Kotak Mahindra Bank Complaints & Reviews

My name is rajkumar dogra i am with roll times can 10000 total amount but my account but i am not received 20000 already 15 days i am waiting i am withdrawal 23 march time 11:34 a. M. I am with girl area name is east of kailash please contact kotak mahindra bank atm my money is refund please too much long time i am waiting my mobile number [protected]

I have opened account since I was happy to know that the open the account at zero balance.when I successfully opened it, I didn't get any virtual debit card and any netbanking kit instead of this I kept faith on them, i transferred some amount in it. but when I want to send money to somewhere else it was asking for KYC. the official came 2 days after I opened the account and get the same done. he came nearly 2 days ago .till now my money is not transferring to anywhere. I am login in, again and again, .it is showing error all the time. its been 4 days my money is there on my bank account till now I am unable to send it to anywhere else want that everything the bank promises to the customers should be given to me as soon as possible

I am account holder from 2014 i try to withdraw on 06.01.18 rs.10000 two times at paruthipattu atm center from my salary deposit amount but unfortunatly not received cash due to power failure. Next day (07.01.18) the same rs.20000 refund from your side and again i with draw the cash from sennerkuppam avadi road atm center for rs.10000 two times that time my balance showing rs.20.86/- (Cr) and again cash withdraw rs.10000/- two times from my account on 10.01.18 without my knowledge, statement narration showing (Atl/[protected]/[protected]Value date 06.01.18) & (Atl/[protected]/[protected]Value date 06.01.18) that time my balance showing 19979.14/- (Dr)
And again my salary deposit rs.13231/-from prompt personnel consultancy on 05.02.18 but i try to withdraw cash i can't receied due to that time my balance showing 7052.14/- (Dr) i complaint to kotak bank my complain no. [protected] your bank customer told with 17 days it will solve.
And again my salary deposit rs.13278/-from prompt prosonnel consultancy on 05.03.18 i check to atm but my balance showing 7052.14/- (Dr) i can received rs.6060/- only realy i tired to this issue four to five times i go and compliant to your branch at santhom but till not slove this issue my daily salary only loss
Kinldy take correct action and understand my situation with out delay.

Regards
M. Irudaya raj
Account no. Sb:[protected]
Mobile no:-[protected]

From, Mr.BANUPRAKASH optima priv league customer
S.Ba/c#[protected]
BANGALOREthere are many complaint #s apart from SR#1-[protected], 1-[protected], 1-[protected]...INSPITE OF SOMANY COMPLAINTS, , , , KOTAK OFFICIALS IN KH ROAD, branch in bangalore, are giving false commitments, and Relationshipmanager ANILKUMAR is toaly irresponsible...so i need to close all a/c asap, & i'll make sure many of my friends having kotak a/c will also close, & i'll assure you that, there will be a churn in kotak bank a/c, and also i'll put in media & claim my hardearned money from consumer court...
hope you will enquire the issue n do the needfull by reversing all excess deductions...
Thanking you...
Mr.BANUPRAKASH
S.Ba/c#[protected]
BANGALORE

Sir/madam these email been sent 4 months ago complaint raised for not giving me any details of premature excess amount charged and also no complete details were given to me regarding TDS debited even though i/d submitted they had not updated the same, and also its my 14 year old accout after ING VYSYAA BANK MERGED WITH KOTAK BANK, PROBLEM IS DOUBLED AND THERE IS LOTS OF NEGLIGENCE IN SERVISES, AND I/D TO WASTE HALFDAY WAITING AT BRANCH MANY TIMES,
IF PROBLEM IS NOT RESOLVED BY CREDITING MY EXCESS AMOUNT of 3k DEBITED with out correct calculations, which is unjustified, so, i.d to go legaly to claim my hard earned money.
SO PLZ DO THE NEEDFULL SIR/MADAM asap, plz do reply...
Thanking you

regards
BANUPRAKASH
MOB#[protected]
EMail id----- [protected]@gmail.com

I have a pesronl loan from KOtak which was disbursed on 30.06.2017 into my account.

My EMI start date 10.07.2017, I am paying all the installment as per the due date, however Kotak marked in the CIBIL as first payment delayed by 22 days.

