Kotak Mahindra Bank Complaints & Reviews

Hi,
i have salary saving account in your bank and my account debited Rs 885
and other persons not charge and why me and i have 2 to 3 time complane your customer care and he ask me will call your sr person but till the time i am not reviving calls for your side.

we are very satisfied with your bank you did, t have any of the solutions i sent mail 3 moth ago till the time not solution my problems and righat now other problem.

Regards,
Sanjay
[protected]

Hi,

Date of deduction: 9/04/2018

1298 rupees has been deducted without any information. This is a very hard earned money and you cannot deduct as per your will.

I want my money refund or else I will go to consumer court and social media as well.

I have tried to connect with customer care but you made it really difficult to connect with your customer care.

My CRN : 98696885
A/C : [protected]

I have a very bad experience with kotak mahindra bank. I had submitted kotak bank cheque for closure of my pl account. For confirmation they have sent a mail to me, but since i was driving i could not access the mail. By the time i saw the mail they have returned the check. I agree that due to security reason, bank should ask for confirmation. But in one hour sort notice, it is difficult for anyone to respond. Now a days cibil score means a lot, but without any fault you spoiled my cibil. I am using kotak cc, saving account, and also an insurance. But really everywhere i disappoint. I will never suggest any one to keep any banking relation with kotak. Simply dont go with kotak because of 6% interest on saving account.. Etc. They are just making you fool.

I have been charged 1445.50 and 645.50 on 8th april 2018 and 5.90 on 9th april 2018.. Bank has deducted 2070 rupees from my account in the name of tbms charge.. For bank it may not be a big amount but for me it was the only saved money i had in my account for use. It's my hard earn money and currently am unemployed, this was a big shock to me. How can you deduct money from my account. Refund my money, if you want i will close the account.

Sir,

I am pnb atm card holder and i tried my said atm card twice at kotam bank atm in shop number a-128, sewak park, new delhi[protected] &[protected] on 03.04.2018 for rs.2000/- both the times but the amount did not come out in the first instance and the amout of rs.4000/ was deducted from the account. Please help in resolving the case and refund rs.2000/- in the said pnb account no.[protected].

Regards,

Ajit singh
[protected]
Email: [protected]@gmail.com

My name is pravallika from proddatur a person from your bank has called me and said that your profile has been selected for our bank as a operation manager and said to paid the amount 2680 and it will be refundable amount for the interview purpose after that amit called me and said iam ur relationship manager he interviewed me through telephone and said me to pay 7500 for documents verification and i have paid the amount and amit cal me and said to pay 11000 to open an account and it will be transfer as a current account after joining and you will receive the appointment order with in 4days and these all the amount will be refunded when you join he said me to sign a agreement for 2 years after saying these things i have a dbt on them whether the documents are related to these bank papers or else something else. I refer some people and they said these are looking like something wrong. After that i call amit and ask these things and he didn't say anything and cut the phone. And now those people are not responding and he didn't pickup my cal.

Pls take an action of those people because so many poor people are trusting these people and giving money to them.

Iam vignesh from coimbatore. I have applied for kotak credit card through kotak bank executive. I have submitted my pan number, address proof and income source (It returns). Two days later, i received a message from kotak regarding application number. On same day i checked for the status and it shows not approved. How it is possible without any verification?
Because i have submitted all my documents and no verification was done and for kind info my cibil score is also above 750.
So, i need to know the exact reason for not approving my card.
I request kotak team to resolve my issue as soon as possible.

My application no:[protected]
My email address: [protected]@gmail.com
My mobile no: [protected]

I have a car loan from kotak mahindra bank and mu loan is running successfully but kotak have issue a credit card for me but the card is not reache me and someone has uses the card and the payment of 24354 is show on my cibil. My contact number [protected] and my email id is [protected]@gmail.com
Please solve my problem quickly
My name is anil kumar

Hi,

I have 2 Kotak accounts. CRN No[protected]. One is Savings account and the other one is linked with the trading account. Since I wasn’t trading from sometime now, the other account was not having sufficient funds. Looks like due to this, the KOTAK bank deducted User Lien amount of Rs. 1100. I am shocked and surprised that how can they deduct the amount even without prior intimation. If there was some notification from Kotak bank letting the customer know that due to less usage or insufficient funds, there will be a certain charge deducted then I would have kept the account active and avoided this incident. Deducting this much amount without any prior notification nor informing about it leads to loss of trust and faith in a financial institution like this. Kotak is a reputed bank and as a customer I didn’t expected such unethical action from them. I hope for a better action from Kotak bank. kindly intimate me if i get my amount back as my account is zero balance account.

regards,
Somnath

Respected Mam/Sir, Yesterday through IMPS I tried to transfer 11, 000 rupees from my kotak 811 account to my other bank account . The 11000 rupees got deducted from my kotak account but I didn't received them in my other account. The transaction got failed. I contacted your customer care number and the customer care executive told me that it'll be refunded to my account within 24 hours. I am in urgent need of these money and can't afford to wait any longer for the money to get refunded. Thus it's my humble request to you to kindly look into the matter and sort it out within 2-3 hours and get my money refunded.
Thank You Eagerly waiting for your reply.

Abhishek Badola
Registered Mobile No.- [protected]
IMPS Ref. No.[protected]
Account No.:[protected]

I have still not received credit card, for the same I have raised concern, without credit card I am unable generate any pin and do the payment. Even when called customer care they have lodged the complaint. But still not received the credit card.
Complaint ref no.: SR # 1-[protected].

