Kotak Mahindra Bank Complaints & Reviews

I have a kotak credit card. I am paying around 15k every month still my outstanding is not decreasing which is some how very unfair for me. I want to close this card as i have paid more interest in past few months than the credit limit. I don't want to continue with kotak now because it is spoiling my cibil score. I am requesting you to close my credit card. I want to make the payment of my total credit card amount in 3 parts so that i can come out of this credit card trap.

I have tried lots of time to write to kotak by their section on their website but, it gives error every time.
One can say it's a trap so that customer who is busy in their own schedule can never make complaint and the suffer.

Really a fraud company. Even their ex employees says the same. Never buy any thing from kotak.

I am anuradha i have account with kotak mahindra bank.. I made imps today due to ideally mistake with one digit payment transfer to wrong person last digit of account was 518 by mistake type 418 instead of wrong details payment successful transferred to wrong detail. Kindly mark this payment hold & reverse in my account.
All details attached with complaint

Dear sir/mam,

I have visited my nearest dhule, maharashtra kotak mahindra bank branch for close the my kotak mahindra 811 bank account but bank staffs was saying account will not close from our side & you can contact to our online kotak mahindra call centre for the same. Kindly find attached herewith the my account details screenshot for your reference and further process. So kindly do the needful action from your side asap.

Regards,

Sujit kumar singh

Dear sir/mam,

I have visited my nearest dhule, maharashtra kotak mahindra bank branch for close the my kotak mahindra 811 bank account but bank staffs was saying account will not close from our side & you can contact to our online kotak mahindra call centre for the same. Kindly find attached herewith the my adhar card for your reference and further process. So kindly do the needful action from your side asap.

Regards,

Sujit kumar singh

Account number: [protected]
Crn number:[protected]
Name: nitin singh rathore
Registered mobile number: [protected]

Today on 11 oct 2018, early morning at 6.46a. M, a fraud transaction of 148572.47 is done from my kotak credit card. The transection was done for solo clothing. And my credit limit goes in minus (-58399.79).
When i got a call from kotak bank to confirm this transaction i have asked them to reject it and i called[protected] support number and raised a dispute (Service request number - sr#1-[protected]) and blocked my credit card.

Also a transection of 76146.15 was tried for lzc legalzoom.com, which get declined due to card deactivation.

I request the bank and rbi team to look into it and remove fraud transaction of 148572.47 of solo clothing from my bill.

Hello sir / medam
I am not happy to your account because it's spoiling to me every time put money in ac then automatically gone in closing ac. Now i am scrad before put money in ac. I have only one kotak ac i don't have another. When calling about money in customer service then he give me reply he cut your outstanding balance. Nobody tell me how much is remaining. Last time i am put money in ac to transfer to some one this time money gone in clo ac. Today some one send me 2000 then same result.
Now i want decided i am closing account it's better way for me because every time feeling scared before money then better way close the ac. Suppose i have outstanding money it's meaning not cut all money without inform. Couple of times i am spoiled my name only and only reason of kotak bank when i am promising to some one i will give you money then your bank cut my account. So please if you have good way then assist to me otherwise tell me you close your account we don't have any other way then i close my account

Regards
Deepak radadiya
Ac [protected]
Crn.[protected]

Hi team,

Below are my parents account and the same was blocked in status and not sure why the account got blocked even after having sufficient balance in the account. Kindly rectify the issue immediately.

Note: full kyc done yesterday.

Kotak mahindra bank
Account number [protected]
Crn[protected]

Kotak mahindra bank
Account number [protected]
Crn[protected]
Ifsc kkbk0008488

Sir
At atm transaction only sms that my money rs5000 is debited from my acount but i didnot get the money, its deducted from my acount balance only
My a/c no.[protected] ifsc code ;kkbk0000322 and withdwaral atm code ngw8053 on date[protected] timing 12;10;29 pm and here is not any branch of kotak bank my kotak mahindra branch is kolkata branch

Yours
Keisham anilkumar singh
Imphal

I have paid money to 1 mg and cancelled. Although 1mg initiated the refund, but i have never received the amount from kotak

Below are the details for the transaction and mail from 1mg-

Dear dayal,

Greetings from 1mg.

Please accept our sincere apology for the delay in response.

I wish to inform you that we have already checked with payment gateway team, and below refund has been already processed from our end.

Po[protected]/pay_akwmdkqxuv5vvu - rs. 219.0 - upi/21/8/2018

Po[protected]/pay_akwgeb7q120ou7 - rs. 139.4- upi/13/8/2018

Hence, i would request you to kindly raise the chargeback dispute to your bank's chargeback dispute department.

Post investigation, they will share the report to you and if you found any negative response from them, you can share the report with us and we will forwar the same to payment gateway partner to recheck it with the bank.

Your understanding and patience are highly appreciated.

Please feel free to contact us for further assistance.

Stay healthy,
Vishal s
Team 1mg

Today one person called me as i have to open my brother's account in kotak
bank . the person indirectly demands for mpin, i refused him my level best but atlast he said we are genuine as messages are coming from kotak mahindra bank, now phone is switched off, and my whole account get empty as money 1700 rupees get transfer to some manish saini's kotak account.
fraud number:[protected].
ref. no. :[protected].
My number: [protected].
please help me.

My name is mohammed khaja azgar ali nd i opened a account on 12 sep 2018. My acc num is [protected] my account is not yet activated when i called the consult person he is saying u have to inform 1st.. If there is any issues then it's your responsibility to inform a customer.. Today i give all the details what they need still they are saying it takes more 3 days to open. Literally i'm fed up with you people.. Kindly solve my issue

Hello sir/madam

My name is devarapalli durgarao. I am 811 user of kotak mahindra bank. I complained to kotak mahindra bank nearer to me. I ask them for a help about, to activate my bank account details with npci server but they are doing just update my aadhar card in bank details instead of what am i asking to them... They message me they resolved my request whats they done there i dont kow..

