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Kotak Mahindra Bank Complaints & Reviews

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Updated: Mar 26, 2026
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Kotak Mahindra Bank reviews & complaints page 139

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K
kichu9384
from Kasaragod, Kerala
Dec 8, 2017
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Address: 641045

On 6th of december i send sum of 12000 rupees to my dealer account through imps but ifsc has been wrong. But amount has been deducted from my account. Still i didn't receive any amount back to my account. My dealer also not received any amount. Can't submit any complaint in your customer. Hereby i attached that reference number and everything.

Dear krishna r,

We wish to inform you that your account xx3129 is debited for rs. 12000.00 on 06-12-17 towards imps.Â

Please find the details as below:Â
 beneficiary name:Â
 beneficiary account no: xx4131Â
Beneficiary ifsc:Â idib0005057Â
Imps reference no:Â [protected]
Remarks: mb it audit service also.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    S
    Saleem Sultan
    from Calicut, Kerala
    Dec 7, 2017
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    Address: Bangalore, Karnataka, 560004
    Website: [email protected]

    Hi
    Saleem pasha here, i'm account holder in ur bank my credit card no is [protected] my due date is 03/12/17, but i have paid my amount on midnight of 02/12/17 at 12:35 am, even i call to ur c. C no and he confirmed me that some server issue is there i[censored] want cross check that i call, then yesterday i checked my account i got shock that rs 500+90 charge on my account, even i call so many time to ur customer care no but not connected i have wasted my mobile currency also, then i wrote to sum email id also but no use
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      V
      vronly4u
      from Delhi, Delhi
      Dec 7, 2017
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      Dear sir/ma'am,
      Candidate is facing problem regarding his fund. While funding my kotak bank account through canara bank debit card,
      The amount was deducted from the canara bank debit card but on kotak bank portal till now it is not showing any amount and transaction regarding receiving of money. I transferred 34000 rupees to kotak bank account from canara bank.
      As per following details of the kotak mahindra bank :-
      A/c no - [protected]
      Crn no[protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Nov 30, 2017
      S k Tiwary's response
      Please return my money
      Dec 07, 2017
      Updated by vronly4u
      So, please look in to it on priority basis as soon as possible.
      Mere account se paise kat rhey hai or koi information bhi nhi mil rhi h ki kyo kat rhey hai kal ki date mai 1/12/2017 ko hi fir se 68 rs. Kat ho gye hai or remaining bal b show nhi kr rha h ab balance zero show kr rha h but balance h Acc. Mai so please sir can you chek it and resolve my problem... please sir.
      Your employees cheating me and cut 1000 RS in my account
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        A
        avanai
        from Bengaluru, Karnataka
        Dec 6, 2017
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        Address: Bangalore Urban, Karnataka, 560068

        Dear,
        Sir/Madam.

        With reference to the subject cited Above, i have an issue regarding transaction happen on 22nd of November 2017. As Sir, on the said date i withdraw a sum of Rs 10000/- from my salary account Debit card from City Bank ATM in Garuda Mall Bangalore, the problem issue is the transaction slip was print out but i didn't receive my money and it was deducted from my account, i complaint regarding that but no response and i try to call the customer care but no help. so i lounge a complain for the said subject.

        Therefore, Sir kindly look into my problem and do the necessary action Please.

        Account Holder: Priscilla Avanai.

        Regard
        Priscilla
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          sureshpatil.aurangabad
          from Mumbai, Maharashtra
          Dec 6, 2017
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          Address: Aurangabad, Maharashtra, 431009

          Dear madam,
          Kotak mahindra bank doing malpractice/ misconduct since last few months with me. On dec 4, 2017 a kotak mahindra lady executive namely suman contacted (Mobile number [protected], [protected]) two reknowned persons in maharahtra on their mobile number i. E. 1. Jemini kadu (A renowned writer/ social activist from nagpur, mobile no. [protected]) and 2. Shriram pachindre (Executive edito of daily pudhari, kolhapur, mobile no. [protected]) and told them that i have given their reference and mobile number for loan of kotak mahindra bank.in fact i didn' t personally know thease people and niether given their reference or have not taken directly any loan from the kotak mahindra bank.
          Kotak mahindra bank executive contacting me, claiming that they have takover the city finance (I have a disput i. E. I paid 17 emi and there is entry of only 15 emi on their record. City finance didnt addressed my complaint) and asking to pay the amount. I requested them to provide a valid proof of takeover again and again, but they didn't.
          This practice of kotak mahindra bank is humilating, slander and the violation of my human rights and standard code of conduct. Kindly take a strict action against bank in this matter asap.
          Thanking you,
          Yours truly,
          Suresh digambar patil,
          C/o nitwane house, plot no. 16
          Gajanan colony, galli no.2 near swami samartha mandir
          Pundlik nagar road, aurangabad.
          Mobile no. [protected]
          Email - sureshpatil. [protected]@gmail.com
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            S
            Sowmiya Narayanan
            from Auroville, Tamil Nadu
            Dec 6, 2017
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            Address: Bangalore, Karnataka

            Dear sir /madam

            Iam sowmiya narayanan iam the former employee of kotak mahindra bank.

