Kotak Mahindra Bank Complaints & Reviews

Address: Mumbai City, Maharashtra

Kotak mahindra bank charged on account of tmbs 59 rupees without informing any sms, mail, message or phone call. I know bank will never call or send msgs to customers. But how can bank charge against customer over tbms without giving any information of deducting money from their account. Kindly reverse my money in my account. Otherwise you will loss of quality customer.

- swapnil kirloskar

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Address: 520010

You people are suddenly block the card without prior intimation and all.. Then how can i redeem reward points??? I want redeem my reward points around 1500/- are there.
If you are block the what are the benefit customer having you have to give or not?
You are taking penalty and other charges for the delay payment?.. Then why you are doing like this?

I need solution on this.. And exact reason is required for block the card...

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Address: 115 Rk SALAI hdfc bank ltd, Chennai, Tamil Nadu, 600096

My Credit Card appliation is being rejected and I am not sure about the reason.
I want to know the exact reason why my credit card is being rejected.
App no Reference No.[protected]
I need rejected reason from kmb.
I have account maintained and I need change of account type o contracted namakkal branch they not help.
So I din't maintained balance.

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A

Ashok Bhushan

from Ahmedabad, Gujarat

Aug 2, 2019

Random deductions multiple times. This time again you people deducted 118 ruoees in name of adhoc statemnet. What the hell is this and who wants your statement? I only deposit money once a month and pay my bills from there 3-4 times. Thats all. I do no more than this with your useless and pathetic service.

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Address: Mahagiri koliwada thane west, Mumbai City, Maharashtra

Currently I have done a balance transfer with kotak. Very bad experience. First they will call you 100 times for the procedure and then one the work is done they are not ready to listen. I was in contact with the person Shweta who dont knoe to talk properly also. I would not recommend to any1.First of all she extended my years and gave a ### amonuy which didnt even benefit me.I m really upset with this pathetic service and behaviour by this person.Frst she told me I would received a benefit of 1 lakh then now when all the procedure is done my previous is getting deducted from the overall amount also and the person is not ready to accept her mistake and when I told her I wil complaint about this ..These are the words which is using "ha kardo complaint fark nahi padts".What is this happening.No customer satisfaction at all..I am really dissatisfied with this balance transfer

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Address: Pune, Maharashtra, 411028

I have a loan with kotak mahindra bank.
Due to loss of my job i do make payement of minimum 2000 not reguraly but yes i do pay. Yesterday i have a police visited for not making payment with arrest warant. Require help of getting out of it. I am ready to make payment but they are very abusive and tourcher me mentally. As i can not make payment at the go i require some time and not ready to listen.

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Address: C1, Greata Ruby, Apts, Balakrishnapuram , Chennai 88, Chennai, Tamil Nadu, 600088

1. Due to my husband business loss we lost our house and at present am in my friend house and not able to pay the emi amount for the past 2 months.
2. Your dsc people mr. Vivek (M. No: [protected]) called to my offic and threatening me to transfer the call to hr department and using abusing words.
3. I request yo to consider my situation and grand me to allow to pay the amount on or before 31/08/2019.
4. One more humble request please the bankers will call me not the dsc they are treating me like a slave.
5. I need the job to settle my debts as well as for survival if your dsc people torchure means no way i have to resign my job and wait for my death.
6. Your dsc people also handling me very harsh and using words very hardly. But telling that they are bank employee if they are bank employee means they have to provide the identity card why they never showing me and calling to my office and spoiling my carrer as well as my omage in the office.
7. One more person also called named manj and decently behaved (M. No: [protected]) so as a whole am not blaming everybody.
8. If you need the photo of vivek, sasi, manj means i will send to the concern authorities.

Kindly look into the above matter and reply me.
Thanks & regards
Mrs. Mullai

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Address: Jaipur, Rajasthan, 302020

In the month of may, i received a replacement kotak credit card and from the date of issue till july end date 2019 i have not used my credit card. Till may month i received ok bill statement with 1 emi payment which was conversion of my purchases. But to surprise they added an additional amount of 40000 and put it in emi list on their own. Now my outstanding amount was 27000 in total.in july month, i received a bill statement of same credit card with outstanding amount of 57000 in total. How come it has been increased to 57000 in 1 month without any transactions. Its the fault of kotak staff person who thought of gaining more money by confusing the customer and fooling for making such payments. This is how a bank company should do with the customers? Where is the morale of customers who opens an account with trust in such banks. These types of fooling cycles prepared by bank staff should be stopped before the customers get trapped into their money making traps. Kotak mahindra bank shows no loyalty towards customers who opens a bank account hence it should be closed.

