Kotak Mahindra Bank Complaints & Reviews

Hi,

I took a salary account from kotak mahindra bank
With crn[protected] as an year ago everything was fine until now but when i checked my account summary they deducted 3540 without informing me. I didn't get even single sms regarding this and they are saying these are genuine charges. How can you deduct such amount from a salary account with informing your users? I was working with another company where it won't allow kotak as my salary account. Why don't you inform me about your deductions before taking your bank account? Why didn't you inform me about my deductions through sms? How dare you to take my money without informing me? I want all my money back or else i would move to the court of law

Hello sir,
My name shruti sakariyai had a salary account in kotak mahindra bank a/c i have this account for last 1 years, i left my job last year and as per policy we know that salaried account will automatically convert into savings account but it will take 3 months. Yesterday all of a sudden i received a message from kotak mahindra bank stating deduction of rs 2360 from my account without any kind of prior intimation.
1) when the salary account was opened i was told that it will be a 0 balance account (So how the non maintenance charge was deducted)
2) secondly my account balance shows amount deducted rs 590 for non maintenance on nov dec jan feb
What kind of a bank is kotak mahindra, that they charge deductions wrongfully??? That too without any prior intimation
Is this not some kind of a scam going on???
Is it not many people in this complaint board suffering from similar grievance like mine???
We seek your help. Please refund my hard earned money back immediately or else i will have to close my account and say good bye to kotak forever.
Shruti,
[protected]

They mentioned they will provide job and took 2550 registration fee.
Dear candidate,

"greetings of the day"

I would like to inform that, your profile is shortlisted for "kotak mahindra bank"for the post of“operation manager”.

H. R. Team fromkotak mahindra bank will contact you shortly, please send all the documents if you are interested for this opportunity, for applying the post. Your joining will be according to your profile and location, after getting selected in the interview.

Please send the below mentioned document before conducting your interviews-

- one copy of mark sheets and certificates of 10th, 12th (Self attested)

- one copy of mark sheets all semesters of diploma/ degree (Self attested)

- 3 photographs

- one copy of your id.

- registration fees of rs, 2550/-, to apply this job.

If you are not selected in interview and if you are not comfortable with our service then your amount will berefundable within 3 working days, otherwise we will conduct your interview in another bank for the same profile. You are registered in our company for 6 months.

This is a first and last amount you have to pay in our company.

If you are not agree with our company's process then also youramount will be refundable.

We are providing you 90% guarantee for selection from our side but you have to give 10% performance in interview from your side.

We are talking with you from behalf of bank not for consultancy, because consultancy provides you all kinds of vacancy but we are hiring only for banks.

Fresher salary:-3.5 lac – 4.5 lac p/a.

Experience salary is30%- 35% hike from the last salary.

After registration we conduct your interview with in 48 hours.

Thanks & regards:-
Miss - arohi mehta
[protected]

After that they had online test and telephonic rounds. They asked 7500 for document verification which i paid.

They sent an offer letter as well.

Dear
We are obliged to inform you that you have been selected for our bank. We would warmly welcome you as a upcoming member of kotak mahindra bank.

You will be informed regarding your further processing by your relationship manager.

Please look forward to your attached non judicial bond paper.

Thanks & regards

Hr & operation manager

Kotak mahindra bank ltd.

After that they asked to pay 25700 for training and which i paid.

After that they sent an email to pay 32, 500

Dear candidate
Your training seats have been confirmed at itm edutech. Your admission no is 34269.
Further we would like to inform you that for training purpose you need to purchase a laptop and a tablet.
You can get it from our bank at a subsidised rate. You will be getting "lenovo y series core i7 8th gen" laptop and "lenovo yoga 3" tablet. The total price will sum up to 1, 15, 000rs. But you will be getting these devices just by submitting a security amount of 32, 500rs.

