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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 125

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D
dhirajns
from Hyderabad, Telangana
Mar 20, 2018
Resolved
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My relatives are getting calls from kotak bank that i have some outstanding of abn amro bank. They are threatening them and misbehaving. They have fraudulently taken my call detail and misusing my contacts. I am going to raise police fir for misusing my contacts and for this threatening calls. I am not aware about this outstanding and i did not use any abn amro cards.

Pls. Look into this.

Name :- dheeraj nassa, [protected]
Apr 21, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
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    S
    from Bengaluru, Karnataka
    Mar 19, 2018
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    Address: 560001

    Hi, I am saheb kandar, actually kotak mahindra bank deducted money from my bank account many time regarding bank state by post but i am not received any bank statement my register addrees so i want to refund my money to my account.and i also attached my bank statement regarding that.

    name: saheb kandar
    my account no:[protected]
    branch: Koramangala bda
    +2 photos
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      R
      Ravi Gosain
      from Noida, Uttar Pradesh
      Mar 19, 2018
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      Address: Gurgaon, Haryana, 122003
      Website: [email protected]

      My kotak bank salary a/c effective balance is not showing.
      I was credited 500rs in my a/c but is not showing my a/c. Customer care exe told to me it is on hold with out any prior intimation how can they hold my account balance.
      Their is an emergency.

      If you are not provide me any resolution. I here to stop my account

      My card no [protected]
      Crn[protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Its been more than a week and the account is still not activated. And the salary is also credited. Can you please activate the account. Cant withdraw or check the balance
      crn;[protected]
      acc no : [protected]
      My amount for deducted from my debit card but the recharge failed still the amount is not been refunded
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        C
        Chinna naveen
        from Chirala, Andhra Pradesh
        Mar 18, 2018
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        mail id issue

        Address: East Godavari, Andhra Pradesh

        Hello sir i done my account opening in this year begin i already submitted the details what they required but one think y they can't enter my mail id... I have done so many transactions till now if i want to know my statements the application show the post option instead of mail.. It clearly tells us they can't update my mail id and one thing they show to consult the nearest bank... I have no time to attend the bank... Because of i am a job...
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        K U Ahmed Ahmed
        from Gurgaon, Haryana
        Mar 18, 2018
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        Address: 110067

        My crn no.[protected], saving account with kotak mohindra bank, they deducted twice[protected] rs.177/- cash depositing charges without sending any sms or information. How can a bank can deducted any charges without informing customer. As per rbi guidline any charges should be transparent to customer and inform cutomer by sms or other. Why do not rbi take action against such bank.
        +1 photos
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Thank god i have just see all the complain of kotak mahindra bank..i am going to for interview and read these all complain so i am going to back my home.
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          S
          Sjoshi333
          from Pune, Maharashtra
          Mar 18, 2018
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          account charges charged for no reason

          Address: 411035

          My kotak bank acc was charged for no reason when i transferred my money to kotak 811 full kyc acc. It was stated that tmbs. Remark something like that and there's no explanation for the same so why are those charges charged from my account even though it is zero balance account please take a note of it and resolve it and revert my charges soon hoping for your revert asap....
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          K
          Krishan Singh Chauhan
          from Delhi, Delhi
          Mar 18, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi

          Sir/mam,
          My balance have deducted from my credit card today. I want to refund my balance. The balance have deducted from my credit card which first time deducted rs 67.57 and again deducted rs 66.57. Then after again and again the balance have deducted rs 3326.72 today. Again and again the balance is deducting from my credit card today. Please give me refund of my credit card balance.
          Mar 18, 2018
          Complaint marked as Resolved 
          Email Id- [email protected] Mobile no.- 8010628452
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2018
          Kotak Mahindra Bank Customer Care's response
          Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
          I m send payment 16 feb 2018 but payment not reflect in your account

          kindly check and revert


          COMPLAINT NO -1-[protected]

          balance deducted from my account - Comment #3043623 - Image #0
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            A
            Ayyubk
            from New Delhi, Delhi
            Mar 18, 2018
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            Address: New Delhi, Delhi, 110092
            Website: Na

