Kotak Mahindra Bank Complaints & Reviews

Dear sir,
I have got a refund from amazon stating that amount has been credited into my kotak bank account on 13 to 15th january 2018. But till now amount hasn't been credited into my account.

Please look after into this issue.

Refund amount - 493/-
Reference # 5155655869416986803068
Charge auth # 331438

Waiting for your reply.
Thank you.

Regards,
Rahul

Few days back i paid 10, 000 as full settlement for the credit card and as one of the kotak mahindra representatives said this could be settled. He gave a final settlement letter. But i never got any message from kotak mahindra that the amount was credited to the credit card or any other kind of online texts from bank. The executive now does not pick my phone and bank says they have not received any payment. Please help!

Hi, i made a neft transfer of 7000 to a kotak mahindra account razrzeb*. Ifsc code is kkbk0000958. This account number was added to my beneficiary list in my bank account and i also had made several transactions to this account in the past. This time, after transferring the money, i got to know that this particular account doesn't exist now. Even then i got the message today that the amount has been credited to beneficiary.
Please refund my money as the kotak account to which it is transferred, doesn't exist.

They have been harassing me for over 6 months for a non existent amount outstanding from abn amro bank from 2008. They also have reported the same to cibil in august 2018 and spoiled my cibil credit rating. Despite contacting uday kotak and mt gupta this problem is not solved. I have asked for the counter slip of 1070 rs that they have claimed i used from abm amro card but all they produce is a excel sheet with out any credentials. They are behaving like extortionists. Pay up or we will spoil your cibil

Apart from that they picked up a business loan file 2 years before with 5000 rs cheque, file wasn't processed, loan was neither granted nor rejected and no information was given whatsoever but they banked my 5000 rs cheque and never refunded it.

Innitially kotak mahindra did not tell about all the hidden charges, but now they are charging like hell and not informing me. But it showing when the bill get generate and appears in statment, moreover when we are trying to contact customer care they dont respond at all.
Tell me please is this the right place to write a complaint or should i contact the rbi india.

I have made payment of rs 5000 from hdfc bank to kotak bank account, details of which are:
Beneficiary name: zebpay
Beneficiary's account no: razrzeb[protected]
Ifsc code: kkbk0000958
Transaction value date : 08/01/2018
Rbi reference number:n[protected]
Amount: rs. 5000

Sir,
Zebpay is saying money is returned back to account and hdfc bank is saying money is deposited to this account which is mentioned above.
Please tell me the exact location of my money.
Please do needful and process as soon as possible.
Screen shot paymentis attached heerwith

Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon. Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon... Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon... Kotak has debited 12900 from my account and never gave it back and they are not explaining why they have debited the money. Their fraud services should die soon...

My name is anil kumar. I am working at igt (Interglobe technology) gurugram which is a global travel technology company for it-bpo sector. At opening of my salary account i choose kotak mahindra bank instead of other banks basis on statement made by mr harish (Representative of kotak bank) at that time.in many of statement one of major statement was that bank will provide us credit card at any time basis on igt company (As company goodwill and as corporate salary account). But when i need for this all kotak team just did not help me and they just give each other contact number to contact them. Some time they said policy change and sometime they said my net salary is less. This include ms vaishali (Bank senior representative) and also avishek (Kotak credit card team). This all is totally wrost sevice they can provide and as i have a corporate salary account still they are just behaving like this. I have more than 1 year bank account with them. I am changing my account in another bank. If they can not provide facilities than they should not make false statement to just open bank account. If my salary is higher in that case what the hell i need of kotak help. I can make credit card with any bank. They have a grade contact with my company still from last 2 months they just only give excuse. I will forward this matter to higher level and even to mahindra ceo also. If any senior person want to contact me.. Can contact at mail id [protected]@gmail.com.

I have transferred amount of rs.4, 150 online from my kotak account (A/c no:[protected]) to other account a/c no:[protected] bank: saptagiri grameena bank, vijayawada. Amount was deducted from my account but the amount not credited in the account to which i have transferred the amount. The details are as follows... Ref:[protected], imps:[protected]

Today, I tried withdrawing money from a Canara Bank ATM near me. Initially I tried to withdraw 2000, when transactions failed. Later, I tried to withdraw 500 from the same ATM, when my transaction failed as said by the ATM screen. However, I got a message telling me that money was deducted from my account. I was in urgent need of money, so I thought it was an issue with the ATM, and attempted to withdraw money from another ATM. Again, as I try to withdraw, no money comes, yet Rs. 500 is debited from my account! What is happening? I lost 1000 Rupees to nothing today! And upon that, when I tried contacting customer care through the helpline provided([protected]) on the backside of the card, one helpline is redirected telling "this line is busy" over a span of two hours!! Which helpline stays busy for such a long time? And the other one ([protected]) "Does not exist" as confirmed by the calling facility. Wonderful. Now we cannot even call to ask if we've been dumped or not. Next, I tried contacting the bank through their website for grievances. Every time I click a link related to that website, all it tires to do is log me out! How pathetic is your system website? Why are we being treated like this? Can we be returned our money? Will I even be answered here?

I have got kotak credit card on dec 25th 2017 i didn't even set pin for any of my kotak debit/credit cards but on dec 28th 2017 i have got credit card statement like you need to pay 588.82.
How can i get due amount if i didn't even use my credit card?
How come it possible with in 2 days the due/service charge is 588/-

And i don't want this credit card so kindly let me know the process to block my card asap.

