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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
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S
Shafiqur Rehman
from Gangawati, Karnataka
Sep 7, 2018
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Address: 560102

I got a call from this [protected] number the guy who called was saying my debit card got blocked so he called to confirn whether i want to continue the debit card or block it. I didn't blocked my debit card at any time so just check with this number n i need immediate response regarding this n i it shld not effect to banking process it shouldn't be disclosed it shld be confidential.
Thank you
Shafiqur rehman
[protected]
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Sep 07, 2018
Updated by Shafiqur Rehman
Bank should contact me through mail itself
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    K
    Kajal Sati
    from Delhi, Delhi
    Sep 4, 2018
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    Address: New Delhi, Delhi, 110059

    Dear sod,
    Refer to my complaint pls short out the same which is awaited long back.
    I have withdrawn 50k from kotak atm but wich was decline but after some time i have revived a massege from kotak that rs-48900 credited to my account can i know what is my fault because i have not received 1100 rs till date and not considermy compaliant.
    Pls do the needful as earliest.

    Warm regards,
    Kajal sati
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Transaction failed but amount deducted from my account.
    Please see the pic attached below.

    atm withdrawal - Comment #3201863 - Image #0
    atm withdrawal - Comment #3201863 - Image #1
    Vadde Praveen's reply, Sep 8, 2018
    Hello Ur amount refunded or not please tell me my amount also debited how many days to refund money.
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      P
      Pawan37
      from Bhopal, Madhya Pradesh
      Sep 4, 2018
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      Address: Jabalpur, Madhya Pradesh, 482001

      Amount of 1179 and 3821 got debited from my kotak Mahindra bank account without my permission /knowledge with the narration of KSEC.

      This is a clear case of fraud as money from my bank account got debited which is supposed to be accessed by me and only me, I request the authorities to kindly look into this matter and refund my money and also disclose as to why such amounts are getting debited from many people's bank accounts. This is a scam that is being carried out by kotak Mahindra bank and kotak Securities.

      I request the authorities to kindly look into this matter as I am even taking this up in the consumer forum.

      Regards,
      Pawan Choudaha
      pawan.[protected]@gmail.com
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        N
        Nimrat Deep
        from Patiala, Punjab
        Sep 4, 2018
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        Address: Kapurthala, Punjab

        This bank empolyes does not coprate with us
        Unstatisfy process, no time puncuatetly even it seems to be irresponsibility of bank employes and bank manager also. M really upset to service of this bank. Before one month i was open my mother's account in this bank but one month left we did not get passbook even no any confirmation about passbook. It's very slow process and service.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          H
          hemanth lal
          from Hyderabad, Telangana
          Sep 4, 2018
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          Address: Hyderabad, Andhra Pradesh, 500053
          Website: WWW.KOTAK.COM

          Hello
          Myself k manoj kumar i was getting a call from kotak caller excutive he said u r card was destroyed and new card will be issued for u just some verification having there ask details card no. And otp he was 16099 amount was used and the transtion amount -8001/- id 008727 and amount-7999/- id 009118

          And the mobile no. He was called-[protected]/[protected]

          Sir i was request to u dont leave this guys
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Sep 04, 2018
          Updated by hemanth lal
          my mobile no.was [protected]

          just help me
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            A
            Ankit shishodia
            from Muzaffarnagar, Uttar Pradesh
            Sep 4, 2018
            Resolved
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            Resolved

            Address: Meerut, Uttar Pradesh, 250001

            Dear team,
            Please unblocked my credit card of crn[protected] and please confirm me what was the reason behind card blocking and do not make verification before you make card and you also spoil the time of the customer and even yourself
            No intimation about card blocking
            No proper resolution provided by customer care and kotak has not shared mail id anywhere
            Best regards
            Ankit shishodia
            Oct 7, 2018
            Complaint marked as Resolved 
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 04, 2018
            Kotak Mahindra Bank Customer Care's response
            Hi!We wish to inform you that, your Kotak credit card is blocked due to bank’s internal guidelines.
            Further we regent, we would be unable to activate the same. ^Team Kotak
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              M
              mithun.eb464
              from Kolkata, West Bengal
              Sep 4, 2018
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              Dear sir/madam,

