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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 113

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Address:143001

Sir, i sanket kumar sekhri make an fix deposit for the period of 90 days only. I asked to mr. Lait kumar that on the dated of maturity 17.09.2018 i will withdraw the amount with interest. But the bank has made it to renew automatically for further 90 days.

Sir,
You are requested to take action against the bank. Phone recording is available. If there are any option to send it by email to you, please provide me your...
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Address:Ahmedabad, Gujarat, 382470

He sir/ma’am, i took mortgage loan from kotak bank, and i’m Paying my all emi’s on time but due to few reason some time i been late to pay on time and they charge me penalty for that, and it’s not an issue, but this this I just been 7 days late as my pension is not came on time i got few call’s from kotak recover teams and i reply them reson of my lateness, but today 19 June 2018 i got same call like normal the other side was souothindina...
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A
AK GUPTA
from Mumbai, Maharashtra
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non receipt of credit card

Address:410206

Dear sir,
It is for you kind information i using your credit card [protected] valid till 06/18.
Massage received from kotak bank regarding delivery of credit card through blue dart. Massage also received from blue dart with details of way bill no [protected] and reference no. [protected].
Till today blue dart is enable to deliver my credit card.
Request to take necessary action.
Regards
br...
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J
Jagadeeswara Aditya
from Hyderabad, Telangana
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money debited but transaction failed

Address:Chennai, Tamil Nadu, 603103

I have tried to transfer rs. 339 to my other account via imps. However after a long wait i have recieved a message saying that the transaction failed through the kotak app. But a minute later i received a message from the bank with the imps reference number stating that the amount has been deducted from my account. The same was shown in the account overview page in the kotak app as well. However my other bank to which i've tried to transfer...
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M
mudhol
from Mumbai, Maharashtra
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maturity value credited less

Dear sir
I had fixed deposit with the subject bank at hirandani meadows branch, thane (West), branch code 0656, pincode400610. F. D. Number [protected] maturing on 16.06.2018. Maturity value rs 324801.00. To my retired senior citizen's utter shock bank credited proceeds of rs323596.00 only. Thus short credit of rs1205.00 without any explanation. That too when bank branch gives me email earlier day that maturity value rs324740.0 (Here...
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J
Jayavi
from Delhi, Delhi
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waive off the additional charges on kotak salary account

Address:122018

I opened a zero balance salary account wherein he told me even if you dont have balance, no charges will be deducted. I had also shared my kotak account details with company but due to some changes in the accounts team, they could not update it. Now i receive messages of additional charges that have been applied. So if i now add my salary to kotak, they will deduct certain amount.
Now the accounts team is settled, i can change the...
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K
Kinsh
from Delhi, Delhi
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adhocs amt deduction

Ad hoc statement charge ₹118 have been deducted on 11-may-2018 from my kotak account account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account.
Withdrawal - 118.00 rsbr...
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K
KhanN1423
from Pune, Maharashtra
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multiple times my money got deducted from kotak account

Address:411039

I have been facing number of issues with kotak mahindra bank.
I have salary account with kotak mahidra bank, meantime 2/4 months salary not getting credited in it. And after that i joined another company and new salary get credited in same kotak account.

Multiple times my money got deducted from kotak account for not having minimum monthly balance without any intimation from the bank and i am unaware that kotak actually...
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K
kasthuri vijay
from Kottayam, Kerala
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unnecessarily deducting the amount

Address:Tiruvallur, Tamil Nadu, 600116

Hello sir,

I'm karpagam uvr existing bank account holder salary account maintaining last 4 & half years. But nowdays unnecessarly deducting the amount. Already i send u the complaint..in that complaint u mentioned that i used more transaction at another atm.. But this statement absolutely fake.. This month i'm not use like that.. Dont do like this from the customer. Last month also u deducted again this doing the same.....
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S
Sampada Datey Nikhade
from Delhi, Delhi
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call center team

Address:Mumbai City, Maharashtra, 400000
Website:m.kotak.com/811/?Source=GoogleSEM&banner=Search&pubild=28&gclid=CjwKCAjwpIjZBRBsEiwA0TN1

These people call on random person who is no way related to the loan taker and constantly irritating by calling.
If you have issue on the loan taker call him, send police to thier place if the loan taker is not picking the call.
Dont irritate others who is not related to that person.
The lady is very arrogant to talk on call and not even ready to listen.
Got call from this landline no[protected]...
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D
Dr Vani Reddy
from Kollam, Kerala
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it's about my personal loan

