Kotak Mahindra Bank Complaints & Reviews

I have applied for credit card in the month it's almost more than 30 days and the status it's showing being processed from last 25 days. Can tell me what is the meaning of it. My app reference no.[protected] is. I got message on 19jan2018 saying check your application status after a week. But still i am seeing being processed. Who do i contact regards this for exact reason and contact number

Dear kotak mahindra bank,
I have been charged rs118 for no reason.in the transaction details its showing "net banking pin regen charge for ond 17". May i know what kind of pin you are generating every month without my concern. At the time of opening account i have been told that no charged will be charged to you in future but still some amount is deducting every month without noticing. I want you to stop this deduction further else i have to close this account and also i want the deducted amount back in my account. This is fraud you are doing with customers.
My acc no: [protected]
Ifsc - kkbk0002037

PL 108590:The is claiming No 1 bank for satisfaction of the consumer but really this bank develop in such a way that no one can reach him. Write to us email is fake no response. Bank claiming Call me via customer care no.[protected] also not responding after 32 minutes on holding no solution or response.Despite fund in my acc ex’s payment not collcted

I have a bank account with Kotak mahindra bank which is a salary account opened by my current employer.

On 30th Jan 2018, there was a fraud which took place on my account and the money from it was withdrawn VIA ATM in New Delhi whereas I was in Mumbai and the cards were in my possession.

I complained this to police and Bank. Bank Blocked my debit channels and after submitting few forms I got the money back in my account.

However, bank is currently saying I won't be able to use it as they have put it on a hold (freeze) till their investigation is done. Which is incorrect as it is my funds and I need it immediately.

I also received an email from Kotak saying my case has been closed however, I am still unable to use the funds.

Please help me in this as I am terrified using banks anymore.

Dear sir, on[protected] i prashantha s j initiate imps transaction sum of 36000 rs from kotak mahindra bank chikmagalur to canara bank chickmagalur, but amount debited my sb account. The amount was not credited benificiary account till date. Here am requesting you to resolve as soon as possible. And also i raise a request, imps charges back to consumer. And during that period interest also back to the customer sb account.

Dear Sir,

This is to inform you that I have not yet received the refund of the cancelled ticket which was cancelled by me on 20th Jan 2018.

The details of which is mentioned as below:

PNR – [[protected]]
TRANSACTION ID – [[protected] ]
CANCELLED DATE – 20/01/2018
CANCELLATION ID – [[protected]]
TRANSACTION AMOUNT – Rs. 1, 480.00
REFUND AMOUNT – Rs. 1, 000.00
REFUND STATUS – REFUNDED
REFUND DATE – 23/01/2018

The reservation was made from KACHEGUDA . (KCG) to GONDIA JN (G) in train No. 12251 / WAINGANGA EXP, class - SLEEPER.

Although while checking in the irctc website it is showing that the amount has been refunded on 23.01.2018, but till date no refund has taken place in my bank account. It’s more than 20 days have passed but I have not received the refund.

Request you to refund the amount in my bank account from where the amount was paid while booking the above ticket.

Hope for a swift action from your side.

Thanks & Regards,

Hello

Got a message from kotak saying the emi through ecs has bounced, where as my account had more than sufficient balance the day emi was to be deducted. There was no transaction from kotak for this. Later i called kotak customer care and the executive told me that there was some technical issue and my emi will be auto deducted without any bounce charges. Till date that has not been deducted and i continuously getting messages/emails...

Mob [protected]

Mera thoda sa fata hua note reject kiya cashier ne aur rude behavior kiya. Bar bar aesa natak hota he. Ab ne tang aa gaya hu. Complaint kar kar k. Ab me account hi close karva raha hu. Staff ka behaviour bahut bekar. Khas kar k cashier nd 1 aur.
Ab ye log aese hi behave karenge to kon bane rahe unke sath. Bahut bank padi he market me.

Hi,

I am ankit kumar, i have an account with kotak mahindra bank on 5 oct 2017 i had make a withdrawal rs 3000 from axis bank atm sarai faridabad and it was succesfully transition but i have not received any transition sms from bank. When after 5 days on 12/10/2017 i had checked my account through net-banking it shows another transaction rs 10000/- on date 05/10/2017 at same time just after my rs 3000 withdrawal. But i had withdrawal only rs 3000. I had raised a complaint against fraud transaction rs10000/- complaint no is 1-[protected]. But still i have not refund my 10000/- transaction ref no :3269. Please do the needful.

Thanks & regards
Ankit kumar
Email - [protected]@gmail.com
Mob:[protected]

I am using kotak mahindra credit card from past 1 year and making timely payments, last month due to some financial issues i could not make payment. On 11th feb 2018 i got a call from one of the collection agent which some how i missed and in next minute i got an sms from that agent with abusive language threatening me that if i don't make payment he will bring police to my residence. I have already escalated this matter to bank's customer care sr1-[protected].
I want to know that is this the bloody code of conduct which collection agents are following. Who gave them the authority to behave like this.
I want a strict action to be taken against this.