I was amazed to see it. I want this issue to be resoloved as soon as possible. It was highlighted earlier and I was given assurance that it is resolved now but its still not removed from CIBIL.

My CRN number is 82614838.

I have a Kotak Mahindra bank 811 zero balance account One day they Are charged Amount RS.95 Something and when I call the helpline Number they told me that charges because of you requested to us for Physical statement or Passbook apply but i don't apply then I call customer care helpline they told me that we are sorry for that and we apologise that are our banks mistakes we refund you amount then I wait Some days after no resolution I call again then they said you are requested physical statement that's why we change you money when I said how you can say they said we have recordings then I said send me the recordings but they do not SEND me any recordings now I want justice I want that bank say Sorry to me in writing I want sorry letter from bank

Hi,
I made a payment for my credit card of rupees 26500/- and the same got deducted from my savings account but it is not reflecting in my credit card payments due to a technical glitch from kotak banks end.
I also made another payment of 16000/- as i thought i will get the deducted amount in few hours but still i am not getting any response from kotak bank.

I am falling short of 8ooo rupees on the credit card...

I hold a kotak credit card and a savings account. My savings account was marked lien without prior notice. My account was marked in lien about 5 days back and then i get an email stating give us your consent to debit the amount from your savings account. One strange thing that these guys have is they send you a monthly credit card statement with total outstanding amount and minimum amount due with a deadline and expect you to make payment...

Dear kotak,

I got tensed because of charging the amount in terms of tbms.. And moreover my account is salary and zero balance account.
How is possible to deducted from my account without any intimation or permission.
Actually i am having this issue from last may month itself.
Yesterday only i got to known this issue, while i am checking my history.
Amount has been deducted (Rs 5.90) continuously...

I have a personal loan from kotak bank (Spln[protected] and my last two emi's has been bounced due to some critical reason and i have also promised to bank for payment these emi's with in 15 days inspite of this the collection team of bank came to my office and abused me in front of whole office and told that we will complaint against you if you will not pay the emi till today evening[protected] and called me a person named mr. Neeraj ([protected]) many more time and totally torchered me and bank has been also called and e-mailed (By mr. Mohit sharma) to my company's director that your employee (Vishal) is fraud and financial defaulter and also send the arbitration letter to my company's director and hr also. Due to this action of bank my job is in trouble and if i will loose my job who will be responsible and how the emi's will be paid. I have also attached the image of mail sent by bank.
Kindly do the needful.

I am in kotak mahindra bank account holder. My name is muthukumar r.
Wrongly deducted imps charge 5.90 rupee.. I am not use imps transaction..
More then one cash withdrawals fee 23.60 rupee... More than one this is salary account but non maintenance charges deducted in my amount.
It is compliants refill amount my account
Kindly do the needful..

Dear sir i was given a refund of 3300 from zipker on 18 jan with reference no :- (20180116111212801300166531701442738 ) in to acoount no-([protected]) . crn no[protected] and i never recieved the refund and i also made the complaints in customer care of your bank but no actions were taken so please look in to the matter and resolve it .

contact no- [protected]

Dear sir,
I have request your bank this
A/c no :[protected]
Crn no :99328965 kindly ask about this a/c be close by kotak mahindra bank because this account not to be any use than this a/c is open cogent bpo company so i have leave this company. I requested bank manager this account will be closed. I have no extra charges payment. Now urgently close this a/c.
Regarding,
Rajendrasing chauhan

Dear sir,
my name is mohammed ayub father name is late mohammed ibrahim.
residing at 31/2a, marquis street, kolkata-700016.

some one namely prasunjeet ph. no. [protected] calling me and asking me to give the message to tarique ayubi. i several time told them that tarique ayubi not working here nor we have any communication . but he calling frequently.

after that i called the above no. and tryied to talk with senior person, some one vikas and ravi talked and assured to look after the matter, but after that that guy again calling and calling.
it seems, they are not thinking about others life.i am a senior citizen and due to his harrassment my b/p gone extremely high.

therefore i request you please stop those calls, other wise i have no option but seek the help from court of law.