            Team, i tried to contact your customer care number[protected] but not connected due to server problem, the way of connecting your team is very stiff - please improve your services as this escalation is pending from more than 1 month but we won’t get any satisfactory resolution their mails, every time need to ask information through email and every mail complete information not mentioned. Even every small query it take minimum four to five working days, i had mentioned in each mail please contact me soon but every time team directly send the mail before any verbal communication every mail should have been mark further discussion with customer,

            Furthermore i trust far with your team whenever we get the notification mail regarding my bill. I always paid my bill within the timeline without any cross check. Last time available limit was 20000rs but when today i checked the status of my outstanding bill and found available balance was 19000rs i was surprised, i am quickly sure there was no any single transection till now after cleared my outstanding amount, also i found few unnecessary charges got deducted.

            You should much focus every customer complaint what issues come under the escalation.

            Please contact me very soon and fix the issue so that i can make my payment timely.

            Required numbers [protected], [protected]. Kindly do the needful.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              V
              vpatella
              from Rajahmundry, Andhra Pradesh
              Mar 17, 2018
              Resolved
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              Kotak mahindra bank is worst at it's services.

              A fraudulent transaction was happened on 3rd nov 2017 for my credit card. And i reported then on that day.

              But it took almost 3 months to reversal the fee of dispute transaction in credit card statement.

              They have charged me anonymously 8579.0 instead of 3792.0. And they are keep on adding the interest and additional charges (Auto debit.. Etc) like anything.

              I reported the same to credit cards customer support team, but they are arrogant and indiscipline and more interested in making money by looting the money from customers.

              They did not even bother about the customer satisfaction and they more interested in threatening by recover agencies to reduce the customer civil score.

              Do not trust this bank.. They have worst customer services. They call only when we need to pay credit card bills. Otherwise they do not respond to any emails or calls or complaints.
              Apr 18, 2018
              Complaint marked as Resolved 
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 18, 2018
              Kotak Mahindra Bank Customer Care's response
              Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
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                S
                SunitaGH
                from Mumbai, Maharashtra
                Mar 17, 2018
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                Address: Mumbai City, Maharashtra, 400016

                I sunita harish salian working at mahim would like to bring to your notice that on 16th march 2018 friday i received a call from mobile number [protected] person telling that he/she are from kotak mahindra bank, kalina branch regarding some loan recovery. Call received from mr. Sanjay bogga & ms. Priya. I would also like to bring to your notice that there is no connection of mine with this loan. After saying this to mr. Sanjay bogga i am receiving call again and again. After i said i don’t know regarding the same ms. Priya started calling to school authorities number [protected] where my daugther is studying, to my company boss residential number[protected], some of my friends and company colleagues numbers - [protected], [protected] that some lic of sunita salian has got matured and we have to pay maturity amount to sunita salian and ms. Priya tried to take my personal mobile number from school authorities, friends and company colleagues and were trying to take my details from them. I called up on the same number [protected] and spoke to mr. Sanjay bogga and ms. Priya that there is no connection of mine with the loan and requested both of them not to call me and my friends and company colleagues frequently, even after warning them they started calling everyone and harassing and saying unwanted words.

                First i went to santacruz east vakola police station where i was asked to file complaint with bkc police station. But my complaint was not taken there, mr. Kamat police inspector from bkc police station taken from me the mobile number [protected] from i received these unwanted calls and spoke with mr. Sanjay bogga warned him not to make these unwanted calls to sunita salian and don’t harass her or any of her friends and colleague. But mr. Kamat police inspector did not register my written complaint. And i was assured by mr. Kamat police inspector that henceforth you will not receive any such unwanted calls from mr. Sanjay bogga and priya (Including my friends and company colleagues).