Thanks & regards
Hr & operation team
Kotak mahindra bank ltd.
Please do not reply to this mail as this is an automated mail service.
Copyright kotak mahindra bank ltd. All rights reserved privacy policy | disclaimer

Which even i made payment. Now they are not responding my calls.

Relationship manager - ajay sing - [protected]
Hr sameer - [protected].

They are scamming everyone with money. No job. Nor they are returning money.

Please catch hold of these people so they wont scam again to other people

Ad hoc statement charge ₹52 have been deducted on 01-jul-2019 from my kotak account account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or statement.

So i need clarification from bank or reverse my ₹52 to my account.
Withdrawal - 52.00...

I have made of transaction of rs 5000/- from one of my bank to my kotak account through debit card. Money deducted from the account but not added in my kotak bank account.
Amount : 5000
Transaction id : invaa8c0bf8bc
Transaction status : success
Payment mode : debit_card
Time :[protected]:46:57
Receiver : citruspay kotak
By debit card othpg 511933

Respected
Sir/Madam,

This is to bring your kind attention that on date 19/9/2019 fraud
transaction done on my credit card immediate i got the sms on my
mobile no. i called up to the customer care and rays the complain
gains the transaction within 5 to 7 mint stop the payment she said ok
sir don't worry will do, I told to block the card also, then after 3 days when i
called for the confirmation what happen of my complain they told me u
have to pay the payment i told him if i make a compliant then how you
can asked me for the payment without solve the complain why the concern department make the payment to merchant if I rays the complain, you cant ask me for the payment i will not pay.Then they told me me go to bank n fill the dispute form give complain in fiscal do the same also n complain to
police station also all the copy of same i am sending here for your
reference pleas have look on that and solve the same.
You can also check my last 6 month record of credit card.

Thanking you
Regards-Ramashish Singh

Cell - +91-[protected]

I keep getting calls from kotak credit card department right from one week before the payment due date. Why would anybody make payment before the due date? They call 100 times from different numbers and message on what’s app. Once a lawyer has message on whatsapp to say and harassing to make the payment even before the due date.
It’s nothing but a harassment for people who make payments on time. They use filthy language too... Can’t believe a lady telecaller uses filthy language to another lady.
Strict action has to be taken such behaviour.

Hello team,

I had barclays credit card [protected] and settled it in the month of may-june 2010.

I have started getting call from kotak bank and they asked me to resettle account. I have sent all the document i had with me for earlier settled amount.

Further, i have offered to foreclose account with remaining account which was left after 2010 after settlement (Without interest).

Suddenly, the guy from kotak mahindra bank, his name is mr. Brijesh started calling from mobile no. +91-[protected] to all my family members and my in-law and her family members and started using derogatory words while speaking.

On their refusal to speak, he kept on calling and abusing them. Can any action initiated on this?

Best regards,
Rajiv

Hi team, i am writing is with experience from kotakbank.

Fitstly, unknowlageable rms vipin vishwakarma or staff in the bank. I have applied for 3-in-1 account, rm came and explained on for brokerage charges 2 paisa and 18 paisa intraday and delivery. Nothing else. He assured me no other charges.

He came colleted docs at my place and account opened. Now is the time i come to know minimum transaction charges, etc. I raised complaint but it didn't solved even after following them for a month continuosly. It was ultimately that those charges will never be taken back i can close my account.

Worst thing, they accepted my request and only closed demat account and not bank account and asked me to visit local branch for same.

Consequently, i visited kalyan branch and came to know many other charges with bank account. Since my demat account was closed, now i need to maintain minimum balance. If i opt for closing the account, 700 rs charges will be levied if closed within 6 months. I didn't do anything and maintained balance of 12000.

After a month again they charged me debit card charges. To which i spoke at customer care, they said visit local branch, when i visited local branch, they said you can hotlist debitcard from app and talk to customer care for charges, they can't do anything. I said kindly hotlist my card, the person did that and later saying now you can't even speak at customer care bcoz you require active debit card. I was like what this sh* is happening.

