Kotak Mahindra Bank Complaints & Reviews

Dear sir
Please refund the amount which i have paid for credit card excess amount
And it also showing on the attachment please find it and also attached cancel cheque..
I have complained already with request number[protected]
Till now i have not received any amount.. Payment done by icici net banking
Please process the amount as soon as possible
Thanks & regards.

Hi,

I’m really shaken by the experience that i encountered with your collection agent today, i do not have any loans with your bank neither do i’ve any active account or credit card (I feel blessed that i do not have it though). However, i got a call on my office landline number in uae for a outstanding loan payment for a third party named “sarita tulsi das”, who is paternal aunt. However, we did not have contact since last 15years, due to personal reasons. I did explain this to your agent “neha” as well. However, she rudely kept screaming & telling it’s not possible. She confirmed that no detail of mine is on her loan file & it no where mentions my name on file as well. Then too i was harassed & i’m clueless why. She has raised a question on my dignity by calling my office landline & she has also breached the fair debt collection practice by disclosing debt to a third party. I’ve request my family to report this to the police & i’ll certainly post this on social media for people to know what kind of service kotak delivers. I was considering kotak for opening an nre account. However, i’m happy that this incident happened & alerted me before falling into traps goons.

Yes, goons what kotak has employed for collection i believe who don’t even know the fair practice law & no basic etiquette for sure.

Thanks for the eye opener, i’d have consider your bank good for business if this wouldn’t happen.

Thanks a ton.

Date of the incident :[protected]
Name of the collection agent : neha
Number of collection agent : [protected]

I have asked the kotak customer care executive to raise an request on behalf of me to link my savings account to the debit card xxx. But the very intelligent people of kotak customer care remove my debit card from my account it self, i have raised 3 service request and complaint regarding this. No response from bank side.

I could not make any transaction now.

Is this the way how you treat your customer???

Reach out to me to [protected]

I have recently opened an kotak savings account (3 in 1). By mistake i forgot my net banking password when i click on the forgot password link it is asking me to pay rs 50 for physical pin. All the other ways to reset the password got dissabled.

I haven't seen any other bank charging for forgetting password. I tried calling customer care service lot of times, it wont connect and even though i drop a mail requesting a call back no one will call. I contacted near branch (Gachibowli, hyderabad) even they said to pay rs 50.

Very dissapointed service by kotak.

Friends my sincere advice to you. They might say sever things while opening the account dont believe, if possible ask them for an inmediate note so that they will not be any extra charges.

If you want any proof, please contact me
+91-[protected]

On 10th December 2017, I went to axis Bank ATM to withdraw amount of INR 1000, due to problem in the ATM i was not able to withdraw amount but INR 1000 was deducted. I received a slip stating TRANSACTION DECLINED. RECORD NO 123. AXIS BANK LTD PLACE MINI DDA MARKET, KALKAJI NEW DELHI. please do suggest will the amount be credited automatically to my kotak Mahindra Bank account.

Hello
I am karthik, i transferred money of rs.3000/- on 10/12/2017 to my kotak mahindra 811 account through my central bank of india debit card.

Money has been deducted from my central bank of india after that the pages shows me a error occurred and it doesn't say whether it is successful or unsuccessful.

My crn no :[protected].

I have attached the screenshot and my account statement below.

Hi,

Kotak bank charges 118 rs as lien tbms charges. Without any intimation..

Why this charges? If this is zero balance account..

Kindly request you please credit deducted amt to my account and also know reason of deduction..

Lien datedescriptionexpiry datelien amount (?) reasonremark 27/10/2017 user lien 01/01/2099
118. 00inr
Charge lien tbms-tbms[protected]
br...

Few moths ago purchased a product on flipkart. Then canceled immediately. Kotak fraud bank has changed me 4000 rupees every month for 4 months. I gave complaint to cancel emi and return my money. After a week they returned all my money and also cancelled all my other emis. Now, this fraud bank telling me to pay all other emis in this bill. Now, they are charging more money to enable my amazon emis. They are crediting and debiting money again and again from my card to add more interest and to get more payments. I have been explaining things to their support team. They are all uneducated and cannot understand the exact issue. I request you not to open any accounts in kotak bank insurance or other services. They have fraud business. Playing cheap politics to rob your accounts. They always post fake news about awards in social media which is not true.

Hi this is karthik, on 08-12-17i was trying to add money (Rs 10000) to my kotak 811 account through my canara bank debit card.

The transaction was successful but my money is not credited to my kotak 811 account.
Please go through this and address my issue. Below i have mentioned the citrus transaction id - ctx[protected].

I am attaching the screenshot of the mail id recived from citrus....

From my mistakes i had lost my phone number which i had give to my a/c no [protected] so plz change my old to new number ([protected]) if it is possible without communication with me then please do this
Even i lost my mobile also plz change it if ther is any chance do it in online please send the url to my registrared email address

Thank
Your welcome

I was working with accenture and had been sold kotak salary account saying it is rs0 balance account and not necessary to have salary in account. Now i tried to change my employer in your system. Customer care said that they can't have that employer in. As they are not listed in your system. They said if the salary is not credited to this account then there will be charge.

Pathetic - i was never told that this will change me if there is no salary in account.

I had email exchange with customer care agent and spoke to them too but they want me to go to the branch.
I can't go to the bank as i am dependent.
Just please please please close the account and do charge me anything.

Ishan sachdeva
[protected]

On 6th of december i send sum of 12000 rupees to my dealer account through imps but ifsc has been wrong. But amount has been deducted from my account. Still i didn't receive any amount back to my account. My dealer also not received any amount. Can't submit any complaint in your customer. Hereby i attached that reference number and everything.