So plz help me, to activate my banking details with npci server

My
Crn no[protected]
Mmid 9485365
Ifsc kkbk0007626

Dear team

I have visited the atm of icici bank for transact some money from my kotak mahindra bank account on 29-sep-2018 around 11:30 am.

I have processed for 10000/-, at that time amount got debit form my account as per message received, but money not received from atm machine, i had done wait there for 20 minutes, but money not received through machine.

Which is really not acceptable. I thought amount will come riverse back automatically in 7 wrking days, but till today i have not received money in my account.

Pls do the needful & give back money in my account as soon as possible.

Transaction ref no[protected]

Pls contact

Alice sharma
[protected]

I had applied for kotak credit card (Card to card). My application number is[protected]. They told me it will be maximum 21 days to know my status that its approved/rejected. Now its more than 1.5 months completed. Still no response. While i tried to contact customer care they are just holding me by saying within this week you get approved and all # everytime.. But weeks passed and no one contacted me.
While my friend applied in another bank card to card credit card he got his card in a week.
I love to use kotak 811 account.. But i never expected that kotak credit card services are that much irresponsive.

I applied for credit card which was approved by the bank. The bank dispatch my card but i was unable to get the card as no one called me up and card was sent back to bank. I made address change which was approved and the card was redispatched. Now i called several times to bank but i didn't receive satisfactory answer and some agents disconnected my call also. I went to blue dart office and after several attempts i got my card but when i called bank to activate it they are saying that there is block on account and bank is not sure weather it gets activated or not. Now you tell what kind of service is this that after receiving the card bank is not sure what is done. It's harrasement. My card limit is just 15000 and i made my plans that how to make good use of money for my needs. But you guys shattered every dream of mine. So all i need is that please remove block from card and let me use my card for my important needs. Else i will raise complain to higher level. Please don't harrase your new customers like this. How can a bank make such mistake of approving credit card. We trust bank but you guys are not up-to the customer mark. Plz do not play with customers emotion. I hope you won't make be unhappy

Sir, i have closed my savings account in kotak on 20/08/2018, but they are not transferred my balance money which is rs20000 before my account was closed it's already 2 weeks over still they are not given my money back, i have sent several mails but they are not replying. Please highlight this issue, i m very much struggling to contact kotak customer care but it is not happening. They are not replying to mails.
Pls help me

Dear team,

I applied for a kotak card from kotak executive named as deepti bearing mobile number [protected]. When my conversation starts with this above kotak executive deepti she told, that according to my salary slip and eligibility criteria my limit will be 3 lakh, but when my card arrived yesterday it’s limit is only 40k…. Again i trying to connect with that deepti, she told me that i will not help, do whatever you want from your side, anymore she is not helping me. You can check call record details from kotak side.

First of all, i want to lodge a complaint against kotak for this type of employee environment in their company and their this type of rude service. Want to file a complaint against deepti for this type of behaviour, attitude and making a false statement regarding limit for the same and all.

My expense budget bracket was 3 lpa to 3.5 lpa, so i have applied for this card but they have provided me with the limit of 40k only and when card is handover to me then they are taking it very easy and no response from their side, and using very unprofessional language with me. Which is very unprofessional for any type of corporate environment. Help me asap for the same.

Regards

Name-shalini rai

Hello Team,

Im having a personal Loan with Kotak Bank SPLN61490505. I am expecting the first EMI to be deducted today(05th OCT 2018). but till now it is not deducted. I have tried to reach out to kotak customer care but i am unable to connect to that contact numbers.

I am afraid that this may effect my CIBIL, kindly help me on this ASAP.

Kannuri Nagaraju

Hello,

I have applied for a personal loan of 5 Lakhs in Kotak Mahindra Bank for an emergency requirement, in the year 2007, January, for tenure of 60 months. The loan got approved after providing 7 blank cheques and required documents. The loan was supposed to be disbursed by 15th of January but from the bank the disbursement was getting delayed. So I have decided to cancel the loan, and has cancelled all the 7 cheque's and the ECS for the loan EMI payment.

The same I have informed then Bank Manager that I don't require the loan anymore and has cancelled all the 7 cheque's and the ECS facility for EMI, but still without my knowledge the bank has credited the loan to my account.

The DD was deposited to my account, without my knowledge. There after, I have used the loan, and faithfully paid all the EMI's every month through Cheque to a third collection personal.

Till I have completed all the EMI's that is 60 months, has paid all the actual and interest, I have not been informed about any penalty charges ever.

I have complained to bank so many times, that I have paid all the EMI's properly, there is no Cheque bounces in my account.

Presently the Kotak Mahindra Bank is mentally harassing for the penalty charges, I have completed the loan repayment on 2012 Feb, from that time so many conversations has happened nothing bank is listening.

Now, Kotak Mahindra Bank is demanding the penalty charges which is over 1Lakh for 7 Cheque bounces, which is supposed to be 7 * 200Rs = 1400 Rs.

This is also affecting the credit score in cibil for future loans.

Please help to resolve the issue.

Thanking you,

Biplab Roy

Credit card payment department call me for pay my credit card bill.. Due date is crossed now.
So i told him i ll pay full mount in two to three days.. If a got charge on this its fine for me.
But the guy name say amir but on true caller its showing abdul they use wrong word for me.. He said two rupiees hai kya pocket me n all and so many bad words.. I have all call record list and m going to my local bandra police station for taking action against him.
And after that payment i dont want to use your kotak cresit card just because of your that service so please i wat to block my card aftr this payment.
And call me if posaible about this matter.