Kotak Mahindra Bank Complaints & Reviews

Hi kotak team,

6 months ago i had opened my 811 zero balance bank account but when i checked in my kotak app it was showing me two account numbers at that time i wasn't sure about that. After 3 months when i got a message of balance charged to me for non maintenance of minimum balance. When i visited branch then i got to know that from that two account one is 811 edge and other is one 811 zero balance account. So how this...

I have say to open zero balance account to me but your executive open 10000/- classic account so you debit non maintenance charges of 900/- rupees kindly reverse my amount because it's t
Your executive mistake crn[protected]... Reply me and your executive name vaishakh ashok nagar branch...,,,,, i[censored] refund means i have continue my transaction in your bank otherwise i don't maintaining any balance and also i close my account

The staff isn't cooperative and misbehaved with me when i asked him details of myour loan statement which i have not received since last three years and also told me to complain about him in rbi. As we being the customer of the bank at least the staff should be cooperative it's with the d customers only dat bank runs they should know this thing. Kindly oblige and do the needful

My credit card no. [protected] expired on 05/17. My credit card payment due on may17 163659.14, on dated 05.06.17 call from your bank employee manpreet singh ph no. [protected] they said your outstanding164425.00 and im saying to manpreet my card expired, they said you paid the all all outstanding and call to phone banking for renew your card and im saying to manpreet my card blocked or not blocked they said sir not blocked card is expried. Im paid full outstanding rs, 164425 on dated 05.06.17, than after im busy with my work and skip the renew request. On dated 19.02.2018 customer care for renew the card they said your card blocked by collection department then on dated 21 feb 18 call from your side customer executive said im procseed your request and give ref no. Sr-1-[protected] and message from your side your credit request fulfill and card send to you in 7 days after 7 said im call to cmr care they said they not able to renew the card. Sir im existing cmr of your bank fron last 2005. And im give you total outstanding amt, not settlement, if you people harassed the genuine cmr. If im paid settlement amt then you blocked the card, till date you send every month statement and outstanding show -190 rs. If you people not renew my card im going to legal way. And misguided by you collection people. Pls provide the call recording of dated 05.06.17 by collection team member manpreet. Then you cleared the facts who wrong.

Regards.

Harjit singh
Old card no.[protected]

Hi i have kotak mahindra bank [protected] this is my account number and today i have transferred 18320 from my other account to this account number and now in the balance it's showing 18143, i seen update regarding that 177 rupees is for the annual debit card charges, but i have opened the account on 21dec2017 and i didn't use the card in 2017 i have activated the debit card on january month only, this is not at all acceptable required the refund on the amount that has been debited asap.

This account was opened by a representative. Named : harshil
Clearly had informed that we need a 0/- balance account with no interest benefits.
Reported this katakana states that they don'the offer 0/- balance accounts at all which is wrong. This can be a trend by kotak. Complaint #1-[protected].
If maintained only than will correct the charges.

My name is rajkumar dogra i am with roll times can 10000 total amount but my account but i am not received 20000 already 15 days i am waiting i am withdrawal 23 march time 11:34 a. M. I am with girl area name is east of kailash please contact kotak mahindra bank atm my money is refund please too much long time i am waiting my mobile number [protected]

I have opened account since I was happy to know that the open the account at zero balance.when I successfully opened it, I didn't get any virtual debit card and any netbanking kit instead of this I kept faith on them, i transferred some amount in it. but when I want to send money to somewhere else it was asking for KYC. the official came 2 days after I opened the account and get the same done. he came nearly 2 days ago .till now my money is not transferring to anywhere. I am login in, again and again, .it is showing error all the time. its been 4 days my money is there on my bank account till now I am unable to send it to anywhere else want that everything the bank promises to the customers should be given to me as soon as possible

I am account holder from 2014 i try to withdraw on 06.01.18 rs.10000 two times at paruthipattu atm center from my salary deposit amount but unfortunatly not received cash due to power failure. Next day (07.01.18) the same rs.20000 refund from your side and again i with draw the cash from sennerkuppam avadi road atm center for rs.10000 two times that time my balance showing rs.20.86/- (Cr) and again cash withdraw rs.10000/- two times from my account on 10.01.18 without my knowledge, statement narration showing (Atl/[protected]/[protected]Value date 06.01.18) & (Atl/[protected]/[protected]Value date 06.01.18) that time my balance showing 19979.14/- (Dr)
And again my salary deposit rs.13231/-from prompt personnel consultancy on 05.02.18 but i try to withdraw cash i can't receied due to that time my balance showing 7052.14/- (Dr) i complaint to kotak bank my complain no. [protected] your bank customer told with 17 days it will solve.
And again my salary deposit rs.13278/-from prompt prosonnel consultancy on 05.03.18 i check to atm but my balance showing 7052.14/- (Dr) i can received rs.6060/- only realy i tired to this issue four to five times i go and compliant to your branch at santhom but till not slove this issue my daily salary only loss
Kinldy take correct action and understand my situation with out delay.

