Kotak Mahindra Bank Complaints & Reviews

I have made of transaction of rs 5000/- from one of my bank to my kotak account through debit card. Money deducted from the account but not added in my kotak bank account.
Amount : 5000
Transaction id : invaa8c0bf8bc
Transaction status : success
Payment mode : debit_card
Time :[protected]:46:57
Receiver : citruspay kotak
By debit card othpg 511933

Respected
Sir/Madam,

This is to bring your kind attention that on date 19/9/2019 fraud
transaction done on my credit card immediate i got the sms on my
mobile no. i called up to the customer care and rays the complain
gains the transaction within 5 to 7 mint stop the payment she said ok
sir don't worry will do, I told to block the card also, then after 3 days when i
called for the confirmation what happen of my complain they told me u
have to pay the payment i told him if i make a compliant then how you
can asked me for the payment without solve the complain why the concern department make the payment to merchant if I rays the complain, you cant ask me for the payment i will not pay.Then they told me me go to bank n fill the dispute form give complain in fiscal do the same also n complain to
police station also all the copy of same i am sending here for your
reference pleas have look on that and solve the same.
You can also check my last 6 month record of credit card.

Thanking you
Regards-Ramashish Singh

Cell - +91-[protected]

I keep getting calls from kotak credit card department right from one week before the payment due date. Why would anybody make payment before the due date? They call 100 times from different numbers and message on what’s app. Once a lawyer has message on whatsapp to say and harassing to make the payment even before the due date.
It’s nothing but a harassment for people who make payments on time. They use filthy language too... Can’t believe a lady telecaller uses filthy language to another lady.
Strict action has to be taken such behaviour.

Hello team,

I had barclays credit card [protected] and settled it in the month of may-june 2010.

I have started getting call from kotak bank and they asked me to resettle account. I have sent all the document i had with me for earlier settled amount.

Further, i have offered to foreclose account with remaining account which was left after 2010 after settlement (Without interest).

Suddenly, the guy from kotak mahindra bank, his name is mr. Brijesh started calling from mobile no. +91-[protected] to all my family members and my in-law and her family members and started using derogatory words while speaking.

On their refusal to speak, he kept on calling and abusing them. Can any action initiated on this?

Best regards,
Rajiv

Hi team, i am writing is with experience from kotakbank.

Fitstly, unknowlageable rms vipin vishwakarma or staff in the bank. I have applied for 3-in-1 account, rm came and explained on for brokerage charges 2 paisa and 18 paisa intraday and delivery. Nothing else. He assured me no other charges.

He came colleted docs at my place and account opened. Now is the time i come to know minimum transaction charges, etc. I raised complaint but it didn't solved even after following them for a month continuosly. It was ultimately that those charges will never be taken back i can close my account.

Worst thing, they accepted my request and only closed demat account and not bank account and asked me to visit local branch for same.

Consequently, i visited kalyan branch and came to know many other charges with bank account. Since my demat account was closed, now i need to maintain minimum balance. If i opt for closing the account, 700 rs charges will be levied if closed within 6 months. I didn't do anything and maintained balance of 12000.

After a month again they charged me debit card charges. To which i spoke at customer care, they said visit local branch, when i visited local branch, they said you can hotlist debitcard from app and talk to customer care for charges, they can't do anything. I said kindly hotlist my card, the person did that and later saying now you can't even speak at customer care bcoz you require active debit card. I was like what this sh* is happening.

My complain is untrained staff (Rm) and that kalyan branch staff don't know their consequences of advise. Even now they won't even reverse debit card charge.

They act like cc people say visit branch and vice versa. At times they look more pathetic when they say private bank is fast. You wont get solution of your problem. I wanted close my account kindly revert back charges applied why should i born charges bcoz of your untrained pathetic staff.

I had an urbane credit card with kotak bank. I lost my job and i am trying my best to feed my family as i am the only one working. My wife faced some medical issues and my mother is not well as well. She is 62 now. I am getting daily harrassment from kotak bank collection agents. Also ghey have my number but keep on calling my wife and threaten her. Now i hve only one choice that to suicide as i have been fcing threatens from lst 6 mnths now.

Dear kotak mahindra bank,

I have been using this account from last 3 years and my kotak account is 0 balance basic saving deposit account but now i have noticed that my account is keep deducting from rs.23.60 on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only once in this month and i had withdrawal rs.500 on 15th october but after that transaction...