Dear krishna r,

We wish to inform you that your account xx3129 is debited for rs. 12000.00 on 06-12-17 towards imps.

Please find the details as below:
beneficiary name:
beneficiary account no: xx4131
Beneficiary ifsc: idib0005057
Imps reference no: [protected]
Remarks: mb it audit service also.

Hi
Saleem pasha here, i'm account holder in ur bank my credit card no is [protected] my due date is 03/12/17, but i have paid my amount on midnight of 02/12/17 at 12:35 am, even i call to ur c. C no and he confirmed me that some server issue is there i[censored] want cross check that i call, then yesterday i checked my account i got shock that rs 500+90 charge on my account, even i call so many time to ur customer care no but not connected i have wasted my mobile currency also, then i wrote to sum email id also but no use

Dear sir/ma'am,
Candidate is facing problem regarding his fund. While funding my kotak bank account through canara bank debit card,
The amount was deducted from the canara bank debit card but on kotak bank portal till now it is not showing any amount and transaction regarding receiving of money. I transferred 34000 rupees to kotak bank account from canara bank.
As per following details of the kotak mahindra bank :-
A/c no - [protected]
Crn no[protected]

Dear,
Sir/Madam.

With reference to the subject cited Above, i have an issue regarding transaction happen on 22nd of November 2017. As Sir, on the said date i withdraw a sum of Rs 10000/- from my salary account Debit card from City Bank ATM in Garuda Mall Bangalore, the problem issue is the transaction slip was print out but i didn't receive my money and it was deducted from my account, i complaint regarding that but no response and i try to call the customer care but no help. so i lounge a complain for the said subject.

Therefore, Sir kindly look into my problem and do the necessary action Please.

Account Holder: Priscilla Avanai.

Regard
Priscilla

Dear madam,
Kotak mahindra bank doing malpractice/ misconduct since last few months with me. On dec 4, 2017 a kotak mahindra lady executive namely suman contacted (Mobile number [protected], [protected]) two reknowned persons in maharahtra on their mobile number i. E. 1. Jemini kadu (A renowned writer/ social activist from nagpur, mobile no. [protected]) and 2. Shriram pachindre (Executive edito of daily pudhari, kolhapur, mobile no. [protected]) and told them that i have given their reference and mobile number for loan of kotak mahindra bank.in fact i didn' t personally know thease people and niether given their reference or have not taken directly any loan from the kotak mahindra bank.
Kotak mahindra bank executive contacting me, claiming that they have takover the city finance (I have a disput i. E. I paid 17 emi and there is entry of only 15 emi on their record. City finance didnt addressed my complaint) and asking to pay the amount. I requested them to provide a valid proof of takeover again and again, but they didn't.
This practice of kotak mahindra bank is humilating, slander and the violation of my human rights and standard code of conduct. Kindly take a strict action against bank in this matter asap.
Thanking you,
Yours truly,
Suresh digambar patil,
C/o nitwane house, plot no. 16
Gajanan colony, galli no.2 near swami samartha mandir
Pundlik nagar road, aurangabad.
Mobile no. [protected]
Email - sureshpatil. [protected]@gmail.com

Dear sir /madam

Iam sowmiya narayanan iam the former employee of kotak mahindra bank.

My account is under lien marked from the past 3 months i have done my bike ecs through this account for the past one year in this sence why bank is marked lien in my account. I have maintain the average balance form this month i request you to release my account from lien

My amount got debited on 22/11/2017 but did not came ro my 811 account and transtion was success but their was no balance into my account.. I tried sp many times to connect but i was not able to connect... But i could not...
My crn no is :[protected]
My traction successfully no is :-
Mb811p[protected]
Please return my money...
Your tankfull
Tunni singh

We have 0 balance account in kotak mahindra bank and this account with my wife and account number is [protected]. We generated debit card by app on 13th nov 2017. And my awb number is em[protected]in of speed post. When i checked status of my debit card. Its returned to malad branch and destroyed. I called to customer care and customer executive told me. You request to your dombivali branch and try to get there debit card. When i told to dombivali branch officer about my query and request him about my debit card. He ignored me and told me we are not doing that type of activity. Its very bad experience ab out kotak mahindra bank

This is to bring your urgent notice that i deposited a cheque no.262452, dt. 27/11/2017 for inr 50, 000/- drawn on saraswat bank, lokhandwala branch on 27/11/2017 at your lokhandwala branch.
On my inquiry with this branch on 4/12/2017, i was told that they have received my above cheque today only and due to the name mentioned "mayur" they kept it pending without informing me. When i went personally, i was handed over the cheque. I was wondered, shocked & surprised why this branch kept quite for so many days?

The amount i deposited well in advance, so that my ecs comes on every 5th of the month doesn't get dishonored and same thing happened this time!

Because of your lokhandwala branch staff's inefficiency, negligence and passing on blame to machine from which they delayed in collecting on day to day deposits of cash & cheques.

Today, i. E. 5th of dec 2017, i deposited cash of inr 50, 000/- in your lokhandwala branch to avoid dishonored my ecs from chola finance company, but i was told that the ecs has been returned because of insufficient funds!

This is highly objectionable, due to your branch inefficiency, negligence and lethargicness why should i suffer and face the cibil action?

I hope you will look into the matter and solve this problem urgently. If possible avoid the facility of depositing the cheques & cash in machines when your staffs do not know how & when to check machines.

With utmost disappointment from your bank-branch staff's inefficiency i suffered.

I complete my complaint hereby.

Mayur boricha