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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
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Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 117

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R
ravirayarao
from Neyyattinkara, Kerala
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invitation to join diploma in banking o.m

Address:Warangal, Andhra Pradesh, 506002
Website:kotakmahindrabank

Dear sir/madam

I am yeshaswi rayarao, warangal - telangana state, ([protected]@gmail.com)

I received offer letter on 6th june 2017, from kotak mahindra bank, till today i did not get any training program schedule or posting, mr. Ajeeth thomas is hr ([protected]@outlook.com mobile: [protected],) several times mail to him and call to him he did not response to me, before getting offer letter he collect charges...
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Balaji Sethu
from Tiruvannamalai, Tamil Nadu
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ad hoc statement charge 118 have been deducted in my kotak mahindra bank

Address:Chennai, Tamil Nadu, 600 116
Website:www.kotak.com

Ad hoc statement charge ₹118 have been deducted on 13/05/2018 from my kotak mahindra account without any information.

But i haven't asked for any such statements from bank either i tried customer service no. But not connect with customers care officer.

So i need clarification from bank or reverse my ₹118 to my account.
Withdrawal - 118.00 rs...
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D
DK Tiwari_CFC
from Jaipur, Rajasthan
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loan account closure letter/statement required

Address:New Delhi, Delhi

Dear kotak team,

My team from last few days is continuously making follow up for the loan accounts mentioned below but getting no reply. We have paid all the emi’s of the loan accounts mentioned below and has been closed. But still in cibil it is showing status as “open” and with some outstanding amounts, which is wrong and is badly affecting our credit score in cibil.

So, you are kindly requested to do...
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S
Sharad Mehakarkar
from Mumbai, Maharashtra
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cheque amount not credited

I am a privy league customer. I deposited a cheque in december 2017 and the amount has not been credited yet. I have been calling my relationship manager and writing mails but nobody responds.

I have called the rm and told him my concern, he said he will look into it. And i never heard anything since then. I called again and again but nobody picks the call. The grievance registration website of kotak is down....
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T
tusharaga
from Delhi, Delhi
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deduction of joining fee / annual fee on credit card

Address:560075

I got a call from kotak mahindra bank for credit card, the sales executive told me that it is a free card and i wont be charged any joining fee or annual fee, even i told him that you guys make false promises and later these things are charged, but he assured me that it wont happen.

So i went ahead approved, in few days i received my credit card in a weeks time, after another week on 10th may 2018 i get a sms saying that "transaction...
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J
Jaya Venkatesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction issues

Address:500032
Website:Kotak 811 bank

I loaded 5000 rupees using fund my account to 811 but amount was deducted in andhra bank but money was not credited in to that account it's been 24 hour's but still not credited yesterday i contacted with 811 customer care they said that money will be credited within 24 hours but still not credited so do as soon as possible because i need money very urgent so look in to this...
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B
bengunin
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary harassment

Address:Kolkata, West Bengal, 700022
Website:www.kotak.com/en.html

I applied for a credit card for kotak mahindra bank online on 27th april 2018. Their representative had a telephonic discussion and collected (Orally) all of my credentials for the application on the same day. Immediately i received an application reference number to my e-mail and mobile no. The aforesaid application no. Is[protected]. (Received on 27 april 2018 at 14:20 pm). The executive had set for an appointment to send the executive...
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Address:Srikakulam, Andhra Pradesh, 532127

We are here booked railway ticket form your payment gateware service provier in my union bank rupay debit card. Tickets not booked or failed but amount deducted in my account these are details given below once check

Transacition id [protected] (Ticket date 30/04/2018) railway refund date (03/05/[protected]/- but still not received my account so once check

Transacition id [protected] (Ticket date 26/04/2018)...
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S
from Pune, Maharashtra
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personal loan extra charge

I applied for personal loan from kotak mobile app yesterday. But now i don't required this loan. I called customer care and asked if they could cancel this loan and i will pay entire amount back to bank which i took. But they said that it cant be cancelled and emi has to be paid for 1 year at least. But if i want to pre-close my loan after 1 year then there will be pre-charges of 5% on principle amount left and then 18% gst of my total principle...
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V
Vikashpandey1990
from Noida, Uttar Pradesh
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regarding close my credit card

Address:New Delhi, Delhi, 110096

Hi,
I have a credit card of kotak mahindra bank. I made a payment under reversal scheme after having a conversation with mr. Ankur sharma payment department and i have a reversal letter also that is emailed by mr. Ankur sharma.
They said after payment they will do total outstanding of my card zero after that you can normally use your card or close your card but til now my total outstanding is no zero and i tried to reach mr....
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S
Sahil7217
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto debit charges

Hi,

I am having a credit card with card no 5464 with your bank.