              I want to know if there is any vacancy in the new branch of kotak mahindra bank in kolkata as i have got a call to attend interview tomorrow.
              The following message i have received
              Interview in kotak mahindra
              Venue no.1 shakespier sarani (Near dharmotola moidan metro station & front of birla planeterium)
              Ac market, 1st floor
              Kol-700071.
              Interview date & time — 5/09/2018 &11a. M — 1p. M
              Carry your cv, voter card, adhar card, pan card, colour photo, h. S + last qualification marksheet
              Contact person — pamela saha ([protected])

              I just want to make sure if this is genuine interview process from your esteemed institution.
              Please reply me soon.
              Thanking you!
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                C
                CA Sandip Gandhi
                from Surat, Gujarat
                Sep 4, 2018
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                Address: Anand, Gujarat, 388001

                Dear sir,
                I ashaben shah, given from bank of baroda non ctc cheque no. 00009 of rs. 500000/- on dated 08/08/2018 to kumkum developers. Kumkum developers having bank account in kotak bank. Non ctc was return on dated 08/08/2018. Then after it was represented by kotak bank without intimation of account holder on dated 13/08/2018. It was also return for non ctc. On same date, i request to bank to return my cheque at my registered address. They was received my request. But, after some days on 29/08/2018, kotak bank also represent my same cheque. The opposite bankers (Bank of baroda) was all time debited bank charges of total rs. 1770 (Bank charges 590 * 3) from party. The kotak bank is till date not return my cheque and excused with me for other. The kotak bank officer mobile number is [protected].

                Kindly take necessary action and help to us for a take return my cheque.

                Thank you
                Yours faithfully

                Asha dhimant shah

                (Partner of kumkum developers)
                Mobile no. [protected]
                My kotak bank current account number is [protected]
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  J
                  Jatan Baroi
                  from Kolkata, West Bengal
                  Sep 4, 2018
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                  Address: Kolkata, West Bengal
                  Website: insurance.kotak.com

                  On the first week of august, a kotak life insurance agent named biswajit chaudhury called me for an interview. After the interview he asked me for rs. 1200 as exam fee which would be conducted after taking one week of training which i paid to him in cash. The next day i had family exigency so i asked him for the refund as the training or exam couldn't be appeared by me but he refused to refund stating that he processed the payment. Even the documentation was not done he said the payment was processed. So i submitted the rest documents and asked for the payment slip which he still hasn't provided. The communication, service and behavior of kotak life is absolutely disgusting.
                  +1 photos
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Yesterday, in Attur (Tamilnadu) kotak mahindra employees (but they were not having company tag, identity card) conduct job fair. They didn't ask resume and explain kotak mahindra company info. They try tell like agent jobs. Finally they asked 1200 rs for exam fee and no fee of 5 days training. They told If we attend means starting 100 rs advance for register fee for exam. Is all those thinks true or fake people's? ????. Kindly check this. Vanue conducted is Attur (bakya marriage hall), Salem dt, Tamilnadu. (12.10.2021)
                  S@ran83's reply, Oct 13, 2021
                  Respectable kotak group of people's., I am not saying this is definitely wrong. Kindly check this whether true or fake.
                  Kotak life branch kakinada conducted meeting to join as advisors (retired employees) and demanding exam fees of Rs 1200. Is it correct way or fruad.
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                    B
                    biplabsa
                    from Balasore, Odisha
                    Sep 3, 2018
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                    Rs10000 and rs375 have been debited from my kotak savings bank account of biplab saha and nandini saha on 3rd september 2018 without any intimation and consent and transferred to ksec. Combined. No information regarding this debit was provided by the concerned agent during opening of the kotak securities account. Our user id: drbip_1962 and trading code: d06ur.

