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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
Complaints 2733
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508
Unresolved
2225
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KFC India reviews & complaints page 41

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I
In sha
from Jammu, Jammu and Kashmir
Feb 27, 2022
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Address: Jammu wavemall

So today i ordered chickenpopcorn from wavemall jmu n instead got chickenpopcorn with feathers . Shame on you guys
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    M
    Majid khan .
    from Chennai, Tamil Nadu
    Feb 27, 2022
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    I paid a amount of Rs.434 with paytm but in KFC app my order was not placed . So I want my money refund.
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      S
      shaikhoon zaid mohammed
      Feb 27, 2022
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      Address: AS rao nagar branch , hyderabad

      I did a payment on 16 of feb through UPI .
      Money got deducted from my account but order didnt got placed because there were a problem with your UPI service . I talked to outlet official he said me money will reflect into my account within 7 days . But till now i did not got my money back . So kindly help me regarding the issue .
      +1 photos
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        D
        Divyasam143
        Feb 27, 2022
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        Website: Kfc

        Hi i have ordered in kfc, my money got debited but my order was not placed, can u pls refund my money
        +1 photos
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          A
          Abi_2812
          Feb 26, 2022
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          KFC has sent me N number of messages regarding non veg food orders which havent been ordered by me that too from different parts in india. On speaking to them on call they bluntly say that "we dont have contact numbers of franchisees". Is this a joke or what . I being a JAIN(pure vegetarian) by Caste has hit me in a very bad way and seeing such messages there has been severe unrest in my family, considering(messages) that i have been consuming this food. I have been mentally tortured by kfc in such a way. Kindly find the attached photos of the sms recieved by ktc
          +2 photos
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            H
            [email protected]
            Feb 26, 2022
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            Address: Thiruvalla

            Sir I had purchased burger from KFC thiruvalla.. In the bill it is written 10 percent off on next purchase.. But these people not giving me that... Then why write 10 percent off
            KFC India customer support has been notified about the posted complaint.
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            Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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              A
              Amanda Payton
              Feb 26, 2022
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              Address: Montevallo, Alabama

              I ordered 8 piece chicken with 2 sides I got 2 coleslaw as both sides plus 5 mashed potatoes with 2 gravy's. When I got home 5 individual mashed potatoes with gravy. So I had to go back to KFC in montevallo, Alabama. And order more mashed potatoes cause the order wasn't right. Then when I got home the second time and while I was eating there was hairs all over my food.
              KFC India customer support has been notified about the posted complaint.
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                G
                Gurvikram Singh Sarna
                Feb 25, 2022
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                Address: Bathinda

                On ordering a zinger burger Tandoori zinger meal at Devyani International, Bibi wala chowk I was amazed to see that the chicken patty was not even half the size of the burger, I brought the same to the notice of the staff reluctantly they changed the item but to my amazement it was refried and chicken had become hard with lot of crust. Poor show KFC
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                  Z
                  Zaman Hasan
                  from Lucknow, Uttar Pradesh
                  Feb 25, 2022
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                  Resolved

                  Address: KFC , P Square Mall, Civil Lines, Allahabad

                  I placed an order worth Rs 1485 via Paytm in KFC Allahabad P Square Mall, Civil Lines, Allahabad, and the payment got deducted but the QR code from the payment machine timed out but the payment was already deducted from my account.
                  There was no status regarding the payment from the KFC.
                  So I want to get the amount refunded back to my account.
                  P.S. I have attached the Payment slip.
                  +1 photos
                  Apr 1, 2022
                  Complaint marked as Resolved 
                  KFC India customer support has been notified about the posted complaint.
                  Feb 25, 2022
                  Updated by Zaman Hasan                   UPI Reference ID:[protected]

                  Verified Support
                  Feb 26, 2022
                  KFC India Customer Care's response                   Hi, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                    D
                    DRUVA Hegde
                    Feb 25, 2022
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                    Placed order for kfc order not confirmed but money got deducted
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                      D
                      D mehta
                      Feb 24, 2022
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                      Address: Gurgaon

                      Dear KFC team,
                      I’m fond of KFC and I like the KFC very much, but this time your Crew named Santosh made my meal awful by his rude attitude, as per the Terminal 3 Delhi KFC, I’m supposed to get 20% discount, he denied and I asked the reason so he denied to provide me the same.
                      I request you to kindly look into this matter seriously and teach him how to talk to the guests.
                      This type of employee are ruining image of KFC.
                      KFC India customer support has been notified about the posted complaint.
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                      Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                        D
                        Dcpram
                        from Hyderabad, Andhra Pradesh
                        Feb 24, 2022
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                        Address: Himayatnagar, hyderabad

                        Order id 97135
                        Date 23/02/2022
                        Food not delivered
                        Sending mail as delivered
                        No response to phone calls
                        Cheating customers
                        +3 photos
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                          D
                          Dcpram
                          from Hyderabad, Andhra Pradesh
                          Feb 24, 2022
                          Resolved
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                          Resolved

