Kotak Mahindra Bank Complaints & Reviews

I requested cheque book through sms on 15- september-2018 & received msg on 17-sept :-dear customer, velex tried to deliver your kotak bank shipment, awb: [protected]. You may contact us on [protected]/[protected] between 10 am to 6 pm. I called on both the #s but not reachable. And today i recd msg from kotak:-dear customer, we are pleased to inform you that your cheque book has beendispatched vide awb? [protected] thru velex courier courier on 17-sep-2018, however i have not received the cheque book. Please let know the status.

I did a wrong account transfer on 13th sept 2018, i have made a complaint to your bank 1-[protected] reference no, everytime i had called up customer care and asked for call back, and no one informed that i need to visit bob bank, today i was said to viait bob bank and handle myself, i will go but this should be informed earlier by your bank, which they dint. Unhappy with the service. Sharmistha mukherjee

Mene new zero balance pr account khola tha kotak mahindra bank me... Jisme ek online sms aya kotak mahindra bank ki trf se deposit ka... Fr mene sms ke link ko open kra jisme mene axis debit card ke through mahindra me 1000rs ka tranction kiya 7sep ko... Axis bank se money deducted hua lekin mahindra me money received nhi hua.. Aj 8day ho gaye... So please

My bank account no. [protected] l have registered complaint in customer care against not received complete cash from axis bank atm, sharifa road, amrut nagar on 01 sept 2018 at 10.50 pm when i have done second transaction of rs 10000 but received only rs 8000. Please check my atm photage and add my deduction amount rs. 2000 in my account. Kindly reply me on my registered email address. Thank you

Hi,
Kotak bank team
I am deepak kumar gupta, i have applied credit card by online 20 days ago, also i have submitted all documents (Pan, aadhar card, itr 2018) to your executive as per your bank's requirement on 7th sep 2018. And my credit card reference number is[protected]. But still i didn't get any reply from your side and i would like to know how much time will take to process.
So i want reply and fast process from your end.
Thanks

Respected sir,
I requested to open 811 kotak mahindra bank account and the representative who came to me opened my demat account without my knowledge. He took the signature on a booklet and when i asked him about that he said its a formality and your account will be opened. Then he opened my demat account. Now my money of rs 1179 has been deducted and paid to kotak securities. But i didn't want to open any demat account what would i do with that. My salary is not enough that i will buy shares. I want the refund and its been over a month that i have opened the account. Then i called the bank manager he said that he will help in closing the account and i will get the refund. Then he took the signature on closure form but till today my account is not closed neither i got my refund. I need the refund its all about my earnings. Please help me to gwt the refund. Now i am calling that agent and the managar, they are not answering me. Please help me. Are these the policies of the bank to cheat the customer. I want an action against them they are fooling people by opening there demat account without the knowledge of the customer. Please help.

Regards
Princy aggarwal
Account number: [protected]

Initally kotak executive had given kotak credit card demo by saying no hidden cost/ no maintenance cost in any format. But after card got received, i am started getting billing of 1265 rupees every month under card protection plan. Even after several complaints against by calling customer care, no results.

It happened in bangalore. And i am still stuck with bill due.

It made me to start hating kotak service.

Please help me get rid of this.

Thanks,

To all

MY self Dilip Mishra I am Using kotak mahindra bank since 3 to 5 years My Account No[protected] And CRN NO 36787907 and Personal loan and Credit cards due to having business loss so that i can unable to pay payment 2 to 3 months but i am requesting you please continue and my
all services i will clear the all outstanding i am requesting to the recovery agent to convert the my total outstanding to EMI and they given the some convert in EMI and my Credit card total Outstanding was 162000 and they given me 15000 less from total outstanding its comes to 147000 and some AMT on last statement that was 25th Aug-18 but on that Time given the Cheque of rs 14000 in date of 25th Aug-18 and after that i am made the payment 4900 through PayTM and on 4th Of Sep I Have received PF Amt 62747 And they also deducted in My Account without any intimation the thing is that i am saying every time to customer care and recovery person i am not ford customer i am clear all outstanding but pls activated the all services and and unblocked the card

Total Outstanding 162000
Discount Given Me 15000
Renaming AMT 147000
EMI AMT 24000 And Some RS for 6 months But 1st EMI Should Be 31000 And some RS This Confirmation Given My Recovery Manger but unable to recived the Any Mail Form him on 23rd Aug'18.
Total Payment Done Till NW
14000 Given Cheque and 4900 Rs Through The PayTM And 62747 Form My Acount Total Payment Done Till 81747

Still My All The Service blockaded and today i am call to Kotak Mahindra Bank CREDIT CARD DEPARTMENT they given Two no for collation department that two no that is [protected] and [protected] i am triying both no unable retched.

My Problem is that i have 3 More payment form same account that is 1 Personal Loan And two Consumer Loan that unable pay that due to this blocked the my Account and they are chaired me ECS bounces Every EMI.

I am saying every time to recovery person and customer service but they pls try understand and i am ford customer i am clear all outstanding with given EMI BUT Can't understand my problam.

Pls Help Me my problem given suggestion for future step.