thanking you,

Hello all,

The purpose of meet with mrs ashwin singh, mrs abhishek tripathi and miss nidhi tiwari
Was not to know the advantage of 3 in 1 trading account. I already know the advantages of
3 in 1 account. If i would have known that they are coming for same i would have not given
My precious time to them. Instead during all the meeting with them they were repeadly
Putting the pressure on me to take my complaint back and bribing me with rs 750. They
Were repeatedly asking for cheque of rs 750, so that they can close the complaint on
My behalf and through all the matter on me. I have funded my bank account with 100000
And wanted to transfer it to demat account so that i can get waiver of two years fees.
Your team has not helped me for that specialy mrs ashwin singh. Mrs ashwin was very active
In communication when he was getting multiple lead from my office. When its to helping in
Transferring the amount he became inactive and was not at all interested. Beacuse of him i lost
My trust in kotak. Because of him i couldn't use my kotak account. So in case i am not
Able to use my account i am not liable to pay any charges to kotak. Kindly close
The account and revert back.

Thanking you.

With regards,
Ankur pathak

Hi,

I have applied for kotak mahindra credit card on 31st jan 2018 and i have received the application reference number also since then the application status is showing "Being processed" nothing has changed it's been more than a month. also they have completed my house verification.

I got so may calls for verification also rep confirmed that i will be getting my card in 5 working days. as per the SMS i received it would take 15 working days to complete the application process but so far i have not heard anything from kotak mahindra.

Application reference number:[protected]

Dear sir,

This is to inform you that i have not yet received the refund of the cancelled ticket which was cancelled by me on 22nd february 2018.

The details of which is mentioned as below:

Pnr – [protected]
Transaction id – [protected]
Cancelled date – 22/02/2018
Cancellation id – [protected]
Transaction amount – rs. 2, 310.00
Refund amount – rs. 2, 180.00
Refund status – refunded
Refund date – 26/02/2018

The reservation was made from bandra terminus (Bdts) to bhuj (Bhuj) on 23/02/2018 & return from bhuj (Bhuj) to bamdra terminus (Bdts) on 25/02/2018.

Although while checking in the irctc website it is showing that the amount has been refunded on 26/02/2018, but till date no refund has taken place in my bank account. It’s more than 10 days have passed but i have not received the refund.

Request you to refund the amount in my bank account from where the amount was paid while booking the above ticket.

Hope for a swift action from your side.

Thanks & regards,
Hemita shah.

Hi team,

This is to inform you that i spoke one of your phone banking office she didn't provide me complete answer & hangup the call affrontly.
My self rohit jaiswar & i am account holder of your bank. If i will get this types of response from your phone banking office side then with whom we will get clarification.
You should necessary action against this types of office.
Contact number : [protected]

Thanks & regards
Rohit jaiswar.

I am himanshu nagori. My email id is [protected]@gmail.com. My contact number is [protected]. My kotak credit card has charged rs. 500 for failure of auto debiting from debit card which is unauthorised by me. Due to that my credit limit is exceeded and i was charged 500 plus gst for that. Call it as error or fraud, but such things are not expected from kotak mahindra bank. I request refund for that.

This is barani kumar and i am holding credit card with kotak bank crn[protected].

Firstly i am so frustrated with customer service from credit card. Each and every caller that i spoke to are threatening me and not polite. Being professional in support is mandatory and i never come across such a pathetic support in my life.

I do also maintain salary account in kotak. I haven’t made the minimum due amount last month for my credit card. And i promised the agents that i will make the payment on 5th of march 2018 because of the salaried date.

I tried making the payment on 1-mar-2018 and i was shocked to see that my account balance was 0.

I immediately called the customer care and i was told by the rep that my salary is on hold. I called the credit card team and informed the same. They were saying that i should make the complete amount including outstanding balance otherwise my salary will be on hold.
I requested to the representative to deduct the minimum due amount and unblock my account.
I was told that my account would be unblocked in 3 working days.
I visited the mg road branch and the people there are clueless on the issue they gave me an individuals number, her response was blatant she said she would arrange a call back from another representative which never happened.

The behavior of the customer care and the people at the bank are unacceptable as they are unable help me with right response and solution to my problem.
I have an emi scheduled for 5-mar-2018 and i am really sure that would have bounced.

I am looking forward for a response and solution to my problem
Please help.