            My account is under lien marked from the past 3 months i have done my bike ecs through this account for the past one year in this sence why bank is marked lien in my account. I have maintain the average balance form this month i request you to release my account from lien
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              B
              banti raj
              from Delhi, Delhi
              Dec 6, 2017
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              Address: New Delhi, Delhi

              My amount got debited on 22/11/2017 but did not came ro my 811 account and transtion was success but their was no balance into my account.. I tried sp many times to connect but i was not able to connect... But i could not...
              My crn no is :[protected]
              My traction successfully no is :-
              Mb811p[protected]
              Please return my money...
              Your tankfull
              Tunni singh
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Dec 06, 2017
              Updated by banti raj
              Amount got debited but did not reach to my 811 account ..
              Name : - tunni singh
              Crn no :[protected]

              Dec 06, 2017
              Updated by banti raj
              My name is tunni singh.. I have just opened an account in a kotak 811 account.. I was doing a transtion of rupee 10020 on 22/11/2017..in the morning.. But amount got debited but did not receive into my 811 account...
              My crn no is :[protected]
              You can connect me on my other no :- [protected]
              My gmail another gmail account is..
              [protected]@gmail.com
              Dec 06, 2017
              Updated by banti raj
              Sir,
              My name is Tunni singh.
              Sub :- amount got debited but did not credit to my account..
              My crn no is :[protected]
              I was doing transtion of rupee 1020 but my money got debited from my account and did not credit to may 811 kotak account ..and the transaction also got success..but may balance is still zero.
              Yours tankfull
              Tunni singh
              Mobile no :- [protected]
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                R
                raju.sutar
                from Mumbai, Maharashtra
                Dec 6, 2017
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 400612

                We have 0 balance account in kotak mahindra bank and this account with my wife and account number is [protected]. We generated debit card by app on 13th nov 2017. And my awb number is em[protected]in of speed post. When i checked status of my debit card. Its returned to malad branch and destroyed. I called to customer care and customer executive told me. You request to your dombivali branch and try to get there debit card. When i told to dombivali branch officer about my query and request him about my debit card. He ignored me and told me we are not doing that type of activity. Its very bad experience ab out kotak mahindra bank
                Jan 16, 2018
                Complaint marked as Resolved 
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2017
                Kotak Mahindra Bank Customer Care's response
                Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/2wg92xK
                or for immediate assistance you may call @ [protected].^Team Kotak
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                  M
                  Mayur Boricha
                  from Mumbai, Maharashtra
                  Dec 5, 2017
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                  This is to bring your urgent notice that i deposited a cheque no.262452, dt. 27/11/2017 for inr 50, 000/- drawn on saraswat bank, lokhandwala branch on 27/11/2017 at your lokhandwala branch.
                  On my inquiry with this branch on 4/12/2017, i was told that they have received my above cheque today only and due to the name mentioned "mayur" they kept it pending without informing me. When i went personally, i was handed over the cheque. I was wondered, shocked & surprised why this branch kept quite for so many days?

                  The amount i deposited well in advance, so that my ecs comes on every 5th of the month doesn't get dishonored and same thing happened this time!

                  Because of your lokhandwala branch staff's inefficiency, negligence and passing on blame to machine from which they delayed in collecting on day to day deposits of cash & cheques.

                  Today, i. E. 5th of dec 2017, i deposited cash of inr 50, 000/- in your lokhandwala branch to avoid dishonored my ecs from chola finance company, but i was told that the ecs has been returned because of insufficient funds!

                  This is highly objectionable, due to your branch inefficiency, negligence and lethargicness why should i suffer and face the cibil action?

                  I hope you will look into the matter and solve this problem urgently. If possible avoid the facility of depositing the cheques & cash in machines when your staffs do not know how & when to check machines.

                  With utmost disappointment from your bank-branch staff's inefficiency i suffered.

                  I complete my complaint hereby.

                  Mayur boricha
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    P
                    puvvala ajay kumar
                    from Sirsilla, Telangana
                    Dec 5, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500070

                    Recently i have taken cibil report, it shows the loan dispute from kotak bank, vijayawada branch, dt. 21/09/2006. It's not belongs to me. Please verify and update into cibil report immediately.

