Kotak Mahindra Bank Complaints & Reviews

Iam vignesh from coimbatore. I have applied for kotak credit card through kotak bank executive. I have submitted my pan number, address proof and income source (It returns). Two days later, i received a message from kotak regarding application number. On same day i checked for the status and it shows not approved. How it is possible without any verification?
Because i have submitted all my documents and no verification was done and for kind info my cibil score is also above 750.
So, i need to know the exact reason for not approving my card.
I request kotak team to resolve my issue as soon as possible.

My application no:[protected]
My email address: [protected]@gmail.com
My mobile no: [protected]

I have a car loan from kotak mahindra bank and mu loan is running successfully but kotak have issue a credit card for me but the card is not reache me and someone has uses the card and the payment of 24354 is show on my cibil. My contact number [protected] and my email id is [protected]@gmail.com
Please solve my problem quickly
My name is anil kumar

Hi,

I have 2 Kotak accounts. CRN No[protected]. One is Savings account and the other one is linked with the trading account. Since I wasn’t trading from sometime now, the other account was not having sufficient funds. Looks like due to this, the KOTAK bank deducted User Lien amount of Rs. 1100. I am shocked and surprised that how can they deduct the amount even without prior intimation. If there was some notification from Kotak bank letting the customer know that due to less usage or insufficient funds, there will be a certain charge deducted then I would have kept the account active and avoided this incident. Deducting this much amount without any prior notification nor informing about it leads to loss of trust and faith in a financial institution like this. Kotak is a reputed bank and as a customer I didn’t expected such unethical action from them. I hope for a better action from Kotak bank. kindly intimate me if i get my amount back as my account is zero balance account.

regards,
Somnath

Respected Mam/Sir, Yesterday through IMPS I tried to transfer 11, 000 rupees from my kotak 811 account to my other bank account . The 11000 rupees got deducted from my kotak account but I didn't received them in my other account. The transaction got failed. I contacted your customer care number and the customer care executive told me that it'll be refunded to my account within 24 hours. I am in urgent need of these money and can't afford to wait any longer for the money to get refunded. Thus it's my humble request to you to kindly look into the matter and sort it out within 2-3 hours and get my money refunded.
Thank You Eagerly waiting for your reply.

Abhishek Badola
Registered Mobile No.- [protected]
IMPS Ref. No.[protected]
Account No.:[protected]

I have still not received credit card, for the same I have raised concern, without credit card I am unable generate any pin and do the payment. Even when called customer care they have lodged the complaint. But still not received the credit card.
Complaint ref no.: SR # 1-[protected].

Also earlier to this I have communicated bank same thing during march 22 where I get reply by details in KMBL =449- 397

Now they are telling that, they deduct amount from my account.

One of the worst customer care when called only robot speaks continuous, instead of people.

My father had a loan from Citi Finance back in 2006 and since last month we have been receiving calls from Kotak Mahindra bank saying they have bought out Citi Finance and handling the recovery division. I'm not in India and studying abroad. When they were not able to reach me and my father over the phone, they called my friend's friend to whom I haven't called directly in my life. Infact I know that friend since March 2017. There are many questions which are arising out of this event. They never reached out to my father's friends, but reached out to mine and at that time when I'm not in India. This seems they (Kotak) or the data miners are hacking and stealing sensitive details like phone numbers. The Phone number from which we got calls is[protected] and the address is 5th floor, 159/A wing, Vinay Bhavya complex, CST Road, Santacruz East, Mumbai - 400098 (Kalina branch). The contact person is Rahul and Prashant. They even said that pay the amount and we'll stop calling you people. And if we don't pay, we'll keep calling you and your friends. This is insane.

Dear sir on 4 April 2018 i had loaded rupees 10000 rupees through Punjab National Bank debit card to Kotak 811 account.

The transaction was successful and the reference ID for transaction is CTX[protected].

I am also attaching screenshot of reference ID given after the payment is successful.

Instead of providing all the details to Kotak 811 customer care my money is still not credited to My Kotak 811 account.

So I kindly request you to solve my problem soon

Hello all,
Its sad to note that kotak mahindra bank very pathetic and abusive language with its customer. Here Kotak mahindra bank not only speaks threatening languages with older parents of mine but had used abusive words for just small amount.They send there representative to collect money without ID card.
Contact details of kotak mahindra bank, who used such languages and threatening messages as below:
contact no :[protected]/[protected] kotak mahindra Bank

There is a lady who speaks very abusive and foul language from which any body can guess her upbringing.
Listen to audio the lady speaks:
https://drive.google.com/file/d/0Bwqbwp5ZAj5ndmtpNmhRbU0xTms/view?usp=sharing

I called the kotak mahindra bank customer care. On 25th march 2018 to cancel the credit card. There is an automated voice service which will ask you to for the reason i am calling. Here is the conversion details

I said "cancel credit card".
The automated service recognized that i wanted to cancel the credit card and asked "you want to cancel credit card?"
I said "yes".
The automated service said "do you permanently block the credit card?".
I said "yes".
The automated voice service said "your call will be blocked permanently" and disconnected the call. It did not let me talk to operator and neither gave me an option.

