Kotak Mahindra Bank Complaints & Reviews

I am a privy league customer. I deposited a cheque in december 2017 and the amount has not been credited yet. I have been calling my relationship manager and writing mails but nobody responds.

I have called the rm and told him my concern, he said he will look into it. And i never heard anything since then. I called again and again but nobody picks the call. The grievance registration website of kotak is down.

I got a call from kotak mahindra bank for credit card, the sales executive told me that it is a free card and i wont be charged any joining fee or annual fee, even i told him that you guys make false promises and later these things are charged, but he assured me that it wont happen.

So i went ahead approved, in few days i received my credit card in a weeks time, after another week on 10th may 2018 i get a sms saying that "transaction of rs, 1399 has been made on kotak credit card on 10th may. On one assist".

I called up kotak mahindra band and they told me that they cant do anything and i need to reach out one assist,

I thought i should once check my credit card transactions online, to my surprise i see joining fee deducted on my credit card,

Hence i request you to refund the amount rs.1, 399/- charged for on assist and the joining fee 588.82 to my credit card account, immediately.

Thanks,
Tushar

I loaded 5000 rupees using fund my account to 811 but amount was deducted in andhra bank but money was not credited in to that account it's been 24 hour's but still not credited yesterday i contacted with 811 customer care they said that money will be credited within 24 hours but still not credited so do as soon as possible because i need money very urgent so look in to this

I applied for a credit card for kotak mahindra bank online on 27th april 2018. Their representative had a telephonic discussion and collected (Orally) all of my credentials for the application on the same day. Immediately i received an application reference number to my e-mail and mobile no. The aforesaid application no. Is[protected]. (Received on 27 april 2018 at 14:20 pm). The executive had set for an appointment to send the executive to collect the necessary documents physically from my office on monday 30th april 2018.
Till today (8th may 2018) no body has come to collect the same as they promised and i received no call from the bank regarding the same.
Only yesterday i received a call from kotak mahindra bank and someone said it was a misunderstanding on their part (?) and they would send the executive on monday and till today no one visited or called me regarding this.
I demand an apology and an explanation for such unnecessary harassment on banks part and since i have shared some vital information about myself, i am worried for their safety.
Please help.

We are here booked railway ticket form your payment gateware service provier in my union bank rupay debit card. Tickets not booked or failed but amount deducted in my account these are details given below once check

Transacition id [protected] (Ticket date 30/04/2018) railway refund date (03/05/[protected]/- but still not received my account so once check

Transacition id [protected] (Ticket date 26/04/2018) railway refund date (02/05/2018) 610/- but still not received my account so once check

Transacition id [protected] (Ticket date 04/05/2018) railway refund date (07/05/[protected] but still not received my account so once check

Transacition id [protected] (Ticket date 03/05/2018) railway refund date (07/05/[protected] but still not received my account so once check

I applied for personal loan from kotak mobile app yesterday. But now i don't required this loan. I called customer care and asked if they could cancel this loan and i will pay entire amount back to bank which i took. But they said that it cant be cancelled and emi has to be paid for 1 year at least. But if i want to pre-close my loan after 1 year then there will be pre-charges of 5% on principle amount left and then 18% gst of my total principle after 1 year. What is role here of taking gst. Bank is already paying their taxes to government then what why government will take 18% of gst from me. The deal was done between me and bank only. Right!! I will never deal anything with kotak bank. Will close account and credit card as well asap.
Please help if someone can do or suggest some valuable advice.

Hi,
I have a credit card of kotak mahindra bank. I made a payment under reversal scheme after having a conversation with mr. Ankur sharma payment department and i have a reversal letter also that is emailed by mr. Ankur sharma.
They said after payment they will do total outstanding of my card zero after that you can normally use your card or close your card but til now my total outstanding is no zero and i tried to reach mr. Ankur but his phone no is not in service so please help me out.

Thanks
Vikash kumar pandey
[protected]

Hi,

I am having a credit card with card no 5464 with your bank.

This is to bring to your kind information that an auto debit failure charges of rs. 500/- and gst of rs. 90/-. (Total rs. 590/-) has been levied on my credit card on 08.03.2018. However, i had made a payment of rs. 5000/- on the same date against a minimum amount due of rs. 200/-.

As i have made payment on due date i. E. 08.03.2018,...

I have education loan in corporation bank where i have multiple ecs and one ecs of 2000 rs is there in kotak mahindra bank. One months ecs has been bounced from this account but education loan emi has been provided in other payment option. They have deducted 4000/- rs in one month ecs bounce.

My customer id: 77491069

I didn't even received any intimation via call/email/sms from the bank before deductions.

Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account.

Thank you.

