Kotak Mahindra Bank Complaints & Reviews

Ad hoc statement charge ₹68 have been deducted on 14/10/2018 from my kotak mahindra account without any information.

But i haven't asked for any such statements from bank either i tried customer service no. But not connect with customers care officer.

So i need clarification from bank or reverse my ₹68 to my account.
Withdrawal - 68.00 rs waiting for your valuable reply as soon as possible

My loan account is cfb26993, i want statement of this account, my emi is not getting debited from bank account, they are saying that there will be no extra charges, but at the time of noc they will charge me heavy fine, this is to warn them, why they are not responding to any of my mail and phone.

I have done payment through imps to check whether it is getting credited in the same account but still there is no response for the same too.

Very worst banking service by kotak mahindra bank, dont deal in this bank and avail any of there services

Am anthony mahimai with account number [protected]. This month i have charged for tbms, since this is a zero balance account. A complete fraud is this from kotak bank. Planning to take this issue to higher level and will have to close my account with you people and ensure you are refunding my money back. Totally unhappy with u people same day money is been detected for thrice.
Looking for your immediate response. Before i take the matter into social media do the needful.

Regards
Anthony mahaima

I have a car loan with kotak mahindra and have step up for a ecs from my icici account for 5th of every month. However they call for the amount apart from the set date. Which has caused me fee for dishonor on account multiple times and also harming my creditability.
When called customer care they say that is their process of ecs.
This has been their regular practice since i have got the loan.
They don't have concerned team who can resolve your problems. Once the account moved to collections no one is their to answer your queries or re-direct to concerned person/ team.
The marketing and sales team is after your life till you get the loan and once the loan is approved and you get the money their is no one who even answer.
And the way they talk and interact with customers is not at all in line with customer service industry.
Would like to be compensated for all the fees and charges implied o account due to the kotak calling for ecs apart from date of ecs set. And also a relevant clarification and resolution for creditability harm due to their going out of way and process

Reference: My account No: [protected]; Cheque No. 000115
I had deposited my Kotak Mahindra bank account cheque to my SBI account (A/c No. [protected]) on 03/11/2018. On 06/11/2018 at 3.40 PM I had received SMS from your bank that cheque has returned due to difference in the signature.
a).Is it a right procedure to return the cheque directly without informing me ? Please explain me what is your procedure in this regard.
b) I have collected returned cheque from SBI & found no error in it. Also I have gone to my home branch & shown the sign to Ms. Sneha & other staff members; they had also found it Ok.
c) They had told that your procedure of returning the cheque. According to them your bank inform to customer before returning the cheque. But in my case why this is not followed not known to them.
d) Who will bear the cost if SBI & your bank put the service charges for that?
Please do the enquiry & let me know your action

I was transfer money from mobile banking 12 sep 2018 rs.700 to this account (A/c no : [protected], sbi) amount debited from my account (Account no : [protected]) but still amount credited there which account i was send.. Please solve the issue as soon as possible sir..

Transfer refno: imps[protected]

Thanks & regards
Parameshwaran balasubramaniyam
Kotak account details
A/c no : [protected]
Reg mob no : [protected]

Sir/mam, i have complain regarding not receiving money from the atm but has been deducted from my account i. E. [protected] an amount of rs 4000/-which i tried to withdraw from the boi atm south ex at 12:23:33 on 12th november 2018 on monday but didn't receive the money from the atm
Therefore sir/mam i kindly request you to solve the problem.

Thank you

I'm a Savings account holder. I annoyed with the recurrent sales calls to my mobile every week. DNC is registered within their website & National registry. I started logging several complaints since June 2018 from net banking website, talked to their senior staff to stop this behaviour. Last month I had serious direct conversations & emails exchanged with (Sana Thakur sana.[protected]@kotak.com) requesting to control their misconduct & respect privacy. But even till now this financial institution is continuing to annoy with recurrent sales calls.

Looks like Kotak senior staff has no decency to respect customer privacy even with DNC enabled in their website & national registry.

Attached all interaction ID, & turn of events with phone details of callers shared.

I have applied the passbook online and visited nearly 5 branches for passbook none of the bank is having the passbook then what the use of having such bank if they can’t fullfill the basic minimum requirement of bank facilities. From 2 months facing the problem the branches i have visited are ameerpet, begumpet, khairatabad, srinagar colony. None of the bank is ready to give the say will provide in 15-30 days and when reaching them after 20days they repeat the same words when ask them loudly they say we can’t do anything as we are not getting the passbook from center. Now i don’t know what is center. Please solve thid issue

I hold credit card & due to diwali vacation i m unavailable to my currenct city so i cant paid last due payment & i received a call from surat kotak mahindra staff telling me to pay immediately so i saidi will pay next day after that person who called me giving gali to not paying payment & valgur word to me. This is really harassment & never heard like this type staff. That person gave me gali about my mother.

These kotak peoples had dialed me in and they said they have lesser interest rates and other beneficiary services, i had to transfer my hdfc loan to these kotak pl, before proceeding to this i have clearly asked them about the foreclosure and part payment, their executives said after 1 year you can do 4 part-payments per year and no foreclosure charges after 1 year, they also committed in case of any emergency we can hold 2 emi's, but really when i had emergency they said no such policies exist and recently i planned to close my account after completing 1 year, but to my surprise they have mentioned many components like foreclosure charges, interest, etc. And added almost 24, 000 extra apart from my principal amount which is really unfair, all these days i am paying interest and principal regularly, why i need to pay extra for my money?