I also received the sms as below.

As requested by you, kotak credit card ending xxxx1643 has been blocked on 25-mar-2018 on account of being lost. To request replacement sms replace to 5676788

I also received the email saying that "your card will be replaced".

I also received the credit card on 4th april 2018 and it was handed over to my sister as i was not at home.

Basically i wanted to cancel credit card and never wanted to have one for now. These guys replaced my credit card without my intent and now asking me to pay replacement charges. Also not ready to cancel my credit card before paying the replacement charges.

Yesterday night at 8:47pm i received kotak bank message about payment of my credit card outstanding via some unknown cheque of amount rs. 20000 and surprising part is that neither myself or any of my family member has issued any cheque in favour of kotak bank or credit card. Last time also, without my knowledge the credit card bill was paid through my kotak bank. I need to know what's going on.in case i will find any further unnotified transaction then i will process the legal action against the kotak bank.

Hi
My yesterday i have done 2 transactions from my kotak mahindra net banking but by mistake i have mentioned wrong ifsc code, but the code belongs to that bank only it was selected by auto select option and my amount deducted from my account the acoount no i have mentioned was correct only the ifsc code was wrong, kindly help me to recover my amount.

Hi team,
I am very disappointed today as i wanted a minimum amount from the atm, but the atm could only dispense 2000rs/-notes. I withdrew the amount and went inside the kotak bank to get change for a smaller amount. The bank cashier refused to give me the change of 2000rs stating that they don't have change. This caused a lot of inconvenience.

I would really appreciate if the team could do something so that they can keep minimum amounts in the atm with denominations like 100rs, 200rs, 500rs/- etc.

Thanks & regards.
Elton creado

I am atul verma with crn no.[protected], i had been charged with some tbms charges in my kotak mahindra bank salary account i. E. Zero balance and there is no charges regarding that when i am opening the account, i don't know what is the reason behind this, when i called customer care executive of kotak mahindra bank, the person said sir the money has not been deducted it is on hold, there is no reason showing at my end behind this kindly wait for 2 days when the amount is deducted, we will provide the exact reason. "i mean what the hell is this the person don't even know the reason of which they sitting there, they even blocked me for 24 hours for phone banking". This is some serious damage to my concern. I am telling all colleagues to close their salary account in kotak mahindra bank.

I am a doctor and i had taken personal loan 4 years ago and have paid my loan without a day delay... I had to do foreclosure of my loan and u met mr bharat pathak at banashankari 2 nd stage branch... And requested for prepayment 5 % waiver off, he told me that ur plan has no such prclosure charges and will get the foreclosure letter... I waited for 20 days and met him 5-6 times called him 100+ times... Finally i got a letter with 5% additional foreclosure charges...

This is my worst experience with the banking sector and i will go public...
I will never deal with ur back and create awareness in my neighbourhood...

I had recharged my mobile with 199 rs on 2-4-2018 at 6:56 pm
Mobile banking. Ref no.[protected]

The amount has deducted from my account but the mobile has not been recharged, neither the sms is sent nor any addup of the amount is done.
As it was an emergency to recharge, i had recharged again with 199 again and that recharge was successful.
Please initiate refund as early as possible.

Dear sir/ madam

I am account with min balance of rs 10000/- hiolder in your bank and applied for credit card (Application no through sms[protected] have been disapproved but no body visited at our residence place.

An executive called me to meet me at my work place but no body came to me to meet and collect aadhar

I request to resolve my query as soon as possible

This is a fraud bank. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon. Waste bank in india is kotak

This is a fraud bank. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon.

Kotak mahindra bank hasfraud banking services. Rs. 800+ charge for other atm withdraws. 10000+ charge for not maintaining minimum balance. 1000+ for delayed credit card payments. One purchase= service tax+conversion charge+interest charge+actual mrpâ?¦. Close all your accounts of kotak mahindra bankâ?¦ #kotak #mahindra #bank has fraud business services in all sectors. Debit cards and debit cards. They charge more money than actually they deserve. I have been paying lot more than what i took from them. I feel it is better to take money from individual brokers than kotak mahindra bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst baniking services. And wost credit card services. They dont even convert purchases to emi even after asking them twice. Worst bank of india kotak.

Kotak mahindra bank hasfraud banking services. Rs. 800+ charge for other atm withdraws. 10000+ charge for not maintaining minimum balance. 1000+ for delayed credit card payments. One purchase= service tax+conversion charge+interest charge+actual mrpâ?¦. Close all your accounts of kotak mahindra bankâ?¦ #kotak #mahindra #bank has fraud business services in all sectors. Debit cards and debit cards. They charge more money than actually they deserve. I have been paying lot more than what i took from them. I feel it is better to take money from individual brokers than kotak mahindra bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst baniking services. And wost credit card services. They dont even convert purchases to emi even after asking them twice. India's worst banking services are only from kotak mahindra bank.