                Again from today 17th march morning from 11.30 a. M. Onwards i have started receiving the same calls from mr. Sanjay bogga. Not only me my friends and company colleague also started receiving the same calls. Mr. Sanjay bogga and ms. Priya said unwanted words to me as well as to my friends and company colleagues.

                I and my friends and company colleagues are fed up of such unwanted frequent calls and harassment. I hereby request to your goodselves to look into this matter and take some immediate and strict action so that in future i or any of my friends and company colleagues should not receive such unwanted calls from above mentioned persons.

                Please also note there is no connection of mine with this loan or any of my friends and company colleagues. I am not a guarantor for this loan, then who has given the authority to representatives of kotak mahindra bank to harass people with which they are not concerned at all. If it the recovery team then who has given authority to them to harass other people who are not concerned at all with loan given by kotak mahindra bank.

                I have wasted my two days on this unwanted calls, unnecessarily frequently leaving my office job and work. Who is going to pay me for this loss??? It is against law to harass the innocent people who are totally not concerned with the loan given by kotak mahindra bank!!?? This is the way kotak mahindra bank work??? I want some legal action to be taken against kotak mahindra bank and specially their representatives mr. Sanjay bogga and ms. Priya from whom i and my friends and company colleagues are getting frequent unwanted calls.

                Please treat this as a personal complaint from me.

                Thanking you

                Sunita harish salian
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  K
                  Kauramrit
                  from Delhi, Delhi
                  Mar 17, 2018
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                  Address: New Delhi, Delhi, 110092

                  I applied for a fresh credit card with your bank.. My card status is unverifyed due to address issue which not a geniune reason... They people are just fooling n playing nonsense game with custormers... Its my 6 application... I dont know y... All are fraud... They just want to get detail dats... It... Rest of the work they dont want to do... They sell false policy... Soon i will close my account... If will not get the solution for the same... I have wasted my time with this foolish bank...
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Mar 17, 2018
                  Updated by Kauramrit
                  Please dont open any account with this bank actually they only do cheating with ppl... They said my account is at zero balance... But its not... They sell false policy.. They are really harmful to other.. Moreover they decline my application status various time by giving a invalid reason that my address is incalid.. Which totally... False.. They can waste your time as you can never get benifit throught them... Soon i will close my ac with this bank.. N try for a good reputated bank...
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                    S
                    from Noida, Uttar Pradesh
                    Mar 17, 2018
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: kotakmahindrabank

                    Bankdeduct the 3000 rupees of the maintenance charge. First i just want to say before deduct any amount from the account they should have to send the sms to aware about the money that you have zero balance and keep sufficient amount in your account but they don't. I had to transfer the money to home but due to deduction of the amount unable to send the money to home. Now i want to claim on the bank how i get my money back give me reply as soon as possible your reply is very necessary for me
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      S
                      SrikanthPrabha
                      from Delhi, Delhi
                      Mar 16, 2018
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                      Address: 500072

                      Hi all,

                      Not issued the debit card for my account but, debited the charges (Rs 178.00) from my account, debiting reason is "annual debit card charges". But not using any debit card and not issued.. My branch address is hyderanagar (Kkbk0000560)

                      I want reason for this, customer not having and bank not issued the debit card bank how to debit the charges..
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        P
                        Partha Pratim Bhargab
                        from Bengaluru, Karnataka
                        Mar 16, 2018
                        Resolved
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                        Resolved

                        Address: 560103

                        I have applied for credit card in the month it's almost more than 40 days and the status it's showing being processed from last 25 days.

                        I am not able to contact the customer care also.. Please let me know whats going behind..

                        Application reference no:[protected]

                        This is not the correct way how the bank is responding to the new customers.

