Kotak Mahindra Bank Complaints & Reviews

It has been more than 2months kotak mahindra bank is not returning my refunded money from amazon online shopping. I have contacted in amazon as well as in bank both are responding that the have completed the process but actually bank has not the process. Amazon has completed its process as it has its reference no. Given to me. But the bank is saying that amount has not be sent to bank. It has been long time so clear the transaction as soon...

An amount of rs. 2310 has been debited on dated 27.02.2018 at 21.09hrs from my account-debit card against the room booking in ahmad nagar at saibab44297 jaipur but the booking beas not successful and transaction was failed with showing an error but the amount of rs. 2310 was debited.
As the transaction was failed and amount of rs. 2310 has been debited so it should be refund back to my account but no amount has been credited till yet....

I want to close my personal loan after 18 months of disbursment but still they are asking for 5% perclosure fee and said it will take 15 days to close.
Why should i pay 5% fee and why should i wait for 15 days.
No other bank has this type of charges. Really disappionted..
I have to closed this loan urgently.
# this bank

Tell me if any other way...

Hii,
kotak mahindra bank linking unauthorized accounts to your mobile number.
so every day i am getting two message regarding some accounts balance statement.tried to call customercare over phone but the IVR doesnot have option to lodge complaint of non-account persons.it happens since six months.
and do not have a email address of customer care in internet also.
worst customer care and unauthorized practice....

Hi, i have an 811 account which linked to ammerpet branch. After submitting every document asked by 811 agent my account activated.
But after using the banking services for several months account got blocked due to unspecified adress issue. When reached to bank
1. They asked me to submit name declaration form. Issue not resolved

2. Later they said usually if account is frozen.. I will recieve the money that resemble...

I had registered a request with kotak loan customer care on 29h-jan-18 to close my personal loan account number spln59842984 against complain number 1-[protected]. I have been told the customer care that i need to wait for foreclosure letter which will be issued after 15 working days and i have clearly told them that i have the fund available with me in my saving account i want to close immediately and i will not pay any foreclosure charges...

Helo sir... This is rupali gupta an old kotak mahindra bank customer... Few days ago i make transaction from kotak bank debit card... The transaction get failed... There is no amount came from debit card but the amount has debited from my account... Its more than 15 days but still i didnt get my refund... I make 2 transaction of 3000 each... Both transaction get failed... But the one amount of 3000 rs i got refund within 7 days but one amount...

Dear sir on 23 february 2018 i had funded my account in kotak 811 app using my debit card with rupees 10000 the money was debited from my punjab national bank account but it is still not credited into my kotak 811 account.
I had recieved error after the payment completed

So kindly take appropriate action and credit my account into my kotak 811 account.

Mykotak 811 account details are given below
Account...

Current account no. [protected] of sejal marketing services
Chq no.000007 for rs.90000/- debited from this account on 18.07.2014
But the payee claims that the same has not been credited to him.
I want to know where the funds have gone?
I had raised the complaint with kotak bank (Interaction id 386806)
But got just the reply that presenting banks stamp is there but cant provide account number. But as the presenting...

Hi i was a customer of ing vysya bank since 2004. After the bank got acquired by kotak mahindra bank, i am getting unwanted calls for credit cards daily from the last 1 year. I would have blocked atleast 100 numbers but still i continue to get the calls from different numbers. I have opted for dnd with airtel but still i am getting the calls. Please suggest me on how to get away from these unwanted calls. Is closing the bank account the only...

I had a kotak credit card, which is now blocked due to non payment of bills. I have lost my job and from last 5 months im unable to make payments on the account. The collection executives are harassing me like anything. On dec 22 a person by name vinod along with another executive have come to my house and spoke rudely to my sister. I called him on the same day and spoke to him, he was so rude and abusive. He conferenced the call with bharat...

Hi,

I am Sachin Parab. My CRN is 62462089. I blocked my previous card and received new card. While blocking my card kotak customer representative asked me for CPP and I said no to it clearly. But still you guys activated CPP.

I called CPP customer care, but they said my details with them not matching and they are not taking my request to deactivate.

I will not pay any amount till CPP gets deactivate...

We have used Kotak mahindra credit card and in 2017 they have give interest waver and we have paid remaining 25000 rs and my outstanding is 0 now, but finally they have blocked the card and not giving the NOC, and they linked this to the Car and personal loan account and not proving any NOC and had wasted so much time in customer care calls. Bad banking experience....

Dear sir,
i added 1000 rs for completing account opening procedure money debited from debit card but not received in Kotak 811 account.
also i tried to contact customer care but any number not working.
So kindly take appropriate action and credit my account

account detail
Account Number : [protected]
IFSC : KKBK0001913...

Hi Team,

I had a salary savings account with kotak savings bank. Based on my salary account i was given a credit card from kotak bank.

I had been making payments on the credit card account till August 2017, but due financial crisis i have stopped making payments on the account. I lost my job in Nov 2016, but still managed to pay on till Aug 2017. But due to financial crisis im not able to pay on my account....

Last 3 months i was keep on pinging in FB and speaking wth your CSE, Still now I am not happy with your service. Every month i will receive a call from Kotak for credit card payment. November month i get a call from Kotak in that call some CSE speaking unwanted things in the call. After i raised a complaint in FB a snr.Executive Mr.Santhosh called but no use i asked him to check all call records still now no update. Again i started txting...

Hi Kotak,

This is informing you that in my account charging like TBMS,
and i have attached screenshot also. pls resolve and credit amount which you have debit,
I am very unhappy in this bank other wise we have to rise consumer court for this issues.

I want to know that why is this happened still i have maintained my account by transaction when i was opened my account in kotak bank the bank employee...

My credit cards bank was told me at the time of issue card that credit card is free for life time than also they charged me annual fees and i have requested to cancel the card but they told that first you pay fees and late payment charge with interest. They are harassing me to make the payment for which i am not supposed to be paying. Please help me. I have submitted the dispute forms and done all procedures but still problem is not solved....

Hi,
My name is Nayankumar Dave. This is very strange incident happen with me and I am thinking this is kind of fraud incident by Kotak Credit card department. I did talk with customer care person of Kotak credit card department. Mr. Princkumar (Communication ref: 1-[protected] given by him). I have informed him about the incident and he said He is not convinced and not going to help me in this and not going to take complain about it....

Today i received a call from kotak collection agency i felt as if some drunker bar girl is calling me. Pathetic language used by the executive. Don't have manners and don't have tonality to talk. Also she was using words like dekh li teri aukad tere paise bharne ki takat nahin hai to bol de. Tere ghar pe abhi insaan bhej rahi hu, jitna hai utna amount pura clear kar and hang up the call.
Inspite of they charging interest and finance...