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A

Asif0311

from Mumbai, Maharashtra

Jul 30, 2019

You guys had put 9000 amount on hold if you want debit the charge debit it how long its gonna take already its 2 month

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Kotak Mahindra Bank Customer Care's response, Jul 30, 2019

Verified Support

Hi! Please write to us elaborating your concerns at [email protected] along with your contact details in order to assist you further. ^Team Kotak

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Address: Siddhi vinayak complex satellite Cross roads Ahmedabad, 380009

False outstanding created by kotak mahindra bank credit card. Not opted for emi but started debiting emis into my card account and created outstanding.. Not pressuring me to pay the amount instead of reversing the amount and instead of accepting mistake.
I have narrated this by emails and by personal visits and also many phone calls to local kotak representative but no use. They just need me to pay the amount that's it.. Now they have started giving me notices and harressment s to pay the amount.

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Address: Dakshina Kannada, Karnataka

A persom called from [protected]
Me on my quickr registered mobile no. To [protected]. And told me about pay 1850 rs. Neft to rishi pal, sbi account [protected] ifsc:sbin0011560, for kotak mahindra bank job in mangalore.
After payments done on 19.07.19 a person named ranith called from [protected] by saying you r selected to job and need to pay 5000 for documents and police verification and pay the amount to same account we will reply with 3 to 4 days.
But he is rejecting all the incoming calls, and cheating me...
All these persons are situated in delhi.
And told me to send the documents to [protected]@gmail.com

+5 photos

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Address: Dallupura Village Harijan basti, New Delhi, New Delhi, Delhi, 110096

I am neelmani sharma. I withdrawn 10000 on 13th of july from kotak mahindra bank but got only 2000. My account is in same bank. I complained same day about the deduction of money. I neither got the withdrawal message nor confirmation email of withdrawn amount. Bank declined my request twice saying i have got the amount.

Really disappointing and unsatisfactory resolution. My email is neelmani. [protected]@gmail.com.

Please look into it.

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Address: Chandigarh, Punjab, 160047

2 days before i got a message from the bank that my cc has been blocked when i called to confirm the bank they said they have no reason why the card is blocked. I am using this card for the last 1.5 years and not a single time my payment delayed always paid on time and always paid the complete pending amount not unauthorized access attempts nothing happened at all i am all clean but still my card is blocked without any reason and when i called customer care they said its due to bank security reason i don't understand what kind of security reasons are these from last 1.5 years every time i am paying my bills on time my cible score is excellent the what the hell happened i have no idea and they are not even ready to tell me. You guys can check in the below attached picture since last 2.7 years i am using credit cards and not a single time i missed my payments then why m i blocked?

+2 photos

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Jul 26, 2019

Updated by akash dhingra Here is my Contact number for any inquiry call: +[protected]

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Address: New Delhi, Delhi, 110095

Dear team,

I am using your kotal mahindra bank account 811. But yesterday i have payment in indusind credit card and amount is deduct in my account but not credit in indusind credit card.

Transfer amount is = 1500 rps

Ref id= [protected]

Indusind credit card number= [protected]

Date= 24/july/2019

Timing= 05:15 pm

Please help me because i am very dissappoint or you. Nobody help me your toll free number is not available nobody call pick and not response from your side hope you are check my mail and revert me soon other wise i m going to police station and complain your services and fraud money deduction

Because few month ago i have payment in passport service amount 1550 rupees and money deduct in my account but not debit in passport service kendra hope you are understand my problems and situation and cotact me in urgent basis.

Mopsppeva = [protected]

Ref no= [protected]

Date-= 05/12/2018

Timing= 2 pm to 4 pm

Mu contact details= [protected]

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Address: sector 62, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

My Name is Vivek Singh, I cleared my all the pending amount on 13 Dec. 2018. but i did not revived NOC till now. its more then 6 month i went to Bank as well but i have get any support from them and its updated in the civil as well. i am requesting you kindly provide me the NOC asap. My Kotak credit Card Number is [protected] and CRN number is 77474025. Kindly share the NOC asap to my email id vivek.[protected]@gmail.com.

Thanks & Regards
Vivek Singh
[protected]

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Address: JAISWAL NIWAS, 11 Rajkumar Bose Lane, Kolkata, West Bengal, 700013

I have got a refund from amazon on 15 july 2019 it should be i my account by 19th july 2019 but it is not credited to my account till now the transaction reference number i got from amazon is[protected] and the amount is to be refunded is rs 449 niw the bank is saying that this number doesn't exist and now i have to raise a complaint against the bank to refund it to my account asap. I am attaching the a screenshotof the mail came from amazon

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Address: Hyderabad, Telangana

Hi cibil team
I have not taken any consumer loan/personal loan from kotak mahindra bank, but it is still showing in my credit score as negative account dated 2007, i tried contacting kotak mahindra bank [protected]@kotak.com but there are not responding to my emails

Please find the below email from creditmantri.