Hi,

My first company opened my salary bank account in kotak mahindra bank in aug, 2017. But after 9 months i leaved this company and switched my job to another company. As i lived very far away from my kotak bank branch i sent a mail to them 3 times regarding closing of my bank account and from last more than 1.6 years i am not using my this salary account. After recieving so many mails from bank. I called there customer care of kotak mahindra. They said me that "although ur account is in inactive status but i[censored] want to close your account please submit the rs.7, 921 fine for not keeping minimum balance in account for last more than 1 year".
So, it is totally unfair with me (Your bank account holder) if i has to pay u that unnecessary amount to your bank only because your bank does not close my account. If i had already informed you on mail regarding closure of his bank account and was not able come at your branch because i lives very away from your branch location and then it is clear that kotak bank is trying to loot me properly. If your bank trying to do like this then nobody in our family and society will not open any bank account in kotak mahindra in future.
Also i suggest you all those who are reading this post dont open any bank account from kotak mahindra.

Thanks

Very bad experience while opening 811.
I have open 811 new account online and verification done on saturday by home verification. After verification i got message with link to pay and i paid through debit card 1500 rs, but still amount not updated in my 811 account. Tried called to customer care but they say that its not there link but i am getting balance update on same sms contact by which i get this link. Rise complaint request to kotak bank site but no responce. Can you guys tell me what going on? Please i am requesting you give me my money back? I tried every possible way to reach you i don't want to open account in your branch please give my money back.

Below are the transaction detais..
Name= akash
Crn:[protected]

1. Bank name by which amount debited = pnb
2. Email id used at the time of transaction. [protected]@gmail.com
3. Contact number [protected]
4. Mode of payment (Credit card or debit card) debit card
5. If card is used then first 6 and last 4 digits of card. 607093××××××7772
6. Bank statement. Attached
7. Transaction date.19/10/2019
8. Transaction amount.1500
9. Website name. https://sabio.kotak.com/STP_FUNDI
10. Transaction id (If available): inv22f4f664d02

Hi Team,

On 12Oct I have noticed there is Fraud Transaction Happened on My card ending xx8341.

Customer ID 33704832

Again on 13Oct some more amount has been deducted.

And then I blocked my Card.

On 17Oct i can see they tried but transaction got declined

Please find relevant snapshot for further details

Dear team,

Please note, i have already settled my credit card account but every month the message is coming "kotak alert - total due on card xxxx5607 is rs 771.41. Min amt rs 771.41. Due by immediate. To view statement payment please visit bit. Ly/2upkfch. Kindly ignore if already paid."

Due to which my credit score is impacting and every time is showing late payment fee.

Please check the details and let me know i i need to pay this amount to close the credit card account or not.

Sherali khan
Bjypk1898n
29/01/1988

My name is akash prabhakar warulwar and my a/c no. [protected] and crn is no.[protected] my a/c balance is 27, 989.18 my address is gondia dist. Maharashtra but i did kyc in shravan chaukadi dist. Bharuch gujrat because of no branch in gondia because i do job in construction in bharuch dist. My account on 10/10/2019 i mistakenly freeze and now unfreeze me so i talked to costumer care. He told me go to banch so he unfreeze me local id proof so he tried to speak to manager sir so he was not there i took contact no. From there and talked after coming back, so tell me today, tell you tomorrow speaking on such excuses i call again costumer care so he told me you close your account and give cancel check of other bank that my entire money in 48 hrs will be credited to that account but he is also refusing to do that and my entire money is in that account. Diwali is coming and i don 't have money to spend anymore. So please help me sir and unfreeze my account

In my office they have opened the zero balance account for me now they have deducted from my account as non maintenance charges, that's tooo 4700 with out knowing me, they didn't sent me the msg also it's not gud please repay my money that money o was kept for my baby's birthday, that's for her new dress and that is my pf money...
Please send me my money back this is not gud take this much of money from customers
This is like...

Hi would like to register this here as this is one of the page where people can visit and atleast they will be alert on this personal loan atrocities. I have asked for the closure of my personal loan to a manager, he said he will help me after an year. So I completed one year and I asked many people on the same but no body have came forward to help, so I started not to pay the loan EMI so that they will help but atlast day of monthe they came to home and scolded my parents such a cheap person they have as der employee and same day I paid and next day when I got salary they deducted the emi and 6th again I got message stating again I need to pay the emi which means one month two times I need to pay or what. I really want to talk about this I have all the proof with me. How these bank people spoke I have recorded that. Kotak bank if you are really a genuine bank pls address this and help me to close the loan I have money I will close this pls settle this problem

These is kedar and i m using 811 saving account these is very pathetic experience ever i have seen that bank firstly provide online personal loan without giving any written document and terms and codission against that my 1emi was bounce they was charged 2100rs as a bouncing charges means my emi amount is 2860rs and they were charge 2100 without giving any prior intimation i m very disappointing and definitely i will going consumer forum against bank these is very serious issue means how the bank can charge with there own term without intimidation given to the customer sham on