My complain is untrained staff (Rm) and that kalyan branch staff don't know their consequences of advise. Even now they won't even reverse debit card charge.

They act like cc people say visit branch and vice versa. At times they look more pathetic when they say private bank is fast. You wont get solution of your problem. I wanted close my account kindly revert back charges applied why should i born charges bcoz of your untrained pathetic staff.

I had an urbane credit card with kotak bank. I lost my job and i am trying my best to feed my family as i am the only one working. My wife faced some medical issues and my mother is not well as well. She is 62 now. I am getting daily harrassment from kotak bank collection agents. Also ghey have my number but keep on calling my wife and threaten her. Now i hve only one choice that to suicide as i have been fcing threatens from lst 6 mnths now.

Dear kotak mahindra bank,

I have been using this account from last 3 years and my kotak account is 0 balance basic saving deposit account but now i have noticed that my account is keep deducting from rs.23.60 on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only once in this month and i had withdrawal rs.500 on 15th october but after that transaction...

Hi,

My first company opened my salary bank account in kotak mahindra bank in aug, 2017. But after 9 months i leaved this company and switched my job to another company. As i lived very far away from my kotak bank branch i sent a mail to them 3 times regarding closing of my bank account and from last more than 1.6 years i am not using my this salary account. After recieving so many mails from bank. I called there customer care of kotak mahindra. They said me that "although ur account is in inactive status but i[censored] want to close your account please submit the rs.7, 921 fine for not keeping minimum balance in account for last more than 1 year".
So, it is totally unfair with me (Your bank account holder) if i has to pay u that unnecessary amount to your bank only because your bank does not close my account. If i had already informed you on mail regarding closure of his bank account and was not able come at your branch because i lives very away from your branch location and then it is clear that kotak bank is trying to loot me properly. If your bank trying to do like this then nobody in our family and society will not open any bank account in kotak mahindra in future.
Also i suggest you all those who are reading this post dont open any bank account from kotak mahindra.

Thanks

Very bad experience while opening 811.
I have open 811 new account online and verification done on saturday by home verification. After verification i got message with link to pay and i paid through debit card 1500 rs, but still amount not updated in my 811 account. Tried called to customer care but they say that its not there link but i am getting balance update on same sms contact by which i get this link. Rise complaint request to kotak bank site but no responce. Can you guys tell me what going on? Please i am requesting you give me my money back? I tried every possible way to reach you i don't want to open account in your branch please give my money back.

Below are the transaction detais..
Name= akash
Crn:[protected]

1. Bank name by which amount debited = pnb
2. Email id used at the time of transaction. [protected]@gmail.com
3. Contact number [protected]
4. Mode of payment (Credit card or debit card) debit card
5. If card is used then first 6 and last 4 digits of card. 607093××××××7772
6. Bank statement. Attached
7. Transaction date.19/10/2019
8. Transaction amount.1500
9. Website name. https://sabio.kotak.com/STP_FUNDI
10. Transaction id (If available): inv22f4f664d02

Hi Team,

On 12Oct I have noticed there is Fraud Transaction Happened on My card ending xx8341.

Customer ID 33704832

Again on 13Oct some more amount has been deducted.

And then I blocked my Card.

On 17Oct i can see they tried but transaction got declined

Please find relevant snapshot for further details

Dear team,

Please note, i have already settled my credit card account but every month the message is coming "kotak alert - total due on card xxxx5607 is rs 771.41. Min amt rs 771.41. Due by immediate. To view statement payment please visit bit. Ly/2upkfch. Kindly ignore if already paid."

Due to which my credit score is impacting and every time is showing late payment fee.

Please check the details and let me know i i need to pay this amount to close the credit card account or not.

