Kotak Mahindra Bank Complaints & Reviews

Hi,

This is nishant pandey, i got a charge of approximately rs.9000/- on my bank account however even after requesting the bank several times i never got any refunds on it, now here i am tired of chasing them over the mail and phone nothing is working out and hence now i have decided to post this in here expecting some solution out of it, if things doesn't work out here i may have to go to the court for justice, this is truly like playing with consumers harden earned money.

I would expect a solution or i may have to take this to the court room.

Regards,
Nishant pandey

Hi ganapati here,
I have been using kotak mahendra bank since 4 years.. Thistle i am seeing there is a reduction of 250 rs unnecessarily.. You have deducted 23 rs 10 times and 10 rs twice. This is not at acceptable. If you are not replaying the amount back i will switch to some other bank for sure. So take this on priority. By doing this u ll lose many customers. Keep this in mind @kotak mahendra bank.
Please repay the amount asap.

On 3rd september 2017, i swiped my kotak debit card for inr844 at a super market. Pos shown failure response but amount got deducted from my account.
I made first complaint to kotak on 5th september 2017. Kotak executive chirag rathod gave assurance to get resolved in 1 week.
After this when i make followup for status, they keep giving new date. I have escalated complaint to
- kotak madhpur branch
- kotak relation ship manager
- kotak nodal officer
- kotak principal nodal officer
However still no solution. Last assurance was given by kotak nodal officer sharathraj, for getting it resolved by 26th december 2017. That date also get passed.
After raising complaint on exactly 45th day, i am receiving email saying complaint got closed!!! However no refund, and i have to again raise new complaint.
Service request: 1-[protected]
Service request: 1-[protected]

I have lost my job so i cannot maintained min balance amount. The bank 1260 rs deduct my balance amount. I have already financial suffered & 1260 is huge amount to common salaried person. We have opened an account with good service but i have close my accounts. I have request to you kindly revert my amount. My bank account no is [protected]. Kuldeep

Date of incident: 29/11/2017

Incident description:
On 29th/november/2017, i paid my max life policy premium amount 45000 rs from my corporation bank account (Ac no [protected]) to kotak mahindra bank ac no-[protected] with beneficiary name max life[protected]. Amount was deducted from my account on same day while payment was not received to max life.

I contacted to kotak mahindra bank manager (Sec-14, gurgaon). He confirmed me, kotak mahindra ac no-[protected] does not having with beneficiary name max life. How transaction was successful if account does not having with beneficiary name of max life?

Immediate return back my money and take legal action against on this kotak mahindra account holder.

Account holder of kotak mahindra (Ac no-[protected]) is having all secure data of max life policy holders and collecting policy premium in his account by doing fraud calls.

Br//
Atul

Hi kotak,

I had my salary account with kotak for 2 years and then suddenly i left job and 1500 rs was deducted from my account as non maintenance charge.

1- but while opening account was told its 0 balance account.

2-then complaint to customer care even after one month issues was not resolved then i had to go to social media and i posted complaint there but again no resolution.

3- 3rd day got call saying that guy is from bank n he is here to help and asked me to go to few options and create new upi because now on approval base they have reduced the minimum maintenance balance upto 3k only. And he asked me to client that option then i will get pop of approval so only if i approve then only it will be done. I said okay and did but then 3k got deducted and he said once u close the account u will get this money but now kotak is keeping it as security.

4- got another call today from ‭+[protected]‬ i said everything is done n has been resolved as mentioned in 3rd point but then he disconnected the call saying thank you
Rights after that got msg for money deduction of 6800/- immediately called the bank they said it fraud and blocked everything.

5- now called me evening saying it’s my mistake n i did everything and they are not going to do anything on this.
The point is if they would have helped me at 1st point then this situation would not have occurred but still they saying it’s my mistake.
I asked them to help me in reversal of amount then they are saying it’s u did mistake we can’t do anything anand bansal

Dear sir myself tara datt pant this is my salary account every think is going ok but now i have many proble regrding my salary account yesterday midnight i had debited my balance twice. First debited amount..708. Aftersome time same thing and same amount debit. Total debited amount 1416, dear sir i want it refund first because i stay outside to my city i haveno money to spend

Dear kotak team

As i'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account as you already charged me 1412/- for not mainting the minimum charges inspite of saying so many times. No conversions after my previous account or no notification about my salary a/c to individual a/c. And i left my last company in june, but the apply non-maintenance charges in july. How?

I had taken a loan of 1.5 lakhs from ing vyshya bank (Which got merged with kotak later) in 2008. As i was going thru the recession and there was no job, i had some default/delayed payments. But then i could finish the loan with an agreement with the bank that the cheque bounce charges are waived off and i paid the entire loan amount without having any dues even before the merger happened. But then 2011 to 2016 i did not hear anything. Now since a couple of months some one from kotak mahindra bank calls me and says that i have an outstanding of 26000 rs as cheque bounce charges and they had reopened the loan account in cibil with no details as how much amount and any other things. Unfortunately the mail transaction i had with the ing vyshya team is not tracable now. My question is why bank slept for 5 years. And what do i do now and why should i pay now

Never use @kotak mahindra bank they have deducted my rs 10, 000/- when i am used atm (Indusind bank) for withdrawal money. Atm machine is also not working properly. Atm id sn016862.