Also earlier to this I have communicated bank same thing during march 22 where I get reply by details in KMBL =449- 397

Now they are telling that, they deduct amount from my account.

One of the worst customer care when called only robot speaks continuous, instead of people.

My father had a loan from Citi Finance back in 2006 and since last month we have been receiving calls from Kotak Mahindra bank saying they have bought out Citi Finance and handling the recovery division. I'm not in India and studying abroad. When they were not able to reach me and my father over the phone, they called my friend's friend to whom I haven't called directly in my life. Infact I know that friend since March 2017. There are many questions which are arising out of this event. They never reached out to my father's friends, but reached out to mine and at that time when I'm not in India. This seems they (Kotak) or the data miners are hacking and stealing sensitive details like phone numbers. The Phone number from which we got calls is[protected] and the address is 5th floor, 159/A wing, Vinay Bhavya complex, CST Road, Santacruz East, Mumbai - 400098 (Kalina branch). The contact person is Rahul and Prashant. They even said that pay the amount and we'll stop calling you people. And if we don't pay, we'll keep calling you and your friends. This is insane.

Dear sir on 4 April 2018 i had loaded rupees 10000 rupees through Punjab National Bank debit card to Kotak 811 account.

The transaction was successful and the reference ID for transaction is CTX[protected].

I am also attaching screenshot of reference ID given after the payment is successful.

Instead of providing all the details to Kotak 811 customer care my money is still not credited to My Kotak 811 account.

So I kindly request you to solve my problem soon

Hello all,
Its sad to note that kotak mahindra bank very pathetic and abusive language with its customer. Here Kotak mahindra bank not only speaks threatening languages with older parents of mine but had used abusive words for just small amount.They send there representative to collect money without ID card.
Contact details of kotak mahindra bank, who used such languages and threatening messages as below:
contact no :[protected]/[protected] kotak mahindra Bank

There is a lady who speaks very abusive and foul language from which any body can guess her upbringing.
Listen to audio the lady speaks:
https://drive.google.com/file/d/0Bwqbwp5ZAj5ndmtpNmhRbU0xTms/view?usp=sharing

I called the kotak mahindra bank customer care. On 25th march 2018 to cancel the credit card. There is an automated voice service which will ask you to for the reason i am calling. Here is the conversion details

I said "cancel credit card".
The automated service recognized that i wanted to cancel the credit card and asked "you want to cancel credit card?"
I said "yes".
The automated service said "do you permanently block the credit card?".
I said "yes".
The automated voice service said "your call will be blocked permanently" and disconnected the call. It did not let me talk to operator and neither gave me an option.

I also received the sms as below.

As requested by you, kotak credit card ending xxxx1643 has been blocked on 25-mar-2018 on account of being lost. To request replacement sms replace to 5676788

I also received the email saying that "your card will be replaced".

I also received the credit card on 4th april 2018 and it was handed over to my sister as i was not at home.

Basically i wanted to cancel credit card and never wanted to have one for now. These guys replaced my credit card without my intent and now asking me to pay replacement charges. Also not ready to cancel my credit card before paying the replacement charges.

Yesterday night at 8:47pm i received kotak bank message about payment of my credit card outstanding via some unknown cheque of amount rs. 20000 and surprising part is that neither myself or any of my family member has issued any cheque in favour of kotak bank or credit card. Last time also, without my knowledge the credit card bill was paid through my kotak bank. I need to know what's going on.in case i will find any further unnotified transaction then i will process the legal action against the kotak bank.

Hi
My yesterday i have done 2 transactions from my kotak mahindra net banking but by mistake i have mentioned wrong ifsc code, but the code belongs to that bank only it was selected by auto select option and my amount deducted from my account the acoount no i have mentioned was correct only the ifsc code was wrong, kindly help me to recover my amount.

Hi team,
I am very disappointed today as i wanted a minimum amount from the atm, but the atm could only dispense 2000rs/-notes. I withdrew the amount and went inside the kotak bank to get change for a smaller amount. The bank cashier refused to give me the change of 2000rs stating that they don't have change. This caused a lot of inconvenience.

I would really appreciate if the team could do something so that they can keep minimum amounts in the atm with denominations like 100rs, 200rs, 500rs/- etc.

Thanks & regards.
Elton creado

I am atul verma with crn no.[protected], i had been charged with some tbms charges in my kotak mahindra bank salary account i. E. Zero balance and there is no charges regarding that when i am opening the account, i don't know what is the reason behind this, when i called customer care executive of kotak mahindra bank, the person said sir the money has not been deducted it is on hold, there is no reason showing at my end behind this kindly wait for 2 days when the amount is deducted, we will provide the exact reason. "i mean what the hell is this the person don't even know the reason of which they sitting there, they even blocked me for 24 hours for phone banking". This is some serious damage to my concern. I am telling all colleagues to close their salary account in kotak mahindra bank.

I am a doctor and i had taken personal loan 4 years ago and have paid my loan without a day delay... I had to do foreclosure of my loan and u met mr bharat pathak at banashankari 2 nd stage branch... And requested for prepayment 5 % waiver off, he told me that ur plan has no such prclosure charges and will get the foreclosure letter... I waited for 20 days and met him 5-6 times called him 100+ times... Finally i got a letter with 5% additional foreclosure charges...

This is my worst experience with the banking sector and i will go public...
I will never deal with ur back and create awareness in my neighbourhood...