This is regarding some one has used my forgered pan copy and taken loan from tata capital finance. "i have not taken any loan from tata capatial finanacial services ltd". Unfortunately its reflecting in my cibil account. Could please send me back a note saying "i have not taken any loan regarding this and also its no where related to me". Please send me the confirmation note as tata capital team told that "case has been transferred to kotak". Please treat this high priority else need to take legal action.

A/c no (As per cibil[protected]. Please refer the below mail which i have sent last year.

I have ordered a product from hairburst from uk, and used this account for payment. Company cancelled the order and sent me email of refund since 19th december 2017.. Still there is no refund added to my account. And recently i got an email that refund have been transferred within 10 day from 19th december 2017, if still not received then it must be issue from bank side.

Am very disappointed by your bank services, please i need a proper response for this compalint

Points to be noted.

1. Your employee saw my payslip and he knows that my take home is 28k, and in online it is showing 25k. And now your are telling the eligibility is 30k. If in that case your employee should have informed me in the starting itself.

2. And i told before itself that i’m staying in pg and your employee have told it’s fine and not a problem

3. I informed in the starting only my cibil score is 0, for that also he has told, cibil its not a problem, we will take care

4. “customers are god to you” did your organisation has not thought you to how to handle customers.

5. And i’m very upset that he has blocked my number
You people can’t even have the sense reply to calls and tell the fact.

6. And very ashamed that i approached kotak mahindra bank for these loan purpose.

7. Other banks are very good comparing to your bank.

8. And i will not leave this i will complaint these to your higher authorities about this.

9. And i need a proper reply for this complaint from your management.

10. Because of your carelessness i have wasted my time a lot

I have transferred money from my sbi debit card to my kotak bank account but the money is not transferred but money has been deducted from my debit card and kotak account is still asking to add money to active my account. Please refund my deducted money. Very bad experience. I will not refer to anyone unless i get my money back. And please let me know how much time will it take to get my refund back.

Employee of your bank branch from parle point, surat visited my office for opening of my huf a/c. I submitted him all my documents on[protected] and a cheque of amount rs 20000/- on the same date. I was ignored by him for a month. Then i visited the concerned branch office nd complained the same to deputy branch manager as the manger was not available like always. I was told by deputy branch manager that this particular case has been handed over to another employee as the earlier employee was negligent. Great, even he knows about his employees very well still not concerned about customers. I am being told by the deputy branch manager that the a/c opening is in process since last 10 days. It has already been almost 2 months but no proper response from any of your branch employees. Shame on ur customer services.
Details -
My name - r p jeetander singh already have a current a/c in the same branch which took me 45 days for activation.
Huf a/c name - r p jeetander singh huf
1st employee name - rahul mistry ([protected], [protected])
Deputy branch manager name - milan ([protected])
2nd employee name who is handling this right now - ashish ([protected])
Fraud employees and manger too. Such a shame

No support / no response just making fool on nris...
Please don't make people fool.

Please close my account as soon as possible.
Just tell me how to take money out of this # bank.

" i have visited bank, did all the formalities but due to bank's mistake they mentioned my mobile or registered number wrong. Again i visited " safdarganj kotak bank " and linked my aadhaar number with bank and requested to correct my number.
Without mobile number i cannot use any services and my money is stuck in this worst bank in the world.
They don't have any online support even when u will call paid customer care number from outside, there is no option to talk to customer care executive.

I have never seen such a bad services in my whole like.

I want to complaint about it to higher level and action should be taken against the bank.

Even when i visited the bank so instead of concentrating on my issues they were explaining there # up plans and trying to get 2.5 million inr for investment.
Need a good help to punish these money eaters.

If they cant provide the services why they are taking money from customers.

Please note that i am living abroad and i have visited the bank to resolve my problem, its been one month almost even they couldn't update my number.
I think it is a dirty trick to hold the money.

Please help.

Since more than 4 months back, i closed my a/c [protected] at faridabad, sector 16 branch. But my balance not returned. Bank says contact customer care help line. When i phoned customer care help line they asked me to approach above base branch. Again the above base branch asked me to contact customer care help line.
You are simply harassing the customers who are closing account because of very bad service being offered by your branch. Let me know when i can get my balance amount.in fact i should get interest also on this.
I am also a share holder of the bank but feels bad about your services.

My account no : [protected]
A/c name: sri vishagan and co
Branch : tirupur valipalayam

Today (06/01/2018) i went to kotak mahendra bank (Valipalyam branch) to deposit my amount but teller not interested to recieve my amount because my challan amount is filled with all denomination incluting 10s and 20s. He speaking like that he will receive only big denomination like 2000 and 500. I am running distribution businees in tirupur area. My collection amt will be i any denomination. So i cant tell my customers to give in big denomination. He also adviced me to change that low denomination in outer places. I dont think that rbi adviced not to recieve low denomination. This not fair that i am depositing my amt in bank and he is also not faster enough to recieve bigger amt..

Dear sir
I am employe of the ugvcl company in himatnagar. I have salary acount in your himatnagar branch. My company have already submitted the cheque for salary of all employees but after 5 days already passed but still all employees salary not credited in employees account. And the employee of your bank shukla has replied against our complain that if you have problems them close the account. So take necessary action in the matter