                          Address: Hyderabad

                          Order id 97135
                          Food not delivered
                          Showing delivered
                          Date 22/02/2022
                          No response
                          Deleting reviews of mine in app
                          Worst fellows
                          +3 photos
                          Mar 27, 2022
                          Complaint marked as Resolved 
                          KFC India customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 24, 2022
                          KFC India Customer Care's response                           Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                            D
                            Dragod4522
                            from Siliguri, West Bengal
                            Feb 23, 2022
                            Resolved
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                            Resolved

                            Address: 11 Tilak Road, Welcome Guest House, Beside Mitra Nursing Home

                            I ordered 1×Wednesday strips bucket and 1× coffee mousse cake and already paid via PayTM.I kept getting messages from KFC that my order is confirmed and my order is under process and that my order has been dispatched and will be delivered shortly but it’s been more than an hour and my order is not yet delivered and I already got a message asking me to give feedback.Worst part is that I can’t even track my order or contact KFC as all their numbers say “temporarily out of service” when I try to call them.
                            Mar 30, 2022
                            Complaint marked as Resolved 
                            KFC India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 24, 2022
                            KFC India Customer Care's response                             Hi, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                              S
                              Sairine Haider
                              Feb 23, 2022
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                              Address: Malviya nagar kfc

                              The item was smell really bad and it was having a black dark spot in each of the leg pieces that I couldn’t eat tht piece . Kindly send me the new item or refund instead it was worthless order
                              KFC India customer support has been notified about the posted complaint.
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                              Had a very bad smell and taste as well .. really having a dark spots in each of the pieces

                              About the bad taste of kfc item - Comment #3960976 - Image #0
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                              Hi Sairine, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                                B
                                Babyleela
                                from Devanahalli, Karnataka
                                Feb 22, 2022
                                Resolved
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                                Resolved

                                I have ordered large popcorn and they will give less in that and leg pieces are not boiled properly that is half boiled
                                +2 photos
                                Mar 28, 2022
                                Complaint marked as Resolved 
                                KFC India customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 23, 2022
                                KFC India Customer Care's response                                 Hi Babyleela, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                  S
                                  Seelam Srinivasareddy
                                  Feb 22, 2022
                                  Resolved
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                                  Resolved

                                  Hyderabad Telangana panjagutta Kfc store my name is srinivasa reddy we ordered chicken nugget biryani large but they gave us 50 grams of biryani we even called customer two times there is no response at all please take immediate action
                                  Mar 28, 2022
                                  Complaint marked as Resolved 
                                  KFC India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 23, 2022
                                  KFC India Customer Care's response                                   Hi Seelam, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                    A
                                    Akhil.98
                                    from Noida, Uttar Pradesh
                                    Feb 22, 2022
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                                    Address: Noida logix mall

                                    The worst chicken i have ever had the location is noida logix mall they gave me burnt and stale peices i complaint twice i replaced the item I request to please Kindly check Also the behaviour of the staff is not good
                                    +1 videos
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                                      P
                                      Pridhi Bhatia
                                      from Udaipur, Rajasthan
                                      Feb 22, 2022
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                                      Address: Lake city mall, udaipur rajasthan

                                      Dear sir

                                      This complaint is regarding the stale food served at your udaipur franchise at lake city mall, udaipur.

                                      We are very old customer of kfc. Earlier too we raised this issue verbally.

                                      Chicken served was very hard and rubber like, totally juiceless...
                                      The zinger veg burger also was having stale burger bread...even the lettuce leaves were not fresh.

                                      Last year too we returned the chicken bucket. That order was routed through zomato.

                                      Kindly look into the matter as everytime this issue crops up.
                                      Hard earned money spent go waste, moreover emotions of the children are mainly plalyed on.
                                      +2 photos
                                      KFC India customer support has been notified about the posted complaint.
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                                      8 o[censored]s in my family are down with food poisoning after consuming kfc burgers and chicken at the Bangalore Gopalan Mall outlet a couple of days back.Apparently a lot of friends also mentioned the same.
                                      All o[censored]s used to love kfc food and now we are contemplating on eating there.could you please look into the quality of food you serve your customers..
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                                        T
                                        Tanushree Malik
                                        Feb 20, 2022
                                        Oct 1, 2023
                                        This thread was updated on Oct 1, 2023
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                                        I am complaining about receiving unnecessary Messages from KFC India

                                        Address: Dwarka, sec 21 New Delhi

                                        Hi, today i.e. on 20th feb 2022
                                        I received a message from VM-KFCCHK Saying that my KFC express order is ready in three minutes 16 seconds And I can collect that order from a pick up counter of KFC showing the receipt which was with the name of my dad, I got in the link Given In the message itself, I think it was a fraud message and since I opened that message I am worried that it might hack my phone details because I didn’t order...
                                        +2 photos
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                                        37 found this helpful
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