                        Whenever i called to the collection executive they are saying we are not responsible after collecting the document from the customer. And they are not able to share the next level contact person name & details.
                        +1 photos
                        Apr 18, 2018
                        Complaint marked as Resolved 
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Mar 15, 2018
                        Updated by Partha Pratim Bhargab
                        I have applied for Kotak credit card in the month of Jan'18, but on 20th Feb'18 it is showing status " being processed" But still i am seeing being processed. to whom I need contact for asking the exact reason

                        My Application Reference No:[protected]
                        Mar 17, 2018
                        Updated by Partha Pratim Bhargab
                        Please update
                        Verified Support
                        Mar 18, 2018
                        Kotak Mahindra Bank Customer Care's response
                        Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
                        Mar 19, 2018
                        Updated by Partha Pratim Bhargab
                        Where to call, your toll free numbers are not allowing to connect the customer care.. Please check the application # and call me please
                        Mar 20, 2018
                        Updated by Partha Pratim Bhargab
                        Can you guys please update the status ..
                        Mar 28, 2018
                        Updated by Partha Pratim Bhargab
                        Any update
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                          F
                          fawz
                          from Mumbai, Maharashtra
                          Mar 13, 2018
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                          Address: Mumbai City, Maharashtra, 400061
                          Website: kotak bank

                          Hi,
                          I have savings account with kotak mahindra bank and today i got 9 times 20000 debitted to my account from kotak atm at pahargank delhi and my card is with me, i called helpline least interested and promised call back from fraud team who did in 1.5 hrs saying they will take 90 days to resolve my issue
                          As per rbi its bank responsibility to ensure data security and to reimburse the customer the amount in 10 days,...
                          I posted on kotak mahindra fce book page and aman mishr called me from his personal mobile number imagine what a patheic and unsafe bank...
                          Kindly get my entire money credited in 24 hours or will take legal action and advise not to have bnk account with kotak

                          Fawaz
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Thank you Consumer Forum, I havent got any call from them today, infact I called them multiple times last evenin
                          KOTAK DEDUCTED ALL OF MY BALANCE...i don't know that is hap[pening here...I want my money back and need some more money from Kotak for cause me lot of troubles.

                          fraud debit transactions from my saving accounts for 1, 80, 000 on 13 mar 2018 - Comment #3041607 - Image #0
                          fraud debit transactions from my saving accounts for 1, 80, 000 on 13 mar 2018 - Comment #3041607 - Image #1
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                            C
                            C.a. Pramod Tiwary
                            from Kolkata, West Bengal
                            Mar 13, 2018
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                            Address: Patna, Bihar, 800001

                            Fraudulent Transactions Made From my A/C No. : [protected]
                            Sir,
                            With reference to my savings bank account number with KOTAK MAHINDRA BANK, EXHIBITION ROAD, PATNA branch as mentioned above, I want to inform you that my account has been debited by 34000/- on different dates and money transfer to mobikwik without my knowledge. Further we have not used Debit Card or Internet Banking as on date.I have Attached the transaction statement complain to branch and other places. I furnish here below the details for your information so as to enable you to re-credit the amount to my account:
                            Name of the account holder: Rekha Devi
                            Account Number:[protected]
                            Name of the bank and branch where the account is maintained: Kotak Mahindra Bank, Exhibition Road, Patna - 800 001.
                            Date of transaction: From 17/12/2017 till 27/12/2017
                            Transaction amount Rs :34000/-
                            I had not at all used my debit card nor internet banking.
                            In view of the circumstances as mentioned above, I request you to kindly arrange to re-credit the amount to my account which was withdrawn without my knowledge and fault.I have already complained to branch and online to kotak mahindra customer care but haven't got any response.
                            +4 photos
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Raveendra bore gowda paidv loan money through chequebut incibil score they miss payment durs are there please clarify the complaint
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                              S
                              Sujith S s
                              from Chennai, Tamil Nadu
                              Mar 13, 2018
                              Resolved
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                              Resolved

                              Hello

                              My name is sujith shivaji salunkhe
                              Registered mobile number is xxxxxxxx
                              Crn xx3683

                              I have never applied for credit card. As soon as an salary account was opened, a person disguised as kotak agent approached us for credit card. We clearly rejected the credit card offer. I have not signed any document pertaining for credit card application. I have not provided my id proof./pan for credit card purpose.