Sherali khan
Bjypk1898n
29/01/1988

My name is akash prabhakar warulwar and my a/c no. [protected] and crn is no.[protected] my a/c balance is 27, 989.18 my address is gondia dist. Maharashtra but i did kyc in shravan chaukadi dist. Bharuch gujrat because of no branch in gondia because i do job in construction in bharuch dist. My account on 10/10/2019 i mistakenly freeze and now unfreeze me so i talked to costumer care. He told me go to banch so he unfreeze me local id proof so he tried to speak to manager sir so he was not there i took contact no. From there and talked after coming back, so tell me today, tell you tomorrow speaking on such excuses i call again costumer care so he told me you close your account and give cancel check of other bank that my entire money in 48 hrs will be credited to that account but he is also refusing to do that and my entire money is in that account. Diwali is coming and i don 't have money to spend anymore. So please help me sir and unfreeze my account

In my office they have opened the zero balance account for me now they have deducted from my account as non maintenance charges, that's tooo 4700 with out knowing me, they didn't sent me the msg also it's not gud please repay my money that money o was kept for my baby's birthday, that's for her new dress and that is my pf money...
Please send me my money back this is not gud take this much of money from customers
This is like...

Hi would like to register this here as this is one of the page where people can visit and atleast they will be alert on this personal loan atrocities. I have asked for the closure of my personal loan to a manager, he said he will help me after an year. So I completed one year and I asked many people on the same but no body have came forward to help, so I started not to pay the loan EMI so that they will help but atlast day of monthe they came to home and scolded my parents such a cheap person they have as der employee and same day I paid and next day when I got salary they deducted the emi and 6th again I got message stating again I need to pay the emi which means one month two times I need to pay or what. I really want to talk about this I have all the proof with me. How these bank people spoke I have recorded that. Kotak bank if you are really a genuine bank pls address this and help me to close the loan I have money I will close this pls settle this problem

These is kedar and i m using 811 saving account these is very pathetic experience ever i have seen that bank firstly provide online personal loan without giving any written document and terms and codission against that my 1emi was bounce they was charged 2100rs as a bouncing charges means my emi amount is 2860rs and they were charge 2100 without giving any prior intimation i m very disappointing and definitely i will going consumer forum against bank these is very serious issue means how the bank can charge with there own term without intimidation given to the customer sham on

Dear sir/madam,

I am a client of kotak mahindra bank for the past 1 years and i hold a currentâ  account of my company. I wish to bring to your notice that i am not receivingâ any positive responseâ from my bank side. Problem is that on 14th may 2019 bank debit 1770/- from my accountâ withoutâ any reason. When i called to customerâ care regarding my issue that why you have charged this amount from my account. They said that you don't feel your gst chalaan from past 3 month that's why we have charged this amount. Then i had visit my branch sec-18, noida and concern my issue. They also said same thing. Then i show prove that i feel gst chalaan regular basis. So they said that we can see that you have feel gst on time. So they told me that please write an application regarding this issue and we will returnâ this amount in your account but i still have not receivedâ any amount. I have also visit branch many time but not receivedâ positive responseâ then i thought that i should quit they will not return my amount.â 

But now on 9th oct (Wednesday) your bank has again charged me 1770/-â  for same reason. "then i again contact with mr. Abhishek shrivastava he is my contact person from past 1 year they said "oh # how they charged again i'll definitely help your sir" then i told him that i'll visit your branch tomorrow for this reason but he said you don't need to come i have mail to manager regarding this issue and both amount will return in your account. Now 5 days past and don't know how many will gone... So i have decided that i should write a mail to you. So that you will help me to return my both debit amount. It has been 4-5 month since i submitted my request via application to your bank last time for this issue and everybody make me fool. Please if you'll resolve this issue in 3-4 days so that will be good otherwise i have to register my complaint in rbi...

My account details are:bankâ 

Name -â kotakâ mahindraâ bank
A/c name - unikart design experts llp.
A/c no - [protected]
Ifsc code - kkbk0000181
A/c type - currentâ â â â 

Regards, akarsh sethi
[protected]