Address:Malappuram, Kerala

I am a doctor busy mostly. I have a personal loan in kotak mahindra bank.. I have a very bad experience. Customer service is very poor. And highly negligent and irresponsible staff.. They never respond to our problems. But disturbed me a lot for only 1cheque bounce. After that whatever bounced was not my mistake.. They trouble me a lot regarding this.. Y does the customer pay for their technical issues... I always kept the fund in my account.....
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K
Kshipra Jaiswal
from New Delhi, Delhi
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savings 811 account/ grievance 811 account shipra jaiswal

Address:201012

I am writing this mail, after a lot of disappointment, as no one was able to help me unfreeze my account which was blocked due to someone's negligence at kotak bank. I opened an 811 account, few months back, one day i got a message that my account has been frozen, because the name on my pan or aadhaar doesn't match the name on my account. This happened despite i had submitted my aadhaar online while opening the bank account and also the pan...
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Address:147301

Dear care

My account still not closed yet i have raised complain 15 days before for bank closed request but still my account not closed so due to this behaviour my account still open and my subcidy again goes to this bank i already raised request and fill closeure request on chandigarh branch on 2nd of june but still i can be able to login on net banking that mean account still not de-activate so please don't waste my time...
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B
bengunin
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

once again unnecessary harassment

Address:700149
Website:www.kotak.com

Sir,
It is beyond my understanding why i am being faced with such undue and unnecessary harassment from kotak mahindra bank.
A month ago i applied for a credit card from the aforesaid bank.
Shortly after applying a cce contacted me, fixed an appointment and sent an executive to collect relevant documents who took away all the documents without providing any documents or application reference. Beyond that day i received...
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U
Udhay Kumar k u
from Mudigere, Karnataka
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card given by false commitment and offers, blocked without intimation as without approval

Address:560033

Dear All,

I hold Kotak salary Account from 2015 earlier Ing vysya now Kotak.

I was one of the happiest customer using Ing Vysya and also KOTAK banking service till May'18.

I am a guy who was not interested in credit card, one day I got a call on credit card offers I liked the offer saying no annual fee if there is a transaction of RS. 15000/- annual and 5%waiver on fuel surcharge with 3lakhs credit...
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B
Bhavesh Bobby
from SURAT, Gujarat
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fraud with me

Address:Surat, Gujarat, 395007
Website:KOTAKBANKdeoe

After opening the zero balance account in Kotak Mahindra Bank branch ghod dhod road surat (GUJ.) in october 2017. They shifted the account to savings account without any information/confirmation, after that they deducted annual monthly balance maint fees from my A/C twice, complaining several times to customer care cell as well as to Branch Manager in writing for the samein March 2018. But no result. They are still deducting the AMB fees...
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S
Sohilb
from Mumbai, Maharashtra
Mar 21, 2022
This thread was updated on Mar 21, 2022
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online payment failed, still money deducted and not credited back since 2 months.

Hi Team,

Transaction made on 9-Apr-2018 for a utilities bill payment of UGVCL of Rs.1150.73 is not received by Vendor.
The transaction is not successfully done.
UGVCL has not received the amount and the amount is deducted and not refunded to my bank account.
Transaction details:
Transaction Ref. No. as per bank:[protected]
Transaction Payment Ref. No. as per UGVCL: [protected] br...
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A
Ashish1820
from Jodhpur, Rajasthan
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foreclosure of car loan

Address:Jaipur, Rajasthan, 302019

I purchased car and financed through Kotak loan of rs 550000 agreement no. CF12540496. At that time I was told that if I foreclose the loan I would not be paying any kind of interest or any kind of foreclose amount. But now I am prepaying the loan and said to pay prepayment interest for the amount. Why is that so. That is a case of misguiding the customer. Please clarify the situation as to why I would pay the extra amount. My phone no. Is...
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L
Lkreddy.d
from Bengaluru, Karnataka
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closing my kotak savings account

Hi kotak team,

I opened savings account in kotak bank before 3 months. Since from the day of opening it was blocked, due to the fact that, surname is not matching in aadhar and pan cards.

As we are busy people, not able to go for correction and would like to close the account. You’re executive prakash from srinivas nagar bangalore branch i. E home branch came to my home and took the signature and other related...
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S
sk monir uddin
from Hyderabad, Telangana
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my salary account closed

Address:Hyderabad, Andhra Pradesh

Hi my name is sk monir uddin,

I have opened my kotak salary savings account at2017. My crn is[protected] its crn no have tow account [protected] (Zero account) and [protected] (Salary account). My salary account no [protected]. I have already send a lot of mail regarding closing my account because of a balance deductions for demat account. If have 10000 rupees simply your bank take 600 aprox as demat charge so i send a mail for...
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