                    Pl a/c c16p303813,. Dt. 21/09/2006.
                    From vijayawada branch
                    Loan amt. 31250/_
                    Pending amt 26233/_
                    Name puvvala ajay kumar.
                    Pan. Ajbpp1296p
                    Mobile [protected]
                    Email [protected]@rediffmail.com,
                    [protected]@gmail.com

                    Please rectify and send the report to our email

                    Thanking you

                    P ajay kumar
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      N
                      nanubabu
                      from Mamit, Mizoram
                      Dec 4, 2017
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                      [protected] this account has been closed due to miss management of your bank's staff/officer named mr. Ajay related branch michael john tower, bistupur, jamshedpur.
                      (I) he has put my d. O. B. 15/11/1958 instead of 15/11/1956, for that i was missing senior citizen facility. (Ii) he has put my aadhar number with gas subsidy. Whether now i am not getting the subsidy because this account closed.
                      I am asking you without get my request/permission how he harass a senior citizen?
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      My complaint no:1-[protected]
                      Fraud transactions done from my credit card without any otp, deducted message also I don't received, but I got statement with payment due message how it's possible..please help me out of this issues..even I raised the complaint & blocked my credit card..this very worst
                      Hi Team,

                      Please contact me on [protected] mobile number as am unable to contact you customer care number. Please help me on the solution what can I do.

                      Thanks a lot
                      Varshini
                      Kotak Mahindra Bank Customer Care's response, Dec 7, 2017
                      Verified Support
                      Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ 18602662666.
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                        N
                        from Hyderabad, Telangana
                        Dec 4, 2017
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                        Address: 560034
                        Website: Jakkasandra Branch

                        Despite several request to dispatch dis booklet, same is not serviced till last 2 years.
                        Note: my demat account which is with kotak bank (Not kotak securities)

                        Below are service request details:

                        New service request no: sr#1-[protected] for dis booklet

                        Previous service request for dis booklet are below:
                        Service request no: sr#1-[protected] [created on 23-nov-2017, closed on 29-nov-2017]
                        Service request no:sr#1-[protected] [ created on 14-sep2017, on the basis of previouse sr#1-[protected]]
                        Service request no: sr#1-[protected] [created on 22-jun-2017]
                        Service request no: sr#1-[protected] [ for dis booklet, old request]
                        Service request no: sr#1-[protected] [for dis booklet, old request]

                        Service request for address update:
                        Service request no:sr#1-[protected] [ for address update]
                        Service request no:sr#1-[protected] [ for address update]

                        Thanks
                        Leela b
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          T
                          tejadhiya2000
                          from Morbi, Gujarat
                          Dec 10, 2017
                          Resolved
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                          Resolved

                          Address: Rajkot, Gujarat, 360005

                          Dear Sir,
                          Kotak Mahindra Bank Advertise in facebook to open zero balance account. So I open Saving Bank Account Online then executive told about minimum 10, 000 balance maintain. This is one type of fraud I can;t maintain 10, 000/ balance in saving account. So please close my account as soon as possible If your want about my account details & Customer ID please contact me
                          Jan 24, 2018
                          Complaint marked as Resolved 
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 10, 2017
                          Kotak Mahindra Bank Customer Care's response
                          Hey there! Looks like you’re in a fix. Can we help? Please write to us elaborating your issues at solutions.[protected]@kotak.com along with your contact details for us to assist you. ^Team Kotak
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                            N
                            Narender Dogra
                            from Delhi, Delhi
                            Dec 4, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Dear sir,
                            I am a victim of on line net banking where on 19 th morning someone through net banking from my axis bank taken out money.

                            Afterwards one day i got kotak sms that my account has been freezed where as i have never applied for account in kotak.
                            Account number: [protected]
                            Mumbai.

                            When i called kotak mahindra customer care they have informed same date 19 th nov 17 (Sunday) my account has been opened and the fraudulent has transferred my money from other bank to this and then dispersed ot.
                            I, e they have done many transaction.

                            On this i checked how you can open account without witness or physical verification or on phone confirmation, kotak informed this is digital account and not required.