Regards
M. Irudaya raj
Account no. Sb:[protected]
Mobile no:-[protected]

From, Mr.BANUPRAKASH optima priv league customer
S.Ba/c#[protected]
BANGALOREthere are many complaint #s apart from SR#1-[protected], 1-[protected], 1-[protected]...INSPITE OF SOMANY COMPLAINTS, , , , KOTAK OFFICIALS IN KH ROAD, branch in bangalore, are giving false commitments, and Relationshipmanager ANILKUMAR is toaly irresponsible...so i need to close all a/c asap, & i'll make sure many of my friends having kotak a/c will also close, & i'll assure you that, there will be a churn in kotak bank a/c, and also i'll put in media & claim my hardearned money from consumer court...
hope you will enquire the issue n do the needfull by reversing all excess deductions...
Thanking you...
Mr.BANUPRAKASH
S.Ba/c#[protected]
BANGALORE

Sir/madam these email been sent 4 months ago complaint raised for not giving me any details of premature excess amount charged and also no complete details were given to me regarding TDS debited even though i/d submitted they had not updated the same, and also its my 14 year old accout after ING VYSYAA BANK MERGED WITH KOTAK BANK, PROBLEM IS DOUBLED AND THERE IS LOTS OF NEGLIGENCE IN SERVISES, AND I/D TO WASTE HALFDAY WAITING AT BRANCH MANY TIMES,
IF PROBLEM IS NOT RESOLVED BY CREDITING MY EXCESS AMOUNT of 3k DEBITED with out correct calculations, which is unjustified, so, i.d to go legaly to claim my hard earned money.
SO PLZ DO THE NEEDFULL SIR/MADAM asap, plz do reply...
Thanking you

regards
BANUPRAKASH
MOB#[protected]
EMail id----- [protected]@gmail.com

I have a pesronl loan from KOtak which was disbursed on 30.06.2017 into my account.

My EMI start date 10.07.2017, I am paying all the installment as per the due date, however Kotak marked in the CIBIL as first payment delayed by 22 days.

I was amazed to see it. I want this issue to be resoloved as soon as possible. It was highlighted earlier and I was given assurance that it is resolved now but its still not removed from CIBIL.

My CRN number is 82614838.

I have a Kotak Mahindra bank 811 zero balance account One day they Are charged Amount RS.95 Something and when I call the helpline Number they told me that charges because of you requested to us for Physical statement or Passbook apply but i don't apply then I call customer care helpline they told me that we are sorry for that and we apologise that are our banks mistakes we refund you amount then I wait Some days after no resolution I call again then they said you are requested physical statement that's why we change you money when I said how you can say they said we have recordings then I said send me the recordings but they do not SEND me any recordings now I want justice I want that bank say Sorry to me in writing I want sorry letter from bank

Hi,
I made a payment for my credit card of rupees 26500/- and the same got deducted from my savings account but it is not reflecting in my credit card payments due to a technical glitch from kotak banks end.
I also made another payment of 16000/- as i thought i will get the deducted amount in few hours but still i am not getting any response from kotak bank.

I am falling short of 8ooo rupees on the credit card...

I hold a kotak credit card and a savings account. My savings account was marked lien without prior notice. My account was marked in lien about 5 days back and then i get an email stating give us your consent to debit the amount from your savings account. One strange thing that these guys have is they send you a monthly credit card statement with total outstanding amount and minimum amount due with a deadline and expect you to make payment...

Dear kotak,

I got tensed because of charging the amount in terms of tbms.. And moreover my account is salary and zero balance account.
How is possible to deducted from my account without any intimation or permission.
Actually i am having this issue from last may month itself.
Yesterday only i got to known this issue, while i am checking my history.
Amount has been deducted (Rs 5.90) continuously...

I have a personal loan from kotak bank (Spln[protected] and my last two emi's has been bounced due to some critical reason and i have also promised to bank for payment these emi's with in 15 days inspite of this the collection team of bank came to my office and abused me in front of whole office and told that we will complaint against you if you will not pay the emi till today evening[protected] and called me a person named mr. Neeraj ([protected]) many more time and totally torchered me and bank has been also called and e-mailed (By mr. Mohit sharma) to my company's director that your employee (Vishal) is fraud and financial defaulter and also send the arbitration letter to my company's director and hr also. Due to this action of bank my job is in trouble and if i will loose my job who will be responsible and how the emi's will be paid. I have also attached the image of mail sent by bank.
Kindly do the needful.

I am in kotak mahindra bank account holder. My name is muthukumar r.
Wrongly deducted imps charge 5.90 rupee.. I am not use imps transaction..
More then one cash withdrawals fee 23.60 rupee... More than one this is salary account but non maintenance charges deducted in my amount.
It is compliants refill amount my account
Kindly do the needful..

Dear sir i was given a refund of 3300 from zipker on 18 jan with reference no :- (20180116111212801300166531701442738 ) in to acoount no-([protected]) . crn no[protected] and i never recieved the refund and i also made the complaints in customer care of your bank but no actions were taken so please look in to the matter and resolve it .

contact no- [protected]

Dear sir,
I have request your bank this
A/c no :[protected]
Crn no :99328965 kindly ask about this a/c be close by kotak mahindra bank because this account not to be any use than this a/c is open cogent bpo company so i have leave this company. I requested bank manager this account will be closed. I have no extra charges payment. Now urgently close this a/c.
Regarding,
Rajendrasing chauhan

Dear sir,
my name is mohammed ayub father name is late mohammed ibrahim.
residing at 31/2a, marquis street, kolkata-700016.

some one namely prasunjeet ph. no. [protected] calling me and asking me to give the message to tarique ayubi. i several time told them that tarique ayubi not working here nor we have any communication . but he calling frequently.

after that i called the above no. and tryied to talk with senior person, some one vikas and ravi talked and assured to look after the matter, but after that that guy again calling and calling.
it seems, they are not thinking about others life.i am a senior citizen and due to his harrassment my b/p gone extremely high.

therefore i request you please stop those calls, other wise i have no option but seek the help from court of law.

thanking you,