Consumer/loan account#: bf3c084703
Pan: aozpp4812q

Please check and verify in you loan data system, if it is showing then there is fraud done, i have only taken personal loan only from icici bank in my life that too i have cleared.

So i kindly request to please remove this incorrect loan added to my cibil score

Awaiting your response.

Regards,
Mohammed kaleem pasha
[protected]@gmail.com
[protected]
=
From: creditmantri
Date: tue, jul 23, 2019 at 8:21 am
Subject: credit resolution - creditmantri: kotak mahindra bank ltd. Payment procedure - reference # 40278088
To:
Cc:

Dear mr/ms. Md kaleem pasha,

Greetings from creditmantri. Based on our recent conversation regarding your credit resolution and score improvement plan, we would like to inform you that you are just one step away from clearing your dues.

Based on your request, we had contacted the lender to confirm the payment option and have received a revert from the lender as displayed below.

Customer name md kaleem pasha
Lender name kotak mahindra bank ltd.
Account type writtenoff
Account number bf3c084703
Use this alternate a/c number (If available) nil
O/s amount (Rs.) 104, 686.80

We strongly suggest you to immediately clear your dues and start improving your credit score to become credit healthy. Clear past dues in the respective credit bureau report and update the status of your account as closed/null.

Please find below payment procedure details:
• you can make the payment using the link provided below to make the payment :
https://payments.billdesk.com/MercOnline/kotakemi/kotakEMITermsAndConditions.jsp...⇄

Note: upon successful payment, capture the screen shot of the payment acknowledgement with the transaction reference number.

+1 photos

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Jul 27, 2019

Updated by Mohd Kaleem Pasha Hi cibil team

Please find the below email from Kotak Mahindra

I have just taken a HP Laptop for Rs 20, 000 from Bajaj Finance in year 2007,
and after so many years how can i pay Rs 2, 32, 285,

Why Should I pay Rs 2, 32, 285.
With Bajaj Finance what I agreed for HP Laptop after calculation of total EMI which was total Rs 25, 000
after I purchased the laptop, My brother took that laptop with him and went overseas on a workpermit.
I payed only 3 EMI as I was not using the Laptop,

I can pay only the above mentioned amount Rs 25, 000 in EMI

Awaiting for your reply.

Regards,
Kaleem
[protected]

On Fri, Jul 26, 2019 at 3:30 AM <rard.[protected]@kotak.com> wrote:
SR#:1-[protected] - MD KALEEM PASHA - BF3C084703 –[protected]

Dear Madam/Sir,

This has reference to your complaint dated 24 July 2019 regarding to your concerns raised.

We wish to inform you that the captioned loan account #[protected] along with the right/title/security interest and financial documents have been transferred/sold/assigned by Bajaj Finance Limited to us, vide Deed of Assignment dated 14-Jan-2016. By virtue thereof we have become the absolute owners of the said debt and account and are entitled to recover the outstanding dues/initiate legal proceedings/any other steps for the recovery thereof. The fact of assignment has been already been intimated to you by our Assignor at your last known addresses available with them. It follows therefore that your liability to pay the outstanding dues in respect of the captioned loan is now payable to us instead of Bajaj Finance Limited. Accordingly the CIBIL records are showing our name against your liability in the said loan.

As per records which were provided by Bajaj Finance Limited during the transfer of the said account, there were a total outstanding dues of Rs. 232285 payable by you as on the date of assignment and we have acted as per the records forwarded to us by our Assignor.

With regards to your concerns pertaining to account ownership dispute, we request you to share your Know Your Customer (KYC) documents (i.e. PAN Card and Voter ID Card/Driving License) to verify the credentials of your contentions in the mail.

For any queries or further assistance, we would request you to get in touch with the representative Mr. Chinnathirupal Reddy K at [protected] who would be glad to assist.

Please feel free to contact us on[protected] between 10:00 AM & 6:00 PM from Monday to Friday or to write at rard.[protected]@kotak.com for any further assistance / clarification that you may require in this regard.

Assuring you of our best services at all times.

Yours Sincerely,

Customer Service Team

Kotak Mahindra Bank Limited

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Address: VILL- BETAI P.O- BETAI, P.S- TEHATTA, DIST- NADIA, 741163

Kotak group had called me for an interview on 19.07.19 after completing the criteria, they asked me to submit the amount of 1200 inr gor an examination fees. They told me that we will provide you a training of 6 days. After training my examination date will be conducted. I have yo score 18 marks out of 50. Before that i have to find a customer of policy insurance. The interview is going on, in krishnanagar, nadia (West bengal).
Is this a fraud?