This is to bring to your kind information that an auto debit failure charges of rs. 500/- and gst of rs. 90/-. (Total rs. 590/-) has been levied on my credit card on 08.03.2018. However, i had made a payment of rs. 5000/- on the same date against a minimum amount due of rs. 200/-.

As i have made payment on due date i. E. 08.03.2018,...
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S
sayantandas
from Chennai, Tamil Nadu
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kotak mahindra bank - ecs debit return charges

I have education loan in corporation bank where i have multiple ecs and one ecs of 2000 rs is there in kotak mahindra bank. One months ecs has been bounced from this account but education loan emi has been provided in other payment option. They have deducted 4000/- rs in one month ecs bounce.

My customer id: 77491069

I didn't even received any intimation via call/email/sms from the bank before deductions. br...
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N
nirmal paul
from Bhongir, Telangana
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irctc refund-reg

Address:Chennai, Tamil Nadu, 600037

Dear sir/madam,
I am nirmal from chennai. I was booked train ticket by transaction id: [protected], dated on 21/april/2018. I was make my payment by rupay card. Its are under cancellation due to waiting list cadre after chart prepared. So my cancellation id: [protected]. Yet i didn't received my money from irctc. But in website it was refunded on 24.04.2018. Let me know the transaction details for my reference. Please check...
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Address:560093
Website:www.kotak.com

Hi,
I was doing credit card payment, first time i got the message as failue there website is one of the worst site.
Second time when i made the payment it was done but later i checked my money deducted both the times find the below ref. From kotal -
Vpi[protected]
Vpi[protected]
Amount - 34, 682. 00 both the times
After connecting with customer care on phone they said payment received only once we...
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H
Hemant Bhogle
from Mumbai, Maharashtra
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credit card application status as become not approved.

Address:Mumbai City, Maharashtra, 400 059
Website:kotak mahindra bank

Hi kotak team.

My credit card application reference number is[protected].

My name is karthik, your team has called me for verification and visited my home and my office at d-vois communications pvt ltd and confirmed iam available at these places, also they called me and asked my card delivery address after verification, but suddenly my application status as become not approved. Please let me know for what...
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R
Raghunandan715
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regarding account total freeze

Address:Bangalore, Karnataka

Hi,

Customer :raghunandana bk
Crn:[protected]

Account has beeen total freeze with out any prior notification[protected] for signature missmatch),
Even though account is active since more than 6months and executive has done the aadhar verification (Biometric verification) 6months back.

* even though i didn't used bank check for transaction and even debit card to do the transcation...
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R
Ramya Bharath
from Bengaluru, Karnataka
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complaining about arbitration letter received

Address:560016

Hi, I'm from bangalore and I had a personal loan from kotak Mahindra. Only on March MOnth I missed to pay the EMI and paid two EMI's together in the month of April. However, I received a notice from the bank on April 18, 2018 asking me to repay the full amount in 3days. We visited the bank and confirmed that there is nothing to be worried and all is well as we hav paid the pending EMI's. However now after 15 days I have received a letter...
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A
Anisha Boany
from Alnavar, Karnataka
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account closure : not allowing

Address:560048

Inefficient banking to the core.

Had informed this bank not to proceed with my account opening - still they went ahead, and now they are creating problems for me by not closing it.

I gave the requested data - pan card signed copy and closure form. Now they are saying rules for closure have changed. How is this possible?

Never ever bank with kotak mahindra bank - even accidentally....
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M
M Savithri
from Chittur, Kerala
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irctc refund

Address:600053
Website:Kotak mahindra bank

This is to inform you that on 26.4.2018, i savithri had booked train tickets eith transaction id[protected] dt 26.4.18 rameswaram to chennai by online payment through kotak mahindra bank (Debitcard method)
I had cancelled tickets for which i had paid.
It is showing that irctc has refunded the money on 2.5.2018
But i have not git the amount in my acct. My bank by which i made the payment is indian bank ambattur branch.br...
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D
David Livingston L P
from Chidambaram, Tamil Nadu
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information regarding closing of salary account.

This is to inform you that i have the above mentioned salary account no. [protected] with your bank provided by my previous company and my salary not more credited in my account. I would request you to kindly close the aforesaid account no. [protected].

Thanking you,

Yours truly,
David livingston l p
E-mail id: [protected]@yahoo.co.in...
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