                    It is unacceptable and requested to take necessary action to put the money back to our savings bank account [protected] ifsc:kkbk0006577
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    My self B Mohsin Ismail . Some body fraud online about 3 month ago. I Complaint to my Bank . Within half hour. And i Complaint in police also but no results. My address is B Mohsin Ismail . Gargeswari 571110 karnataka. Email . [protected]@gmail.com
                    Dear sir

                    I Don't have any credit card Baering no . 0224. but its 234.82/- Deducted towards Kotak credit card. please check
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                      M
                      Mhommed Yaseen
                      from Delhi, Delhi
                      Sep 3, 2018
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Ad hoc statement charge ₹118 have been deducted on 3/09/2018 from my kotak mahindra account without any information. It is deducted 2 times 118 +118

                      It is very bad service

                      But i haven't asked for any such statements from bank either i tried customer service no. But not connect with customers care officer.

                      So i need clarification from bank or reverse my ₹236 to my account.
                      Withdrawal - 236.00 rs
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Sep 03, 2018
                      Updated by Mhommed Yaseen
                      Ad hoc statement charge ₹118 have been deducted on 3/09/2018 from my kotak mahindra account without any information. It is deducted 2 times 118 +118

                      It is very bad service

                      But i haven't asked for any such statements from bank either i tried customer service no. But not connect with customers care officer.

                      So i need clarification from bank or reverse my ₹236 to my account.
                      Withdrawal - 236.00 rs
                      I'm not getting OTP instantaneously. It'll take around 10-15 min which is not at all useful for my online transaction. Please solve this issue
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                        I
                        itsAltaf
                        from Gurgaon, Haryana
                        Sep 3, 2018
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                        Address: New Delhi, Delhi, 110045

                        Hi kotak,

                        This is informing you that in my account charging like tbms,
                        And i have attached statement also. I wanted to know reason of below charges. Pls resolve and credit amount which you have debited.
                        Otherwise i have to take step towards consumer court for this issues.
                        Email :- m. [protected]@gmail.com
                        Crn no[protected]
                        Account no. [[protected]]
                        +1 photos
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          S
                          Sridharkok
                          from Kaikalur, Andhra Pradesh
                          Sep 3, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500055
                          Website: www.boxoffice.net.in

                          Kotak mahindra bank theft to my money max 5500 rupies. Reason salary account not validation. Before any confirmation and any not to call me, monthly minimum balance maintenance issue, monthly cut to my account 708 rupees in my account, max beware of mahindra bank fraud. Very disappointed to discuss to bank staff, not any one staff not coordinate to customers and customer service representatives also not cooperating. Very rudly manhadling to talk to me.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            raoh79341
                            from Suriapet, Telangana
                            Sep 2, 2018
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                            Address: 122001

                            Hi

                            I am sahil yadav. I have applied for kotak mahindra bank credit card with application number [protected]. I am really disappointed with your service. It’s been 1 month, i have applied for credit card and your sales representative told me that i am eligible for the card, so i provided him documents, but now i am getting sms that my card is disapproved. When i was not eligible so why you have taken my documents or else if i am eligible then why you are not approving my card.

                            Kindly look into the matter and resolve it asap. If i am eligible then provide me card or else give my self attested documents back.

                            Thanks & regards
                            Sahil yadav
                            [protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Sep 10, 2018
                            Updated by raoh79341
                            I got a message from kotak mahindra telling me that my problem is resolved without resolving it. Kindly look into the matter and try to resolve my issue as I am feeling insecure because they have my self attested documents
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                              P
                              Pspiyush19
                              from Tonk, Rajasthan
                              Sep 1, 2018
                              Resolved
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                              Resolved

                              Dear team,
                              My name is piyush srivastava from jankipuram extension lucknow.
                              I had applied for a job using job portal website shine.com.
                              I got the mail regarding job in kotak bank as an operational manager they had charged for the registration amounted rs.2550.
                              I paid and they asked my docunents for verification and it has been done the same day.
                              After two days i got call from mr. Aman rawat told me he is from kotak bank hr recruitment department.
                              Than he start my recruitment process. For every step they charged me amount and also they sent me the mail for refunding whole amount i paid as they demanded with me. After done my interview all process start completed fast as they have given me joining letter as well and in that letter my joining date was mention 3rd sep 2018.
                              They told me about physical verification of my resident address and my documents i have given a time to come before 1.15 pm on 28th august 2018 but at that they unable to come and since i continously call them they picled my call sometimes and told me that my offer issued soon. But today they start not picking my call.
                              As they made me false promise and fake calls.
                              I want to take hard action against them and want to get my whole amount. I belongs to lower middle class family have no job so i do what they are said to me just to get a job in a bank.
                              My basic details.
                              Piyush srivastava s/o late mr. Sushil kumar srivastava.
                              H. No 133 sun city enclave jankipuram extension lucknow 226031.
                              Mob no..[protected].

