 9, 2022
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                                      Address: Motihari

                                      Mera 2000 ka note ni liya gya ye bol kr ki bank 2000 ki note ni leti hai
                                      KFC India customer support has been notified about the posted complaint.
                                      Mar 09, 2022
                                      Updated by Sachin4035                                       Worker bad behaviour
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