Dear sir/madam,
I am nirmal from chennai. I was booked train ticket by transaction id: [protected], dated on 21/april/2018. I was make my payment by rupay card. Its are under cancellation due to waiting list cadre after chart prepared. So my cancellation id: [protected]. Yet i didn't received my money from irctc. But in website it was refunded on 24.04.2018. Let me know the transaction details for my reference. Please check my refund history and give proper reason with refund.

Thank you

Hi,
I was doing credit card payment, first time i got the message as failue there website is one of the worst site.
Second time when i made the payment it was done but later i checked my money deducted both the times find the below ref. From kotal -
Vpi[protected]
Vpi[protected]
Amount - 34, 682. 00 both the times
After connecting with customer care on phone they said payment received only once we can't help call your banking department.
Later mailed and went to social sites so now i got the amount in the credit card history. What will i do with that amount they are very clever people why they did not refund it into the same account from it was deducted?
Will they pay the same interest and charges they levied on credit card.
My complaint is i want my money back into my saving account not in the form of credit card limit increase etc..
And one more thing they have one of the most stupid customer service.
Very soon i will get rid of them.

Hi kotak team.

My credit card application reference number is[protected].

My name is karthik, your team has called me for verification and visited my home and my office at d-vois communications pvt ltd and confirmed iam available at these places, also they called me and asked my card delivery address after verification, but suddenly my application status as become not approved. Please let me know for what reason it has been not approved.

Hi,

Customer :raghunandana bk
Crn:[protected]

Account has beeen total freeze with out any prior notification[protected] for signature missmatch),
Even though account is active since more than 6months and executive has done the aadhar verification (Biometric verification) 6months back.

* even though i didn't used bank check for transaction and even debit card to do the transcation...

Hi, I'm from bangalore and I had a personal loan from kotak Mahindra. Only on March MOnth I missed to pay the EMI and paid two EMI's together in the month of April. However, I received a notice from the bank on April 18, 2018 asking me to repay the full amount in 3days. We visited the bank and confirmed that there is nothing to be worried and all is well as we hav paid the pending EMI's. However now after 15 days I have received a letter of arbitration from a layer stating that he has been appointed as arbitrator to settle the dispute.. Please advise how to deal with this and what is the Nxt step I should be taking and is there anything that I should worry about??

Inefficient banking to the core.

Had informed this bank not to proceed with my account opening - still they went ahead, and now they are creating problems for me by not closing it.

I gave the requested data - pan card signed copy and closure form. Now they are saying rules for closure have changed. How is this possible?

Never ever bank with kotak mahindra bank - even accidentally.

This is to inform you that on 26.4.2018, i savithri had booked train tickets eith transaction id[protected] dt 26.4.18 rameswaram to chennai by online payment through kotak mahindra bank (Debitcard method)
I had cancelled tickets for which i had paid.
It is showing that irctc has refunded the money on 2.5.2018
But i have not git the amount in my acct. My bank by which i made the payment is indian bank ambattur branch.
I request you to kindly make refund the same to my indian bank.

This is to inform you that i have the above mentioned salary account no. [protected] with your bank provided by my previous company and my salary not more credited in my account. I would request you to kindly close the aforesaid account no. [protected].

Thanking you,

Yours truly,
David livingston l p
E-mail id: [protected]@yahoo.co.in

Your request via sr1-[protected] is closed. Amount for the disputed transaction has been provisionally credited to your account.
I received only 37.57rs but remaining 1122rs is not credited in my account what is this 37.50rs because of that amount i won't raise a complaint 1122rs is not small amount ok and with out my conformation how can u people close it
Thanks and regards
Kesava

Hi, i have a credit card of kotak mahindra bank which is blocked from 6 months. I made a payment under reversal scheme after having a conversation with payment department. They said after payment they will unblock my card within 48 hours and after 48 hours i have to contact customer care executive of kotak mahindra bank for zero account so that i can use my card. This is not the first time they made a false promise.in december i paid rs. 8200 amount and the credit card department said that my card will be unblock. But it didn't happen. Again on march of this year they said to pay the full amount of reversal and my card will be unblock within 48 hours. I did that also on 19th march and they gave me the reversal letter. They said on 26th march, my card will be unblocked. From 26th march till a month i called everyday to cce of kmbl but they are telling me that my card is still blocked. I called alot of time to the payment department, every time they said that "tomorrow it will be unblocked". But after a month they said, my card will be unblocked after 90 days and now blocked my number. I wanted to make a complaint but cce refused to lodge a complaint against them.

Customer id:[protected]

I closed my account 2 years ago in bangalore branch. During closure they wrongfully deducted amb fees without even telling me. I did not bother much as i was any way going to close my account. Even after closing the account i keep getting monthly mails regarding amb, how stupid can this kotak bank can be? Unless this is how they do, they never close the accounts and keep harassing customers. I don't have my old number, this email is also not used.