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Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
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Kotak Mahindra Bank
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Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 123

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A
abbye
from Mumbai, Maharashtra
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cash not disbursed to me.

Address:Mumbai City, Maharashtra, 400069

I am Sunil D Parmar Customer of State Bank Of India International Sahar Cargo branch mumbai 400099 on 11/03/2018 Itried toCash Withdraw in Kotak Mahindra ATM center ID no.MUON1362 near Andheri station east. Mumbai .But ididn't get the Money at that time and I lost Rs.10000/-from my Account.hence i request you to please provide me CCTV footage and Excess Certificate for the same....
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U
Unlimited cute stuff here Songs
from Ahmedabad, Gujarat
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tbms unnecessary charges deducted

Address:Indore, Madhya Pradesh

Hello,
i am customer of kotak bank
name - burhanuddin vidishawala

crn no[protected]

from my account 177+177. rs. were deducted. and its mentioned that some tbms deposit charges . i didn't got any notification frm your bank and even while i was opening my account i asked your team that assure me that your bank dosen't charges any of the unnecessary charges . then why this is happenning . i want...
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U
Umapathi Krishnan
from Chennai, Tamil Nadu
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credit card bill issue

Address:600070

I have got kotak credit card on 2017 i didn't even set pin for any of my kotak debit/credit cards but on march 2018 i have got credit card statement like you need to pay 588.82 via sms.
How can i get due amount if i didn't even use my credit card?
How come it possible with in 2 days the due/service charge is 588/-

And i don't want this credit card so kindly let me know the process to block my card asap....
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M
Mahesh Kushwaha1607
from Mandal, Gujarat
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investment account issues from nov 2017 not resolved till date

Address:Mumbai City, Maharashtra, 421306
Website:WWW.KOTAK.COM

I have opened investment account with kotak bank on nov 2017 since then every month 2500 has been deducted from my savings account & after some days it again gets credited to my account.

After submitting all the document at the begining it was showing online readiness as no,

Now it is showing poa as no.

It do not understand how kotak bank can be so negligible after six months also there is no...
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A
Ashraff Asian
from Hyderabad, Telangana
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tbms charges worst service

Address:Hyderabad, Andhra Pradesh, 500039
Website:www.kotak.com/en.html

Dear sir kotak is fake totally they cutting over money without any reasons 1st they given for free after that they cutting over amount like tmbs charges and more if ask in branch no correct response and customer service worest we cant stop over account y this fake bank in india what government doing and fight for this avoid this cutting help common people...
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M
Mauryalovely
from Noida, Uttar Pradesh
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cash not received from kotak atm

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.kotak.com/en.html

Hello,
My name is pratibha maurya. I have uco bank atm card and i usually go to nearby kotak atm in c market, sector 41, noida. Before a days ago i faced a problem that i coudn't get my cash from the atm machine but money was debited from my account. Please resolve the issue asap. I have already complaint this matter but didn't get any response.

I have attached the transaction detail....
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M
Muthuraj R
from North Lakhimpur, Assam
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amount debited from my account - reg

Address:Chennai, Tamil Nadu

Dear sir/madam,
I regret to inform you that (Kotak t. Nagar branch, thulasi building new no79, gn chetty road, chennai -17) of your office is not rendering satisfactory services to its customers.
A six months ago i opened a savings a/c ([protected]) by mr. R. Senthilmurugan, sales assistant manager and within one month i applied to zero balance account in same a/c. He has not changed the a/c yet. (I given to him for ref cheque...
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There were 4 fraud transaction that happened on my card without my concern (Totalling 140k).
I did all the required work asked by bank. Send them all the document including fir copy.
They asked for 45 days and now its been 50 days.
I am getting 30+ calls a day from kotak bank. Even at 2am in the night asking for me to pay that amount.

They are using abusive language and threatening me to find and harm...
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T
tyahoo
from Chennai, Tamil Nadu
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debit freeze

Address:600017

My customer id is 8834202 and i am amintaining quaretely average balance of rs 6500. Yesterday i got a message stating that may account — debit frozen. I am shoched that without warning how a bank of repute can do it. They should have given reason for debit freeze. I am constrained to close my account and advise my friends and relatives to do the same. Ca r thyagrajan, chartered accountant....
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H
Himaja Naidu
from Bengaluru, Karnataka
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I'm complaining credit card