                              Identity theft has occured within kotak data base. The rm who opened account was nisha rane. Email id of nisha. [protected]@kotak.com, mobile number of xxxxxxxxx

                              The credit card application number is[protected] an un-authorised process. Kotak mahindra bank employees are cheating to get targets met. No oral complaint gave result. As procedure this s the last resort before ombudsman.

                              The above mentioned complaint cannot be given to kotak because their website shows error, every time i post the complaint as level 1.
                              Apr 14, 2018
                              Complaint marked as Resolved 
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Mar 13, 2018
                              Updated by Sujith S s
                              i spoke to customer care. They declined to take it as a complaint. Rather they requested me to cancel credit card once i receive it. The matter of identity theft has not been addressed here.
                              Verified Support
                              Mar 14, 2018
                              Kotak Mahindra Bank Customer Care's response
                              Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/2wg92xK
                              or for immediate assistance you may call @ [protected].^Team Kotak
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                                linus16
                                Mar 12, 2018
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                                Cash got debited of 10000 Rs for failed transaction ( SBI ATM went out of service in the third transaction ) on 09/03/2018.
                                Its been 3 days still money is not credited to my account.
                                I have withdrawn amount thrice 10000 Rs each transaction. 3rd time Amount got debited for failed transaction.

                                MY CRN number is 80984662.

                                So please do the needful asap.
                                Thanks in advance.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  sanuneetu
                                  from Ludhiana, Punjab
                                  Mar 12, 2018
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                                  Address: Chandigarh, Punjab

                                  My kotak bank account [protected] debited rs/- 1000&500 on 12.03.2018
                                  But benificiery account no.[protected] not credited yet
                                  Transaction reference no.[protected]&[protected]
                                  I transfer the amount through imps
                                  Plz help me as soon as possible
                                  And also explain the reason of failure of transaction
                                  And customer care no. Of kotak bank all time busy
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    R
                                    Riddhi Salvi (Rits)
                                    from Mumbai, Maharashtra
                                    Mar 12, 2018
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                                    Address: New Delhi, Delhi
                                    Website: [email protected]

                                    I applyed for job on side [protected]@kotak.com since january. Now i realized they given surety of job for manager position and they took total 26000 from me. Now no one is responding my calls since long back
                                    First ms. Anjali ([protected]) call me and took rs.2850 than ms. Anu sharma ([protected]) call me took rs.7500 for reason my document background screening. Last mr. Sandep sharma ([protected]) had took rs. 15000 & said final hr round will help in mumbai at 8 march 2018 & your already selected and now they are not receiving my calls & not even response my mails. They said if your not selected or not interested you can take you total amount, but not responding at any cost.
                                    I have all records & bank details which i already tranfer
                                    I need help to take action against them and company to giving surety & taking advantage
                                    If anything query i have all recorded calls & theire whats app images i m calling and massaging but they are not responding my massage.
                                    Today i wait for for the response than i will take legal action against them.

                                    There email id & contact no are as follow

                                    Ms. Anjali verma ([protected])[protected]@gmail.com
                                    Ms. Anu sharma ([protected])-rm. Anu. [protected]@gmail.com
                                    Mr. Sandep sharma ([protected])-rm. [protected]@gmail.com

                                    Regards,
                                    Riddhi.
                                    [protected]
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Hi, bank website add may be fake, there are no agencies are entrusted with outside agencies as far as kothak mahendra bank.
                                    TBMS charges are applied in my account without prior information, even after changing account type and talking to branch manager, I was still charged. The branch manager assured me in OCT when I changed my account type, that I will not be charged any further and In FEB again I was charged .
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