Koryo — regarding delivery and installation of defunct air conditioner | |||
Hello, I am Debjyoti Debnath from Sambalpur Odisha, having purchased a Koryo AC from Big Bazaar on 7 April 2019 and got it delivered on 30 April 2019 and installation on 21st May 2019. The day it was installed the next day it stopped working and we have to tolerate the heat since then. We registered a complaint on 25th May 2019 after requesting big bazaar to follow up. After repeated request the technician came on 29th May 2019 and failed to repair the AC due to lack of knowledge and said PCB and sensors are not working. However the technician said he will replace the AC or the spare parts he has not turned up since then which is very annoying and causing serious issues for us. Kindly look into the matter and do the needful so that the quality of big bazaar service can be maintained. Was this information helpful? | |||
|
Koryo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Have sent the required documents, Please take needful action
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
30%
Complaints
507
Pending
0
Resolved
154
View all 507 Koryo reviews & complaints
+91 22 3084 1300
Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road, , Jogeshwari (East), Mumbai, Maharashtra, India - 400060
View all Koryo contact information
Please share your contact number and bill copy at [protected]@futuregroup.in so that I can forward this to the concerned team.
Regards,
Priya
Future Group