                            This is really lapse, and i haven't heard any such going on.
                            This shows due to kotak bank negligence and flaw in there system my amount has been opened out by someone. Even address was of mumbai, where i dont have any address of mumbai. Even in my adhar addres is differnet

                            Please take cation against bank and help me to get my money reversed which was transferred in my fake account.
                            Also please see this is serious issues, bank should not open the account without all verification or else anyone can become victim easily like me
                            Dec 12, 2018
                            Complaint marked as Resolved 
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Today 30 november 2017 i visted kotak mahindra bank for depositing 10 rs coins i had collected those coins for years i wanted to deposit them in bank now they are asking for 560 rs for charges for 10000 rs
                            Kotak Mahindra Bank Customer Care's response, Dec 7, 2017
                            Verified Support
                            Hi! I'm sorry to see you had a bad experience. In order to help you better, please let us know your concerns at [email protected] along with your contact details. Thanks! ^Team Kotak
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                              A
                              Addyz
                              from Mumbai, Maharashtra
                              Dec 3, 2017
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 400607
                              Website: NA

                              We had already emailed several times to [protected]@kotak.com with regards to the issue that we are facing but there is no response from their sides.
                              Also, their customer service email id is not traceable. The email id mentioned all over the internet has become outdated.
                              This is completely ridiculous and we are not getting any kind of support from them. There are a lot of flaws in all the credit cards' statements generated by them (Kotak) and in spite of all these errors, the due amount to be paid by us is getting increased per month as per their usual protocol.
                              We are now fully frustrated and have no further clue as to how should we proceed.
                              I have attached the snapshot of the latest mail sent (Please note that it doesn't include the entire mail chain).
                              Please help!!!
                              Thank you.

                              Regards,
                              Akash das
                              Jan 5, 2018
                              Complaint marked as Resolved 
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 05, 2017
                              Kotak Mahindra Bank Customer Care's response
                              Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
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                                Akkimal2265
                                from Kulu, Himachal Pradesh
                                Dec 3, 2017
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                                Address: Chandigarh, Punjab, 160020
                                Website: Kotak Mahindra

                                I have applied for a online exam form and i used my debit card for payment and as i fill my debit card detail and also i got the otp when i fill and submit then it says paymend denied error and form payment was failed. But the amount was deducted from my account. So i waited for 24 hours but not refunded and now it is 6th day and no refund in my account. My payment ref no is[protected] in dated 27 november 2017. Very bad service by kotak bank
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  vinot83
                                  from Chennai, Tamil Nadu
                                  Dec 3, 2017
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                                  Respected sir,
                                  Due to some my personal medical problem i didn't pay the october credit card amount fully rs. 25000. Instead of have i have paid nearly rs.17000. Due to this problem kotak has charged the penalty of rs.1300, nearly. I am nearly three year customer of kotak and this is a my first time of done mistake in payment, i greatly disappointed on seeing the penalty charger for me in next month bill. Please reverse the payment and help for me to sustain in kotak.

                                  Regards
                                  Vinoth kumar. S
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    J
                                    Janardhan Shingote
                                    from Mumbai, Maharashtra
                                    Dec 2, 2017
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                                    Address: Mumbai City, Maharashtra, 400059

                                    I want to close my salary account. The moment when i was joined the company that point of time this account has been open not do not have requirement of this account so i want to close the account. Because i m not using this account since last 2 year so unfortunately i have to pay amc. I thought this account will get close automatically but still i m getting emails. So kindly close the account
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    I am create your kotak 811 moblie banking, i had some busy work thats why i am not opening your account, so know its not opening, could you please deactive my account i will again create one account, previous account i was done somemistakes please help me
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                                      శివ శేషేంద్ర
                                      from Bengaluru, Karnataka
                                      Dec 1, 2017
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                                      Address: 560068

                                      Kotak mahindra bank is fraud... They took so much money from me.. They are not willing to pay my money back... They never gave 6% interest as they promised in their customer support... They also have deducted 12000 from my credit card when i canceled the product purchased and emi... They don't have answers why they have deducted. Look at my screenshot... I don't know whey i should pay 12000 to cancel emi and purchased items... Don't trust this fraud bank...
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                        A
                                        Ashok.up26
                                        from Mumbai, Maharashtra
                                        Dec 1, 2017
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                                        Sr#1-[protected] dated 01 oct 2016 not processed till date, reason for not refunding is bank account details not received.

                                        Same has been sent to service. [protected]@kotak.com on 06-oct-2016 & 12-oct-2016, but regularly i am receiving cc statement with excess amount of rs -12, 259.43 but nobody even bothers to refund the money.
                                        My complaint to be resolved by refunding, since this money has been kept idle for a more than a year, it should be refunded with simple interest @ 6% till date of receipt of refund.
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                        Nov 29, 2017
                                        DipaliUTtekar's response
                                        I already sent my pf form 3times last third form was submitted in september 2017 .but not any reply receive my emp id 53257 and contact no [protected].i already frusted call urgently .
                                        Dear sir/madam,
                                        I have transferred 30000rs from axis account no. [protected] to kotak bank account no. [protected] with ref no. AxMB[protected] on 24th nov 2017
                                        But itwas not credited to kotak bank account.
                                        Please tell the status of my money.
                                        ..
                                        My emp id53257 pf yet not receive mob no [protected]
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