These kind of fraudulent is really not tolerable, someone suggest me what to do here next?

I have send mail at [protected]@kotak.com on 04 Nov 2018 regarding to activate my kotak 811 account as it was freeze by kotak mahindra bank during sending I also attached my signed MIDC form and Pan card.But still now my account is not activate.Please activate my kotak 811 account as soon as possible.My CRN is[protected] and registered email id is [protected]@rediffmail.com

I applied for a personal loan from kotak mahindra bank on 4-feb-2010, loan account csg3945918. An ecs on emi was placed to my hdfc bank account.in the first 2-3 months, there was an ecs failure as kmb had incorrectly captured the bank account number to be debited. I had to pay them through pdcs. The last installment for the loan was paid on 3-feb-2013. After 5 years, kmb is asking for cheque bounce charges of inr 19147. They threaten to put lien to my account with them, which had been offered for closure in 2012 through a letter submitted at their kandivali branch. Further, they have processed a credit card in my name without authorization for which they have generated monthly bill. The pace of resolution is so slow and the process so lethargic - you can complain only from their website, not write more than 200 words and explain in attachments - at the end of it, they promptly mention that it will take 5 working days to respond. Kotak mahindra bank has been the worst bank in my experience where the banking arm does not know what loans department does or what credit card department does. They also do not have records of older correspondence and ask for it for reference from me. I wonder how kmb arrived at the conclusion that it is the customer at fault and not them. Wondering i[censored]day kotak, dipak gupta and shanti ekambaram approve of bank's irresponsible behavior.

Hi,

I have applied credit card from bankbazar.com and i have submitted all the documents on october 22nd but haven't received any confirmation. I have also received twice phone verification from kotak support. But there is no still https://www.consumercomplaints.in/new_complaint/update, as its almost 20 days back. Please look into this issue. I have contacted many times, but no response from the team. I have never experienced from any bank credit department

Name of account holder: jeevan subhash rao
Credit card no.: [protected]
Sb account no. [protected]
Dear sir,
Today at 16.28 hours i did receive call deemed to be from kotak bank. Caller was female. She was asking me to furnish credit card details viz card number, date of expiry of card so as to enable kotak bank to issue new single card for both debit and credit card. She was saying that a message will be sent by kotak bank which i need to produce to the courier person who will be in return delivery my new debit-cum-credit card. She was insisting to provide credit card number and expiry date. I was reluctant to furnish same as in case other bank this is not being asked. They simply ask to use t pin and then credit card card number. The way she was explaining, i felt no harm in furnishing credit card number and its expiry as she was not asking cvv number. I am fully aware that cvv number and otp should not be discolsed to any one including bank official. As soon as she did ask me to divulge otp number sent by kotak bank, i smelt fishy and refused to convey same to her and abrupltly disconnected phone call.
Please enquire about this instance and conveye about outcome of your enquiry.
Thanking you
Yours faithfully
Jeevan subhash rao
[protected]

I received a call from kotak Mahindra bank that lady informed as she is working in this bank since 4yrs . She informed her name as preethi, Aishwarya, vijayalakshmi and one guy verified for loan his name as vinoth. They informed me to take reliance Nippon life insurance income increasing plan . After receiving insurance document they informed as I will get huge amount as loan based on this insurance policy. Don't believe this kind of fake calls.. This is totally fake call after insurance u won't receive any loan and even u can't cancel your insurance policy. Just ignore this kind of call . I received a call from[protected] and [protected].

Name: sameer mittal

In 2004 i was using abn amro credit card on my rented residence in delhi. I left delhi in 2005 and paid all out-standing of my credit card before move in faridabad. Approx. 2 year back i received a call from kotak mahindra bank for out-standing amount. I asked them to send me the detail for same, but no detail received till date.

Now i get to know that this wrong information of dues (Apprx. 2300) entered on my account, and because of this my cibil is going down.

Please check and ask to remove this wrong information from my account immediately.

I have settled my outstanding amount through neft on august 30th 2018, particulars given below and attached screenshot

Kotak bank

Account no

[protected]

Beneficiary name

Isbgl rar collection ac

Ifsc code

Kkbk0000958

Bank name

Kotak mahindra bank ltd

Bank code

641

Bank branch

Nariman point mumbai
Still its not reflecting on my cibil score.
Please do needful asap.

I was took a cinsumer loan on my refrigrator for 8 months and the emi is 1086.00 per months
For 1st they were not cut my payment for reason ecs registration now in 2nd months i was paid both the emi on time. But yesterday evening 05.11.18 i was got a mail from kotak bank i. E there is a penal outstanding of rs.1986.21 in your loan ac cfb46194 how?

One of our mutual fund plans (portfolio no. 4311732) was ceased by kotak in the month of October, 2018. But monthly SIP of respective plan was deducted for the month of November even after the above mentioned mutual fund plan got ceased. So, requesting you to reverse the transaction which was debited for Rs. 1000 as early as possible.Screen shot of kotak mutual fund plan in CAMS website is enclosed here with for your reference