Address:Bangalore, Karnataka

When i went to kotak branch to close my salary account, i clearly asked one the employee in the branch that how i can pay my credit card payment they said that i can pay through online but they didn't said proper information. Today i tried making payment through online its showing there is no accounts available with my crn and i called to customer care they are telling that i can pay through cash or cheque, if i will pay through cash means...
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S
sanjaypn
from Gurgaon, Haryana
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car loan

Address:New Delhi, Delhi

I had got my car financed from kotak mahindra prime ltd in may 2013 for 5 years. The loan number is cf 9202085. I have been paying the installments for last one year in cash and your collection executive has been collecting the same from my residence. I have been in financial distress and this was communicated to your representatives as well as to your customer care executives. Though i have been paying still due to financial crisis 5 emi...
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R
Rabindra Barada
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charge for failed transaction

I had failed transactions on24/1/2018 & kotak M bank debited that amount to my credit card. After complain they said that all amounts will be reversed in next month, but still I did not get any reverse for same.

I am also using other bank credit card ( HDFC & CITI), they are good in customer service. but Kotak don't provide that.

so plan to close my both debit as well as credit card....
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R
Rahulaggar
from Gurgaon, Haryana
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personal loan preclosure

Website:www.kotak.com

Hi,
This is the worst experience I had with Kotak Mahindra bank.I took a personal loan of 2.5 L in last may, 2017.I had discussed with them regarding the preclosure, if I want to do, at that moment of time they said yes !!.
I again enquired about it in September, 2017, they said they will close it with 5% chargeable amount, which sounds ok.
But Now on 19 March, when I actually went to close the loan, by paying the whole...
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P
prabahar602
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card interest charges high

Address:Chennai, Tamil Nadu

I am karthikeyan.. I have credit card for a limit of 1, 44, 000
My credit card no : [protected]
In march month statement available credit limit showing 909.00 rs after then i purchased the rupees of 1800 rupees
For my reference usage of excess amount approx. 900.00rs.. But now showing — 3753 rupees excess usage
Every month put a over limit fee and interest charges..
Kindly refund the over limit fee...
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I
Imran365
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card

Address:Bangalore, Karnataka, 560041

Am holding kotak bank credit card where in my cc limit was 92000.I have taken a loan on credit card for 32000.recently without any intimation my credit card limit was revised to 60000.I have not received any intimation not call from kotak credit card team.i was trying to contact with credit card team but not received any response just postponing with out providing the reason.request to help in getting the issue resolved as I have faced pathetic...
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M
magskotak
from Mumbai, Maharashtra
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force closure charges

Address:Aurangabad, Maharashtra, 431001
Website:www.gstradingcompany.com

I am holding a personel loan account no.[protected] with the kotak mahindra bank ltd since aug 2015 and i had paid regularly our installment through ecs now today only 5 installment has balanced and i want to force closed my loan before march. But the management said we have to pay 5% force closure charges with 18% gst. I cant believe that i had paid 36 installment regularly and bank said give them such charges....
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R
rahulUnassailable
from Gulaothi, Uttar Pradesh
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account put to freeze and no reasoning post 7 months after opening

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi there,

I have opened a kotak 811 account some 7 months back. I had completed all kyc requirements then only.

But out of sudden i get an email that my account has been frozen. I am unable to make any transactions.

This is mentally and emotionally distressing.

They say it is a signature/mitc mismatch. Pls help.

I have already send the mitc form duly signed yesterday...
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D
dhirajns
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehave and threatening calls

My relatives are getting calls from kotak bank that i have some outstanding of abn amro bank. They are threatening them and misbehaving. They have fraudulently taken my call detail and misusing my contacts. I am going to raise police fir for misusing my contacts and for this threatening calls. I am not aware about this outstanding and i did not use any abn amro cards.

Pls. Look into this.

Name :- dheeraj nassa,...
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Address:560001

Hi, I am saheb kandar, actually kotak mahindra bank deducted money from my bank account many time regarding bank state by post but i am not received any bank statement my register addrees so i want to refund my money to my account.and i also attached my bank statement regarding that.

name: saheb kandar
my account no:[protected]
branch: Koramangala bda...
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R
Ravi Gosain
from Noida, Uttar Pradesh
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account effective balance not shows

Address:Gurgaon, Haryana, 122003
Website:[email protected]

My kotak bank salary a/c effective balance is not showing.
I was credited 500rs in my a/c but is not showing my a/c. Customer care exe told to me it is on hold with out any prior intimation how can they hold my account balance.
Their is an emergency.

If you are not provide me any resolution. I here to stop my account

My card no [protected]
Crn[protected]...
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