My Contact Not [protected]/[protected]
My Email ID [protected]@gmail.com

I Am Unable to screensort

Thanks & Regards
Dilip Mishra
[protected]/[protected]
[protected]@gmail.com

I did an UPI transaction on 12-sept-2018. The UPI transaction was from [protected]@kotak to callmohamed.[protected]@oksbi. The transaction failed but still amount got deducted. Transaction ID:[protected] . I raised a query regarding this matter with Query ID:[protected] but still there seems to be no response from the bank. The money is very important and urgently required to me. Please resolve it ASAP.

Hi this is rajashree, on 11-09-18 i was trying to add money (Rs 1000) to my kotak 811 account through my husband's cosmos bank net banking.

The transaction was successful but my money is not credited to my kotak 811 account.
Please go through this and address my issue. Below i have mentioned the citrus transaction id - 59401

I am attaching the screenshot of the mail id received from cosmos.

Dear Rahul Naik, Go to http://t.payu.in/7v7C8r to deposit money and complete the account opening process. This was provided by the bank so I made the payment through this link using my banking the transfer was successful by my Kotak account was not credited where my money is gone don't know ! I want a quick action to be taken and credit my account with the 5000 transfer which I made

I have apllied for kotak credit card on 23 August 2018/ 19 days ago but till now the status is under processing.
but i got informed from your customer care officer that the application takes notmore than 7 days to be processed.
i want to know my application status as early as possible.
please do the needful and take imediate action.
my name is Shivangee Kesar
my application no.[protected]

Hi am a new customer, wanted to open.
1. Joint account
2. Junior account
3. Linking of demat account with saving account.
I have given all the signed documents to kotak bank representative on 28th aug.
She has created a single account on the same day which i didn't asked. I have made atleast 10 follow up call over the last 2 weeks. Everytime the answer is next the account will be created.
When i contacted branch office, they said the all physical documents are received on 9th sept (Today).

This shows the signed document is allowed to take home. I worried with the privacy and security of the customer.

Services i received so far is not only disappointing but felt so much ignorant towards a customer. Probably the closer of account is the only option.

Dear sir,

Myself amit kumar, i am living in delhi with my wife.in[protected] i was using barclays bank credit card but my card had stolen by someone. After that also i did the payment of the dues but from last 15 days i am getting calls from some goons who are threating me for recovery and saying that they will kill me or will harm to my family. Please tell me what should i do in such situations?

Thanks & regards,
Amit

My mom card payment were pending. But she was nt at home. And this banks money collecter comes and tortures me to give back the money whn i hv said him i dnt knw talk to my mom. This guy without our permission asks money frm our neighbours. Whn i said plz dnt give mom will be angry with me. He started to use bad words to me. Calling me bhanchod and fraud. How can he call me that all things. Who the hell is he. Even i knw the law pretty well he hv no right to use that words. I can file a cmplint against even bank and him for harassing me insulting me in front of others. He hv no right to call me bhanchod, frad or mental he is harassing me. Insulted me. Whn i was nt the one to take the money. If action is nt taken by banks and other heads against him. I will even file cmplnt against bank

Donot open a kotak mahindra bank account as it is doing a gambling with all its customers.
Without intimation my account balance is being duducted as tmbs nearly 20000 rs was deducted from my account. Kotak mahindra is doing a much big fraud than pnb justice to be done to all kotak customer in this regard... Am a normal employee please help me in this regard.

I have a credit card ([protected]) of kotak mahindra bank and my some payment is due and i unable to make payment at this time due to my personal financial problems.
I will make the payment when i will receive my salary and i have told this to kotak collection team. But they called me again and again on[protected] and tortured me and misbehaved with me for making payment immediately and they also called to my boss asking the money. And they also told me that they will send their field executives and police to my office. I can loose my job because of this act and then it is not possible to make the payment on time, since i have only my job of earning.
Numbers from which i have received the calls-
[protected], [protected] (Charu sapra)
Charu. [protected]@kotak.com

Kotak credit card i'm using where they cut my amount of 4000 unwantedly... I have made a payment that amount it's not showing... I already covered emi to the amount but bill was generated for full amount i paid also now the kotak telling your emi amount as been converted to emi and to pay that amount again how it's possible when i'm already made a payment... There system is very bad they loot the money of customers daily calling to kotak customer care it's waste of time and money they are totally fooling the customers.. No proper response... They won't solve the issue also just closing the statements without solving the issue... Very bad... Torturing customers...

I made a upi payment of rs. 1120.00 from my mobile banking app of kotak mahindra bank to amazon india (Order #[protected] on 6th aug, 2018.in between then my internet connection, where i was using amazon app got disconnected, and amount had been deducted from my account. Now amazon is saying they did not got any amount from your bank and kotak is saying they have credited it to beneficiary account. I called both of them at least for 10 times (Kotak has no toll free no and their customer executive also mark ur mail as resolve, without answering it), but they kept repeating same reply.

I am adding upi transaction id in attachment.

How can i charge a dispute regarding this and how kotak will help me out?

Lastly i want my money back, i don't want your repeated answer like we have credited this amount to beneficiary account.

It all started when i requested credit card for my salary account but unfortunately cant receive it by speed post because i moved to some other address. I asked the delivery person to return it to bank and cancel its request.
After few months i gave account closing application to my nearest branch and asked them to close my account. I filled that closing form and made my account balance zero by withdrawing all money i have.
After almost 5-6 months,
Now the main issue comes here, i got charged for credit card bill for rs 250 which i never received or seen. Hows this fair? Why didn't they informed me while accepting my closure form. Why should i pay for the thing that i have not seen/used yet! Please answer