Dear sir/madam,

I am a client of kotak mahindra bank for the past 1 years and i hold a currentâ  account of my company. I wish to bring to your notice that i am not receivingâ any positive responseâ from my bank side. Problem is that on 14th may 2019 bank debit 1770/- from my accountâ withoutâ any reason. When i called to customerâ care regarding my issue that why you have charged this amount from my account. They said that you don't feel your gst chalaan from past 3 month that's why we have charged this amount. Then i had visit my branch sec-18, noida and concern my issue. They also said same thing. Then i show prove that i feel gst chalaan regular basis. So they said that we can see that you have feel gst on time. So they told me that please write an application regarding this issue and we will returnâ this amount in your account but i still have not receivedâ any amount. I have also visit branch many time but not receivedâ positive responseâ then i thought that i should quit they will not return my amount.â 

But now on 9th oct (Wednesday) your bank has again charged me 1770/-â  for same reason. "then i again contact with mr. Abhishek shrivastava he is my contact person from past 1 year they said "oh # how they charged again i'll definitely help your sir" then i told him that i'll visit your branch tomorrow for this reason but he said you don't need to come i have mail to manager regarding this issue and both amount will return in your account. Now 5 days past and don't know how many will gone... So i have decided that i should write a mail to you. So that you will help me to return my both debit amount. It has been 4-5 month since i submitted my request via application to your bank last time for this issue and everybody make me fool. Please if you'll resolve this issue in 3-4 days so that will be good otherwise i have to register my complaint in rbi...

My account details are:bankâ 

Name -â kotakâ mahindraâ bank
A/c name - unikart design experts llp.
A/c no - [protected]
Ifsc code - kkbk0000181
A/c type - currentâ â â â 

Regards, akarsh sethi
[protected]

Sir/madam

I have two account in your bank in rohtak, haryana region

Account no. Are as below:
Santosh : [protected]
Ankit goel ; [protected]

Both account is opened as two in one account that means demat cum account.

As per bank offical when you are opened two in one account then no minimum balance account is maintain. So i didnot maintain any minimum balance till date.

Now in september 2019 and october 2019, my both account have so much charges levied as per my bank statement attached

As for such issue i have told many times to your bank official

Monu doing work in your model town branch and vishal was branch manager in model town now branch manager in huda complex branch

Kindly request you take necessary action as soon as possible and refund my all unnecessary charges leived

Regards
Ca ankit goel
Shop no. 123, 1st floor, citi center mall, huda complex, rohtak

Hi,

This complaint is in regards to demand draft submitted seems not cleared to the correct beneficiary account.

I have submitted the hdfc bank demand draft on 16/09/2019 of rs.53, 259/- to kotak mahindra bank chamunda circle branch. On 20/07) 2019, i got a call from tapasya saying that, here cannot be processed, kindly submit to chandavarkar branch, so i submitted there on same day around 3pm.

Later when i checked with harshad chauhan a employee of kotak mahindra bank ahmedabad branch, who looks after the account details of estate manager gujarat housing board, he said the above said amount is not reflecting in the account number [protected].

When i visited the kotak bank chamunda circle branch and chandavarkar branch, they don't have any tracking details where they credited my demand draft amount.

Kotak mahindra bank i need an exact status of my demand draft, or else i need to logged a complaint to rbi ombudsman on a serious note.

For your reference kindly see the attachments.

I have submitted a complaint with kotak grievance team that i was cheated by the kotak agent by providing false promises to buy their policy.
I got a response from kotak grievance team stating that they will not take any action against my complaint and they saying that they cannot settle my premium amount.

I have taken the policy no. 03300696 with kotak insurance in 2015. While signing the application the insurance agent from kotak has made false promises that this policy will give returns of more than 8%. I was not aware that this traditional policy has less returns and without knowing that i signed the application. From 2015 till now i was lured by the agent saying always that this policy is best in the industry and asked me to continue. Then when i checked with another friend who is also aware about insurance told me that this policy will not have much returns. I would like to surrender the policy for making me to buy using lured words and false promises by kotak agent. Without explaining the policy in detail, the kotak agent forced me to take this policy and now am under this cheating trap. So kindly review and investigate this complaint with kotak insurance team and ask you to get the refund from kotak which l paid the premiums so far without deducting any charges. Its my hard earned money and i don't want to give it to this insurance company / agent who has cheated me. This is very unfair practice which followed by indian insurance companies.

If i am not getting the positive response from kotak insurance then i will be filing legal case/proceedings with bangalore metropolitan magistrate court against the insurer to repay my paid premiums.

Navaneeth

I registered on kotak mahindra bank to open bank account but unfortunately cancelled my decision due to a valid reason. So, i informed them about my changed decisions for several times. But they didn't give any importance to it. Still they are sending messagess. I am very dissatisfied with their mentality. That's too annoying. Please resolve this issue.