In spite of continuous follow-up and visit of kotak mahindra bank, they did not provide me the resolution. This is how they treated their genuine customer. All of their customer support team and social media teams are pathetic. They never reply to emails or chats on facebook.

All the private bank like kotak should be shut down so that nobody gets hampered like me.

And if i found genuine than who will pay for this mental harassment. I am mentally stressed just because of @kotak mahindra bank. If something will happen to me than kotak bank will be responsible.

Dear Sir/madam,
Actually I have one salary account in kotak Mahindra bank (vasantkunj)this is provided by my previous company. I want to close my bank account immediately because salary not credited in my account and one message came again and again from kotak bank "kindly ensure salary credit in your Salary A/c or maintain Average Monthly Balance, avoid non maintenance charges for March and April".So kindly request you to close my kotak bank salary account .And other banks are not charged any non maintenance charges for salary accounts. This is the only reason ICICI IS VERY GOOD COMPANY.
A/c:[protected]
Mobile no; [protected]

From past 6 months every month my account gets debited twice a month without any otp notification neither mail notification and i did not authorize any such transaction anywhere.
Still account gets debited. I notified kotak about it no response from them.
I need an explanation why there was a transaction without otp?
Why there is no mails for these?
If i put so much trust in bank how can it be so ignorant?

Sir,

S. No.-1

Transaction id-[protected]

Transaction date -14-dec-2017

Cancellationid /refundid-[protected]

Transaction type - cancelled

Trans. Amt (610.0)

Refund. Amt (490.0)

Bank - kmb

Refund status - refunded

Refund date - 18-dec-2017

Sir mere account me abhi tak refund nahi aaya hai plz refund kar dijiye.

Hi all,

I recently experienced a fraud transaction on my kotak credit card. Ireceived a sms "a transaction of rs.7695.42 has been done on your kotak credit card no. Xx8728 at princearun on 21-dec-2017.".

Luckily phone was in my hand and as soon as i received first transaction sms, i immediately blocked my credit card. Also i logged a complain to kotak customer care. While i was logging my complain, i continuously received many fraud transactions messages but those were declined as i blocked my card after receiving first transaction message.

Second day itself, i filled and sent dispute form which was acknowledged by kotak (Ref no - 1-[protected]).

Kotak told me that they will take 45 days to investigate. I don't know what to do but i don't wan to pay which i never spent.

I never ever shared any details with any one.

Any help would be appreciated.

Many thanks,
Ratnesh ([protected]@gmail.com)

Yesterday 24/12/17 night around 10.30pm i recharged my mobile. The amount has deducted from my account but the mobile has not been recharged, neither the sms is sent nor any addup of the amount is done. I want the matter to be solved as soon as possible otherwise i will close my account. If the amount is not utilised to our purpose then what is the use of providing online mobile recharge facility to the customer. I want amount to be refunded as early as possible.

I have a kotak 811 account while i tried to fund my account using net banking from sbi bank the payment was successful from sbi while the money did not get credited into my kotak account.
How much time will it take to credit into my account.
The merchant used to make this transaction is citrus payments pvt limited.
Hope this problem will be solved soon.

I had open an account (Kotak 811) some days ago.
A/c no. [protected], crn.[protected]. I akshay kumar account holder in your bank added fund of rs.20000 through my debit card. The money was debited from my other account but didnt credited in my kotak account. Its been 72 hour and running, i still dont know about my money.
Transaction ref. No:[protected]

I am using my kotak 811 account. On 21 dec2017 i have funded my account using my debit card with rs 20000. The amount got debited from my bank account but was not credited to my kotak 811 account. When i call customer care they every time say that we will solve this issue soon. But 3 days have passed and the issue is unresolved and my money got stucked with them.
Please help me i require my money urgently.
Kotak bank is spoiling its name by doing this.
Please dont play with customers money.
Please solve my problem soon and credit my money as soon as possible

Hi,

My father was recently expired on 13/11/2016

We have visited governorpet branch of kotak mahindra bank and given a request for transmission and following up also but they are unable to provide us the transmission procedure

Securities details:
Trading account no:97gj9
Dp id: in300610
Client id: 10575903

Vijayawada governorpet contact person name is kotha venkata sai kumar
Branch manager name is srinivas

In the demat account my father is holding more than 5 lakhs worth shares but they are unable to send us the procedure how to transfer those shares.

Can you please provide us the procedure how to transfer those shares to my demat account trading and the documents required.

Even i have opened the trading and demat account also but i dont know whether it is opend or not.

Please send us the contact person name, mailid and mobile no to whom we need to get in touch for all these procedures.

Regards
Madupalli rajesh
Mobile no: [protected]

My customer id number is[protected]. I transfered 20000rs on 22nd dec from my sbi debit card into this # kotak bank account but money did not got credited. This fraud bank made me wait 2days now. I need to gve payments ahead and i am stuck becz of this cheat trash kotak bank. Return my 20000rs or i will send a legql notice to your fraud bank. This is mental harrasment. My own money i cant get back. I will go to rbi and to mediator also. What u guys think u can rob anyone money lke that. Its my hard earn money. I wont tolerate this nonsense. Update my balance asap and finish this matter. Return my 20000rs u liers