Dear sir,

Myself mohammed ghouse basha p,
I took a loan from bajaj finserv which i was not able to pay on time so my case went to kotak mahindra and they offer me to settle 8000 and 6000 and my loan account number is[protected].[protected]. Contract no bf3c058014, bf3c057086. I accept the offer and paid in single cheque of 14000/-. After payment im not getting ndc from kotak bank. If i didn't get ndc, within tomorrow i will file a suit against the agency.

Proof attached.

Thanks
Regards
Mohammed ghouse basha p
[protected]

Hello,
Sir i have withdrawn inr 2000 from pnb atm yesterday, it waited for 40-50 minutes and then transaction failed, then i visit the next boi atm atm withdrawal the amount successfully. After 20-30 minutes i received message ofr amount drawn from pnb
Cash withdrawal of rs.2000 made on kotak debit card xx6726 on[protected]:24:59 at 8758. Combined balance in a/c xx6074..
Please check the concern and get it resolve

I would like to make you noticed that i have received call after 7:30pm, when i asked your advisor to callback tomorrow business hours than he became rude & hangup the call & immediately send sms & email about rejection of requirement without any reason.

It’s very disappointment that kotak bank is hiring these kind o[censored]nprofessional employees those who don’t have ethics & manners to speak with customers.

Above mentioned instance happened couple of times. Only reason i have a/c with kotak till coz my emi to hdfc bank to going from my kotak a/c. I don’t want to get in hassle to change the a/c. Once i will done with my hdfc loan i will definitely close the a/c.

Also i would like to share my experience with navpada branch, one of the staff was cery rude with elderly customer came to update aadhar card.

Past experience with customer service was also very pathetic & very disappointed, with no resolution.

This is worst bank for indians. Kotak bank is worst at it's services. They have charged me anonymously 12900. They did not even explained why they debited 12900 from account even after 6 months. This is the worst bank in india. Do not trust this bank. Kotak has stolen my 12900 from my credit card and not giving bank. They are not explaining the reason to deduct from my account. It has been six months and no response from them. They have worst customer services. They call only when we need to pay credit card bills. Otherwise they do not respond to any emails or calls or complaints.

Hello,

I am requesting for the bank statement from last one month in mobile app. It is showing as the request is submitted, but am not getting any mail regarding that.
It is very urgent for me to get the bank statement a lot of procedures are pending just because of bank statement. I tried to contact the bank but number is getting busy all the time. I am very disappointed about this service.

So please check it n do the needful asap.

My self jhummar sinha proprietor of narmada infracon my current a/c no [protected] ifsc kkbk0006424 branch supela bhilai cg i have transfer money 10000 rs dated 17 december 2017 to mr. Onkar verma in his ac no. [protected] ifsc ibkl0000048 imps via ref no.[protected] but till date not received by beneficiary and not return in my ac so kindly check and do need full action as soon as possible i have also complained in branch but no result till date
Narmada infracon
Jhummar sinha
[protected]
[protected]

Tried to take out some cash from pnb atm at dharamtalla road, the atm showed a timed out transaction still money got deducted from the two attempts i made at the atm for withdrawal of cash. My crn is[protected]
Please look into the matter soon.
Pnb is also requested to install slips which are always unavailable in the atm.
The deductiom msg showed up after half hour of moving from the place...

Sandeep sharma kotak bank employee contacted me on phone for job and made me to deposite huge sum of money he also nailed me fraud offer letter and bond letter. But now he does not picjs uo my phone i am launching vimolaint in conduner firm how can such a bank keeps such a nonsense n cheat in there organisation bank is respinsible for this.. Kotak bank simply a fraud
Sajad
Mobile [protected]

Dear team,

I have using the Kotak credit card more than one yea I have paid all my outstanding properly without delay but now the collection team has blocked my card and sending few mails as we will do something in your CIBIL were I need to contact

I called the customer care no they given one contact number but the number is not answering the call, ([protected]) were I need to Go did I want to go to consumer court.

Hi,

My name is paramvir singh. I am a 811 savings account holder in kotak mahindra bank. My account number is [protected]. There is a concern regarding my bank account as my account got blocked by bank without any notification, so when i inquired about the issue from nearest branch they told me its because of some address proof related issue. So i called customer care and there i came to know that i should send my address proof to [protected]@kotak.com in order to reactivate my account. So i did the same but didn't got any revert from bank then i again called the customer care but my issue is not resolved till now. My money got stuck in that account and they are not providing any way out for this. I am unable to withdraw my own money. I am in a big financial problem right now so i urgently need that money. Please look into this matter on priority.

Thank you