KFC India Complaints & Reviews

This sunday 24th june, we visited the bangalore phoenix mall kfc (Ground floor, right opposite to the pvm cinemas). We noticed we have an offer if we use phone pe. However, the people who were in the counter, not accepted the phone pe payment, saying their service (Server) is down... If the server is down, how they can accept the card payment. Looks like you just kept the offers to make your customers fools......

I ordered a popcorn rice bowl in forum neighbourhood mall in bangalore.
I ordered for my kid so before billing i asked if they would give without gravy.
They all went inside and discussed and came back and told me they will give.
So they billed me rs. 120. I paid and was waiting. After 15 mins they are coming and telling me they can't give me the rice without the gravy. My 4yr old kid was hungry and was crying. They...

Hey, kfc you people collect donations (In some centres) for needy poor children, is it worth???
Because today i had visited kfc zoo road tini ali guwahati, assam, india. Two little kid begged for food near kfc centre as they were hungry & i decided to offer them a little item (2 chicken longer) but your stuff didn't allow to enter to eat in dine in as they are poor. I will order & pay, what wrong with it??

Tell me...

I ordered kfc from gachibowli yesterday (21/6/2018). And the following issues occured -
1) delivery took 1.5 hours for a distance of 3 kms till the point.
2) food when arrived was very cold and stale.
3) we ordered "hot and crispy" chicken, but the state of t he chicken was horrible. It was not properly cooked, and chicken was raw.

We had to throw away the food, but as the delivery was delayed, we didnt...

As i dine in kfc mogappair last friday[protected] with a starting order 1 mingles bucket and 1 zinger box of worth 470 paid and after that i ordered 1 large popcorn and 1 large pepsi worth of rupees 255 but in my account it is debited as rupees 255+175. Initailly rupees 470 has been correctly deducted after that for popcorn it is initially swiped from my debit card and it is not validated said by bill desk and she tried for second time and...

Kfc in Bangalore frazer town making customer wait like ### and no staff to take orders and delayed service pathetic service. Having 3 order counter with huge crowd they had operated only two. No option to select or order apart from super charger burger. More over we went at 9 came out at 10 it was take away for which wait time was 1 hour. Pathetic manger who is not concerned about customer. Worst store...

Dear sir/mam,

This is to inform you that, i  placed an online order of super 6s bucket (Aundh pune kfc branch) i eating kfc chicken but the food quality and tast is very bad and cooking not properly i really disappointed with that
I facing this kind of issues n i raised complaint. At the time poonam aundh branch manager was called to me and hear my issue then resolve it by offering me complimentary super 6s bucket...

Koramangla branch is worst in service. Usually the waiting time is more than one hour in rush hours. Most of the staff seems to be illiterate and are not much trained in the service department.
One such incident hey were arguing with me!!! When i said to customise my order. They started arguing with me by saying that "you can't change your order now!!" in a bad manner!!...

Poor customer service @ kfc enalte mall chandigarh order for 2 burger but got a bill of fries and pepsi poor i'll never visit again they charge 131 and i got a bill or 80 rs (Chori) mostly i visit bathinda 60. To 70 times in barnala highway but can't get any problem but elante mall poor poor they they take extra money wroste service
Contact me
Sahil
[protected]
12345sahil. [protected]@gmail.com...

Today at3:15 inpacific mall kfc, i ordered for burger, hotwings and mozitto.when i tasted burger it was stinking badly and the hotwings were too tastes bad .when i complain about it, two of the employees agreed after smelling it, but the manager refused to cope up.Earlier it was happened to me but ignored it, but now it is amatter of serious concern.please do not play with the life of innocent people.take strict action.i donot want any refund...

I went kfc restaurant with my family for a lunch. I ordered some food which kfc staff suggested me.in the more than 50% food wasted because we cannot eat that food heavy prices with lot of bones and its not a finger licking food any more. I am completely disappointed. I don't want visit this restaurant again. These people wasting our money and time....

I gave a online order of rs. 674.32/- on 06/06/2018 (Wednesday) through my account (Sbi transaction no. Nsbi[protected]igadrdptv1). After half an hour of order, kfc representative informed me (Mobile no. [protected]) that my order was placed on durgapur by mistake and money will be refunded shortly. Till date i did not get my money back as order was cancelled. Please help me out from this situation and refund me my amount....

Yesterday i ordered in kfc, the total cost was 363 rupees at navallur branch kfc. When i was took order i used my debit card, first time it was failed and second time they tried again, there no failed message but the order taking person told second time also failed. So i used cash. After 30 minutes i received debited message from bank. I enquired kfc first they, we are in busy in schedule. After started asking they told here no update, maybe...

We took some products from zirakpur branch and the counter guy told us to make a survey to get discount on your next orders, but when we comes to ambala for next order then they guys totally misbehaved with us. 10% discount is not a big deal for any customer but you should be loyal with your customers.
Ajay the sikh guy was counter person for order taking on drive thru channel and the manager on duty was looking totally illiterate...

I have ordered from kfc bangalore (Old airport road, bangalore is the nearest shop) on 08.05.2018 for an amount of rs.538.98 from mobile app through my mobile no. [protected]. The order was not placed and not executed. However an amount of rs.538.98 has been deducted from my account. Sbi ref no. Nsbi[protected]igadmhxx19

I have written many e-mails to : kfcindia. [protected]@yum.com and no refund or any reply has been received so far.br...

This has come to my surprise that a big food chain who is famous for its food has a service and quality of food that is really bad. Earlier i was very happy with the food and service as well but recently i have noticed not just in one store but in two stores the quality is being compromised. The one in ahmedabad one mall - there they take a lot of time to complete your order even if there is less crowd and even after spending that much time...

We had been to kfc outlet situated at new delhi airport near terminal t3 food court. (Near pillar no. 17) on 24th may 2018 to buy some food items.
The rates displayed there do not mention whether the cost includes gst or not.
When i asked why it is not clear, the sales girl or the manager of the outlet was also not aware about the same.
I have written complaint about the same on 24th may 2018 at 2.30 pm.
The manager...

Order Ref ID: 6183631 Order Date[protected] Order Value: 1433.60.

We placed an online order, through their website on 12-May-2018. For the Delivery address H-25, Noida Sec -63, Up. India.

Online services routed order to Noida - 18 Outlet, which they later called to say that delivery address was out of their reach.

We had asked them to cancel our order, which they agreeded and said refund will be...

I ordered a super sixes bucket and paid via paytm. I waited for two hours but didn't received my order or heard anything from there. I, then, started calling at their customer service number but most of the numbers are not reachable and out of service. I attached the details on their feedback page but i am sure i won't get any revert from them. Such a big name yet such pathetic service....

I have visited the restorent situated in dlf mall of india, noida india. The quality of food is worst even a street food vendor servs the better one. I am submitting this complaint coz i am a regular customer of kfc and i never want that due to this kind of thing i cant use your services. I have attached the food pictures here. So please refer those and take the required action....