                              Hr name and nunber is,
                              Mr. Aman rawat
                              [protected]
                              Sep 6, 2018
                              Complaint marked as Resolved 
                              I haven't got any mail nor any phone regarding my complain and when i checked it shows problem resolved but as of now i am still facing that problem.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Rajiv0903
                                from Noida, Uttar Pradesh
                                Sep 1, 2018
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                I remember vaguely that in 2003 abn amro came to my the then employers and took details for all the employees for issuing lifetime free credit card. The card which came through courier was returned by the same courier agent without even taking delivery as i never wanted credit card at that time.
                                After 12 years the call calls started coming from kotak mahindra recovery agents for a sum of inr 3020 due on the credit card which i refused to recognize. A written complaint was submitted to cibil for spoiling my credit score and my plea was if i can repay my other loans and some of them brought to closure i can also pay inr 3020 but i will not pay it as i have never taken the card and it does not belong to me. Few days back kotak agent again called me as i again protested with cibil for spoiling my credit report without any valid reasons. This agent was giving me some card number and asked me to put an fir for lost credit card. I have no such lost credit card and i can not file a false fir. This amount kotak writes in cibil as written off and they are showing 36 times default due to this. This is harassment and should be stopped. Paying inr 3020 is not big deal but question is why when the amount is not due on me. This is corporate banking bully and is not acceptable. Kindly help in resolving this dispute.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  S
                                  Stany Dsouza
                                  from Pune, Maharashtra
                                  Sep 1, 2018
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                                  Address: Thane, Maharashtra, 401301

                                  I have nri account with mahindra kotak bank and i request for personal loan for 10lakh. They approve and issue, but after 18 months i found out that they appprove loan for my wife not for me. I feel cheated that they dont even inform me that this loan is on my wife name.
                                  Also when i apply for loan then they told me that 1 year is lock period then i can repay all in one time, no additional charges. Now they are asking for 5% interest on principle amount. After approving loan i got money to my account i didnt revieved any detail or loan account number and crn no. There was no comunication at all until i stop paying installment.
                                  Too much hidden things and cheating.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Sep 01, 2018
                                  Updated by Stany Dsouza
                                  Misguiding clints and not giving proper information
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                                    vrshajain60
                                    from Guntur, Andhra Pradesh
                                    Sep 1, 2018
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                                    Address: Krishna, Andhra Pradesh, 520001

                                    I have submitted 10 sb account opeaning forms to open new sb accounts (Family account) on 04-06-18 and after 1 month my 5 sb accounts and after 45 days of another 4 accounts opeaned & till today 1 sb account has not opened
                                    For opening sb accounts in kotak mahindra bank it will take more than 2 months every bad experience
                                    Even today i dont why was getting delay in opening my sb account every time when i asks in bank they are telling today evening your account will opened and you will receive sms
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      Rohit 9ïgæm
                                      from Palampur, Himachal Pradesh
                                      Sep 1, 2018
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                                      Address: Faridabad, Haryana, 121003
                                      Website: Kotak Mahindra Bank

                                      Before 2 days i credited 1250/- in my kotak account suddenly in 5 minutes bank debited 773 rupees, and said that it's is ecs bounce charges of your emi's. I know that this amount has not debited to my account only bank freez it. So please i humbble request to you that please refund my amount because i have not enough money to pay my august's months emi. I assure you that i will pay your all ecs bounce charges soon.
                                      +1 photos
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                                        kuldeep jadoun
                                        Aug 31, 2018
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                                        Address: 411042

                                        My account has been deducted for Rs.885. for annual fee on debit card.
                                        While taking the account I got an update from your executive that there wont be any charges were present on the bank account and debit cards.
                                        I don't know why you are trying to deduct now.
                                        If this goes on and I wont get any reimbursement for the money which was deducted, I will cancel my kotak bank account.
                                        Can you update and provide me the refund asap.
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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