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S

singhsatbir

from New Delhi, Delhi

Jul 23, 2019

Yesterday Cash withdrawal of Rs 5000/- has been made on Kotak debit card from Corporation Bank on 17.07.2019 and my money was debited from my account, but I didn't receive it while withdrawing from the ATM.

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Address: Bangalore, Karnataka

Hi my name is wasim, i had an account with bajaj finance which was taken over by kotak bank, i have paid the loan amount as discussed and agreed with kotak bank in may 2018, today 19th july, 2019 i get a call from collection agency saying i have to pay the loan as they got some data that proves that i have not paid it, when tried to explain the agent he hung up on my face, please take strict action against the following person.
Name...

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Address: Ahmednagar, Maharashtra, 413709

I would like to raise complaint against Kotak Mahindra Bank Shrirampur (Maharashtra) branch. My name is Kunal Mohan Kendrekar. I have borrowed car loan having loan account number LCV770940. I had requested for cancellation of ECS due to closure of account in May 2019 at Shrirampur branch and given PDC cheques of another account for remaining 6 EMIs.Despite paying regular EMIs through cheque, still it is leaving ECS bounce charges every month to loan account .I already intimated this to Home branch but they are not responding.

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Address: chennai, 600049

I have been opened a bank account in kotak mahindra bank by my office management. But its an salary account. I have filled it on july first week. Today the date is 17/07/2019 still my account is not been activated. Because of this issue i cant able to get my salary & incentive & conveyance from my company. My a/c num : [protected]. Kindly check it out & feed back to my mob num: [protected]. From chennai.

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Gautam Siddhartha

from Mumbai, Maharashtra

Jul 23, 2019

My balance 265.18 has been deducted without any intimation towards KSEC.This is really disappointing.Return my amount or I have to close the account.I cannot risk my money like that.

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Wanted to raise a complaint against your credit card collection call center. I have been receiving multiple calls from a number[protected]. She claims to be kotak employee and sits in noida 125 branch. Please be advised that i am not and have never been a customer of kotak mahindra bank..
She is calling me with respect to credit card of a family member. Please note that i do not have links with him since last 5 years and neither i am his authorised person. Which she claims that i am.. She has been mentally harassing me by calling me continuosly. Not only troubling me but she is calling random people in my office and discussing about the credit card details. I have been polite with her and forwarded the messages to thru some known sources. Since i am nowhere involved in this matter still i am getting humiliated and mentally tortured as she is calling me and my office staff continuously. This has caused an reputational loss for me. She is also pressurizing me that if the payment is not done i will have to make the payment. I fail to understand if this is bank policy to ask someone else to make the payment on someone else's behalf. She is forcing me to say on recorded line that i will make payment. Also i have requested her not to call during my office hours however still she calls me during those times and this is literally troubling me now. I request you to please look into this matter and assist me. She literally torturing me now to make payment

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T

tejas170482

from Mumbai, Maharashtra

Jul 17, 2019

Dear Sir,
Request you to kindly unblock my account immediatly as tomorrow my emi date is there which is going to debited from my account .as per your collection team i have pain minimum balance of my card rs 290 on sat through NEFT and 300 today by cash . request you to do the needfull as i am fedup calling customer dervice department

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Kathi Segu

from Chennai, Tamil Nadu

Jul 17, 2019

It happens two times
first time i go for 800 rs the cash got debited from my account but atm does not dispensed
second time i go for 400 same wise money got debited from my account but atm doesnot dispensed

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alanban

from Surat, Gujarat

Jul 22, 2019

I request for atm card. kotak bank accept my request but i am not getting my atm card...

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alanban's reply, Jul 20, 2019

I request for atm card. kotak bank accept my request but i am not getting my atm card...plz help me

Kotak Mahindra Bank Complaints & Reviews

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Kotak Mahindra Bank reviews & complaints page 75

tbms fraud charge

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credit card blocked without prior intimation - no reply

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credit card reject reason

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I am complaining about the balance transfer

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personal loan harassment help

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my loan account number : spln60118202 name : d. mullai

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high charges fined for card not working

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arbitration between m/s kotak mahindra bank and mr sanjay tulsian

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data entry jobs

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deducted money and didn't get amount

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credit card block without any reason

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deducted my amount in kotak 811 and nobody response from your side

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need noc for kotak credit card payment.

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charge dispute

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incorrect loan account from kotak mahindra reflecting in my cibil

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I am complaining about a fraud interview

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collection agency

wrong ecs bounce charges for car loan

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account opening still pending

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credit card recovery agent harassment #085277 91391

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